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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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1410 results found

  1. indesign 2020 vignette issue

    Vignettes created in the new indesign 2020, then exported to PDF and opened in illustrator disappear!

    Have tested with different macs and operators. All get the same result

    1 vote

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  2. Issue: InDesign hangs for 30s or so before new document or window appears.

    Issue: InDesign hangs for 30s or so before new document or window appears.

    1. Using InDesign 16.0.1 on PC (Win10)
    2. Steps: Create new document or create new window for existing document.
    3. Expected: Prompt appearance of new blank document or additional window.
    4. Actual: InDesign hangs for 30s or so before new document or window appears.
    1 vote

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  3. Hebrew Text Bugs in InDesign 2025

    1. Incorrect cursor movement with arrow keys in Visual movement mode: When working with Hebrew text in Visual movement mode, the arrow keys do not move the cursor in the expected or desired direction. This issue disrupts editing and text arrangement in Hebrew.
      Tracked via https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/48967859-cursor-movement-wrong

    2. Disappearance of punctuation marks and letters in exported PDFs: In various situations when working with Hebrew text, certain punctuation marks (e.g., periods, commas, etc.) and individual letters disappear in the final exported PDF file.
      Tracked via https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/49051367--id-4245219-disappearing-punctuation-marks-in-hebr

    3. Second letter disappears after an opening letter: Under certain conditions, the second letter after the opening letter in…

    352 votes

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  4. Multiple Share for Review Issues

    I work with a team of 6 designers and we are all experiencing regular and multiple different issues with Share for Review – we are all using the latest version 2021 and are needing to try multiple things each time with varied results to get Share for Review to work – these include:
    1. Restarting Indesign
    2. Logging and in about of Adobe CC
    3. Trashing preferences
    4. Saving a file Copy

    Ths is extremely frustrating, wasting a lot of time and energy and money – I am sincerely hoping you are aware of all of these issues…

    10 votes

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  5. Missing highlight, replace, and strikethrough in browser

    Highlight, replace text, and strikethrough are missing from Chrome browser. It works in Firefox and Safari. I don't want to force my clients to use a certain browser. I'm using: macOS 10.15.7, ID 2022 (17.0.1), Chrome 97.x, Firefox 95.0.2 and Safari 15.2.
    I see this issue has come up for others as well but never really resolved. Please help.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  6. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    20 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for patience while we were investigating into the root cause of the issue.
    During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

    Please find below steps to whitelist the application:
    1. From the Enforce console select System > Agents >Application Monitoring.
    2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
    Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
    3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
    4. Click on save and verify the application in the list of monitoring activities is unchecked.
    5. After making…

  7. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

    iMac (21.5-inch, Late 2015)
    macOS Sierra
    2.8 GHz Intel Core i5
    16gb Ram
    Indesign 14.0.1

    Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

    8 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  8. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

    24 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  9. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    38 votes

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    Documents published from InDesign 19.0 onwards will no longer support integrated analytics from the dashboard. You can integrate Google Analytics to track insights into your documents.

    Analytics for documents published from the previous versions of InDesign will continue to be collected until November 30, 2024, after which no new analytics will be collected.

    Refer to https://helpx.adobe.com/in/indesign/using/publish-online-dashboard.html for more details

    Adobe InDesign team

  10. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    74 votes

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    249 comments  ·  Others  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

  11. CC 2020 + Catalina makes computer really slow

    On a brand new iMac (Catalina), opening CC 2020 apps makes everything lag. When Adobe apps are not open, computer performance is fine. According to the Adobe Support Community, this issue seems pretty widespread and Adobe's suggested fixes do not help.

    34 votes

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    Based on our investigations after communicating with users, we’ve come to the conclusion that this issue is not related to OS 10.15.x

    Closing this thread.


    Adobe InDesign team

  12. Id CC 2022 pdf export and assemblage issue + links not displaying correctly

    Indesign, version 2022 17.2.1. / Mac Monterey version 12.3.1.
    My file's links are not displaying correctly when viewing in high quality. Photos all appear black/gray streaked (see attached files).
    They only display correctly when the display is standard.
    Then, and this is the biggest problem, I can't export pdf or do assembly. When I try to export a pdf, I get the following error message: "This document contains links to files or URLs that are not accessible. Please check your network connectivity or the original source of the content."
    But all my files are linked, there is no error on…

    3 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  13. PDFs Export to Google Drive as 0 Bytes, for Anyone on MacOS Ventura

    Sometime in approximately late January 2023, my workgroup began having difficulty exporting PDFs from InDesign to our Google Drive. The PDF files appear on the Drive but as 0 bytes and can't be opened/viewed from the Chrome side of the Drive. We have isolated the problem as specific to anyone who is on MacOS Ventura. We believe the problem stems from a late January/early February upgrade to either the Google Drive, InDesign or Ventura (or perhaps a perfect storm combo of all three). We have 8 InDesign users in our workgroup and only the three who upgraded to Ventura are…

    5 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  14. Bizarre issue: footnote appearing in middle of text frame

    Never seen this one before! Changing some text to a style that uses split columns caused one of the footnotes in the text frame to jump to ABOVE the styled text. I can't even understand how this is possible given the logic of the software. See screenshot. I would like my footnotes to stay at the foot of the frame, please.

    3 votes

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  15. Indesign 2020 issue importing illustrator files, ignoring visible layers

    when importing .ai files, InDesign 2020 seems to ignore layers that are not visible on the illustrator file, it imports it all, unless you check import options as well, so they need to be done individually, rather than a bulk update if the .ai file is updated

    3 votes

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  16. Co-Authoring

    Time to address the co-authoring issue, especially if you are pushing to the cloud.

    12 votes

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  17. Import PDF Comments - New issues

    We are facing below issue with PDF Comments option. Please check and resolve the same in next release.

    Point1: We received the insert marking with space, but the insert correction not imported in correct place in InDesign. It's moved to after the actual character. I've attached screen shot and samples FYR...

    Point2: We have PDF corrections in figure group. While importing the PDF corrections in InDesign, the imported correction not placed to correction position as per PDF. It's moved to some other place.

    Point3: We marked the deletion correction in PDF for entire sentence include period. But InDesign deleted the…

    9 votes

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  18. Export and Save As dialogs not showing up in MacOS Monterey

    1. 16.4
    2. Installed MacOS Monterey then InDesign Export or Save As dialogs stopped working.
    3. Export or Save As dialogs should be showing up
    4. Export or Save As dialogs not showing up with either keyboard shortcuts or when using the dropdown menu.
    5. The issue was validated by your support staff Lakshay (Adobe) through remote access 26.10.2021
    53 votes

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  19. syntax issue in exported pdf out of latest ID Version

    Was exporting a simple white pdf created with Indesign and High Print Quality Profile. Preflight is saying that there is a syntax-issue (General File Format Error).
    Using the latest Version of Indesign. Thats happening with every pdf at the moment.

    0 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  20. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    112 votes

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    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

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