Screen flickering - Screen turns black when moving objects.
When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.
I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.
Build 12.1.0.56
OS X El Capitan 10.11.6
iMac (Retina 4K, 21.5", 2015)
3,3 GHz Intel Core i7
16 GB 1867 MHz DDR3
Intel Iris Pro Graphics 6200 1536 MB
2nd Monior is a DELL U2414H, 23,5" at 1800p
This is happening on quite a lot of machines in my Company and also for Persons i know using a 4K Retina iMac. and Really is a pain to work with. - It is NOT visible in a Screenrecording the only option would be to record a Video from my Smartphone if needed...
Thanks!
The issue reported is at Apple’s end.
Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.
Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.
—
Adobe InDesign team
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Shiv Teckchandani commented
The blog post you shared highlights a common issue with Adobe InDesign that many users face. The detailed explanation and potential solutions provided are indeed helpful for those experiencing screen flickering or black screen problems while using the software. Thank you for sharing this valuable information.
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Apple India Support commented
While not a traditional blog, this thread on Adobe's UserVoice platform provides valuable insights into addressing screen flickering and black screen issues in Adobe InDesign. The collective input from users and potential solutions shared here offers a helpful resource for troubleshooting these frustrating problems. As someone who relies on InDesign for design work, I find this information incredibly useful in resolving any similar issues I may encounter.
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Valentina Cagnani commented
RE
"Unknow Pino comentado · 10 de enero de 2023 06:53 · Reporte
Hi, i found an answer ! It seems that in panel "interface" if you
uncheck the "show transformation values" the bug is fixed.(my coworker had this problem, his screen show black flash, and we disabled it and in In Design, this bug do not appears again)
Sorry for my bad english, im to much french :)"
-------------------------THANK YOU SO MUCH, IT WORKED FOR ME!
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cb commented
UH NO, not fixed. still happening and it's been happening for past few years on this 2020 iMac 5K and 2 older different iMacs btw.
I get all the red & black (and sometimes other colors) bizarre artifacts that appear on the layout work area too -- all different cpus & graphics cards & operating systems. on a regular basis.
and just updated to latest indesign 18.2.1 & Monterey 12.6.5 and now have a persistent black box across the bottom of the indesign workspace, like a bar hovering there.
main rig:
Monterey 12.6.5 on an intel iMac 2020 5K -
Unknow Pino commented
Hi, i found an answer ! It seems that in panel "interface" if you
uncheck the "show transformation values" the bug is fixed.(my coworker had this problem, his screen show black flash, and we disabled it and in In Design, this bug do not appears again)
Sorry for my bad english, im to much french :)
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Ivana commented
Hi, I have a lenovo laptop and have the same issue when moving images or scaling them. It flickers and is incredibly difficult to work with. I resolved the issue momentarily by uninstalling indesign completely then reinstalling it. However, the issue came back out of nowhere even after repeating the reinstalling process the second time. I just bought my laptop last year so it is pretty much new. Help :(
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Mandy commented
Can I ask – for people who are having this problem, are you working directly on your laptops/desktops, or do you have the laptop attached to a monitor? I'm currently working on an Apple Mac Book air and had two different monitors. Thought it was a monitor issue, but on the second monitor, the screen cuts out when I move a text box in InDesign and randomly in Photoshop. It doesn't happen when working directly on my laptop. Many thanks.
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Laura commented
Get very frustrated and loosing money and productivity because of the screen flickering and half of the screen going black when I move a text frame or place a photo in the document. This started with the download of InDesign's 15.1.3, 16, and 16.0.1 versions. All three versions have this bug. If this is not correct soon, I will be discussing the canceling of the office's Adobe Suite subscriptions (why pay for something that doesn't work) and purchase alternative publishing and photo programs for my Windows 10.
This is the 2nd time I have contacted Adobe and haven't received any response. -
Damien commented
This just happen to me, I was using Id 2021 normal before, not sure what trigger the bug
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Laura commented
I have windows and recently downloaded InDesign's 2021 new update and started experiencing screen flickering / half the screen goes black when I move a text frame. This has never happened before, only since the new update.
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Anonymous commented
Latest InDesign and latest macOS (as for date posted) and issue still continues, only on InDesign and only on external display. @Adobe, ball's in your court...
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Alexandre Lourdel commented
This bug seems to be related to the cursor size which can be changed in the Accessibility > Display > Cursor control panel. After having changed the cursor size, the external display didn't loose the connection with the Macbook so the screen stopped turning black every now and then. The price for this solution is that, from now on, the cursor disappears in InDesign each time I point on the vertex of a text-box.
Conclusion: Despite what the quality engineer said, the fact that, ONLY IN INDESIGN, a size-modified cursor solved the flickering bug but made the cursor disappear when placed on a textbox vertex tells me that this is an InDesign bug, not an Apple bug.
So, Adobe, please, do your homework and solve this bug once for all. Regards.
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Alexandre Lourdel commented
Nope, this bug hasn't been solved on Catalina on my Macbook Pro 2015 equipped with an Intel Iris Graphics 6100 1536 MB. It happens almost everytime I resize a textbox on an external display while the Macbook's screen is up. When the Macbook's screen is closed, this bug does not happen. Please do something to solve this bug. Regards.
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Valerie commented
Hello, following up on this Indesign bug. This is extremely annoying and considerably slowing down my workflow. Updating Catalina does NOT fix the issue at all and this glitch only happens with Indesign when moving objects. Not attaching any screenshot as this persistent glitch cannot be captured as really weel explained in the conversation above.
Mac Mini 2018
Mac Os Catalina V 10.15.5
Screen: Samsung UHD 4K 28' HDMI connectorI would really love to find an immediate fix.
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Gustavo Lo Valvo commented
Hi. I had the same issue and didn´t fixed when upgraded to Catalina, today I installed the last version 10.15.5 and the lag stills here...
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Anonymous commented
I bought the first version of the LG UltraFine 4K display in December 2016 and immediately had the problem, also saw it reported in Adobe forums back then. The suboptimal workaround was to change the size of the cursor. Now the 30 Hz workaround (I use Display Menu) seems to help but is not really satisfying. I can't believe that Apple and Adobe could not find a fix for such a serious issue in more than three years.
Indesign 15.0.2
OS X Mojave 10.15.3MacBook (Retina, 12-inch, Early 2015)
1,1 GHz Dual-Core Intel Core M
8 GB 1600 MHz DDR3
Intel HD Graphics 5300 1536 MB
LG Ultrafine 4K Display 21" -
Anonymous commented
Is there someone with an solution? Or still nothing? I got the same problem when im working in Indesign or Photoshop.
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Anonymous commented
Asdobe InDesign 15.0, Problem continues.
Everytime I drag a picture box on InDesign, screen flickers.
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Grace Reid commented
This is also happening to my Retina 5k, 27" iMac, AMD Radeon R9 M395 2 GB, Mojave 10.14.6 (late 2017 build). I'm following it on another comment board (https://forums.adobe.com/thread/2570194). The first user comment I see goes back to Dec. 2018 and still no resolution in sight -- the last reply by an Adobe staffer on that board was early August 2019 and crickets since then. What's going on, folks? There are some really desperate designers out here who are struggling to keep afloat. Absolutely every other piece of software works pristinely on it -- Adobe products are a mess. Acrobat crashes every single morning no matter what, but at least it's usable for the rest of the day. I can count on InDesign and Illustrator for anywhere from 15-30 minutes at the start of day, but after that I get about 5 minutes of use before having to reboot again and again. I now track my progress in terms of minutes, rather than hours.
PLEASE please do something to help us!
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Alexandre Lourdel commented
This bug has not been solved with the last Mojave update.
InDesign 14.0.2
Mojave 10.14.6Please do something !