7070 results found

1. Id CC 2020 pdf export failure

   I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
   Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
   The same file is exported from CC2019 without any problems.
   Windows 10 with all updates.

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   45 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest update of InDesign version 15.0.3

   Please update your InDesign application to this version to get the fix.

   —
   Adobe InDesign team

2. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

   InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

   Don't make me commit to the duplicate before moving an item.

   Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

   Fix this and stop breaking things!

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   30 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

3. content aware fit and linked images problem

   Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

   Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

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   16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

   If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.

   The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Thanks,
   InDesign Team

4. [ID-4251249] Exiting Presentation Mode changes Application's Window size at higher UI Scaling when connected to external monitor.

   InDesign's Window size set by user prior to entering Presentation mode is not retained upon exiting from Presentation mode when connected to external monitor and with the UI Scaling set to other than Small setting.
   InDesign's window becomes fullscreen.
   It would be great to get back to same size and position.

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   18 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version ID20.2. Please update your InDesign to this latest version to get the fix.

   
   

   --

   Adobe InDesign team

5. CC2018 exporting pixelated PDF

   Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

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   35 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

6. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

   VERSIONS
   Windows 7, CC 2015.4 and CC 2017.0
   Windows 10, CC 2015.4 and CC 2017.0
   macOS 10.12, CC 2015.4
   even CS6 versions are affected...

   ---

   STEPS TO REPRODUCE
   1. Create an InDesign document with several pages
   2. Define the text frame options with two columns
   3. Link all frames and fill with placeholder text
   4. Create a new paragraph style with the option "span columns" (e.g. title)
   5. Define several parts of the layout with the new paragraph style
   6. Edit some text near the paragraph style
   --> the performance while typing is very very bad!!!

   ---

   EXPECTED RESULT
   InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

   ---

   ACTUAL RESULT
   Very bad performance - working is NOT possible anymore

   VERSIONS
   Windows 7, CC 2015.4 and CC 2017.0
   Windows 10, CC 2015.4 and CC 2017.0
   macOS 10.12, CC 2015.4
   even CS6 versions are affected...

   ---

   STEPS TO REPRODUCE
   1. Create an InDesign document with several pages
   2. Define the text frame options with two columns
   3. Link all frames and fill with placeholder text
   4. Create a new paragraph style with the option "span columns" (e.g. title)
   5. Define several parts of the layout with the new paragraph style
   6. Edit some text near the paragraph style
   --> the performance while typing is very very bad!!!

   ---

   EXPECTED RESULT
   InDesign and InCopy… more

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   14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Partial Fix  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have been able to improve the performance with span columns but it is till work in progress.

   Please upgrade your InDesign application to the latest version to try out the incremental fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. [ID-4256547] InDesign 2025 Won't Lock "Constrain Proportions"

   When creating a frame, rectangle, any object, or selecting any other object, InDesign 2025 will not keep Constrain Proportions locked when the lock icon is clicked on the control bar.

   The user now has to click it while they select each object and want to scale an object by scaling either the width or height.

   I didn't notice this at first, but found out from a Reddit post.

   https://www.reddit.com/r/indesign/comments/1g6gjmc/indesign_2025_constrain_proportions_functionality/

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   14 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

   
   

   Please update your InDesign application to this latest version to get the fix.

   
   

   --

   Adobe InDesign team

8. [ID-4257735]One Frame Grid Remains Unchanged When Modifying Multiple Selected Frame Grids

   InDesign CS4 (v6) and Later

   When changing the “Number of Characters per Line” or “Number of Lines” for multiple selected frame grids, one of the frame grids always fails to update. This bug, first observed in CS4 (v6), remains unresolved.

   Steps to Reproduce:
   1. Select multiple frame grids.
   2. Go to the menu and choose “Object > Frame Grid Options...”
   3. Modify the “Number of Characters per Line” or “Number of Lines” settings.

   Result: Changes are not reflected in one of the frame grids. It appears that the frame grid with the smallest object ID does not get updated.

   Expected Result: All selected frame grids should reflect the changes.

   Bug Recording
   https://mega.nz/file/k5BVTIDa#IQAzAETDuxzmmmDDfdDDVcDTb302hy0sCR4IJcnVllc

   ---

   選択した複数のフレームグリッドを設定変更すると常に1つだけ変更されない。

   InDesign CS4（v6）以降

   選択された複数のフレームグリッドの「行文字数」「行数」を変更すると、常に1つだけ変更が反映されません。このバグはCS4（v6）で発生し、現在も直っていません。

   再現手順
   1. 複数のフレームグリッドを選択
   2. メニュー「オブジェクト > フレームグリッド設定...」を選択
   3. フレームグリッド設定で「行文字数」「行数」を変更する

   結果：
   1つだけ変更が反映されない。オブジェクトIDが最も小さいフレームグリッドだけ変更されないようです。

   期待する結果：
   選択されたすべてのフレームグリッドに変更が反映される。

   InDesign CS4 (v6) and Later

   When changing the “Number of Characters per Line” or “Number of Lines” for multiple selected frame grids, one of the frame grids always fails to update. This bug, first observed in CS4 (v6), remains unresolved.

   Steps to Reproduce:
   1. Select multiple frame grids.
   2. Go to the menu and choose “Object > Frame Grid Options...”
   3. Modify the “Number of Characters per Line” or “Number of Lines” settings.

   Result: Changes are not reflected in one of the frame grids. It appears that the frame grid with the smallest object ID does not get… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. It is currently under investigation. 

   —

   Adobe InDesign Team

9. [ID-4245422]Underlines are drawn in the space left by "danraku jisage".

   When I use "danraku jisage " in the "mojigumi akiryou settei" , an underline is underlined in the empty space at the beginning of a line.
   Since there are no characters in the empty space, it is correct that underlines are not underlined in the same way as when indentation is used to lower the line.

   「文字組みアキ量設定」で「段落字下げ」を行ったとき、行頭の空いている部分にも下線が引かれてしまう。
   空いている部分には文字はないので、インデントで下げたときと同じように、下線は引かれないのが正しい。

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   2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   The issue is currently under investigation.

   —

   Adobe InDesign Team

10. problem with optical margin alignment and world-ready paragraph composer

    1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

    2. Steps to reproduce:
       (1) Open InDesign
       (2) Create a new empty document
       (3) Create a text frame that is 100 mm by 100 mm
       (4) Place Text4.txt
       (5) Go Type > Story > check Optical Margin Alignment

    3. Expected result:
       The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the same word.

    4. Actual result:
       The left margin is correctly ragged. The right margin is ragged instead of being even.

    5. Text4.jpg shows the result with the ragged right margin.

    6. Notes:
       (1) This bug occurs with the World-Ready Paragraph Composer. It does not occur with the Adobe Paragraph Composer. Switching the composer produces the expected results.
       (2) This bug is related to soft hyphens (0xAD). If these are removed from the data then the expected results are produced.

    1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

    2. Steps to reproduce:
       (1) Open InDesign
       (2) Create a new empty document
       (3) Create a text frame that is 100 mm by 100 mm
       (4) Place Text4.txt
       (5) Go Type > Story > check Optical Margin Alignment

    3. Expected result:
       The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the… more

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    9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

11. [ID-4222284]Different views when switching between preview and normal mode

    Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.

    Most recent MacOS and InDesign Version.

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    40 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to santalwa@adobe.com :
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    Workaround: Restart InDesign
    —
    Adobe InDesign Team

12. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

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    25 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

13. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

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    25 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

14. [ID-4257736]InDesign hangs when placing CJK tagged text with ruby

    I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

    Steps:

    1. Install the Adobe font family, Source Han Sans TW, on your computer.
    2. Download TaggedText.zip and unzip it
    3. Open InDesign in the CJK version
    4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40; Lines = 15
    5. Go File > Place... > choose TaggedText.txt
    6. After TaggedText.txt is loaded into the "cursor" <shift-click> inside the frame

    It would be nice if InDesign would place the text and allow me to continue working with the data. Unfortunately, InDesign hangs and I have to kill it with the Task Manager.

    UserVoice does not allow uploading zip files so here is the link to TaggedText.zip:
    https://drive.google.com/file/d/1pndkPDCXuja6eh3kv-Yipfzrq0UcsISd/view?usp=sharing
    (Contact me if you have problems downloading it.)

    I have a video showing how to reproduce the bug:
    https://www.loom.com/share/733195ba2f5a4b2abb6faae10835b4ad?sid=036cf1f2-a772-476c-a8ee-ab126ce0f2dd

    I'm pretty sure the problem is related to ruby in the tagged text. It is possible to place the text using the debug version of InDesign available through adobeprerelease.com which leads me to think that the tagged text is acceptable. My request is to fix the regular version of InDesign so that it can place this tagged text just like the debug version can.

    At this point InDesign is hung.

    I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

    Steps:

    1. Install the Adobe font family, Source Han Sans TW, on your computer.
    2. Download TaggedText.zip and unzip it
    3. Open InDesign in the CJK version
    4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40;… more

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. It is currently under investigation. 

    —

    Adobe InDesign Team

15. Return the use of "master pages" instead of "parent pages"

    In the latest version Adobe decided that their job was to educate us to speak proper language, which is why the word "master pages" was replaced with "parent pages".
    We do not find any problem with the phrase "master pages" and believe that it is not Adobe's role to dictate policy according to progressive agendas.
    We demand to return to the previous concept of "master pages".
    The term "parent pages" is confusing and misleading, with all the documentation of the software on the web for 2 decades referring to master pages.

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    CLOSED  ·  7 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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16. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character is lost from the original text instead of entering it.
    This is also a very dangerous behavior.

    Requests for improvement include:
    Improved to prevent hang when executing the above script,
    If possible, replace text (add a character string to the beginning of a paragraph).

    GREP検索文字列の欄に"^"だけを入力、検索ボタンをクリックすると、段落の先頭の挿入点が選択されます。しかしこれを置換には利用できません。置換結果は0個となります。
    単なるポインティングの小技にしか役に立たないと諦めていましたが、これをスクリプトから実行するとアプリケーションがハングアップします。

    こんな具合です。（実行するとレインボーカーソルが永遠に回転します。
    ご注意ください。）

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep();

    また、置換文字列の欄が"~c"（クリップボードの内容）などの場合、それが入る代わりに元のテキストから先頭の1文字が失われます。
    これも非常に危険な挙動であると言えます。

    改善の要望としては、
    上記のようなスクリプトを実行した際にハングアップしないよう改善、
    そして可能であればテキストを置換（段落の先頭に文字列を追加）できるよう改善。

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character… more

    27 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

17. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    27 votes

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    10 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

18. [ID-4254090]Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot already).

    As I find no particular reason why the duplicate shouldn't work across two pages, I believe this is a bug, or at least an oversight.

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot… more

    27 votes

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    45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Partial Fix  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hello All,

    Thank you for reporting the issue to us.

    We have been able to fix few scenarios but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    _

    Adobe InDesign Team

19. [ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close

    Customer Scenario1

    Brand new Indesign 20.2: open any document, change nothing in it and close it. Indesign gives a warning and then crashes.
    MacOS 15.3.1 (24D70), Macstudio M2, I have reset all personal prefs, I am using Typeface app. This didn't happen with 20.1

    Customer Scenario2

    Doing a data merging of a .CSV file.

    Result

    InDesign is going in Protective Shutdown for few scenarios

    Workaround

    • Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
    • Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app

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    26 votes

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    19 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.3.0.060). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

20. [ID-4214608]Page numbering of last pages not visible when View Pages is set to Horizontal in Pages panel.

    When the pages panel is filled up vertically with the pages, and when the panel is set to "View Pages > Horizontally," the panel does not scroll all the way to the bottom, and the page numbers of the bottom pages are cut off.

    This is easily reproducible in any new document with reset InDesign preferences.

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    •  

    •  

    26 votes

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    11 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    We have been able to reproduce the issue and it is currently under investigation. 

    
    

    —

    Adobe InDesign Team