InDesign publish online broken links and missing objects
Have major problem with publish online, missing objects and links with question marks showing. This comes after 8 months working on this document with no issues at all. Really need this sorting by Adobe as I have to deliver project at end of this month latest.
Here's how it appears
https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746
If you look at attached image, that's how it appears within InDesign
The fix has been deployed on the Production.
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Kari commented
Also having issues (11/8/2023) with random broken image links, and random text boxes not displaying! Mostly on the first 2 pages of my document, but happens randomly each time I republish. Sometimes it will even publish a button I have on page 1 as the ENTIRE page for every page. The randomness of the errors leads me to believe it's not something on the user end!
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genevieve commented
Hi, i seem to be having this issue today/ yesterday too
For some reason its only on the cover page of my report and is a combination of jpegs, pngs and text -
Edwina Jones commented
I'm having this issue currently. I started off with some images missing and now I just get a blank white space when publishing online. I also get 502 bad gateway sometimes too
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Caroline commented
Actually it hasn't. Half the text and a .jpg image is missing on this document
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Seaton Drebitko commented
My team is also experiencing issues. Every export/publish of the same document is broken in a different way (an inconsistent assortment of missing images and text).
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Samantha Scott commented
...except it's back again. Having the same issue.
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Jonathan commented
This seems like an old bug reported and fixed, however as of today 2/2/2023 I'm having the experience of InDesign active image links not showing when published online. Actually one of four is working while the others do not. All links work fine in PDF, but no-go for online use
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Uwe Laubender commented
Sorry, Sanyam, I think my last post was perhaps false alarm.
The missing elements in the case of user @eugenp8805642 are missing in the PDF.My theory: Buttons in the original layout that will not show up with Adobe PDF (Print) export.
Regards,
Uwe Laubender
( ACP ) -
Uwe Laubender commented
Hi Sanyam,
possibly the issue is not fixed for all users.
There was feedback in the InDesign User Forum by user @eugenp8805642 that the issue is not fixed for him:Note: To see this comment and the following ones you have to switch your forum settings to:
Setting > Linear View
Sort > Latest
Go to the top of Page 1 of the threadThat's because of a forum bug with merged threads!
Regards,
Uwe Laubender
( ACP ) -
Uwe Laubender commented
Thanks Sanyam,
did a test today and I can confirm the issue is fixed with my test documents from AC Schuler here in the comments below. See this sample that I posted:Regards,
Uwe Laubender
( ACP ) -
Eugen Profeta commented
Thanks! This is a hopeful answer and we believe in Adobe! For me it was always #1. Thanks for your effort.
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Eugen Profeta commented
Sorry again, abut all these notices will be read also by ADOBE. Why doesn't Adobe give a feedback on what they're doing. I mean reading all the notices I catched up, that for some companies like mine it is really crucial and critical. How can we explain our clients that the mistake is not our. 1st of all they do not believe us, but 2nd it is not the point. The system should work and I'm happy that I'm not the only one..... Can we create a little bit pressure on the company?
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Alessio Lucchese commented
Please fix it, definitely a huge problem for our company . Needs to be fixed ASAP.
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Russ Williams commented
Same problem here for many of us. It can be images/vector or even text that ends up missing.
And like someone else mentioned - fixing one can somehow lead to another going missing -
Jordan Frand commented
For some reason this is only happening on the very first page of our decks, with our client's logos. This is hugely important for our business!
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Brian Shively commented
Same problem as well. Can be text, JPG graphics, or even just boxes with a color fill. Thumbnails show correct, but main screen image does not. Seems a recent issue. Even previous docs that were published with no problem now have the same issue.
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Nickola Dudley commented
Same problem here and I hope it is fixed asap. thank you
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LeighAnn Jandrists commented
Started having this issue lately, definitely a huge problem for our team. Needs to be fixed ASAP.
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Michele Jennings commented
I'm in the U.S., but my client in Kuala Lumpur is seeing different text blocks missing than the ones I'm seeing online. Same document, same link from Publish Online. I'm on Mac OS 11.6.4, InDesign 17.1.0.50 viewing on Safari and Firefox; my KL client is Windows 11, viewing on Microsoft Edge and Google Chrome.
The only common denominator seems to be that the text frames that go missing (randomly) have hyperlinks, BUT not ALL text frames containing hyperlinks are missing.
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joe commented
hi we're having the same issue, it seems if you fix one of the missing images indesign will just single out another at random, like a cruel joke. will we be updated on a fix after posting here?