Bug details

AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

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6 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm having the same problem. And it's very aggravating any news on how to fix this?

  • Shang commented  ·   ·  Flag as inappropriate

    Every time I opened InDesign the AIGPUSniffer icon just appeared in the toolbar below. I don't know what it is but it didn't show up when I was using any other Adobe product. It is annoying and I want it to disappear from my toolbar. When I clicked on it it just shows AIGPUSniffer quit unexpectedly, when I fully quit InDesign it is still there. I am using a Mac with a MacOS Mojave 10.14.4 system.
    Adobe InDesign CC 2019

  • sroop commented  ·   ·  Flag as inappropriate

    I have the same issue. So annoying and there seems to be a lack of understanding and help online!

  • sara commented  ·   ·  Flag as inappropriate

    I have the same issue.
    No problem opening illustrator and photoshop cc 2019 on OS Majove but as soon as I open Indesign the AIGPUSniffer app pops up. How can i stop this from happening again? many thanks.

  • Sanyam Talwar commented  ·   ·  Flag as inappropriate

    Please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

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