132 results found

1. Black artifacts appear on rulers

   When opening an older ID document and working on it, moving the mouse pointer around leaves black artifacts on the rulers, top and left. It also distorts the 0 point of the ruler in the upper left corner.

   A quick zoom and return to 100% size will clear it, but with use, the rulers will accumulate black marks again.

   This bug has persisted in many previous versions of ID, and is alive and well in v15 (2020).

   I hope you can fix this quickly.

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2. Issues with document previewing since installing InDesign update (16.2.1)

   Hi, I'm operating a late 2013 27-inch iMac with 3.2 GHz Intel Core i5 processor. Currently running MacOS Mojave 10.14.6

   Since installing the latest InDesign update (16.2.1) I've experienced various document preview issues:
   - images that are contained within circular or other non straight-edged image boxes are not displaying at all.
   - I get either a black box displaying or no box/frame at all. The frame is there because when I hit Select All I can see it but the image simply won't display at all, whatever the Appearance setting is on.
   - However, if I create a JPEG or PDF from the document, the image appears in the PDF or JPEG OK.
   - Also issues with items displaying properly (or at all) when moving between zoom-in/zoom-out settings.

   After posting my experiences on an Adobe User forum I was advised to uncheck the GPU Preview option in InDesign Preferences panel and this has resolved the problems.

   Hi, I'm operating a late 2013 27-inch iMac with 3.2 GHz Intel Core i5 processor. Currently running MacOS Mojave 10.14.6

   Since installing the latest InDesign update (16.2.1) I've experienced various document preview issues:
   - images that are contained within circular or other non straight-edged image boxes are not displaying at all.
   - I get either a black box displaying or no box/frame at all. The frame is there because when I hit Select All I can see it but the image simply won't display at all, whatever the Appearance setting is on.
   - However, if I create a JPEG or… more

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3. After changing workspace the extension panels become huge

   After changing workspace the extensions panels contents become huge. Clicking on anything in the panel does not work. Turning the panel off and on, changing workspace several times does not help. Only restarting the application makes the panel the standard size (zoom). Today I updated the application to the latest version, but the previous version also had the problem.

   This is terribly annoying because I have to turn indesign off and on dozens of times during the day.

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4. Spacebar/shiftkey issue after some time of using InDesign

   If I want to use the spacebar to navigate through my documents, or if I want to zoom in/out with cmd+spacebar, I'm unable to use that function. Also the shiftkey doesn't work, after some time of using InDesign.

   This problem is solved when I restart my Mac.

   Is there any solution for this? I think this problem exists since the update to the silicon version of InDesign. I'm using a Mac mini with M1-chip.

   Thanks for you help, Bastian

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5. UI Artifact on Apple M1 Max with ultrawide screen

   Display Artifacts

   • Macbook Pro (2021)
   • Apple M1 Max
   • macOS 12.6
   • Display: C49RG9X @ 5120x1440 120Hz
   • App: Adobe Indesign 2023 v18.0

   Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

   Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up from sleep, all my adobe apps have all the tools bar are all over the place. Many of them stack on top of each other left and right edge of the screen. I must use reset workspace to restore the original locations.

   Display Artifacts

   • Macbook Pro (2021)
   • Apple M1 Max
   • macOS 12.6
   • Display: C49RG9X @ 5120x1440 120Hz
   • App: Adobe Indesign 2023 v18.0

   Ever since switching from an Intel mac to M1 mac, indesign randomly display this artifact anywhere when I scroll thru my working document. Previous 2022 version also suffer this problem, it's totally random. Only way I can get rid of this is zoom in and out and the artifact will go away. (Screenshot blur out some element for privacy purpose).

   Also maybe this is also related to sleep & wake up of the mac on ultrawide resolution, after waking up… more

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6. Measurement Label Sizing

   When using multiple monitors with different display ratios, I sometimes have a problem where the measurement labels for smart guides in InDesign become unreadably small on lower-definition monitors. At 100% zoom, the font size is equivalent to 3pts and is totally useless. I would love either options to choose interface font and appearance sizing for lower resolution monitors or the ability to change the font size of the measurement labels, otherwise I am limited to which monitors I can use Adobe CC on.

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   Closed: Fixed  ·  Sumit Garg responded

   This has been fixed in InDesign version 13.0.
   Please update to latest InDesign for resolving this issue.

   Thanks

7. zooming at high percents very slow and beach ball

   Hello,
   when I’m zooming in Indesign like in an Poster or Flyer with some images and some other objects at 2400 % Indesign get very slow and when I move an object, the beach ball comes up.
   At 3200% and 4000% its not possible to move any objects without struggling with the beach ball.

   I’m using an 2017 MacBook Pro
   Indesign CC 2020

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8. InDesign not displaying actual (print) size

   InDesign 2021 does not actually show you the printed size of the document.

   There are two potential (and faulty) options to achieve this currently:

   1. Set the zoom level to 100%: On various forums I've read that this should let you view the document at actual print size. A document that physically takes up 10x10cm on your screen, should print at 10x10cm.

   In effect, that doesn't happen and the 100% renders my document at a way larger size than what it's actual size. (I'm literally holding up a ruler against my screen, and a 10cm wide page is about 20cm wide on the screen).

   1. Go to view>view actual size: This one comes closer - the document (and thus objects in it) are rendered about 1.3 smaller than the real-actual dimensions they'll be printed at (as opposed to 2 times bigger in the previous method).

   Again, this doesn't actually work and I'm wondering what it's intended to do.

   My suggested solution:

   I'm using a 4k, 15.6" Dell monitor, and photoshop did this also. It even has a "printed size" in addition to "actual size", which also didn't render things in their correct size.

   After reading this article: https://www.photoshopessentials.com/essentials/print-size/
   I understood that photoshop assumes all screens are at 72dpi, and that causes the incorrect rendering. After "telling" photoshop my actual monitor dpi, which is 283 - it began rendering things correctly when choosing "view print size".

   I when to edit>preferences>units&increments, and tried setting the "points/inch" setting. It was at 72 at default, and I thought that setting it to 283 would solve the problem.

   When I tried doing so, a popup came up and said "the value must be between 60 and 80". So this obviously doesn't work. I'm wondering why this would be the case, as screens today have dpi's of way over 72 and 80.
   Maybe allowing entering higher dpi's will solve this problem?

   Anyway, if anyone knows a solution/idea on how to display print size, I'd love to hear it.

   Thanks,
   Alon

   InDesign 2021 does not actually show you the printed size of the document.

   There are two potential (and faulty) options to achieve this currently:

   1. Set the zoom level to 100%: On various forums I've read that this should let you view the document at actual print size. A document that physically takes up 10x10cm on your screen, should print at 10x10cm.

   In effect, that doesn't happen and the 100% renders my document at a way larger size than what it's actual size. (I'm literally holding up a ruler against my screen, and a 10cm wide page is about 20cm wide… more

   9 votes

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9. Pasteboard not centered in layout view

   I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I need to work on, on the right side. My only work arounds are to detach and move the tool panels, or zoom in enough that panel doesn't cover up my spread, or make a giant pasteboard so that there is enough extra room on the right side. All of which are annoyances that 'bug' me. ;-)

   I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I… more

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   8 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We’ve not heard of this one before.
   Could you show us a screenshot (sharewithid@adobe.com)?

   Thanks,
   Adobe InDesign team

10. Error on Save : "Indesign is unable to save this file. We tried, but appears to be damaged."

    Indesign constantly comes up with a weird error when ever I click save while in a document - 'Indesign is unable to save this file. We tried, but appears to be damaged. click Ok.

    Also I know in the previous version that whenever I zoomed in too much I would get constant crashes. Hope it's been fixed in the version but I won't hold my breath.

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11. UI scaling window problems

    There are numerous problems with the new UI Scaling Feature when it is set to any size other than the smallest. I've attached several screenshots and a screen recording.

    Screenshot 1: New document window. Toolbars slightly overlap the buttons and the ruler.
    Screenshot 2: On the right edge of the main window, there is a gap between it and the panels.
    Screenshot 3: Bottom of the main window has a white bar along the bottom.
    Screen recording: Panels that all collapsed down to an Icon or Icon/Name only don't pop up in the right position when you click on them.

    In all of these examples, the bigger the UI setting you pick, the bigger the problem becomes... bigger overlap, bigger gap, bigger white bar, etc etc.

    The other major problem is that the UI scaling is also scaling the view of the contents in the main window. For example, a Letter-sized document at 100% fits completely in the main window on the lowest UI setting, but at any larger UI setting, the same document no longer fits in the window unless I zoom to fit.

    There are numerous problems with the new UI Scaling Feature when it is set to any size other than the smallest. I've attached several screenshots and a screen recording.

    Screenshot 1: New document window. Toolbars slightly overlap the buttons and the ruler.
    Screenshot 2: On the right edge of the main window, there is a gap between it and the panels.
    Screenshot 3: Bottom of the main window has a white bar along the bottom.
    Screen recording: Panels that all collapsed down to an Icon or Icon/Name only don't pop up in the right position when you click on them.

    … more

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12. Resized vectors not displaying properly in high quality display mode on drag

    14.0.2 x64 on Windows 10

    Steps:
    1. High Quality display mode (default settings)
    2. Place any EPS vector file.
    3. Attempt to resize it while holding ctrl-shift to maintain ratios.

    Expected result:
    The vector file, resized.

    Actual result:
    Grey box. I have to zoom in or out to get the screen to "refresh" and show the correct image.

    Similar issue happens with placed AI file. Very simple, clearly. Just a triangle. Made in the latest version of Illustrator.

    The Youtube button is an EPS.

    Related: If I use the option "Greek Vector Graphics on Drag" it performs correctly, only now I'm viewing a low res image momentarily where on a Mac I was not. It's a "fix" but it's not an acceptable solution to a feature that should work.

    14.0.2 x64 on Windows 10

    Steps:
    1. High Quality display mode (default settings)
    2. Place any EPS vector file.
    3. Attempt to resize it while holding ctrl-shift to maintain ratios.

    Expected result:
    The vector file, resized.

    Actual result:
    Grey box. I have to zoom in or out to get the screen to "refresh" and show the correct image.

    Similar issue happens with placed AI file. Very simple, clearly. Just a triangle. Made in the latest version of Illustrator.

    The Youtube button is an EPS.

    Related: If I use the option "Greek Vector Graphics on Drag" it performs correctly, only now… more

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13. Fit Frame to Content multicolumn text frame

    1. InDesign 18.3 but has been doing this for many years.

    2. Draw a single column text frame next to a multicolumn text frame, have the same number of lines in both frames, apply Fit Frame to Content with any method to both frames, they will most likely not be the same height. You can change the width of the multicolumn frame and then Fit Frame to Content might get closer.

    3. Should be the same height if all text styling is the same.

    4. Variable height on the multicolumn frame, doing Fit Frame to Content a few times and can change it each time.

    This is particularly frustrating when you cannot align the top of the frames due to layout, so instead, you have to zoom in, place a guide, and manually nudge so the text baselines line up.

    1. InDesign 18.3 but has been doing this for many years.

    2. Draw a single column text frame next to a multicolumn text frame, have the same number of lines in both frames, apply Fit Frame to Content with any method to both frames, they will most likely not be the same height. You can change the width of the multicolumn frame and then Fit Frame to Content might get closer.

    3. Should be the same height if all text styling is the same.

    4. Variable height on the multicolumn frame, doing Fit Frame to Content a few times and can change it each… more

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14. keyboard shortcuts not working

    2017 iMac Retina 5K 27", running Big Sur 11.5.2, InDesign 2021.

    Suddenly, without warning or explanation certain keyboard shortcuts have stopped working.

    The T shortcut to change to type tool flicks to type tool and then back to original tool (eg Selection tool).

    Hand tool on space bar does not work and zoom on space bar + cmd does not work.

    For some time now, you can't hide ID when there are no documents open by using cmd–H.

    I have been using ID since almost the very beginning and these have always worked. As I'm paying a monthly sub for this very expensive but necessary software you need to get it right every time before release. These are shortcuts that I use as second nature but are now for some reason faulty.

    This isn't really an idea, it's a complaint.

    2017 iMac Retina 5K 27", running Big Sur 11.5.2, InDesign 2021.

    Suddenly, without warning or explanation certain keyboard shortcuts have stopped working.

    The T shortcut to change to type tool flicks to type tool and then back to original tool (eg Selection tool).

    Hand tool on space bar does not work and zoom on space bar + cmd does not work.

    For some time now, you can't hide ID when there are no documents open by using cmd–H.

    I have been using ID since almost the very beginning and these have always worked. As I'm paying a monthly sub for… more

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15. PNGs will often export at low resolution unless "high quality display" is selected

    I have a graphic which includes a cropped part of a PDF which is a CAD drawing. I select it all, export to a PNG at 600dpi. Put it into Word and when I zoom in it's fairly pixelated: definitely not 600dpi.

    If I select the placed PDF, turn the display performance to "High Quality Display" and re-export, it's a beautiful 600dpi file. This screams "bug" to me.

    I'll add this to another bug report of mine, which is that if a link is modified or missing, you won't get a warning when exporting a PNG that uses it (you just get the lo-res preview in your graphic).

    I have a graphic which includes a cropped part of a PDF which is a CAD drawing. I select it all, export to a PNG at 600dpi. Put it into Word and when I zoom in it's fairly pixelated: definitely not 600dpi.

    If I select the placed PDF, turn the display performance to "High Quality Display" and re-export, it's a beautiful 600dpi file. This screams "bug" to me.

    I'll add this to another bug report of mine, which is that if a link is modified or missing, you won't get a warning when exporting a PNG that uses it (you… more

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16. Glitching and Lagging

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options to Fast, to no effect.
    I have reinstalled InDesign, to no effect.
    I have uninstalled all of Creative Cloud (including apps) ran the clean up application and then reinstalled, to no effect.
    I completely wiped and reinstalled a fresh copy of Mac OS, Installed Creative Cloud and InDesign only and still had the issue.

    Ive had this issue for at least a month but the bug reporting process is so dogshit I figured someone else would report it. I guess not.

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options… more

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17. Hairlines/artifacts randomly appearing on screen

    Glitches of bands of light or dark pixels may appear over images, in transparencies and effects. These may come and go depending on resolution preview mode, zoom and/or if overprint preview is rendered. (The lines are similar to tiling lines in PDFx1a in that they are rendering glitches presumably caused by floating point calculations)

    See the thread https://community.adobe.com/t5/indesign/lines-appearing-in-effects-shadow-amp-gradient/m-p/11912229#M419035

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18. Review Panel

    I'm really enjoying the "Share for Review" feature in InDesign, but I am experiencing some annoying bugs in the Review panel.

    Each time I click on an edit/comment in the Review panel, the program zooms out to fit the whole page in view. Every single time, I have to zoom back in to where I was before so I can get a closer view of what I'm doing.

    Also, the Filter settings keep adjusting without my input. For example, if I apply a proposed edit (like deleting part of a sentence) before marking it as resolved, that comment/edit moves down to an "unmapped comments" section within the panel and it moves my place down to the very bottom of the panel. Each time this happens, I have to reset the filter parameters then scroll back to where I was originally.

    I'd really like to see these issues resolved.

    I'm really enjoying the "Share for Review" feature in InDesign, but I am experiencing some annoying bugs in the Review panel.

    Each time I click on an edit/comment in the Review panel, the program zooms out to fit the whole page in view. Every single time, I have to zoom back in to where I was before so I can get a closer view of what I'm doing.

    Also, the Filter settings keep adjusting without my input. For example, if I apply a proposed edit (like deleting part of a sentence) before marking it as resolved, that comment/edit moves… more

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19. Scroll bars and status bar disappear in InCopy

    InCopy scrollbars and status bar (page navigation) disappear and there doesn't seem to be an identifiable way of turning these back on. Working on a corporate device so cannot test the 'Run as administrator' fix that is suggested on another forum online.

    Scrollbars and status bars are available on start up but disappear if you use the zoom tools, the device sleeps, or if you are active in another window (e.g. a browser) for some time (not sure precisely how long). Closing and reopening the program fixes the issue, but it is irritating to have to check in all stories, close, reopen and restart the workflow just to be able to navigate the document. Switching between layout and galley/story view does not affect the issue. Windows, InCopy v19.3

    InCopy scrollbars and status bar (page navigation) disappear and there doesn't seem to be an identifiable way of turning these back on. Working on a corporate device so cannot test the 'Run as administrator' fix that is suggested on another forum online.

    Scrollbars and status bars are available on start up but disappear if you use the zoom tools, the device sleeps, or if you are active in another window (e.g. a browser) for some time (not sure precisely how long). Closing and reopening the program fixes the issue, but it is irritating to have to check in all stories,… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. Text appears heavier over a transparent image

    When text is in a layer above an image that has its basic blending mode set to "multiply" the text is rendered with a darker outline. This does not appear in the final PDF, only the preview, but it makes it extremely difficult to judge font sizes and whether text is bold.

    To reproduce:

    1. Create text in a text box.
    2. Insert a JPEG image on the page.
    3. Use the Arrange option on the image to "send to back" so that it is in a layer below the text
    4. Use Effects > Transparency on the image and set its blending mode to Multiply

    The expected result is that the text should appear normally.

    The actual result is that the text appears slightly darker/larger/bolded. This effect may be easier to see if you zoom out in the preview.

    When text is in a layer above an image that has its basic blending mode set to "multiply" the text is rendered with a darker outline. This does not appear in the final PDF, only the preview, but it makes it extremely difficult to judge font sizes and whether text is bold.

    To reproduce:

    1. Create text in a text box.
    2. Insert a JPEG image on the page.
    3. Use the Arrange option on the image to "send to back" so that it is in a layer below the text
    4. Use Effects > Transparency on the image and set its blending mode… more

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    0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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