695 results found

1. Image not populating in Data Merge

   I have a file in which I merge in a PDF of a page, along with some variable text. I was seeing an ongoing issue where, when turning on Preview, the PDF image wouldn't appear, but there would also be no error.

   After trying a few things, I realized that placing the pdf I wanted (on the pasteboard) while choosing an appropriate "crop to" setting, then turning Preview off and then on solved the problem.

   I often place images with bleed, and the pdf file in question didn't have a bleed box, so I believe it was failing to import because of improper crop settings.

   If that is indeed the problem, I think some warning message would be in order -- merge shouldn't fail because of a setting I used previously while editing a different document.

   Using InDesign 16.1 x64 on a fully patched Win10 machine.

   I have a file in which I merge in a PDF of a page, along with some variable text. I was seeing an ongoing issue where, when turning on Preview, the PDF image wouldn't appear, but there would also be no error.

   After trying a few things, I realized that placing the pdf I wanted (on the pasteboard) while choosing an appropriate "crop to" setting, then turning Preview off and then on solved the problem.

   I often place images with bleed, and the pdf file in question didn't have a bleed box, so I believe it was failing to import… more

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2. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing URL info in the hyperlinks panel. It seems embedded but not recognized. Sometimes you can right click on a link in the ID layout and it will also "go to destination," but the info is not present in the hyperlinks panel. Because the functionality was there for us, we ignored the hyperlinks panel for 2 major docs. With the latest document, the same thing happened, only this time we lost functionality too, which brought me here looking for answers. Hope this gets fixed, as I had to manually input 100+ links to finalize our document today! A couple variables: Our InCopy users are on PCs, where I am on a Mac. We also use 'Box' for file sync, primary stations are designer in the US and editors in Dublin.

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing… more

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Adobe Fonts: Licensed with Creative Cloud but marked as "not allowed, protected" in Preflight, InDesign

   Please help me: I'm using two fonts for a book soon to be published. I have activated the fonts in Creative Cloud. I work in InDesign. Now a Preflight check tells me that my fonts are "Not Allowed: Protected" (that's the only way to translate that message from Swedish). How do I solve this??? (The fonts I'm using are Minion Pro and Myriad Pro). I thought my InDesign recognised licenses from Creative Cloud. Have I misunderstood this completely? Desperate, please give me clue.. Best Regards, Louise

   InDesign version: 16.0.1
   Screenshots (2) provided.

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4. overlapping text on paragraph break in INDD

   When formatting text using a parent page element that's been activated (by using Shift + CMD + Click) on a page, and forcing a paragraph break so that the text goes from two lines to three, the first of the now three lines "hides" behind the second line. The current fix to this issue is to make an edit to the first line so it "pays attention" to the change and goes where it's supposed to.

   Font used: Los Feliz OT, Bold, 27
   Justification: Bottom

   Screenshots included of before the edit, during the edit, and fixed, with hidden characters turned on.

   When formatting text using a parent page element that's been activated (by using Shift + CMD + Click) on a page, and forcing a paragraph break so that the text goes from two lines to three, the first of the now three lines "hides" behind the second line. The current fix to this issue is to make an edit to the first line so it "pays attention" to the change and goes where it's supposed to.

   Font used: Los Feliz OT, Bold, 27
   Justification: Bottom

   Screenshots included of before the edit, during the edit, and fixed, with hidden characters turned… more

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5. InDesign does not handle a nukta with Tamil script

   The Tamil Unicode block does not contain a nukta, for languages written in Tamil script that need a nukta there are two characters in the Grantha block that can (possibly) be used.

   U+1133B COMBINING BINDU BELOW
   U+1133C GRANTHA SIGN NUKTA

   Dotted circles are shown, and left vowels are not always re-ordered.
   This is with InDesign 16.1 on Windows 10 Dev channel of Insider Preview

   Edition Windows 10 Pro Insider Preview
   Version Dev
   Installed on ‎2021-‎03-‎30
   OS build 21343.1000
   Experience Windows 10 Feature Experience Pack 321.7401.0.3

   The files withharfbuzz.png (HarfBuzz enabled https://community.adobe.com/t5/indesign/script-for-enabling-harfbuzz-workflow-in-indesign/m-p/11319835) and worldready.png (Lipika) show how InDesign displays the text. The file chrome.png shows the result (which is desired) from the Chrome browser, also on Windows 10.

   The codepoints, font, and additional data files used are on another bug report
   https://github.com/MicrosoftDocs/typography-issues/issues/738
   Note that the display of text in this bug report is similar but not exactly the same as with InDesign.

   The Tamil Unicode block does not contain a nukta, for languages written in Tamil script that need a nukta there are two characters in the Grantha block that can (possibly) be used.

   U+1133B COMBINING BINDU BELOW
   U+1133C GRANTHA SIGN NUKTA

   Dotted circles are shown, and left vowels are not always re-ordered.
   This is with InDesign 16.1 on Windows 10 Dev channel of Insider Preview

   Edition Windows 10 Pro Insider Preview
   Version Dev
   Installed on ‎2021-‎03-‎30
   OS build 21343.1000
   Experience Windows 10 Feature Experience Pack 321.7401.0.3

   The files withharfbuzz.png (HarfBuzz enabled https://community.adobe.com/t5/indesign/script-for-enabling-harfbuzz-workflow-in-indesign/m-p/11319835) and worldready.png (Lipika) show how InDesign… more

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6. Cannot see text

   When using the Text tool, text is only visible when typing and disappears afterwards. I only know text is present through highlighting the text, however still the text is not visible (and I can only highlight text when it is off of the page). I checked layers and updated the application. All fonts are updated. I tried to change the font size, colour and checked through the effects.

   Error states: Overset text (1), although I already tried to adjust the size of the box and text as well as create a new text box.

   Edit: I can't see imported material either (images are invisible however detected). I have tried changing Display/GPU performance and updating the software; this did not work.

   When using the Text tool, text is only visible when typing and disappears afterwards. I only know text is present through highlighting the text, however still the text is not visible (and I can only highlight text when it is off of the page). I checked layers and updated the application. All fonts are updated. I tried to change the font size, colour and checked through the effects.

   Error states: Overset text (1), although I already tried to adjust the size of the box and text as well as create a new text box.

   Edit: I can't see imported… more

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7. Typographer's Quotes bug?

   I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

   After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do a search for the relevant double or single quote marks and replace them with the same (as this used to fix the issue on the Mac) it replaces them with the straight version, again, irrespective of the Typographer's Quotes setting. However, if I use any other typeface, the issue doesn't occur - all quotes are inserted with the correct Typographer's version.

   I've also conducted some other investigation and, basically, narrowed it down to being an issue (bug?) with InDesign CC 2018 (version 13.1 x64) on Windows 10 Pro (version 1803, OS build 17134.165; Dell XPS 8930 / i7-8700 / 16GB RAM / GTX-1060 6GB). I've arrived at this conclusion due to the following reasons:

   Typographer's Quotes work fine in Illustrator CC 2018 / Photoshop CC 2018 / Microsoft Word on the same PC - hence not an issue with the OTF files, or anything relating to the font files themselves.

   The issue doesn't occur when opening the same file in the Mac version of InDesign CC 2018 - hence not an issue specifically relating to the document file, InDesign preferences, or and Paragraph / Character Styles, or OTF files (as all are the same as on the PC).

   The issue is reproducible in different InDesign documents on the same PC.

   The issue is reproducible on a different PC.

   I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

   After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do… more

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8. Popup menus appearing off screen, and move shortcut not working to move them back to where they are accessible.

   make popup menus either appear on one of my 3 screens, preferably the screen that indesign program is open on. And if that is too hard, let the alt-space-m shortcut to move menus work. One at the moment is the find replace fonts. it's off screen and no way to bring it back that i can find.

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9. TOC Paragraph Styles not Applying Properly

   I'm using InDesign version 19.4. I am trying to generate a TOC for my document. I have ensured that all my paragraph and character styles are appropriately titled and applied throughout my document.

   When I produce my TOC, the entire thing is capitalized, despite the paragraph style having "normal" case set. When I highlight the auto-generated TOC, it is indicating that the correct paragraph style is applied, however, it is not reflecting it.

   If I click around to my different paragraph styles, it alters the font size, color, etc. but everything remains capitalized, despite none of the styles having that setting.

   I'm using InDesign version 19.4. I am trying to generate a TOC for my document. I have ensured that all my paragraph and character styles are appropriately titled and applied throughout my document.

   When I produce my TOC, the entire thing is capitalized, despite the paragraph style having "normal" case set. When I highlight the auto-generated TOC, it is indicating that the correct paragraph style is applied, however, it is not reflecting it.

   If I click around to my different paragraph styles, it alters the font size, color, etc. but everything remains capitalized, despite none of the styles having that… more

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10. Some Cyrillic RTF files exported from Indesign are broken if a non-breakable space was used

    Indesign 20.3.1 x64 release.

    Attached is the Indesign file. Both frames are identical, except for the topmost has one non-breaking space and the bottommost has a regular space instead. The export from the top frame produces the buggy RTF (a screenshot of the glitch location is attached), while the bottom one is ok. If we put any non-breaking space there - it will fail as well.
    The bug was reported as font-dependent as well, i.e. the text set in Arial may have the bug while the text set in Minion Pro may not have it.

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11. V2022 - Museo Sans fonts not working after InDesign update

    I recently upgraded my InDesign on my PC, running Windows 10 Enterprise, from Version 2019 to Version 2022.

    After the update, my Museo Sans from Adobe fonts stopped working in Version 2022. I couldn't convert my InDesign file back to 2019, so I ended up pulling it into a Mac environment and re-saving successfully from V2021 to an IDML file and re-opening it in InDesign V2019 on my PC. The fonts are visible in the newly re-opened V2019 file.

    I've included screen shots of what I see in V2022 (most Museo Sans text missing) and V2019 (all Museo Sans text visible).

    How can I fix this issue in V2022 on my PC?

    I recently upgraded my InDesign on my PC, running Windows 10 Enterprise, from Version 2019 to Version 2022.

    After the update, my Museo Sans from Adobe fonts stopped working in Version 2022. I couldn't convert my InDesign file back to 2019, so I ended up pulling it into a Mac environment and re-saving successfully from V2021 to an IDML file and re-opening it in InDesign V2019 on my PC. The fonts are visible in the newly re-opened V2019 file.

    I've included screen shots of what I see in V2022 (most Museo Sans text missing) and V2019 (all Museo… more

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12. Several years old bug is still alive in InDesign CC

    InDesign CC shows obscure behavior for Arabic subtending marks. Some times it kerns these marks towards right as shown in line 1, 3 & 4. Sometimes it adds extra space on both sides of these glyphs as shown in the line five and sometimes it automatically makes the digits size smaller as shown in line 1 & 2. While MS Word 2013 shows the correct shapes for all these marks as required. The Arabic script is written in right to left direction.
    Image shows the correct shape in MS Word 2013 and wrong behavior in InDesign CC.
    Test font and test document are also attached.

    InDesign CC shows obscure behavior for Arabic subtending marks. Some times it kerns these marks towards right as shown in line 1, 3 & 4. Sometimes it adds extra space on both sides of these glyphs as shown in the line five and sometimes it automatically makes the digits size smaller as shown in line 1 & 2. While MS Word 2013 shows the correct shapes for all these marks as required. The Arabic script is written in right to left direction.
    Image shows the correct shape in MS Word 2013 and wrong behavior in InDesign CC.
    Test font and… more

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13. Scaling of objects in finest steps

    I'm using ID Version 16.2.1 x64. After the upgrade I found that an essential feature is suddenly missing: when I try to fit in pictures in existing frames for example I could formerly scale the picture in very fine steps with the help of the little "arrows" left from the field with the displayed value.
    These "arrows" are no longer there - but only in the field defining, scaling or rotating objects.
    In the other fields defining paragraphs, font size and everything else the "arrows" are still there as shown in the PDF I'll be sending to you.
    Can you help me there?

    Best regards
    Ingegerd Giese
    Rieder Verlag

    I'm using ID Version 16.2.1 x64. After the upgrade I found that an essential feature is suddenly missing: when I try to fit in pictures in existing frames for example I could formerly scale the picture in very fine steps with the help of the little "arrows" left from the field with the displayed value.
    These "arrows" are no longer there - but only in the field defining, scaling or rotating objects.
    In the other fields defining paragraphs, font size and everything else the "arrows" are still there as shown in the PDF I'll be sending to you.
    Can you… more

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14. InDesign crashes when adding Cross-Reference

    Adobe InDesign CC 14.0 (Macintosh)

    I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

    When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

    I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

    I created a blank doc and am able to use cross-references there with no issue, but that doc doesn't have all of the fonts and elements and other work from my main file -- which leads me to believe it's something about my file which is contributing to the issue.

    I tried saving as IDML which did not correct anything.

    Adobe InDesign CC 14.0 (Macintosh)

    I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

    When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

    I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

    I created a blank doc and am able… more

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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. Bug: Find/replace fonts doesn't work on hidden conditional text

    Version: Indesign 17.x
    Problem: when opening a document that reports a missing fonts, replacing all instance with "Replace all" buttons might not work or not replace all when the text is conditional and currently hidden.
    It's understandable that "Find first" cannot work on hidden text, because that would mean to reveal it, but "Replace" all wouldn't jump to any text part in the document, so it should work.

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16. Search box when updating link

    When I want to update a link and press the link button, an "open/find file-window" is opened. I then often want to search or the file using the file name, but when I press the search box in the upper right hand corner this box is suddenly shrunk to a much smaller size which very small font which is thus illegible (this does not happen when I do the same maneuvre in e.g. Windows Explorer). I want the box to remain the same size so I can see the search term I type.
    I tried to attach screenshots in the form of jpg files, but for some reason this feedback form does not allow for it.

    When I want to update a link and press the link button, an "open/find file-window" is opened. I then often want to search or the file using the file name, but when I press the search box in the upper right hand corner this box is suddenly shrunk to a much smaller size which very small font which is thus illegible (this does not happen when I do the same maneuvre in e.g. Windows Explorer). I want the box to remain the same size so I can see the search term I type.
    I tried to attach screenshots in the… more

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17. Folders on desktop with only Document Fonts inside

    I'm not sure which area this applies to, but every time I save or Package a file I get a bunch of empty folders on the desktop with job numbers from previous work and all they contain are a 'Document Fonts' folder inside. This is REALLY frustrating. So far, if I quit and restart, it stops for a while, but starts up again.

    Each time I safe or package a file it creates one extra folder, cumulatively. The latest time I saved, 8 irrelevant folders appeared on my desktop.

    This is confusing and I inadvertently deleted an active work folder thinking it was one of these random ones.

    Please fix this soon!!!!!!!

    I'm not sure which area this applies to, but every time I save or Package a file I get a bunch of empty folders on the desktop with job numbers from previous work and all they contain are a 'Document Fonts' folder inside. This is REALLY frustrating. So far, if I quit and restart, it stops for a while, but starts up again.

    Each time I safe or package a file it creates one extra folder, cumulatively. The latest time I saved, 8 irrelevant folders appeared on my desktop.

    This is confusing and I inadvertently deleted an active work… more

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18. Cannot Activate Fonts

    Cannot Activate Lato Bold, Regular, and Semibold

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19. Style Mapping to [Basic Paragraph] doesn’t work with remembered settings or presets

    When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

    If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as expected the first time (when you actively select [Basic Paragraph] from the dropdown menu). But if you do another import where InDesign reads the Style Mappings from a file – either by using the cached Style Mappings that InDesign has remembered from last time, or by using a saved preset – any style that is mapped to [Basic Paragraph] will not work properly. Instead of mapping the Word style to the existing, built-in [Basic Paragraph], what happens is that a second paragraph style is created with the name [Basic Paragraph], and with properties (font, size, etc.) matching the formatting of the Word style, rather than the built-in [Basic Paragraph] style. This should not even be possible, since you end up with two styles that have the exact same name, but it happens nonetheless (see screenshot).

    In order to avoid this, you have to go into Style Mappings and re-select all instances of [Basic Paragraph] manually. Notably, when you open the Style Mappings window, the mappings all look correct, but when you click on [Basic Paragraph], the dropdown menu doesn’t open like it does normally – the text “[Basic Paragraph]” just disappears and the selection field becomes empty. You then have to click a second time for the dropdown menu to open.

    This bug has been present for several years (unsure how long). It is present in both Windows and Mac versions of InDesign.

    Steps to Reproduce:
    1. Create a Word document and type some text in any paragraph style (the default “Normal” will do)
    2. Create an InDesign document and place the Word file; make sure “Show Import Options” is selected
    3. In the Microsoft Word Import Options window, select “Customise Style Import” and click on “Style Mapping”, then map the style used in the Word document to [Basic Paragraph]; click OK twice and click somewhere in the document to import the text
    4. Place the Word file again in the same way, using the cached Style Mappings which InDesign automatically remembers without changing anything (you can even deselect “Show Import Options” and skip that part entirely)

    Actual Result:
    After the second import, your document has two paragraph styles, both named “[Basic Paragraph]”, see screenshot. One is the built-in default style; the other is an erroneously created doublet and has the little ‘arrow-into-a-box’ icon to show that it is an imported/auto-created style. The text imported the first time is styled with the built-in [Basic Paragraph] style; the text imported the second time is styled with the imported ‘parasitic’ [Basic Paragraph] style.

    Expected Result:
    After the second import, there is only one paragraph style in the document, the built-in [Basic Paragraph] style. All the text in the document, both that imported in the first import and that imported in the second import, is styled with this built-in [Basic Paragraph].

    Any Workarounds:
    Every time you place a Word file, always enter the Style Mapping window and manually reselect [Basic Paragraph] from the dropdown menu for all styles that map to this style. Alternatively, after importing the file, delete the ‘fake’ [Basic Paragraph] style and when asked what to do with the text, select the real [Basic Paragraph] style to replace it.

    When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

    If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as… more

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20. Character Style / redefine not working as expected

    When changing the font/color/style of a word which has a Character Style applied, the user expects a + to appear and a 'Redefine Style' context menu entry when right clicking the Character Style, just like when changing the appearance of text with a Paragraph Style applied.

    This does not always happen with Character Styles. If found that it does not work, when a Character Style is initially defined by first styling a selected text, and then added as a Character Style, with the + button in the Character Styles palet. In that case, the workflow mentioned does not work.

    Please repair this / make both coherent. Currently, Character Styles are kind of broken.

    When changing the font/color/style of a word which has a Character Style applied, the user expects a + to appear and a 'Redefine Style' context menu entry when right clicking the Character Style, just like when changing the appearance of text with a Paragraph Style applied.

    This does not always happen with Character Styles. If found that it does not work, when a Character Style is initially defined by first styling a selected text, and then added as a Character Style, with the + button in the Character Styles palet. In that case, the workflow mentioned does not work.

    … more

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