Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Red stripes in InDesign document

    Why do I get red stripes in the indesign document when I have more than two files open?

    96 votes

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    81 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign is very slow

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I…

    94 votes

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    52 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  3. InDesign performance issue: Text disappears while editing

    When editing a text box, the text disappears.
    I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.

    This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.

    Version 2017.1
    Build 12.1.0.56 x64
    Windows 10 x64

    92 votes

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    169 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is available in the InDesign PreRelease build(v17.1.0.49) and above.
    Please check if the issue now stands resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)
    Please apply to the InDesign PreRelease in case you don’t have access to InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.



    Adobe InDesign team

  4. Type tool still deselects itself InDD 15.0.1

    The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

    Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

    Using InDD 15.0.1 on…

    89 votes

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    156 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

  5. Using eyedropper to copy text attributes crashes InDesign CC 2018

    Using the eyedropper tool to copy text attributes crashes InDesign every time.

    89 votes

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    45 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  6. Text margins don't change when master pages are applied

    Version: InDesign CC2019
    Steps to reproduce: Apply a new Master page, with different margins, to a document page with text frame
    Expected result: Text frame should resize to fit the new margins of the master page (as before with Layout Adjustment enabled)
    Actual result: Page margins change but text frame stays the same. Useless! I have to manually adjust the text block to fit the new margins.

    I work in book publishing. When laying out a book, it's often necessary to make changes to the margins of certain pages, either to accommodate the dropped opening of a chapter, or to…

    88 votes

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    47 comments  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  7. Add the Ability to turn off hover scrolling

    Hover Scrolling lets you interact with the dropdown menus without ever having to click on them. Sounds cool, right?

    Normally, this is not a problem, because you can easily see what has been changed because you've got an object selected. But when working with conditional text, the conditional text indicator visibility is a GLOBAL setting, and thus, hover scrolling over it can change your document, even with nothing selected. And if you're not on a page with conditional text. you'd never even know that your document got changed, until you send it to print!

    This has been plaguing me for…

    87 votes

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    53 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  8. Text wrapping has changed to before 2019 use textFrame based indent

    To place a graphicItem with text wrap, it is not an object-based indent like 2020, but a text frame-based indent before 2019.

    1 Version
    16.0.1(macOS10.14/10.15.6)

    2 Steps to reproduce the issues
    1. Make TextFrame. To places graphicItem above the textFrame and set text wrap.
    2. The indent set in the textFrame does not take effect for the object for which wrap text is set like before 2019.

    3 Expected result
    Indent set in the textFrame does take effect for the object for which wrap text is set like 2020.
    Please refer below Community article.
    https://community.adobe.com/t5/indesignフォーラム/indesign2020ではできていた回り込み時のインデント設定の維持が2021ではなくなっている/m-p/11677071

    4 Actual result
    The indent…

    83 votes

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    20 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    83 votes

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    31 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. 81 votes

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    87 comments  ·  PNG/JPEG/EPS Export  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2021 – that is, InDesign 16.2.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.


    Adobe InDesign Team

  11. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    79 votes

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    74 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  12. Publish Online rtl

    Indesign CC has a very good rtl support but when i publish online a document with binding from right to left it works in Print but not in publish online. Publish online always leads to left to rightsliding. Is this a bug or do i miss something? Thank you

    78 votes

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    13 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We will review it shortly

    -InDesign Team

  13. Mouse-click in menus becomes disabled

    InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

    The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

    75 votes

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    94 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. JPG 300dpi export with horizontal lines

    When I export photo albums as JPG with the latest version, some images have horizontal lines. I've had the problem since macOS 10.14. (now catalina) and with older Indesign versions. If I change the size or position of the image, the stripes may disappear. If I use the DPI e.g. set to 301, the lines will also disappear.

    71 votes

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    10 comments  ·  PNG/JPEG/EPS Export  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  amaarora responded

    Thanks for reporting. We will look into the issue shortly.

    -InDesign Team

  15. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    71 votes

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    248 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

  16. 69 votes

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    54 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  17. Indesign 2021 (16.0) IDLK file do not lock

    It is currently possible that two users are able to open the same Indesign file. I am working on a network volume via VPN and it was possible for my colleague to open the same file i was working with. The *.idlk file was generated but it seems that it would not be recognized from the other Indesign my colleague was using.

    I tried to reproduce this issuue with Indesign 2020 and all worked fine as expected.

    This is an enormous issue for collaboration with other colleagues at the same projects.

    67 votes

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    47 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

  18. Forced line breaks within text variables introduces an unavoidable letter space

    When a forced line break is inserted within text that is used for a variable, a random, unavoidable letter space is introduced into the variable text.
    There are obvious workarounds, but a solution to this would be really convenient.
    See attached screenshots for example.

    65 votes

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    11 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it

    -InDesign Team

  19. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes

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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  20. Navigation Points Not Available to Scripting in InDesign 2021 (16.0)

    Problem Description:
    Querying navigation points inside a movie trigger errors from InDesign 16.

    Steps to Reproduce:
    1. Query movie.navigationPoints.length or movie.navigationPoints.count() with Extendscript.

    The following script shows this issue(s) with simple document containing a move and one button with a play at navigation point action applied.

    var btn = app.activeDocument.buttons[0];
    var beh = btn.behaviors[0];
    var mov = beh.movieItem;
    var navPts = mov.navigationPoints;
    try{
    alert(navPts.length); /doesn't exist/
    }catch(err) { alert([err,err.line])}

    try{
    alert(navPts.count()); /*Give incorrect error - Error: Request failed because the underlying functionality is no longer available in the current version of the application */
    }catch(err) { alert([err,err.line])}

    alert(navPts.everyItem().getElements().length);…

    64 votes

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    6 comments  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →
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