1337 results found

1. Hello, I too faced the same issue. With addition to that, if you open an earlier saved document with all links, after opening all links are
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2. story editor

   Using Indesign 17.2 on x64 PC. Brand-new machine with fresh install.

   To reproduce the issue open the story editor then close it.

   Expected result: The story editor closes and I can resume working in the main document window immediately.

   Actual result: When I close the story editor, the window disappears but all the tools on the toolbar, except the text tool, remain greyed out and I can't do anything in the main document for around 30 seconds.

   2 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. Source Serif Pro font baseline not consistent

   I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

   I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

   I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

   Copying and pasting the frame, or the text into a new frame, doesn't help.

   It only happens with Source Serif Pro (all weights) - if I change the font, even to other Adobe Fonts it doesn't happen. It also happens in new documents.

   It may be worth mentioning that a colleague works on the same Indesign files on a PC (we share the files via Dropbox) but he doesn't experience the issue.

   We both share another related bug with Source Serif Pro in that quotation marks just display as 'straight' even though 'use typographer's quotes' is turned on in preferences. This can't be fixed through the Glyphs panel either.

   My feeling is it's something to do with this particular font being used a lot over 2 different platforms.

   Thanks

   I'm using Indesign 15.0 on MacBook Pro (Retina, Mid 2012) running Mojave version 10.14.6

   I'm experiencing a bug with the Source Serif Pro font , which I use extensively in a particular project.

   I open an existing document, and the text in Source Serif Pro looks as you'd expect it to. When I start to edit the text however, it all jumps down as if the baseline settings of the text frame has been changed (although checking in the settings confirms they haven't been).

   Copying and pasting the frame, or the text into a new frame, doesn't help.

   It only… more

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   Under Review  ·  amaarora responded

   Hi
   We are looking into the issue.
   Seems there is some discrepancy in font information of the font present in Typekit and that on Google fonts.

   Thanks

4. footnote

   body text is overlapping with my footnote. I have to readjust the text box very slightly to reset or something to make sure it doesnt overlap and go to the next page. I am dealing with hundreds of foots and having to check each pages for this issue is taking considerable amount of my time. Kindly fix thank you.

   I am using indesign 2022 17.3
   I am using Macos catalina ver 10.15.7

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   2 votes

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   0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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5. last letter in text frame disappears from PDF Hebrew

   We're having issues with the last letter or the punctuation at the end of a sentence disappearing when the file is exported as a PDF. Primarily happens with right-to-left language, we're using Hebrew.
   Been happening since the update to 19.0 onward.

   6 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. Adobe Indesign server doesn't indicate license issues

   An Indesign Server setup was no longer running properly. The soap client could no longer connect to the instances.

   However, the Windows Indesign server service was running. There were no errors in the Windows event viewer. Rebooting the service and server had no effect.

   Upon manual startup, errors were displayed stating that the license could not be verified. After opening Internet access, everything worked fine again.

   THIS SHOULD BE FIXED:
   - The Windows event viewer should show license errors
   - The Indesign server service should not be running if there are license issues. It should shutdown again. Why is the service still running if it doesn't work?

   An Indesign Server setup was no longer running properly. The soap client could no longer connect to the instances.

   However, the Windows Indesign server service was running. There were no errors in the Windows event viewer. Rebooting the service and server had no effect.

   Upon manual startup, errors were displayed stating that the license could not be verified. After opening Internet access, everything worked fine again.

   THIS SHOULD BE FIXED:
   - The Windows event viewer should show license errors
   - The Indesign server service should not be running if there are license issues. It should shutdown again. Why is… more

   2 votes

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   0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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7. InDesign Server removes locks from locked layers during opening the document

   Hi,

   We ran into to the following issue on InDesign Server: after opening, saving and closing a document that contains layers that are locked, these layers become unlocked.

   The issue is reproducible on InDesign Server 16.4.0, 16.4.1, 17.0.0.

   The issue is not reproducible with version 15.x and 16.0.0, so it must have been introduced in InDesign Server 16.2.1 or 16.4.0.

   Scenario (on IDS 16.4.1):

   1. InDesign: create a document ‘~/Desktop/local2021.indd’

   2. Create 3 layers

   3. Lock all layers

   4. Save and close the document

   5. Run the script below on InDesign Server 2021 (16.4.1),

   ---

   targetengine "session"

   function main()
   {
   try {
   var docFile = new File("~/Desktop/local2021.indd");
   var doc = app.open( docFile );
   doc = doc.save( docFile);
   doc.close(SaveOptions.YES)
   } catch (error) {
   alert( "message: name =[" + error.name + "]; message = [" + error.message + "];" );
   }
   }

   main();

   ---

   (6). Open the document again in InDesign

   → the layer locks are gone!

   The same scenario is reproducible on InDesign Server 17.0.0.

   We found that the removal of the locks from the layers happen during the opening of the document.
   Evidently, the locks on the layers should remain untouched when opening a document in InDesign Server.

   We reported this issue directly to Adobe. It's known as #ID-4228851.

   regards,

   Carlo

   Hi,

   We ran into to the following issue on InDesign Server: after opening, saving and closing a document that contains layers that are locked, these layers become unlocked.

   The issue is reproducible on InDesign Server 16.4.0, 16.4.1, 17.0.0.

   The issue is not reproducible with version 15.x and 16.0.0, so it must have been introduced in InDesign Server 16.2.1 or 16.4.0.

   Scenario (on IDS 16.4.1):

   1. InDesign: create a document ‘~/Desktop/local2021.indd’

   2. Create 3 layers

   3. Lock all layers

   4. Save and close the document

   5. Run the script below on InDesign Server 2021 (16.4.1),

   ---

   targetengine "session"

   function main()
   {
   try {
   var docFile = new… more

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8. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so… more

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   3 votes

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9. Lines appearing around transparent objects InDesign 14.0.2 – when printed from pdf

   Hi

   URGENT: Our studio is currently experiencing an issue when printing PDF's exported from InDesign 14.0.2, which contain transparent images (Tiff and Psd). Flattening objects is an alternative fix, we know, but due to the nature of our business, we need to be able to import transparent images into InDesign, and have them printed, without any issues. Printing with lines occurs both on our studio printer as well as at our litho printer.

   Please could you let us know if there is a workaround for this issue – an alternative setting we can use when exporting our pdf's.

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10. "Generating PDF" dialog opens randomly, crashes InDesign

    Indesign version: 13.1 x 64

    After updating to this version, I have been having an issue where the "Generating PDF" dialog box will open unprompted at seemingly random times. The "Generating PDF" and "Downloading Image" bars are present, and begin to fill up. The "Downloading Image" bar appears to finish, but the "Generating PDF" never fills up all the way. InDesign becomes entirely unresponsive during this process, and I have to Force Quit the application to proceed.

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Objects won't snap in digital document (video provided)

    Whether I'm moving or resizing my document, the object boundaries refuse to snap. Video is provided showing the issue. In this video, I'm zoomed in as far as I can go:

    https://youtu.be/wPycRStK364

    1 vote

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    Regards
    InDesign Team

12. Glitching and Lagging

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options to Fast, to no effect.
    I have reinstalled InDesign, to no effect.
    I have uninstalled all of Creative Cloud (including apps) ran the clean up application and then reinstalled, to no effect.
    I completely wiped and reinstalled a fresh copy of Mac OS, Installed Creative Cloud and InDesign only and still had the issue.

    Ive had this issue for at least a month but the bug reporting process is so dogshit I figured someone else would report it. I guess not.

    Mac OS Sonoma 14.2.1 (as well as previous release)
    InDesign 19.01 (as well as previous releases)
    Apple M1 Max

    InDesign (and Illustrator) have become infuriating to use. All graphics and text are constantly glitching when scrolling or zooming. When selecting an element for some reason there is a lag where it things that I am clicking and dragging the element cause it to move. Sometimes it moves a pixel or get thrown across the page.

    I have tried the following
    In Preferences,
    Disabled Animated Zoom to no effect.
    Disabled GPU Performance to no effect.
    Changed Both Display Performance options to… more

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    2 votes

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13. The crop marks in Indesign are inaccurate by 0.04” on the horizontal plain.

    The crop marks in Indesign are inaccurate by 0.04” on the horizontal plain. This is a big issue!!!

    I just wanted to get this info to the developers, in hopes of a quick fix.

    1 vote

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14. Capitalisation of letters b and i triggering the command prompt to bold and italicise copy

    Issue being experienced on Adobe InDesign 2023 version 17.4 (and previous version), using MacOS Monterey v12.6.

    When using shift + b or shift + i commands in indesign to create capital B or capital I, the command is instead acting as I would expect if I were to key in CMD + B or CMD + I in Microsoft or code - it is changing the font to 'Semibold' (shift + B) and 'Book italic' (shift + I) and not capitalising the letter.

    The issue can be replicated reliably across all fonts loaded.

    Please can this be investigated?

    1 vote

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15. Object distribution disapeared from Advanced Settings

    Even object distribution has been removed from the Advanced layout and can only be seen in Essentials or Essentials Classic. I updated InDesign 2019 on 02/02/2019 and this issue suddenly appeared.

    1 vote

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16. Exporting Emojis to PDF

    Since the latest update, I'm unable to export emojis to PDF. When I export my document to PDF, all emojis have a black square behind it. Is there a way to work around this issue?

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    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. Updated to 2020, now fonts are not working

    Okay, so apparently I have run into an issue, that many have experienced before me. After an update of InDesign, fonts are not working, although installed. And browsing through the forum, no solutions seems available even though this is months old problems. Yes, there are some work-arounds, which I tried out with on luck.

    Attached are screens:

    001: My current InDesign version.
    002: My current InDesign version according to Create Cloud Desktop.
    003: My computer specs.
    004: My Windows specs.
    005: Example of the lastest pdf version of one of the InDesign files, where fonts are not working. Here the font ("Roboto") is shown correctly.
    006: But when I open the file in InDesign, it does not recognise the fonts.
    007: And yes, the fonts are installed in the Windows/Fonts folder, as this screen shot show.

    Any help out there?

    // Kevin

    Okay, so apparently I have run into an issue, that many have experienced before me. After an update of InDesign, fonts are not working, although installed. And browsing through the forum, no solutions seems available even though this is months old problems. Yes, there are some work-arounds, which I tried out with on luck.

    Attached are screens:

    001: My current InDesign version.
    002: My current InDesign version according to Create Cloud Desktop.
    003: My computer specs.
    004: My Windows specs.
    005: Example of the lastest pdf version of one of the InDesign files, where fonts are not working. Here… more

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    3 votes

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18. InDesign very slow after update to 16.0 (x64), especially data merge

    Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

    This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of the job. Any action takes forever to perform. It is especially egregious with variable images, but even tiny static PDF backgrounds placed on master pages will cause the same issue. This has always been bad, but never this bad prior to 16.0.

    No third party plugins are installed, some files are accessed via the local network, but the connectivity is fast and should under no circumstances be a bottleneck - we work with multiple image processing tools and only Creative Cloud causes grief.

    CPU is a AMD Ryzen 5 3600 6-Core, 3.6 Ghz, 16 GB of RAM. And none of the system resources are being used to the fullest during rendering (snippet attached) - there is literally no valid justification for the operating system being rendered unusable.

    Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

    This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of… more

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19. Indesign 16.1 Insert new cross reference takes 20 minutes for the panel to load

    Indesign version: 16.1
    Steps to reproduce: Insert new cross reference
    Expected result: New Cross-Reference panel should load within an acceptable delay
    Actual Result: New Cross-Reference pane takes extremely long time to load.

    To add a new cross reference takes about 20 minutes for the panel to load, while editing an existing cross reference is normal. The issue is common to many documents.

    I tried to go back to versions 16.0 and 16.01, but had the same issue.

    I have used this feature in the past and every thing was normal.

    1 vote

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20. PDF-Roll-Over STILL BROKEN in 2021 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    You already know the issue for years but you do not solve it.

    If you make a interactive pdf with indesign and have some buttons with a state change on roll-over the alternate roll-over-layout does get stuck sometimes and the layout does not revert to normal automatically.

    This is very embarrassing when pitching a client and he just thinks you are too stupid to do it. But it's Adobe's fault. FIX IT ALREADY IT HAS BEEN YEARS!!!!!!!!

    2 votes

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