1253 results found

1. No Font Spacing Between Words in InDesign 2019 14.0.x-2 on Mojave 10.14.x-4, Works fine in InDesign 2014 (v10.0.70) on Yosemite (10.10.5)

   Posted it here too: https://forums.adobe.com/message/11049072#11049072

   So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

   Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

   What's causing this issue?

   We've tried the following:

   • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the new Mac using Font book.

   • Updated Adobe InDesign 2019 to 14.0.2.

   • Arial seems to work, so maybe it's something to do with this font on new Macs or InDesign 2019?

   • Unrelated (because CC was showing trial expired from dropdown but a new account let us test the new update for 7 days, still same issue): https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html#

   Also noticed some images aren't rendering properly coming from Adobe InDesign 2014 to 2019.

   We simply cannot buy InDesign 2019/CC if this issue hasn't been fixed or can't be fixed.

   PS: Is there a way to move all the font options back to the top of the window like in InDesign 2014, rather than on the right?

   Pics included:

   Mac Mojave 10.14.4 with Adobe InDesign 2019:

   Screen Shot 2019-04-27 at 22.49.09.png

   No text spacing between words on Gujarati Sangam MN font, Adobe 2019 on Mojave 10.14.4.

   Screen Shot 2019-04-27 at 22.49.23.png

   Adobe InDesign 2014 on old Mac Yosemite 10.10.5, renders fine (I made the file in this version and have been working with it ever since):

   Screen Shot 2019-04-27 at 22.33.54.png

   As you can see the spacing between words is perfectly fine, very annoying how Adobe InDesign 2019 isn't accomodating for this out of the box.

   Screen Shot 2019-04-27 at 23.31.48.png

   Any how, I'm thinking of just choosing a template from Adobe Stock templates to redesign this resume, since it's proving so problematic and is due to a refresh. This current resume I designed from scratch in Adobe 2014, but it doesn't seem that portable to 2019 version.

   Thank you again, hope this can be solved or otherwise serve others too.

   Regards,

   Siteroo Team

   Posted it here too: https://forums.adobe.com/message/11049072#11049072

   So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

   Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

   What's causing this issue?

   We've tried the following:

   • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it… more

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2. bug notifications

   Has anyone noticed that Adobe staff don't answer to bug notifications in this Adobe Bugs forum anymore? And that they don't answer questions mailed to them directly?

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3. Basic Shortcuts Gone

   InDesign, Photoshop and Illustrator all lost shortcuts such as spacebar hand, zoom, unable to scale boxes in InDesign or constrain placed images, Photoshop you can't constrain a scale with shift. All same in Illustrator. Just noticed these yesterday and assumed it was Mojave, which I installed Saturday. I updated Adobe upgrades but that didn't help.

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4. InDesign 19.0.1 hangs when trying to place image. Mac Sonoma M2 chip.

   InDesign has been crashing and freezing a lot recently. Why hasn't Adobe supported Mac's M2 chip yet??

   2 votes

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

5. Slow Performance issue in the InDesign application

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

   I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

   I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

   Manuel

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

   18 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to perform poorly.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.

6. CC2020: Alternate text for hyperlinks

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

   Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

   Best, Klaas

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present… more

   24 votes

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   12 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

7. Lag in InDesign 14.0.1 when doing ANYTHING.

   Lag in InDesign 14.0.1 when doing ANYTHING. Every time I click my mouse, make a move, do a single thing there is a 20-40 second LAG. This is beyond annoying. I am on a very tight deadline just like 99% of your other users. YOU NEED TO FIGURE THIS OUT ADOBE!!!!! And don't you dare tell me it's been figured out. I'm starting a new post per your request on March 26, 2019. FIX THIS PLEASE!!!!!!!!!

   7 votes

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8. page range for publishment in 'share for review' is set by last print/export job

   When sharing for review, the published document can be limited to a certain page range, because it takes that setting from the last print/export job. The only workaround is to first reset that range in the print/export window. Then publish for review to see all of the pages.

   Being able to select what pages to share (or not) would be a nice feature in the 'share for review' interface. This way, I would not have to make versions, separating artwork ready for review, and artwork that is not.

   10 votes

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   13 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix is now available in the latest InDesign update, 15.1.1

   Please update to the latest version to get the fix.

   —
   Adobe InDesign team

9. open copy

   Adobe InDesign CC v 13.0 - macOS 10.9 - 10.13

   I feel like this was a previously fixed bug in an older version, but may well be back with the latest 2018 update.

   After upgrading InDesign to v 13.0, we are now not longer able to open a copy of files in use, neither duplicate the file in Finder.

   When we try to open a copy we get this error message: “Cannot open file [filename.indd]. The file [filename.indd] is incompatible with Adobe InDesign (Error code: 14).”

   When we try to duplicate the file, we get this error message: “The operation can't be completed because the item [filename.indd] is in use.”

   Adobe InDesign CC v 13.0 - macOS 10.9 - 10.13

   I feel like this was a previously fixed bug in an older version, but may well be back with the latest 2018 update.

   After upgrading InDesign to v 13.0, we are now not longer able to open a copy of files in use, neither duplicate the file in Finder.

   When we try to open a copy we get this error message: “Cannot open file [filename.indd]. The file [filename.indd] is incompatible with Adobe InDesign (Error code: 14).”

   When we try to duplicate the file, we get this error message: “The operation… more

   4 votes

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10. InDesign Corrupt files

    InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a file that keeps causing InDesign to crash. It scans the file. It finds that their is some markup code in a text box on page 23 out of 122 that is throwing an error. This text box is removed, maybe even a red box is put in its place so I know what has been taken out.

    InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in… more

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    16 votes

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    22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

    Thanks,
    Adobe InDesign team"

11. "go prevoius view" buttons action not works in pdf interactive and to publish on web https://indd.adobe.com/

    Button problem in pdf interactive
    "go prevoius view" buttons action do not works in pdf interactive and to publish on thi web pages https://indd.adobe.com/
    Only works adobe acrobat dont work any another browser as: ege, google chrome .itp.. web browesers?
    What problem is?

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    1 vote

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12. Unable to add fonts to Favorites if "in-menu font previews" is turned off.

    Adobe InDesign 2020 15.0, on macOS Catalina 10.15

    After having updated to the latest version of Adobe InDesign 2020 I'm unable to add fonts to the Favorite Fonts filter. The fonts I've added to the filter from previous versions of InDesign are still there, but I'm not able to add any new fonts I have installed since.

    The star icon that previously let you add fonts to the filter is now completely gone. I can't remove previously added fonts from the filter either.

    3 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

13. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
    On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
    Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
    Jump to page 3
    On the left side you can see the 2 markers followed by a paragraph symbol
    On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the left

    Expected result
    The Blank line (2 markers and paragraph symbol) should be deleted/removed

    Actual result
    Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)

    Workaround
    You can generate a merged document with Blank lines and delete/remove them with Find/Change
    Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
    Change > to nothing
    This way everything stays intact!

    Test file, screenshot, video or GIF capturing the issue (optional)
    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left… more

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    21 votes

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    13 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest update of InDesign 2022 - version 17.3

    Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

    --

    InDesign team

    Adobe

14. Publish Online feature has issues when viewed in iOS 13

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

    17 votes

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    12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest InDesign version - InDesign 2023.

    
    

    --

    Adobe InDesign team

15. Background Task Animation Error

    Adobe InDesign CC 2018 13.1 (latest version)
    macOS High Sierra 10.13.4 (latest version)
    Expected result: When a Background Task is being run, the animated progress bar to rise and fall (ex. 0,1,2,3,4,5,4,3,2,1,0,1...)
    Actual result: When a Background Task is being run, the animated progress bar rises and falls incorrectly (ex. 0,1,2,3,4,5,4,3,2,0,1,1,2...)

    I notice this a lot since I am exporting multiple PDFs a day. As soon as each is done, I need to copy them to send via emails/upload to other servers/etc.

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    8 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Background Task Animated Icon has been changed in the recent version of InDesign. It is now shown as a rotating cursor (instead of the stacked cards/hamburger type icon in previous versions).

    —
    InDesign team

16. Align toolbar: "Use Spacing" is greyed out

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not be greyed out when two or more objects are selected.

    Acutal Result:
    "Use Spacing" in Align toolbar is greyed out.

    Screenshot is attached with my red markings.

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not… more

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    14 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

17. Slow performance - spinning wheel - AdobeFnt22.lst

    Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

    Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you… more

    12 votes

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it shortly.

    -InDesign Team

18. Adobe InDesign 14 always launches on a wrong monitor out of two.

    All good with Photoshop, Illustrator, etc, but Indesign keeps opening every time on a wrong monitor no matter what. Plus, even when you drag it to another display, all the dialog boxes keep appearing on a different monitor. Moreover, it resets your workspace to Essentials every time and it take you some time to set it up again after start. Annoying and counterproductive

    Thanks,
    Henry

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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19. Data merge doesn't work with UTF-8 unicode file

    DataMerge is failing to import UTF 8 text as Unicode.

    1. Create UTF 8 Text file for merging.
    2. Open previously functional InDesign document with keys already established.
    3. Select data source
    4. Choose text file (UTF8 no BOM) (if you have BOM, file isn't recognized)
    5. Tick show import options (never needed to do this before)
    6. Make sure its Unicode.
    7. Data still comes in in ASCII even though I chose Unicode. This has to be a merge problem because I can cut and paste the data into the InDesign file without issue.

    Reported version - Adobe InDesign CC 14.02

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    9 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. anchor

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will be tagged (probably within the P tag)

    4) Actual result:

    Text field (or picture) is not tagged.

    The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

    When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will… more

    • 

    19 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team