Bug details

AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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    masked_kitty shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded  · 

    Please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

    2 comments

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      • sara commented  ·   ·  Flag as inappropriate

        I have the same issue.
        No problem opening illustrator and photoshop cc 2019 on OS Majove but as soon as I open Indesign the AIGPUSniffer app pops up. How can i stop this from happening again? many thanks.

      • Sanyam Talwar commented  ·   ·  Flag as inappropriate

        Please submit the crash report to us.
        (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

        Also, please send the following information to santalwa@adobe.com :

        • Reproducible Steps – What were you doing when InDesign crashed?
        • Error snapshot or video recording of the issue.
        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
        • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

        Adobe InDesign team

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