1253 results found

1. Unwanted dark lines generated around PNG files on export

   Adobe Indesign 2021
   When I export designs using an imported PNG graphic, the finished PDF shows an unwanted dark line around the crop area of the PDF.
   This doesn't seem to happen with jpegs or ai files.

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   0 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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2. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

   I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
   Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
   Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
   I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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   6 votes

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   13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thanks for reporting the issue to us. We are currently investigating the issue.

   Adobe InDesign Team

3. AppleScript Finder communication

   InDesign version 16.3.2 with OSX 10.14.6 or later

   Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

   This breaks when running from the Scripts panel, but worked with InDesign 2020:

   tell application id "com.adobe.InDesign"
   tell application "Finder"
   activate
   display dialog "Hello"
   end tell
   end tell

   Calls to other Adobe apps are ok, so this still works from the panel:

   tell application id "com.adobe.InDesign"
   tell application id "com.adobe.Photoshop"
   activate
   display dialog "Hello"
   end tell
   end tell

   InDesign version 16.3.2 with OSX 10.14.6 or later

   Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

   This breaks when running from the Scripts panel, but worked with InDesign 2020:

   tell application id "com.adobe.InDesign"
   tell application "Finder"
   activate
   display dialog "Hello"
   end tell
   end tell

   Calls to other Adobe apps are ok, so this still works from the panel:

   tell application id "com.adobe.InDesign"
   tell application id "com.adobe.Photoshop"… more

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   6 votes

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   0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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4. What if I could double click the application title bar to minimize a window into the dock?

   Dear Adobe,
   Double-clicking a title bar to minimize a window is Mac behavior that goes back to the first release of OS10 in 2001. It is based on an even older behavior from OS9 where double clicking a title bar would "windowshade" the window like a roller blind rolling up into itself.

   Apple and Adobe train us all the time to adapt to new technologies and interfaces. Some behaviors we learn are easy to shake off and adapt to the new ones, especially if we haven't done them for very long. As a creative professional who has obviously done this for a long time, I've learned to be flexible. But this one, the reflex is so second-nature to me. Double click the title bar, the window should minimize to the dock.  I still have this problem, Adobe, and I cuss a blue streak every time I double click the title bar in indesign and instead of minimizing, it mocks me and fills the screen! 

   Adobe please be consistent on these matters. Either return this functionality back to indesign and illustrator, or remove it from ALL the apps so users can move on. 

   Don't get me started on all the different ways each program resizes objects uniformly. Or zooms, for crying in a bucket. :)

   Your pal,
   Brant 

   Dear Adobe,
   Double-clicking a title bar to minimize a window is Mac behavior that goes back to the first release of OS10 in 2001. It is based on an even older behavior from OS9 where double clicking a title bar would "windowshade" the window like a roller blind rolling up into itself.

   Apple and Adobe train us all the time to adapt to new technologies and interfaces. Some behaviors we learn are easy to shake off and adapt to the new ones, especially if we haven't done them for very long. As a creative professional who has obviously done… more

   3 votes

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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5. variable font using no font style after PDF export for fillable form

   When using a variable Font (Acumin from Adobe Fonts) for a text field in a fillable form it isn't using any font style when exported to PDF.

   Static fonts act as expected.

   InDesign 2020 16.1 64bit, Windows 10

   3 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. Mixed usage Left-to-right and Right-to-left text in the same paragraph

   Ms Word files can contain Right-To-Left and Left-To-Right text in the same paragraph. When copy/pasting the text into Indesign, only one of the 2 textdirections is displayed correctly.

   Creating the text frame which uses the Right-to-Left text direction, and using the World Ready composer, the corresponding text is displayed well. Inline phrases in English, are displayed wrong. Changing the composer to regular Single line composer fixes the English phrases, but messes up the foreign language.

   When using different paragraphs, each with the corresponding composer, all works well. When a combination is used in a single paragraph, it can't be fixed.

   2 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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7. InDesign Server taking long time to initialize

   SUMMARY
   Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

   SYSTEM
   Operating system version: Microsoft Windows Server 2012 R2 Standard
   Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
   Adobe InDesign CC Server 2017 12.0.0.81

   ISSUE:
   InDesign server seems to be taking a long time (> 5 minutes) during initialization.

   COMMAND:
   ./InDesignServer.exe -configuration [name] -port [number]

   OUTPUT:
   Initializing InDesignServer for port 57106: ================================================================================
   InDesign CC Server Version 12.0 x64 .
   Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
   All rights reserved. See the other legal notices in the ReadMe. ================================================================================
   Fri Apr 16 12:54:43 2021 INFO [server] Initializing
   Fri Apr 16 12:54:43 2021 INFO [server] Loading the application
   Fri Apr 16 12:54:43 2021 INFO [server] Scanning for plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Registering 114 plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Completing Object Model
   Fri Apr 16 12:54:43 2021 INFO [server] Saving Object Model
   Fri Apr 16 12:54:43 2021 INFO [server] Initializing plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Calling Early Initializers
   Fri Apr 16 12:54:43 2021 INFO [server] Starting up Service Registry
   Fri Apr 16 12:54:44 2021 INFO [server] Executing startup services
   Fri Apr 16 12:54:44 2021 INFO [server] Using configuration indesign-manager-ws-configuration-slot-22 Fri Apr 16 12:54:44 2021 INFO [server] Initializing Application
   Fri Apr 16 12:54:44 2021 INFO [server] Completing Initialization
   Fri Apr 16 12:54:44 2021 INFO [server] Calling Late Initializers
   Fri Apr 16 12:54:45 2021 INFO [server] Image previews are off
   Fri Apr 16 12:54:45 2021 INFO [server] Server Running
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\startup scripts\ConnectInstancesToESTK.js
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\startup scripts\ConvertURLToHyperlinkMenuItemLoader.jsx
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin

   ANALYSIS:
   The application appears to be getting stuck either during or after executing C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin
   This issue is user specific. In this case, the user is the Windows system. When we launch the application as a different user we do not have this problem.

   ATTEMPTED SOLUTIONS:
   - Restarting the application
   - Restarting the server
   - Deleted user specific temp files in C:\Users<username>\AppData\Roaming\Adobe\Indesign Server<version><locale>

   OTHER
   It's worth noting that is problem seems to be very similar to this issue:
   https://community.adobe.com/t5/indesign/indesign-server-startup-memory-issues/td-p/11500657

   However, we removed the user specific temp files and the application continued to take a long time to initialize.

   SUMMARY
   Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

   SYSTEM
   Operating system version: Microsoft Windows Server 2012 R2 Standard
   Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
   Adobe InDesign CC Server 2017 12.0.0.81

   ISSUE:
   InDesign server seems to be taking a long time (> 5 minutes) during initialization.

   COMMAND:
   ./InDesignServer.exe -configuration [name] -port [number]

   OUTPUT:
   Initializing InDesignServer for port 57106: ================================================================================
   InDesign CC Server Version 12.0 x64 .
   Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
   All rights… more

   2 votes

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   0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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8. The UI is not scaling correctly on Windows 4k screens - UI too small

   Hi, I am having problems with the UI Scaling on InDesign on my 4k laptop. I am using the recommended system scaling of 250% which works well with other apps except for Adobe, most noticeably InDesign. I pay a premium price for Adobe CC which should be reflected in their products. The UI is way too small on InDesign compared to Illustrator and Photoshop.

   I also have problems in all adobe apps when using an external monitor to expand my screen size. Dragging the apps from one monitor to the other does all sorts of weird things.

   I have attached images showing the difference of the UI between Illustrator (which looks normal) and InDesign.

   Hi, I am having problems with the UI Scaling on InDesign on my 4k laptop. I am using the recommended system scaling of 250% which works well with other apps except for Adobe, most noticeably InDesign. I pay a premium price for Adobe CC which should be reflected in their products. The UI is way too small on InDesign compared to Illustrator and Photoshop.

   I also have problems in all adobe apps when using an external monitor to expand my screen size. Dragging the apps from one monitor to the other does all sorts of weird things.

   I have… more

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. IDML export corruption

   This bug produces an IDML file with misplaced or missing elements.

   It stems from having a second master page based on another master page.

   When that second master page (based on another) is applied to a page in document, then saved as an IDML, the resulting IDML file will have misplaced or missing elements on the relative pages.

   TEMPORARY WORK-AROUND:
   While viewing the second master page (based on another), choose Override All Master Page Items from the side Pages menu. OR, simply do not base any master pages on other master pages. The resulting IDML file will look exactly like the original INDD file.

   Adobe InDesign 2020, Version 15.0.1
   MacOS Mojave, Version 10.14.6

   This bug produces an IDML file with misplaced or missing elements.

   It stems from having a second master page based on another master page.

   When that second master page (based on another) is applied to a page in document, then saved as an IDML, the resulting IDML file will have misplaced or missing elements on the relative pages.

   TEMPORARY WORK-AROUND:
   While viewing the second master page (based on another), choose Override All Master Page Items from the side Pages menu. OR, simply do not base any master pages on other master pages. The resulting IDML file will look exactly like… more

   9 votes

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   2 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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10. When will Indesign (and the whole adobe package) work with properly with Catalina?

    Indesign keeps crashing, version 2021, and earlier versions - tried this. Illustrator and photoshop, acrobat too. Very frustrating, luckily been able to work on my laptop instead. But as a good customer I am paying for software that isn't compatible with the platform that it is used with constantly? The update panel forces one to upgrade the OS and then it crashes. Pleaaaase fix this. 2020 is sad enough already

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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11. missing scripts after installation ID CC13.0/ID2018 Windows

    Startup scripts are no longer running after installation. The Scripts folder is empty.
    Indesign copies the folder from version 12 and creates the folder C:\Users<user>\AppData\Roaming\Adobe\InDesign\Version 13.0\de_DE
    But Indesign-scripts now are saved in C:\Program Files\Adobe\Adobe InDesign CC 2018\Scripts
    So you have to copy the script folders by yourself.

    1 vote

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  Sumit Garg responded

    Hi,

    Thanks for reporting this issue. Just wanted to confirm few things:

    1) Was there some scripts present in folder C:\Users\\AppData\Roaming\Adobe\InDesign\Version 12.0\de_DE and these are not copied to 13.0 folder?
    2) Is your problem just limited to folder movement or you are facing the issue that your startup scripts are not running?

    Please provide more detail about the issue. Also, It would be useful if you can provide steps to reproduce the issue.

12. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

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    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. InDesign 17.2 Export XML crashes

    Adobe InDesign 17.2.0.20
    macOS 12.3.1

    Upon exporting XML from an InDesign file, InDesign crashes. This does not happen with Adobe InDesign 17.1.0.50.

    Please see attached crash logs and error messages received from InDesign.

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Contacted the user to investigate this issue further.

    
    

    --

    InDesign team

14. InDesign CC 2017 closeExtension() does NOT work properly.

    Problem is reproducible with InDesign CC 2017 newest patch.
    All the request information is available under Adobe Community link: https://forums.adobe.com/message/9853814#9853814
    Other Adobe Extension developers also tested and verified this described issue.
    
    Please provide the fix update. Thx.

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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15. user preferences not holding

    Adobe InDesign CC 2017 - being used in a Virtual Machine (VM) - VMware Horizon Client.

    User preferences are not holding when I switch them to what I like. Yes I quite the application after setting them and then sometimes they will be the same but then sometimes when I open ID they revert back to the default settings.

    4 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. [ID-4245419]Auto-Sizing of text frames results in abnormally long widths

    InDesign 2023 v18.1 (Probably occurs in all versions after CS6)
    Japanese Version
    English Version
    Mac snd Windows

    There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.

    Simple and reliable reproduction procedure

    1. Create a new document
    2. Set all units to points in Preferences
    3. Create a new text frame
    4. Set paragraph style to “Basic Paragraph” and clear overrides
    5. Set Auto-Sizing
       -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”
    6. Insert Spacing to 1 pt
    7. Corner Options to 1 pt and Round
    8. Enter “0 [Line Break]” repeatedly (about 20 times) in the text frame

    Workaround

    Set Columns
    -->Change to “Flexible Width”
    -->Set Maximum to a very large value (like 1000 pt)

    There is a similar post. My comment was not accepted here for some reason, so I posted a new one.
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/32214574-auto-size-text-boxes-with-rounded-corners-expands

    Japanese:
    テキストフレームの自動サイズ調整で、幅が異様に長くなってしまう酷いバグがあります。

    シンプルで確実な再現手順

    1. ドキュメントを新規作成
    2. 環境設定でドキュメントの単位を全てポイントにする
    3. テキストフレームを新規作成
    4. 段落スタイルを [基本段落] にしてオーバーライド消去
    5. 自動サイズ調整を設定する -->「高さと幅」に変更 -->左上角をクリック -->「改行なし」をチェックON
    6. フレーム内マージンを「1pt」にする
    7. コーナーオプションを「1pt」「角丸（外側）」にする
    8. テキストフレームに「0［改行］」を繰り返し（20回くらい）入力する

    回避方法

    段組を設定する
    -->「可変幅」に変更
    -->最大値を大きい値にする（1000ptとか）

    InDesign 2023 v18.1 (Probably occurs in all versions after CS6)
    Japanese Version
    English Version
    Mac snd Windows

    There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.

    Simple and reliable reproduction procedure

    1. Create a new document
    2. Set all units to points in Preferences
    3. Create a new text frame
    4. Set paragraph style to “Basic Paragraph” and clear overrides
    5. Set Auto-Sizing
       -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”
    6. Insert Spacing to 1 pt
    7. Corner Options to 1 pt and Round
    8. Enter “0 [Line Break]” repeatedly… more

    • 

    51 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in InDesign 2024(v19.4.0.063) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

17. The EPS saved from Indesign will not open It is saying error if opened in Illustator or in Photoshop saying unable to parse postscript

    Adobe CC
    1.Saved file as normal
    2.Export to EPS
    3.To be able to open EPS in Illustrator
    4.Tried open it to Illustrator or Photoshop and detailed as above error or unable
    5. Screenshot of error and Indesign file

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    10 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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18. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works… more

    • 

    5 votes

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

19. Not working window tiling introduced in macOS 15

    MacOS 15 Sequoia introduced window tiling, which lets you arrange windows on the screen in tiles.

    This automatically works for any window of any app on my Mac. It also works for Adobe Photoshop and Adobe Illustrator windows, as long as «Application Frame» is activated in the window menu.

    But window tiling does not work with windows of Adobe InDesign v20. Even with active «Window Frame».

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. Typekit keeps breaking sync and deleting downloaded fonts

    Typekit keeps breaking sync and deleting downloaded fonts.

    When I open Indesign, the fonts I previously downloaded are nonexistant which makes working with my document impossible! This happens at least once a week and persists after multiple uninstalls, system restarts and re-installs. Sometimes, it does not sync (or only some fonts sync) even after logging in again.

    On a side note, Adobe CC downloader constantly logs me out.

    With all the--excessive--background processes adobe now forces us to run you would think there shouldn't be an issue. I am more than happy to provide feedback and system information to fix this issue.

    Typekit keeps breaking sync and deleting downloaded fonts.

    When I open Indesign, the fonts I previously downloaded are nonexistant which makes working with my document impossible! This happens at least once a week and persists after multiple uninstalls, system restarts and re-installs. Sometimes, it does not sync (or only some fonts sync) even after logging in again.

    On a side note, Adobe CC downloader constantly logs me out.

    With all the--excessive--background processes adobe now forces us to run you would think there shouldn't be an issue. I am more than happy to provide feedback and system information to fix this… more

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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