2152 results found

1. Indesign incredibly slow or crashes with more than one document open

   InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

   Steps to reproduce:
   Open INDD doc (either on network or desktop)
   Open second INDD doc
   Attempt to edit text in either doc or copy over text from one document to the next

   Set-up info:
   InDesign 15.0.2
   Windows 10 Enterprise // 10.0.17763

   Trouble-shooting included:
   - Turned off all plug-ins
   - Turned off all preferences related to instant rendering of image, type, previews
   - Turned off pre-flight
   -Turned off type previews, variable characters, etc
   -Display is set to typical (although, it happens in FAST as well)

   Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

   InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

   Steps to reproduce:
   Open INDD doc (either on network or desktop)
   Open second INDD doc
   Attempt to edit text in either doc or copy over text from one document to the next

   Set-up info:
   InDesign 15.0.2
   Windows 10 Enterprise // 10.0.17763

   Trouble-shooting included:
   - Turned off… more

   26 votes

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   10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

   We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

2. PDF comments panel does not stick in workspace

   We have discovered that the PDF Comments panel disappears when a document is closed.

   But we have also found that any panels that are grouped with the PDF Comments panel in a saved workspace disappear when the document is closed.

   Refreshing the workspace brings them all back.

   6 votes

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   1 comment  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Type tool still deselects itself InDD 15.0.1

   The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

   Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

   Using InDD 15.0.1 on a Mac Pro, MacOS 10.13

   The bug has been already reported, it's been claimed to be fixed in 14.0.1, but actually still persists and never was corrected.

   Typing "T" just selects the type tool very briefly, then changes back to the previous tool. Clicking inside a text frame has the same result, even if you get to select some part of the text, it just changes back tot he previous tool in most of the cases. The only way to get it work, is to select the tool in the sidebar, however even there it takes several seconds to become active.

   Using InDD 15.0.1… more

   89 votes

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   156 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

4. Wonky text on the Home Screen in InDesign OS Ventura

   This has been appearing since I updated to a new Mac Studio and InDesign 18.5 on OS Ventura. The text goes all weird on the Home Screen. I can't read what the document title is. There's been instances where the same file name appears twice also. It's annoying!

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5. quote mark position in RTL paragraph when Arabic and English text mixed and line break

   InDesign 20.2 (ME)

   In a paragraph where there is text contained within opening and closing quote marks and that text has a mixture of Arabic and English words, if that text happens to be at the end of a line and automatically flows to the next line then the positions of the quote marks reverses and are incorrect. If I force a line beak then it fixes itself, but it leaves me with text in one line that is shorter than it should be.

   This problem also appeared a few versions back, can't recall exactly when, a year or more I think, but then seemed to be resolved in a later update.

   PDF attached to show the problem (InDesign file can't be attached for some reason?)

   InDesign 20.2 (ME)

   In a paragraph where there is text contained within opening and closing quote marks and that text has a mixture of Arabic and English words, if that text happens to be at the end of a line and automatically flows to the next line then the positions of the quote marks reverses and are incorrect. If I force a line beak then it fixes itself, but it leaves me with text in one line that is shorter than it should be.

   This problem also appeared a few versions back, can't recall exactly when, a year or more… more

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6. ACTIVETED FONTS I work in file with the text on Gotham HTF

   ACTIVETED FONTS I work in file with the text on Gotham HTF. Book Font (original Apple) is my program for active/disactive fonts. On window (InDesign) Find Font I see that the Gotham HTF Bold is present 2 time, also Gotham HTF Book and Gotham HTF Blasck. But this problem is present only for Gotham, NO for Helvetica Neue Ltd std or ;inion or other fonts.

   Can someone tell me WHY? ... and escuse my badbad english I'm Italian ;)

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7. Keyboard commands do not respond in document until text field is selected

   Indesign 14.0.2 x64
   Windows 10

   After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

   I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

   2 votes

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   Need More Info  ·  amaarora responded

   Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

8. InDesign 15.0.2 hangs on auto flow on primary text frame

   InDesign 15.0.2 Mac OS X Catalina 10.15.4 MBP 15" 2019
   ID hangs up when trying to let InDesign create about 100 additional pages with auto flow on the primary text frame from a placed docx. Can't attach the file due to my customer's copyright policy.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   As per the customer, the issue is no longer reproducible.

9. URGENT: Add an "Empty Output" Option for Text Variables

   Currently, InDesign text variables (e.g., Running Headers) always display the last non-empty value when the source is empty. While this behavior can be useful in some workflows, it causes major problems in others. In publishing and educational workflows, having an “empty” variable output display the previous value is unacceptable.

   We urgently need a way to explicitly tell InDesign: “If the source is empty, display nothing (truly empty).”

   Proposed Solutions:
   - Introduce a new special character (e.g., “Null Variable Marker”) that, when placed in the source text, forces the variable to render as empty.
   - Alternatively, provide an option in the variable definition: “Treat whitespace-only sources as empty.”

   This is an urgent request. It affects daily workflows in publishing, education, and large-scale editorial projects and needs to be prioritized.

   Currently, InDesign text variables (e.g., Running Headers) always display the last non-empty value when the source is empty. While this behavior can be useful in some workflows, it causes major problems in others. In publishing and educational workflows, having an “empty” variable output display the previous value is unacceptable.

   We urgently need a way to explicitly tell InDesign: “If the source is empty, display nothing (truly empty).”

   Proposed Solutions:
   - Introduce a new special character (e.g., “Null Variable Marker”) that, when placed in the source text, forces the variable to render as empty.
   - Alternatively, provide an option in… more

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10. Paragraph Keep Options to "Start on next Odd Page" confused by Text Wrap

    Noticed a strange behaviour with keep options. If Keep Options says to start on next odd page, and there is Text Wrap that makes the upcoming odd page unavailable the Paragraph may start will start on the next available text frame, even if this is on an even page. I would have assumed that the Paragraph would start on the next available odd page.

    (How do we post a test file if we cannot attatch indesign file ot zip ? )

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11. Deleting a table row containing text crashes InDesign

    Quite simply, deleting a table row with 3 columns and a combination of text and font awesome crashes when using right click -> delete -> row.

    I can replicate the issue every single time across multiple documents.
    The current workaround for me is to delete all the content in the table row then deleting the row seems to be OK.

    Indesign: 15.0.1
    Mac OS: Mojave 10.14.6 (MacBook Pro)
    Note: This didn't happen on InDesign v14.0.3.

    Thanks,
    Aaron

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. ID 17 English LTR document with any RTL text exports as RTL epub

    I edited this to remove the urgent notice. The publisher does not want to publish this book as an epub.

    The basic problem remains, however.

    When exporting an epub 3.0 from an academic book written in English with some RTL text sections, typically tables with Hebrew and English text, the epub exports in reverse order. That is, the title page is at the end of the epub, and the last page of the text is the first in the epub. So far it seems that the presence of any RTL elements, even a single character, causes the epub to export as if it were an RTL book.

    17.2.1, 17.1 and 17.0.1 all export the same way.

    The reflowable epub export General tab has the Content -> Order set to "Based on Page Layout". That is the only option available.

    To reproduce, export to reflowable epub a book with a few RTL elements. I created a 50 page 6×9 in. lorem ipsum ID document with three Hebrew words in the first sentence; exporting the file as a reflowable epub results in the first page at the end of the file. Even a single RTL character is sufficient to export with the first page at the end of the epub.

    I cannot attach my .indd test file; it should be be easy enough to create one.

    The attached screen snap shows that the epub page ordering is from right to left.

    I edited this to remove the urgent notice. The publisher does not want to publish this book as an epub.

    The basic problem remains, however.

    When exporting an epub 3.0 from an academic book written in English with some RTL text sections, typically tables with Hebrew and English text, the epub exports in reverse order. That is, the title page is at the end of the epub, and the last page of the text is the first in the epub. So far it seems that the presence of any RTL elements, even a single character, causes the epub to… more

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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13. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

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    15 votes

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

14. Exported interactive PDF does not honour reading order.

    1 – InDesign 2020 15.0
    2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
    3 – Images should be in the right order
    4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
    5 – Order should be first block of text, image (1) and then second block of text with an anchored image (2). Result (in second screenshot) is first block of text, second block of text and the anchored image, THEN image 1.

    1 – InDesign 2020 15.0
    2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
    3 – Images should be in the right order
    4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
    5 – Order should be first block of text, image (1) and then second block… more

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    12 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

15. Allsmall caps won't apply to text set to 'no language' in InDesign 20.4

    Per the title, with the latest update to 20.4, if text is set to 'no language', allsmall caps won't apply.

    1 vote

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16. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

    ---

    ACTUAL RESULT
    Very bad performance - working is NOT possible anymore

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy… more

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    14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

17. Crash when continuing to place text from Word

    Hello.

    When I try to continue to place text from any Word document Indesign crashes. It actually won't crash by "itself", it just stops working.

    I have followed the steps you outlined here: https://helpx.adobe.com/uk/indesign/kb/submit-crash-reports.html#Howtosubmitcrashreports

    to submit a crash report. However, since I have to Force quit it I cannot get the report crash dialogue.

    MacOSX version: 10.14.6
    Indesign version: Any from 14.0.3 to 15.1.2

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

18. When switching from normal to preview, the type on a book page reflows and some type disappears.

    InDesign 2020: During work I often switch between normal and preview. Working on a long book, type has been disappearing on the Preview Page when I switch to that view from "normal". I quit InDesign, re-start, and things go ok for a while.

    2 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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19. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed font from the font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame font stays the same.

    Steps to reproduce:
    1. Create a new document in InDesign.
    2. Create a new text frame with the word "Test." Save and then close.
    3. In the same location as your new document, create a "Document fonts" folder. Copy an OTF or TTF font file into this folder. In my case, I copied "Sacremento-Regular.ttf" into this folder.
    4. Reopen the new InDesign document you saved in step 2.
    5. Select the text in the text frame. Note the current font (most likely Minion Pro).
    6. From the type list, select the document-installed font you copied into the "Document fonts" folder.
    7. Note the "Click 'Activate' button to activate fonts" error message, and that the font for the text frame has remained the same.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed… more

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    17 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

20. Anchored textframe with auto-sizing/auto-adjusting "height" causes InDesign 2020 to freeze

    Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

    1. create an new document (size doesn't matter)
    2. create an new textframe (dimensions doesn't matter)
    3. create a second textframe (dimensions doesn't matter)
    4. insert some text in second generated textframe
    5. select the text and apply the option "align to baseline".
    6. anchor second textframe into the first created textframe
    7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom center or bottom right"

    8. select the anchored textframe

    9. choose the textframe fit option "frame to content" or use the shortcut "strg + alt + c" on PC

    InDesign 2020 freezes.

    or repeat steps 1. to 8. and choose auto-sizing type "height" or "height and width" or "height and width proportionally" for the anchored textframe

    InDesign 2020 freezes.

    see attached screenshot. I can't attach a .indd or .idml file cause this is not allowed (error: invalid file type)

    In previous versions (CC 2018, CC 2019) auto-adjusting "height" works as expected

    Anchored textframe with auto-sizing/auto-adjusting "height", text aligned to baseline and anchored object settings "anchored position: custom", "anchorPoint: bottom left/center/right" causes InDesign 2020 (15.0.1) to freeze (on Mac and PC).

    1. create an new document (size doesn't matter)
    2. create an new textframe (dimensions doesn't matter)
    3. create a second textframe (dimensions doesn't matter)
    4. insert some text in second generated textframe
    5. select the text and apply the option "align to baseline".
    6. anchor second textframe into the first created textframe
    7. set anchored object settings of the anchored textframe to: "anchored position: custom" and "anchorPoint: bottom left or bottom… more

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    105 votes

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    17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in the latest update of InDesign – 16.3.2 on Mac and 16.3 on Win.
    Please update your copy of InDesign to the latest available update via CCD app.

    —
    Adobe InDesign team