1321 results found

1. Align toolbar: "Use Spacing" is greyed out

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not be greyed out when two or more objects are selected.

   Acutal Result:
   "Use Spacing" in Align toolbar is greyed out.

   Screenshot is attached with my red markings.

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

2. Cursor Shape Change or Indesign Bug

   Has Adobe changed the cursor icon?

   1 vote

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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3. Slow performance - spinning wheel - AdobeFnt22.lst

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

4. [ID-4216162]A splitted footnote with three lines violates keep options and makes a widow instead of an orphan

   1. Version of Adobe InDesign
      This issue appears in every InDesign versions since footnotes are supported.
      Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

   2. Steps to reproduce the issues
      given:
      a) a footnote with three text lines
      b) splitting footnotes allowed in the footnote options
      c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

   Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

   1. Actual result
      The footnots splits with 2 lines in the textframe within the footnote starts and ends with one single line (widow) in the next textframe.

   2. Expected result
      a) best choice: hold the keep options!
      (e.g. 2 at start / 2 at end; so don't split a footnote with 3 and less lines).
      b) alternative: make an orphan (full line at the start of a footnote paragraph) instead of a widow; widows are absolutely not allowed (because they ony fill a part of a line, maybe only one word)

   3. Test file, screenshot, video or GIF capturing the issue (optional)
      Screenshots appended

   1. Version of Adobe InDesign
      This issue appears in every InDesign versions since footnotes are supported.
      Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

   2. Steps to reproduce the issues
      given:
      a) a footnote with three text lines
      b) splitting footnotes allowed in the footnote options
      c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

   Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

   1. Actual result
      The footnots splits with 2 lines in the textframe… more

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   22 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   -InDesign Team

5. Mp3 Audio File Not Play in Pdf.

   When Create Interactive Pdf Audio file mp3 not play. When Check Adobe InDesign Preview in work but convert pdf audio not play, i check also in adobe acrobat 9 pro.

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. publish online failure

   When publishing online, objects appear missing, indesign drawn objects, text, placed svgs, etc. Shows a question mark where the object should be
   I'm using latest InDesign CC, have scanned computer for virus/malware, reinstalled Indesign, with no resolution of problem which started on 3rd March. Previous to this I've been using for 8 months with no problems Publishing Online whatsoever, been totally rock-steady.

   See this link from Uwe Launder:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

   See this Publish Online with missing InDesign drawn elements:
   https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746

   Here's how it should look (see attached):

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   7 votes

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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7. PDF Export Page Range Defaults to Previous Settings

   Adobe InDesign – PDF Export Page Range Defaults to Previous Settings

   When exporting a document to PDF in Adobe InDesign, the software retains the page range from the previous export session and uses it as the default setting for the next export. This behavior can lead to unintentional partial exports if the user forgets to manually reset the page range to "All" before exporting a new document or version.

   This issue disrupts workflow and increases the risk of delivering incomplete documents, particularly in environments with high output volume or multiple concurrent projects. It would be more efficient and user-friendly if InDesign automatically defaulted the page range to "All" for each new export operation, or at least provided an option in preferences to reset the range between exports.

   We request Adobe to consider implementing this feature in a future update to improve usability and prevent accidental export errors.

   Adobe InDesign – PDF Export Page Range Defaults to Previous Settings

   When exporting a document to PDF in Adobe InDesign, the software retains the page range from the previous export session and uses it as the default setting for the next export. This behavior can lead to unintentional partial exports if the user forgets to manually reset the page range to "All" before exporting a new document or version.

   This issue disrupts workflow and increases the risk of delivering incomplete documents, particularly in environments with high output volume or multiple concurrent projects. It would be more efficient and user-friendly if… more

   3 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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8. Google font unusable after 2024 update.

   1. InDesign 2024, Google font Big Shoulders Display (variable width) stopped working properly between 2023 and 2024 updates.
   2. I tried changing character attributes, pacakging the file and deleting the Document fonts folder (suggested in Adobe Community)
   3. Expected the font to work properly
   4. Font does not work properly

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   4 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. InDesign crashes when restoring a spread/page that contains a selected table with an xml tag

   Version of Adobe InDesign, InCopy or InDesign Server:
   InDesign 2023/2024

   Steps to reproduce the issues

   1. Create a 2nd page
   2. Create a table on that page
   3. Tag the table with an xml tag
   4. Select the table
   5. Delete that spread/page
   6. Try to undo that delete spread/page

   Expected result

   InDesign does not crash

   Actual result

   InDesign crashes

   5 votes

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

10. I have paid from 12 months and I can't use adobe InDesign
    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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11. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

    • 

    7 votes

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. Hilfe - PDF in deutsch

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung für diese Problem.

    Weiter habe ich Ihnen noch unseren Mailverlauf aufgeführt.

    Ich danke Ihnen und wünsche ein schönes Wochenende.

    Sehr geehrte/r JAN MOHR,

    E-001348721 wartet auf Ihre Antwort. Bitte antworten Sie auf Ihren Fall, indem Sie unten auf die Fall-ID klicken.
    Der letzte Kommentar zu dem Fall war:
    • Letzter Kommentar:Sehr geehrter Herr Mohr,

    vielen Dank, dass Sie den Adobe-Enterprise-Kundendienst bezüglich Ihrer Anfrage zu "Tutorials offline ansehen" kontaktiert haben.
    Ich habe von Ihnen, auf meine letzte Kontaktaufnahme mit Ihnen, noch keine Rückmeldung erhalten.

    "Wie von Ihnen gewünscht sende ich Ihnen den Link für die Hilfs- PDFs nochmals per Email zu. Sollte sich der Text nicht in deutscher Sprache öffnen, scrallen sie bitte im Bericht bis ganz nach unten und stellen sie dann die Sprache unten links unter "Region ändern/ change region" auf die gewünschte Sprache um.
    In unserem System ist derzeit die von Ihnen gewünschte Option des Herunterladens der Kehrvideos nicht möglich. Daher möchte ich Sie bitten die von mir schon zuvor gesendeten PDF- Hilfsartikel in PDF- Form herunterzuladen, was zumindest ein erster Schritt wäre: https://helpx.adobe.com/de/x-productkb/global/offline-help.html (Verwenden der Offlinehilfe bei Adobe-Produkten)"

    Sollte es möglich sein Ihre Schüler in Klassenumgebungen zu unterrichten, dann wäre das Benutzen eines beaufsichtigten Rechners mit Internetzugang, der die Lehrvideos über einen Beamer an die Wand projeziert eine gute Alternative.

    Hinsichtlich Adobe Programmen, Prozessen und anderen Anliegen haben Sie die Möglichkeit Ihr Feedback direkt unter https://www.adobe.com/products/wishform.html einzusenden. Adobe versucht stets Vorschläge, Wünsche und Empfehlungen unserer Kunden zu berücksichtigen.

    Wir bedanken uns für Ihre Zusammenarbeit und Ihr Vertrauen.
    Mit freundlichen Grüßen,
    Jan
    Adobe-Enterprise-Kundendienst
    Die Falldetails sind wie folgt:
    • Fall-ID: E-001348721
    • Falltitel: Tutorials offline ansehen
    Wir freuen uns darauf, mit Ihnen zusammenzuarbeiten,
    Adobe Enterprise Support Team

    Sehr geehrte/r JAN MOHR,

    Ein Adobe Support Engineer hat neue Notizen zu E-001348721 hinzugefügt.
    • Document bridgereference.pdf attached by Adobe
    Document lightroomccreference.pdf attached by Adobe
    Document acrobatreference.pdf attached by Adobe
    Document indesignreference.pdf attached by Adobe
    Document animatereference.pdf attached by Adobe
    Document aftereffectsreference.pdf attached by Adobe
    Document xdreference.pdf attached by Adobe
    Document premiererushreference.pdf attached by Adobe
    Document dreamweaverreference.pdf attached by Adobe
    Document illustratorreference.pdf attached by Adobe
    Document lightroomreference.pdf attached by Adobe
    In der Zwischenzeit können Sie Ihren Fall anzeigen oder aktualisieren, indem Sie auf die Fall-ID unten klicken.

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung… more

    1 vote

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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13. Unwanted dark lines generated around PNG files on export

    Adobe Indesign 2021
    When I export designs using an imported PNG graphic, the finished PDF shows an unwanted dark line around the crop area of the PDF.
    This doesn't seem to happen with jpegs or ai files.

    •  

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    3 votes

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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14. AppleScript Finder communication

    InDesign version 16.3.2 with OSX 10.14.6 or later

    Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

    This breaks when running from the Scripts panel, but worked with InDesign 2020:

    tell application id "com.adobe.InDesign"
    tell application "Finder"
    activate
    display dialog "Hello"
    end tell
    end tell

    Calls to other Adobe apps are ok, so this still works from the panel:

    tell application id "com.adobe.InDesign"
    tell application id "com.adobe.Photoshop"
    activate
    display dialog "Hello"
    end tell
    end tell

    InDesign version 16.3.2 with OSX 10.14.6 or later

    Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

    This breaks when running from the Scripts panel, but worked with InDesign 2020:

    tell application id "com.adobe.InDesign"
    tell application "Finder"
    activate
    display dialog "Hello"
    end tell
    end tell

    Calls to other Adobe apps are ok, so this still works from the panel:

    tell application id "com.adobe.InDesign"
    tell application id "com.adobe.Photoshop"… more

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    6 votes

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    0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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15. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

    • 

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. Adobe InDesign 2020 - All text in my Indesign file that contains hyperlinks disappear

    (cont.) even though the hyperlinks panel show the links themselves the text is gone and I can't get it back. Hours of work is gone.

    I first started seeing the text is pushed together in the epubs I would export, especially moreso on the words with hyperlinks. After fixing a few things I export another epub and it is completely gone and it is also gone in the indd and idml files.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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17. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

    I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
    Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
    Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
    I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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    6 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thanks for reporting the issue to us. We are currently investigating the issue.

    Adobe InDesign Team

18. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

    • 

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. variable font using no font style after PDF export for fillable form

    When using a variable Font (Acumin from Adobe Fonts) for a text field in a fillable form it isn't using any font style when exported to PDF.

    Static fonts act as expected.

    InDesign 2020 16.1 64bit, Windows 10

    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. What if I could double click the application title bar to minimize a window into the dock?

    Dear Adobe,
    Double-clicking a title bar to minimize a window is Mac behavior that goes back to the first release of OS10 in 2001. It is based on an even older behavior from OS9 where double clicking a title bar would "windowshade" the window like a roller blind rolling up into itself.

    Apple and Adobe train us all the time to adapt to new technologies and interfaces. Some behaviors we learn are easy to shake off and adapt to the new ones, especially if we haven't done them for very long. As a creative professional who has obviously done this for a long time, I've learned to be flexible. But this one, the reflex is so second-nature to me. Double click the title bar, the window should minimize to the dock.  I still have this problem, Adobe, and I cuss a blue streak every time I double click the title bar in indesign and instead of minimizing, it mocks me and fills the screen! 

    Adobe please be consistent on these matters. Either return this functionality back to indesign and illustrator, or remove it from ALL the apps so users can move on. 

    Don't get me started on all the different ways each program resizes objects uniformly. Or zooms, for crying in a bucket. :)

    Your pal,
    Brant 

    Dear Adobe,
    Double-clicking a title bar to minimize a window is Mac behavior that goes back to the first release of OS10 in 2001. It is based on an even older behavior from OS9 where double clicking a title bar would "windowshade" the window like a roller blind rolling up into itself.

    Apple and Adobe train us all the time to adapt to new technologies and interfaces. Some behaviors we learn are easy to shake off and adapt to the new ones, especially if we haven't done them for very long. As a creative professional who has obviously done… more

    3 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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