1311 results found

1. [ID-4216889]Objects on the page jump if a left-hand page becomes a right-hand page and vice versa

   Hi developers,
   this is a longstanding bug:

   With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

   I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

   The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

   Below all the details.

   What is a jump zone?
   If horizontal values for left and right margins differ, there is a BUG that in effect forms a zone on the page.
   I call this zone JUMP ZONE because objects that touch the zone with their edges could jump horizontally.

   When will objects jump?
   1. When a left-hand page becomes a right-hand page OR a right-hand page becomes a left-hand page.

   1. When a left-hand page becomes a right-hand page and later when a right-hand page becomes a left-hand page again.

   This could happen within a single InDesign document open.

   WARNING:
   It could even happen to InDesign documents that are not visibly open.
   That's with InDesign documents that are part of a InDesign book file.
   The book file's feature with auto-numbering pages can do this even if no document is visibly open.
   The damage is done if auto-numbering took place AND the book file is saved.

   How large is the jump zone?
   The height of the zone is the height of the page.
   The width of the zone can be calculated:
   inner margin MINUS outer margin

   How large is the jump?
   The width of the jump zone.

   Where is the jump zone positioned?
   Positive value: The zone is at the spine of the page.
   Objects that touch the zone jump towards the spine.

   Negative value: The zone is at the edge of a page away from the spine.
   Objects that touch the zone jump away from spine.

   What versions of InDesign are affected?
   All versions CC up to InDesign 2020, Mac OS X and Windows.
   InDesign CS6, Mac OS X and Windows.

   Possibly also InDesign CS5 and CS5.5, Mac OS X and Windows.
   I did not test this.

   How can I avoid jump zones?
   Make right and left margin values the same!

   Are there workarounds if I cannot avoid jump zones?

   1. Anchor objects
      that touch the jump zone to text frames that do not touch the jump zone.
      Nested objects will not jump if the parent objects are not touching the jump zone.

   2. Group an object
      to another one that is touching the top or the bottom edge of the page.
      Tests are showing that objects will not jump if they touch the bottom OR the top of the page.
      ( OR both, bottom and top edges of the page .)

   Other things to consider about moving objects?
   The following is independently of jump zones:
   Objects could move to other pages if their edges touch exactly the horizontal edges on pages in facing pages.
   Depending on the version of InDesign this could also happen with objects touching the spine.
   Reason: Rounding errors.

   What can provoke all this?
   1. Add or remove an odd number of pages
   so that left-hand pages become right-hand pages and vice versa.

   1. Renumber start pages of sections so that left-hand pages become right-hand pages and vice versa.

   Note:
   Every document has at least one section by default.
   The start of that section is the first page in the document.

   More details at Adobe InDesign Forum:
   https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774458#M166408

   InDesign 2020 documents attached here.
   See screenshots and further comments at Adobe InDesign Forum:
   https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774596#M166420

   Download link to all test files on my Dropbox account:
   https://www.dropbox.com/s/duov096cu2q481l/Jump-Zones-Explained-Facing-Pages-Documents.zip?dl=0

   Regards,
   Uwe Laubender

   ( ACP )

   PS: Why does InDesign Uservoice not permit to attach files with suffix .indd ?
   Message: "Invalid file type: .indd files not allowed."
   Isn't that rather absurd?

   Hi developers,
   this is a longstanding bug:

   With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

   I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

   The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

   Below all the details.

   What is a… more

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue to us.
   We are currently reviewing it.
   InDesign Team

2. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
   Older version files open up as “converted” ok
   I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
   If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
   This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
   I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
   If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
   I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
   I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
   It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so… more

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   13 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been resolved in the latest version of InDesign - InDesign 18.4

   Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

   
   

   --

   Adobe InDesign team

3. Transparency from PSD or PNG not showing in InDesign 17.0.1

   Since InDesign updated to v17.0.1 (from the v17 before this), transparency on pngs and psd's has stopped working. Instead it drops in a black background and messes with the colours.
   The image on blue shows how it should work (using a workaround dropping it onto white and setting the transparency to darken), the other is with the PNG or PSD imported with transparency. It was fine yesterday before updating.

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   0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Could you share the PSD and PNG files with us?
   If yes, please send them to indshare@adobe.com, mentioning
   the Subject the same as the thread.

   —
   InDesign team

4. Unable to package files - program freezes creating IDML

   Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.

   Windows 10 - 1809 17763.437

   16 votes

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   19 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   Thanks

5. NEW DOCUMENT DOES NOT APPEAR AFTER LEAVING DOCUMENT SETUP

   WHEN CREATING A NEW DOCUMENT VIA THE UPDATED DOCUMENT SETUP DIALOG, NO DOCUMENT APPEARS AFTER CONFIRMING CHOICES. PRESSING COMMAND-N TO CREATE A SECOND DOCUMENT MAKES THE FIRST DOCUMENT WINDOW APPEAR UNDER THE NEWLY OPENED DOCUMENT SETUP DIALOG.

   2 votes

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6. version 18.4

   In version 18.4 the character window does not show the content, it is empty.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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7. InDesign 2021: Application Frame

   Set the application to not separate and hide document window from the Application Frame.

   1 vote

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   0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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8. [ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
   %%[ Warning: PostScript error. No PDF file produced. ] %%

   it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

   My print settings are in the text file attached to this post

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored… more

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   21 votes

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   27 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   We have been able to reproduce the issue and it is currently under investigation.

   Customers facing similar issue, please share the document with santalwa@adobe.com

   Regards
   InDesign Team

9. When I try to switch between blending modes in the panel - I do not see the changes in real time in the file. I have to click outside the wi

   When I try to switch between blending modes in the effects panel - I do not see the changes in real time in the file.
   I have to click outside the window every time to see what it looks like

   2 votes

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   0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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10. InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"

    1. Version InDesign 13.1
       Testing Windows 10(1709) and macos 10.13.4, same results

    2. Steps
       1 Execute InDesign 13.1
       2 Show "Margins and Columns" Dialog (Application Default)
       3 Click "OK" button

    3. Expected result
       Crash InDesign

    4. Actual result
       Don't crash

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

11. Ctrl + Tab Keyboard Shortcut Bug

    I tried to assign "Ctrl"+"Tab" to "Window Next" (to get the same shortcut as OS-default) but Indesign seems not to do anything when hitting this shortcut. When assigning other shortcuts to the same action it works.

    2 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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12. Won't allow to print or export file

    Good afternoon - I have now been working on this issue for over 1 week! I have reproduced the entire publication, saved under diff name, and it will export less than half of the pages! Please advise.

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    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. I have to double click to access menus, drop down doesn't work on one click

    1 . I updated my Mac to Monterey v12.2 and then Indesign issues began. I can not one click on my navigation, I have to double click to access drop down menu and then the menu stays on the screen does not clear.

    Also I cannot access sub-menus in the drop. ie: FILE > OPEN RECENT

    First off I have to double click to access the FILE drop down menu and then when i scroll down to OPEN RECENT, i cannot access that menu

    1. When I have selected multiple objects and short key COPY or CUT... Indesign shuts down and error report pops up

    1 . I updated my Mac to Monterey v12.2 and then Indesign issues began. I can not one click on my navigation, I have to double click to access drop down menu and then the menu stays on the screen does not clear.

    Also I cannot access sub-menus in the drop. ie: FILE > OPEN RECENT

    First off I have to double click to access the FILE drop down menu and then when i scroll down to OPEN RECENT, i cannot access that menu

    1. When I have selected multiple objects and short key COPY or CUT... Indesign shuts down and… more

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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14. Windows Warning Beep

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then. I used the alt+ctrl+shift Preference Reset. Didn't work. I uninstalled and reinstalled. Same problem. I turned off Windows Sounds, and the problem goes away. Turned it back on, the problem returns.

    I checked Photoshop and Lightroom Classic, and there is no problem there. I tried turning off some processes in my computer, same problem. I went to Computer Management > Event Viewer > Application and got:

    Fault bucket 1334028517675203336, type 5
    Event Name: RADARPRELEAK_64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: InDesign.exe
    P2: 18.0.0.312
    P3: 10.0.19044.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \?\C:\Users\Admin\AppData\Local\Temp\RDR6FCC.tmp\empty.txt
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FDC.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FFD.tmp.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER701A.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7059.tmp.txt

    These files may be available here:

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 2ba13e2b-c392-49cb-a844-f93d0c6cb11c
    Report Status: 268435456
    Hashed bucket: 32bc6889b005b2ced2836bde6c457b08
    Cab Guid: 0

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then.… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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15. Selection Tool Doesn't Allow Dragging to Move After Windows Update

    Using InDesign 20.1 x64 on Windows 11. After the recent Windows security update (KB5051987), the Selection Tool no longer allows dragging to move elements on a second monitor. It could be related to the fact the monitors are not the same size and do not have the same UI scaling. It functions properly on my laptop screen but I normally work from my larger 2nd monitor and it is no longer functioning properly there. The Free Transform tool still works.

    4 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. update package

    Instead of making a new package every time it would be really handy to be able to update an existing package.
    proposed Use Case/action:
    a new menu item: Update Package… > Show package in Finder/Windows Explorer > Only the items that are not in the existing package will be added (the items in the package that are not used will be kept in the updated package)
    Thank you

    17 votes

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    4 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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17. copy object effects by drag drop not working consistently

    copy object effects by drag drop (fx panel) not working consistently
    comes & goes intermittently / unreliable. both individual and grouped objects
    yes, preview is on

    indesign cc 2019 Mac
    Mojave (a p.o.s. in and of itself)

    3 votes

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    0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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18. QR code

    We created business cards for 20 of our employees with a QR-code showing their contact details.
    On more than half of these, the QR-code works correctly on Android but says "no usable data found" on iPhone.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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19. Translation typo

    Your missing a capital on the "commentaires" option in the French translation of window menu

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    1 vote

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —
    Adobe InDesign Team

20. "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

    I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it again, the animations simply restarts. Hard to explain, easy to understand once you see it yourself.

    https://indd.adobe.com/view/351ae097-e63e-4518-93a7-f59e998fb9aa

    Try it yourself, hover over the 3 lines on the bottom, a bar should come up. Go away with mouse, it redoes the animation again, while it normaly should go down where it came from, when "Rolloff" in the Animationpanel is activated.

    Side-note: Exporting it with "Rolloff" deactivated does the exact same thing, so it seems like, that the tool "Rolloff" has no real function.

    https://www.youtube.com/watch?v=ZMRQCabgt_8&t=203s&list=PLVtJKzfqv-Gay5lahydRZgmIEreFijJl1&index=1

    In this YouTube tutorial, you can clearly see, someone achieving what I want in Adobe CS5, 7 years ago! A update for this section would also be great sometime, but it just seems like nothing has changed over the past 7 years.

    It doesnt matter if I try to succeed in this in CC17 / CC18 / Mac or Windows, both do not work.

    This is a tool that is so great to have, but it simply stops me from working correctly, because I am not able to use it. Please fix this as fast as possible. I am not doing all this for fun, I got a diplom project to complete, and just want to make it a little bit nicer by using things like the Animationpanel, instead of simple buttons only.

    Best Regards,
    Adam V.

    I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it… more

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Reverse on Roll Off is a SWF only feature, as pointed out.
    We’ll review the feature request to change the label of this option.

    - InDesign team