Screen flickering - Screen turns black when moving objects.
When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.
I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.
OS X El Capitan 10.11.6
iMac (Retina 4K, 21.5", 2015)
3,3 GHz Intel Core i7
16 GB 1867 MHz DDR3
Intel Iris Pro Graphics 6200 1536 MB
2nd Monior is a DELL U2414H, 23,5" at 1800p
This is happening on quite a lot of machines in my Company and also for Persons i know using a 4K Retina iMac. and Really is a pain to work with. - It is NOT visible in a Screenrecording the only option would be to record a Video from my Smartphone if needed...
The issue reported is at Apple’s end.
Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.
Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.
Adobe InDesign team
Can I ask – for people who are having this problem, are you working directly on your laptops/desktops, or do you have the laptop attached to a monitor? I'm currently working on an Apple Mac Book air and had two different monitors. Thought it was a monitor issue, but on the second monitor, the screen cuts out when I move a text box in InDesign and randomly in Photoshop. It doesn't happen when working directly on my laptop. Many thanks.
Get very frustrated and loosing money and productivity because of the screen flickering and half of the screen going black when I move a text frame or place a photo in the document. This started with the download of InDesign's 15.1.3, 16, and 16.0.1 versions. All three versions have this bug. If this is not correct soon, I will be discussing the canceling of the office's Adobe Suite subscriptions (why pay for something that doesn't work) and purchase alternative publishing and photo programs for my Windows 10.
This is the 2nd time I have contacted Adobe and haven't received any response.
This just happen to me, I was using Id 2021 normal before, not sure what trigger the bug
I have windows and recently downloaded InDesign's 2021 new update and started experiencing screen flickering / half the screen goes black when I move a text frame. This has never happened before, only since the new update.
Latest InDesign and latest macOS (as for date posted) and issue still continues, only on InDesign and only on external display. @Adobe, ball's in your court...
This bug seems to be related to the cursor size which can be changed in the Accessibility > Display > Cursor control panel. After having changed the cursor size, the external display didn't loose the connection with the Macbook so the screen stopped turning black every now and then. The price for this solution is that, from now on, the cursor disappears in InDesign each time I point on the vertex of a text-box.
Conclusion: Despite what the quality engineer said, the fact that, ONLY IN INDESIGN, a size-modified cursor solved the flickering bug but made the cursor disappear when placed on a textbox vertex tells me that this is an InDesign bug, not an Apple bug.
So, Adobe, please, do your homework and solve this bug once for all. Regards.
Nope, this bug hasn't been solved on Catalina on my Macbook Pro 2015 equipped with an Intel Iris Graphics 6100 1536 MB. It happens almost everytime I resize a textbox on an external display while the Macbook's screen is up. When the Macbook's screen is closed, this bug does not happen. Please do something to solve this bug. Regards.
Hello, following up on this Indesign bug. This is extremely annoying and considerably slowing down my workflow. Updating Catalina does NOT fix the issue at all and this glitch only happens with Indesign when moving objects. Not attaching any screenshot as this persistent glitch cannot be captured as really weel explained in the conversation above.
Mac Mini 2018
Mac Os Catalina V 10.15.5
Screen: Samsung UHD 4K 28' HDMI connector
I would really love to find an immediate fix.
Gustavo Lo Valvo commented
Hi. I had the same issue and didn´t fixed when upgraded to Catalina, today I installed the last version 10.15.5 and the lag stills here...
I bought the first version of the LG UltraFine 4K display in December 2016 and immediately had the problem, also saw it reported in Adobe forums back then. The suboptimal workaround was to change the size of the cursor. Now the 30 Hz workaround (I use Display Menu) seems to help but is not really satisfying. I can't believe that Apple and Adobe could not find a fix for such a serious issue in more than three years.
OS X Mojave 10.15.3
MacBook (Retina, 12-inch, Early 2015)
1,1 GHz Dual-Core Intel Core M
8 GB 1600 MHz DDR3
Intel HD Graphics 5300 1536 MB
LG Ultrafine 4K Display 21"
Is there someone with an solution? Or still nothing? I got the same problem when im working in Indesign or Photoshop.
Asdobe InDesign 15.0, Problem continues.
Everytime I drag a picture box on InDesign, screen flickers.
Grace Reid commented
This is also happening to my Retina 5k, 27" iMac, AMD Radeon R9 M395 2 GB, Mojave 10.14.6 (late 2017 build). I'm following it on another comment board (https://forums.adobe.com/thread/2570194). The first user comment I see goes back to Dec. 2018 and still no resolution in sight -- the last reply by an Adobe staffer on that board was early August 2019 and crickets since then. What's going on, folks? There are some really desperate designers out here who are struggling to keep afloat. Absolutely every other piece of software works pristinely on it -- Adobe products are a mess. Acrobat crashes every single morning no matter what, but at least it's usable for the rest of the day. I can count on InDesign and Illustrator for anywhere from 15-30 minutes at the start of day, but after that I get about 5 minutes of use before having to reboot again and again. I now track my progress in terms of minutes, rather than hours.
PLEASE please do something to help us!
This bug has not been solved with the last Mojave update.
Please do something !
I'm having the same issue with a late 2015 Mac running the latest Mojave and InDesign releases. It makes working with InDesign very frustrating to nigh impossible. I might try adjusting the refresh rate as recommended by other users, but would strongly prefer an official solution from Adobe and Apple, rather than having to use 3rd party tools to mess with my system settings in the hopes of *potentially* fixing the issue..
I have the same issue using an external 4k screen (60 Hz) connected on my MacBook Pro 2015. Strangely I tried to reproduce this issue in Illustrator and everything worked fine in this application. So, are you sure the bug comes from Apple's side ?
If connected by Thunderbolt/MiniDisplay port (60 Hz), the screen will loose the sync with the Macbook during 1-2 sec while moving a simple rectangle or ellipse in InDesign.
If connected by HDMI (30 Hz), while doing the same test, the picture will suffer a brief distortion but will not turn black.
VERY IMPORTANT : When I close the Macbook, the problem disappears. When I open it again, it appears again.
Luiz Daniel Silveira commented
MacBook Pro + 4K monitor. Everything was okay in 30Hz, and in fact, changing to 60Hz is the problem.
My question is: does 60Hz really make any difference in Indesign? I've made some tests and seems to be the same thing, but maybe I'm too dumb to see the difference.
Stefan Caliaro commented
@RY, read my comments below, I fixed it by adjusting my refresh rate to 30Hz on the 4k external display.
Try SwitchResX and choose a 30Hz version of your resolution.
Mac Pro (late 2013)
Quad-Core Intel Xeon E5 3.7 GHz
32 GB RAM
2x AMD FirePro D700 6144 MB GPU
Resolution: 3440 x 1440 (UWQHD - Ultra-Wide Quad HD)
UI Looks like: 3440 x 1440 @ 60 Hz
Resolution: 2560 x 1440 (QHD/WQHD - Wide Quad High Definition)
UI Looks like: 2560 x 1440 @ 60 Hz
I can capture this behavior in a screen recording, and I have attached the video.
This behavior becomes quite strobe like in some situations.
—Using 30Hz is not an option
Stefan Caliaro commented
I turned all my display preferences back to max and GPU on with object-level display mode on too :)