Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
5807 results found
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Arabic exported to EPUB (Fixed Layout) doesn't show properly
• InDesign 15.1.2 / Mac OS 10.15.6
• Create an InDesign document with Arabic content. Apply any Arabic font.
• When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.
• The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.
• Attached images from InDesign document, and epub file which was exported from InDesign.
• Links from…
66 votesThis issue has been fixed in the latest InDesign version - InDesign 2023.
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Adobe InDesign team
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Forced line breaks within text variables introduces an unavoidable letter space
When a forced line break is inserted within text that is used for a variable, a random, unavoidable letter space is introduced into the variable text.
There are obvious workarounds, but a solution to this would be really convenient.
See attached screenshots for example.65 votesWe're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.
Please update to this latest version to get the fix.
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Adobe InDesign team
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InDesign CC 2018/High Sierra - Cannot package files
Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).
I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1
Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)
65 votesHello All,
The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).You can try out the fix by updating your machine to the beta update from Apple.
Let us know if the issue is fixed for you after aforementioned High Sierra beta update.Thanks,
Abhinav Kaushik
InDesign Team -
InDesign crashes/freezes on launch all the time
Impossible to work. I have urgent jobs to do...
64 votesThere are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.
A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.
We would recommend you to upgrade to latest version as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
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Do not use Osaka font for PDF page information
When exporting a PDF with the Japanese version of InDesign for Mac, the Osaka font is used for the characters in the page information. If there are voiced or semi-voiced sound marks of Japanese characters in the file name, an error will be displayed and the characters will be garbled because Osaka does not support those characters.
- Name the indd file "だじづでど.indd".
- Export the PDF.
- An error is displayed and the file name of the page information is garbled.
Osaka is no longer a very old font on the Mac. Don't use Osaka now.
Use a font that supports semi-voiced…
64 votesThis issue has been fixed in the latest update of InDesign 2022 - version 17.3
Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.
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InDesign team
Adobe
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Navigation Points Not Available to Scripting in InDesign 2021 (16.0)
Problem Description:
Querying navigation points inside a movie trigger errors from InDesign 16.Steps to Reproduce:
1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript.The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.
var btn = app.activeDocument.buttons[0];
var beh = btn.behaviors[0];
var mov = beh.movieItem;
var navPts = mov.navigationPoints;
try{
alert(navPts.length); /doesn't exist/
}catch(err) { alert([err,err.line])}try{
alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no longer available in the current version of the application */
}catch(err) { alert([err,err.line])}alert(navPts.everyItem().getElements().length);…
64 votesThe fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.—
Adobe InDesign team -
[Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly
With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.
63 votesEdit:
Hello All,
We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
Please note that, in the earlier release we had fixed few cases which were leading to the issue.
There are still few scenarios which are yet to be investigated and fixed.
Unfortunately, this particular thread has become too generic.
We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.
Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…
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Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.
2017.1 Release, 12.1.0.56 x64 build
The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.
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overlapping_text.png 12 KB -
InDesign-CC-2018-v-13.0.1.jpg 98 KB -
InDesign-CC-2017-v-12.1.0.56.jpg 103 KB -
Background_Tasks_-_Cut_off.PNG 15 KB -
Pages_Panel_issue.PNG 35 KB -
Layers_Panel_Problems.PNG 16 KB -
Swatches_Panel_Calamity.PNG 20 KB -
bug_indd.JPG 58 KB -
bug_indd_3.JPG 66 KB -
bug_indd_2.JPG 76 KB -
Screen_Shot_2018-02-08_at_11.31.57_AM.png 78 KB -
snip.PNG 32 KB -
Print_Screen.jpg 652 KB -
PAGES_02.png 3 KB -
PAGES_01.png 22 KB -
Complaint_2.JPG 33 KB -
Complaint_1.JPG 47 KB -
Id_1.PNG 63 KB -
Id_2.PNG 63 KB
61 votesHello All,
Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1
Update your InDesign through Creative Cloud app to Id 13.1
Thanks,
Abhinav -
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Share for Review strikethrough & highlight from online edits aren't visible in InDesign
InDesign Vs. 16 Share for Review: if the reviewer uses the strikethrough text or highlight option, I don't see these in my indesign doc. I can see the strikethrough text on the browser version, but the highlight disppears completely. The review comment is in both places, just not what it's referencing.
60 votesThe fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.—
Adobe InDesign team -
publish online navigation buttons disappear in browsers and don't come back
When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…
60 votesThis issue has now been fixed for the browsers which were showing this anomalous behavior.
Please check to see if it is working fine now and let us know if the problem still occurs for you.
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Adobe InDesign team
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Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.
I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.
InDesign version: 14.0, included a screencap.
58 votesEdit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.
The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Fehlercode 4/Errorcode 4 for not damaged documents
- Adobe Indesin CC 13.01 After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.
Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.
Sometimes restarting Indesign helps, but not always.
The last 3 days it happens much to often und it nervs.
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Screen Shot 2020-05-30 at 6.49.24 AM copy.png 47 KB -
Screen Shot 2020-05-30 at 5.07.01 AM copy.png 47 KB -
Schermafbeelding 2019-03-11 om 06.54.31.png 22 KB -
Screen_Shot_2018-06-04_at_10.47.35_AM.jpg 52 KB -
Indeisgn_grab.jpeg 20 KB -
indesign-cc.jpg 73 KB -
saving_error.png 81 KB -
opening_error.png 84 KB -
Bildschirmfoto_2017-11-23_um_12.08.00.png 111 KB -
Screen_Shot_2017-09-28_at_10.37.07_AM.PNG 44 KB
56 votesThis issue has been fixed.
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Adobe InDesign team -
InDesign 2021 keeps crashing
InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.
54 votesHello All,
We have fixed a number of stability issues with InDesign’s latest update. Please download the latest InDesign version.
If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
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Export and Save As dialogs not showing up in MacOS Monterey
- 16.4
- Installed MacOS Monterey then InDesign Export or Save As dialogs stopped working.
- Export or Save As dialogs should be showing up
- Export or Save As dialogs not showing up with either keyboard shortcuts or when using the dropdown menu.
- The issue was validated by your support staff Lakshay (Adobe) through remote access 26.10.2021
53 votesThank you to all of you who have responded, saying that this issue is solved after updating macOS to Monterey 12.1.
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Adobe InDesign team
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stalls intermittently, seconds to minutes of spinning beach ball or Application not responding
Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6
52 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Presentation mode (shift+w) glitch in catalina
Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.
Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.
50 votesThe required fix has been done by Apple in 10.15.3 and newer versions of macOS.
Please update macOS to resolve this issue. -
When applying underline feature to TateChuYoko, the underline doesn't show
When applying underline feature to TateChuYoko characters, the underline doesn't show. It means, the underline feature is set correctly, but it does not appear against TateChuYoko characters. We’ve struggled to this bug for a long time. As workaround, we have to create Anchor objects for TateChuYoko characters, or to put stroke lines instead of underline. These workarounds waste a lot of time. Please fix this ASAP.ASAP.
[Japanese]
縦中横に下線機能を適用しても、下線が表示されないバグ縦中横の文字に、下線機能を適用しても、下線が表示されないバグがあります。私たちは長い期間、このバグに悩まされています。仕方なく別テキストフレームで対応したり、別の罫線で対応するなど、時間のかかる無駄な作業をしなくてはなりません。このバグには、私たち多くのユーザーがとても困っていますので、早く修正をしてください。
50 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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Page Panel Numbering in right-to-left spreads
In a document with facing pages, when the document is changed to right-to-left, the numbers in page panel are displayed with a weird encoding or extra characters.
49 votesThe fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix.—
Adobe InDesign team -
2021 cannot create new document
I just updated from 2020 to 2021 version.
Now, when trying to create a new document, the dialogue works as expected but when clicking "erstellen" (create) nothing happens.
Even after restarting the whole system (Mac Catalina).47 votesFix is available in the latest update of InDesign.
Please update your copy of InDesign to the latest available update via CCD app.
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Adobe InDesign team -
Media panel gone HUGE
So, after running in a while on the new Adobe 2020 app, I noticed that the Media panel started to grow in size each time I opened the tab. Before I could notice, the Media panel was absolutely huge.
I tried to:
Reset the workplace
Reset the UI scalling
Uninstall and Install again InDesign 2020 (While removing UI Preferences)
Restart PC
Nothing has worked.
The only solution that seems to work as of right now is to downgrade to 2019.
47 votesThe issue has been fixed in the latest release of InDesign – InDesign 2021.
Please update to this new version of InDesign to get the fix.—
Adobe InDesign team
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