AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1
I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?
masked_kitty
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Thanks for reporting the issue to us. We are currently investigating the issue.
Adobe InDesign Team
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Arleen
commented
Have there been any fixes to this? I am not able to do anything on InDesign.
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Norbert Webb commented
First, you need to navigate to the program’s preferences. For example, if you’re using Adobe Illustrator, you need to click on Illustrator > Preferences. Here, click on the GPU Performance tab on the left.
Deselect the GPU performance option and click OK. step by step fix https://geeksadvice.com/fix-aigpusniffer-quit-unexpectedly-error/ -
M. Wild
commented
I am having the same problem. On Mojave 10.14.6 using latest version of Indesign.
I have trashed preferences, cleared cache, uninstalled and re-installed latest version from creative cloud, changed the file preferences inside bridge for Indesign, turned off GPU performance. Nothing works.
The AIGPU Sniffer no longer shows in the toolbar, but Indesign still crashes every time I re-link a file. Very frustrating. -
Raymond Wong
commented
Same problem. I have a new Mac (Mojave 10.14.6). Just upgraded to Indesign 2020. Any fix?
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Judith
commented
Any fixes yet?!
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Anonymous
commented
Same problem. Only after reinstalling and relaunching InDesign CC a few times, I was able to get back to seeing the document. (Using Mojave 10.14.6)
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Anonymous
commented
I am using InDesign CC 2019 on Mac v 10.14.3
InDesign suddenly stopped showing what I am working on. I can create a new document in to pop up window, but I cannot see the document. When I quit InDesign it asks me if I want to save the new document that I am not able to see :) weird.
I quit InDesign, re-started Mac, ran Disk Utility, nothing helped. Hm. Help. -
Anonymous
commented
I'm having the same problem. And it's very aggravating any news on how to fix this?
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Shang
commented
Every time I opened InDesign the AIGPUSniffer icon just appeared in the toolbar below. I don't know what it is but it didn't show up when I was using any other Adobe product. It is annoying and I want it to disappear from my toolbar. When I clicked on it it just shows AIGPUSniffer quit unexpectedly, when I fully quit InDesign it is still there. I am using a Mac with a MacOS Mojave 10.14.4 system.
Adobe InDesign CC 2019 -
Shalon Huff
commented
I'm having the same issue. How do I fix it?
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sroop
commented
I have the same issue. So annoying and there seems to be a lack of understanding and help online!
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sara
commented
I have the same issue.
No problem opening illustrator and photoshop cc 2019 on OS Majove but as soon as I open Indesign the AIGPUSniffer app pops up. How can i stop this from happening again? many thanks. -
Please submit the crash report to us.
(Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
