1411 results found

1. Randomly occuring corruption in PDF export.

   Two variations of this issue. Both occur when processed by a Fiery RIP. Screen Preview and PitStop show nothing wrong.

   1) PDF starts to RIP, but partway through it fails.

   2) PDF RIPs, but (some) sections of text containing ligatures are substituted for completely wrong glyphs.

   In both cases, re-RIPing the same PDF gets the same error, but exporting a new PDF solves it. (It occasionally takes more than one attempt at re-exporting)

   We also use Xmpie to generate personalized letters, and the glyph error text issue will start at some increment of 100 records and last exactly 100 records before resolving itself and printing correctly.

   This behavior is new, staring when we updated to InDesign 19.#

   Since discovering the glyph substitution issue was only happening to blocks of text that had ligatures, I've started disabling them in our files. I've only been doing so for about a week, but so far I haven't seen that issue happen again, though the exported PDFs still occasionally fail to RIP entirely.

   Two variations of this issue. Both occur when processed by a Fiery RIP. Screen Preview and PitStop show nothing wrong.

   1) PDF starts to RIP, but partway through it fails.

   2) PDF RIPs, but (some) sections of text containing ligatures are substituted for completely wrong glyphs.

   In both cases, re-RIPing the same PDF gets the same error, but exporting a new PDF solves it. (It occasionally takes more than one attempt at re-exporting)

   We also use Xmpie to generate personalized letters, and the glyph error text issue will start at some increment of 100 records and last exactly 100… more

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   1 comment  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. 2-9% CPU usage when application is in background/minimized - happens on multiple computers

   2-9% CPU usage when application is in background/minimized. This happens on multiple computers. Older machines have seen up to 30% in IDLE. My newer PC runs 2-3% even with only one document open.

   This is unsustainable both for PC resource use, energy efficiency, and usability.

   There is no GOOD reason for this.

   It has been an issue for multiple years now. Please fix!

   2 votes

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3. Cannot Pan/Scroll with WACOM pen in Open/Save/Place file dialogue windows.

   Cannot Pan/Scroll with Wacom pen in Open/Save/Place type file dialogue windows in mmany if not all of Adobe apps (where every other non-Adobe app I know of does, Apple and other 3rd parties), obviously this pertains to when you've mapped a Wacom pen button to pan/scroll to use in that manner (Wacom settings screen attached).

   What should happen is being able to interact similar to touch omnidirectional swiping which includes vertical mouse-like scrolling when pressing the button and making contact with the pen, as would be expected and Wacom designed it to do.

   What instead happens: Adobe apps interpret this as a Quick Look request on click of whatever file is targeted by cursor at the time. This defers from every system norm elsewhere on macOS, 1st and 3rd party. Never witnessed this in a non-Adobe app. Adobe apps are essentially ignoring the pan/scroll input from Wacom pens, but strangely only in those types of windows, which are standard and common macOS type views otherwise and not unique to Adobe, so the behavior expected is pretty well established.

   Note: This is not unique to InDesign. This is an Adobe Suite - wide issue. Photoshop, Illustrator reflect same unexpected behavior, and I would assume others if it's a shared thing across the CC suite of apps. That said, in all other app interactivity other than in these window types, the pan/scroll input is respected and behavior is consistent with expectation.

   ...This issue has plagued Adobe products for a long time and is not newly occurring.

   Cannot Pan/Scroll with Wacom pen in Open/Save/Place type file dialogue windows in mmany if not all of Adobe apps (where every other non-Adobe app I know of does, Apple and other 3rd parties), obviously this pertains to when you've mapped a Wacom pen button to pan/scroll to use in that manner (Wacom settings screen attached).

   What should happen is being able to interact similar to touch omnidirectional swiping which includes vertical mouse-like scrolling when pressing the button and making contact with the pen, as would be expected and Wacom designed it to do.

   What instead happens: Adobe apps interpret this… more

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4. "Windows version 1709 not supported" yet, "You must update your system to install InDesign v15.0"

   Hi Adobe Team - Searching your site it sounds like Windows 10 should not be a barrier to working in the latest version of InDesign, but I am unable to install InDesign v15.0 on my work computer.

   My Creative Cloud Desktop window displays the below message in quotes:

   "Update required
   You must update your system to install lnDesign. Please check the following:
   Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

   I just spoke to my local IT group and we're not due to receive a Windows update for a few months, however most of our team has Windows 7 and is successfully using ID v15.0 and liking it. I have the latest versions of chrome and firefox installed too

   Please help - thanks!
   --Alex

   Hi Adobe Team - Searching your site it sounds like Windows 10 should not be a barrier to working in the latest version of InDesign, but I am unable to install InDesign v15.0 on my work computer.

   My Creative Cloud Desktop window displays the below message in quotes:

   "Update required
   You must update your system to install lnDesign. Please check the following:
   Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

   I just spoke… more

   3 votes

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5. shift command does not work for scaling

   I think others have had this problem but I can't find a current stream. I can not scale proportionately an image or text by holding the Shift and Command keys and dragging. I am running CC 15.1.2 I tried to revert back to the previous version with no luck. I tried this with a couple of versions. Is there an issue with IOS 10.15.6? I think that just updated as well.

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6. InDesign 2021 goes into non-responding state when trying to close the application

   Version of Adobe InDesign: 16.0
   Steps to reproduce the issues: Unable to quit normally since 16.0 install
   Expected result: Quit normally
   Actual result: App hangs

   6 votes

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

7. Stalling

   Within the last couple weeks, Indesign has been acting very glitchy for me. I've never had these problems before, but when I open a document the application seems to stall for a bit. This is happening in all my documents (so it isn't one file that is the issue). Indesign doesn't ever crash, but seems to get hung up within the first couple minutes of use.

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8. Alternate filling function of table rows doesn't work on styled cells

   Please see the attached video to fully understand what is the issue about: the alternate filling function doesn't work on previously styled cells.

   PS: Your server didn't allow me to upload the .indd file where the bug appeared and displayed the following error message: «Invalid file type: .indd files not allowed.» I can't believe my eyes. This is incredible! It's impossible to upload an .indd file on the bugs forum of InDesign! How ironic.

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   2 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Images Blurry when PDFing from Book

   I'm working with catalog documents in an .indb file and when PDFing from the book, without any other files open, all of the images come out looking like they are unlinked.

   Images are all high resolution and linked in their individual files
   I am using press quality/X1A presets with no compression set
   Preflight shows no errors

   The only way to get clear images is to have every single INDD from the book open and THEN make the PDF, which, to me, defeats the purpose of the book functionality.

   I don't remember this being an issue in earlier versions but i hadn't used the book function since college so it's very possible it's always been this way and I've forgotten in the ten years that have transpired.

   I'm working with catalog documents in an .indb file and when PDFing from the book, without any other files open, all of the images come out looking like they are unlinked.

   Images are all high resolution and linked in their individual files
   I am using press quality/X1A presets with no compression set
   Preflight shows no errors

   The only way to get clear images is to have every single INDD from the book open and THEN make the PDF, which, to me, defeats the purpose of the book functionality.

   I don't remember this being an issue in earlier versions but i… more

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10. Severe performance issues

    Using Version 14.0.3 on a MacBook Pro. Every time I try to switch from one object to another the program gives me a spinning wheel of death for about a minute (sometimes more...sometimes I have to force quit/restart). I've even tried uninstalling and reinstalling the app completely. This happens regardless of the document that I have open, even just a text document with no images, etc. There is no crash, the program just freezes entirely.

    2 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. Hot Keying the Text Tool has been broken for 2020 versions

    The hot key for the Text tool is broken. I've tried the steps of resetting preferences the issue still persists - ever since the 2020 updates, hot keying to the text tool is broken. The tool is selected for a mini second before going back to the selection tool or other previous tool - there are plenty of mentions on this site with very little feedback on if the issue is going to be fixed - please give the community an update.

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12. InDesign Export PDF - Misisng font style (i.e., italic, bold, tiny text changed)

    Dear InDesign Folks,

    We've found some font style attribute changed in PDF file, another one issue is Ligature text missed out at PDF file.

    Application: InDesign CC 2015.0 Version 11.0.
    Windows: 7 & 10 Pro

    Steps & Process:
    1. We are generating 2 set of PDF with different Job-options.

    1. PAP Layer enabled PDF (i.e., particular layer enabled and creating the PDF, it's contains Images and Text like water mark).

    2. PRINT Layer disabled PDF (i.e., disabled the layer which we enabled in step 2).

    3. Using JavaScript generating 2 sets of PDF at a time.

    4. PRINT, disabled layer and generating PDF with particular InDesign Export Job-options.

    5. PAP, enabled layer and generating PDF with particular InDesign Export Job-options.

    PAP PDF file showing the font style in automatically changed in (Bold or Italic and Size looks tiny).

    PRINT PDF file we didn't face any issues.

    Can anyone suggest how to sort out this issue in forthcoming days.

    Ligature text missing we faced first time this issue, I searched the bug forum, it's already shared the issue.

    Here, I attached the snapshot for your perusal, and also the Job Options.

    Thanks for your Kind Support!!!

    Regards,
    Sundar

    Dear InDesign Folks,

    We've found some font style attribute changed in PDF file, another one issue is Ligature text missed out at PDF file.

    Application: InDesign CC 2015.0 Version 11.0.
    Windows: 7 & 10 Pro

    Steps & Process:
    1. We are generating 2 set of PDF with different Job-options.

    1. PAP Layer enabled PDF (i.e., particular layer enabled and creating the PDF, it's contains Images and Text like water mark).

    2. PRINT Layer disabled PDF (i.e., disabled the layer which we enabled in step 2).

    3. Using JavaScript generating 2 sets of PDF at a time.

    4. PRINT, disabled layer and generating PDF with… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Adobe InDesign list panels unusable + Mouse click outside InDesign window not working.

    After I type any value by keyboard entering on a dialogue box (like font size, transparency, color tone, font spacing etc), all InDesign list panels become unusable: list elements (swatches, fonts etc) slip away from mouse selection like they were anchored to cursor.

    In the video:
    1. two panels working correctly (not important which panels, the issue appears on ANY panel);
    2. typing of a random value on a random box (not important which box, the issue appears after ANY keyboard entering on ANY box);
    3. the same panels not working anymore (in the video I am only moving the cursor over them, without pressing any mouse button).

    Mouse click outside InDesign window to desktop or other apps also doesn't work.
    Functionality can be restored only by pressing Ctrl+Alt+Canc and then Esc.

    InDesign version: 18.2.1 (+ ANY earlier CC version. I posted an identical report for version 16 too).

    OS: Windows 10 x64
    PC model: Dell XPS-15
    GPU: NVIDIA GeForce GTX 1650

    After I type any value by keyboard entering on a dialogue box (like font size, transparency, color tone, font spacing etc), all InDesign list panels become unusable: list elements (swatches, fonts etc) slip away from mouse selection like they were anchored to cursor.

    In the video:
    1. two panels working correctly (not important which panels, the issue appears on ANY panel);
    2. typing of a random value on a random box (not important which box, the issue appears after ANY keyboard entering on ANY box);
    3. the same panels not working anymore (in the video I am only moving the… more

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    2 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Japanese paragraph composer adds space after

    Issue: After changing paragraph composer to Japanese Paragraph Composer, text shows space after larger than setting. Space-after persists when set to 0 (zero).

    ID 2023, Mac OS 12.2.1

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    1 comment  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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15. InDesign Export PDF - Misisng font style (i.e., italic, bold, tiny text changed)

    Dear InDesign Folks,

    We've found some font style attribute changed in PDF file, another one issue is Ligature text missed out at PDF file.

    Application: InDesign CC 2015.0 Version 11.0.
    Windows: 7 & 10 Pro

    Steps & Process:
    1. We are generating 2 set of PDF with different Job-options.

    1. PAP Layer enabled PDF (i.e., particular layer enabled and creating the PDF, it's contains Images and Text like water mark).

    2. PRINT Layer disabled PDF (i.e., disabled the layer which we enabled in step 2).

    3. Using JavaScript generating 2 sets of PDF at a time.

    4. PRINT, disabled layer and generating PDF with particular InDesign Export Job-options.

    5. PAP, enabled layer and generating PDF with particular InDesign Export Job-options.

    PAP PDF file showing the font style in automatically changed in (Bold or Italic and Size looks tiny).

    PRINT PDF file we didn't face any issues.

    Can anyone suggest how to sort out this issue in forthcoming days.

    Ligature text missing we faced first time this issue, I searched the bug forum, it's already shared the issue.

    Here, I attached the snapshot for your perusal.

    Thanks for your Kind Support!!!

    Regards,
    Sundar

    Dear InDesign Folks,

    We've found some font style attribute changed in PDF file, another one issue is Ligature text missed out at PDF file.

    Application: InDesign CC 2015.0 Version 11.0.
    Windows: 7 & 10 Pro

    Steps & Process:
    1. We are generating 2 set of PDF with different Job-options.

    1. PAP Layer enabled PDF (i.e., particular layer enabled and creating the PDF, it's contains Images and Text like water mark).

    2. PRINT Layer disabled PDF (i.e., disabled the layer which we enabled in step 2).

    3. Using JavaScript generating 2 sets of PDF at a time.

    4. PRINT, disabled layer and generating PDF with… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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16. copy

    Allow normal use of copy and paste with system-wide shortcuts from PDF comments. Most of the time I try to copy text from a PDF comment to paste into a document, the selection disappears and no "copy" option appears. I need to be able to copy and paste text from comments as easily as any other text. This issue is seen in 17.2.1 on an M1 iMac running Monterey 12.3.1.

    2 votes

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    0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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17. Article "Use for Tagging Order" not working

    ID 2024 19.0 The "Use for Tagging Order in Tagged PDF" no longer works. There are no tags present when I check the PDF. This is a huge accessibility issue!

    1 vote

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    0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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18. InDesign to Acrobat Accessibility Bug

    When performing Acrobat remediation on InDesign publications containing correct export tagging, the Acrobat Reading Order tool shows "P" tags at the end of each line of text (as well as additional "P" tags in the middle of lines). The Acrobat Tags panel shows no paragraph tags -- just broken up lines of text.

    Fortunately, these broken up lines are not reproduced as such by the screen reader. So why does Acrobat identify each line of text with a "P" in the first place?

    This issue needs to be fixed as it creates a dilemma and lot of unnecessary remediation work for those who are unaware that screen readers are able to bypass broken up lines and read the full paragraph.

    I'm currently using InDesign 2021 but this has been happening with earlier versions as well.

    I initially submitted this as an Acrobat bug and was advised in response that it is an InDesign issue.

    When performing Acrobat remediation on InDesign publications containing correct export tagging, the Acrobat Reading Order tool shows "P" tags at the end of each line of text (as well as additional "P" tags in the middle of lines). The Acrobat Tags panel shows no paragraph tags -- just broken up lines of text.

    Fortunately, these broken up lines are not reproduced as such by the screen reader. So why does Acrobat identify each line of text with a "P" in the first place?

    This issue needs to be fixed as it creates a dilemma and lot of unnecessary remediation work… more

    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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19. Font disappears when size of text is changed

    When working in a text box and changing the size of the font, the text disappears altogether. If I change the font to a different one, the text reappears, then change font back to the one I used originally and text disappears again. (For example: changed font from default myriad pro to Ultra--text still showing; changed font size--text disappears; change font to Roboto (or anything else)--text reappears.)
    No matter position of text box, size of box, size of font, changing to overprint view, nothing makes the text reappear except changing the font to something else. Font/text is also missing when the file is exported in any format (jpeg, pdf, etc.)
    Has happened multiple times with different fonts (so far Montserrat and Ultra are the most consistent with this issue) over the last few years (read: many versions of indesign and this is still an issue).
    Currently using the most updated version of indesign (17.2.1).

    When working in a text box and changing the size of the font, the text disappears altogether. If I change the font to a different one, the text reappears, then change font back to the one I used originally and text disappears again. (For example: changed font from default myriad pro to Ultra--text still showing; changed font size--text disappears; change font to Roboto (or anything else)--text reappears.)
    No matter position of text box, size of box, size of font, changing to overprint view, nothing makes the text reappear except changing the font to something else. Font/text is also missing when… more

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. You tell us that the issue "tools and commands stop responding to user inputs after interacting with messages" was fixed – no, it was not! I
    1 vote

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