7563 results found

1. cross-references bug introduced with 2018.1 update

   The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

   When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

   This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I want to edit. Fortunately, it is easier to do this now that the search box is there – but it’s an extra step that requires typing the cross-reference into the search box to find it.

   Hopefully you guys will be able to fix this soon so double-clicking on a cross-reference in the panel works the way it did before. Thanks!

   The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

   When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

   This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in ID CC2019 version.

   Please update to the latest version of InDesign available via Creative Cloud application.

   Adobe InDesign team

2. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

3. InDesign performance issue: Hangs when exporting to PDF

   1. Latest Indesign CC, Windows 10
   2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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   33 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

4. Cannot resize Epub Interactivity Preview panel

   I can not resize the Epub Interactivity Preview Panel at all.
   I am using the latest InDesign CC 2018.

   SWF Preview panel is fine.

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   21 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   Hi all,

   We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

   Thanks

5. [ID-4273456] Press the opt/alt key after dragging, it duplicated to the incorrect layer

   InDesign 2026 （and earlier, too）I was found out in CS6.

   Issue:
   When drag and duplicate any object, the duplicate destination will be the previous active layer under certain conditions.

   Reproduction procedure:
   1 Layer panel "Paste Remembers Layers" check off
   2 Unselect, and duplicate the object Activate layers other than the layers of the object
   3 Start dragging and add the option/alt key in the middle of dragging
   4 After dragging, the object is duplicated to the layer that was active in step 2

   Ideal result:
   The uplication by dragging will be duplicated to the same layer as the original regardless of any setting.

   I really hope to correct it.
   Regards.

   <にほんご / Japanese>
   opt/altキーをドラッグの後から押すと正しくないレイヤーに複製される

   InDesign 2026 （と、それ以前も）私はCS6で発覚しました

   問題
   ドラッグ複製したいとき、特定の条件で複製先が以前のアクティブレイヤーになる

   再現手順
   1 レイヤーパネルプション「コピー元のレイヤーにペースト」チェックをオフ
   2 選択を解除し、複製するオブジェクトのレイヤー以外のレイヤーをアクティブにする
   3 ドラッグを開始し、ドラッグの途中でoption/altキーを追加する
   4 ドラッグ終了後、オブジェクトは手順2でアクティブだったレイヤーに複製される

   理想の結果
   ドラッグによる複製はいかなる設定にも関係なくオリジナルと同一のレイヤーに複製されること

   修正をすごく希望します。
   よろしくー。

   InDesign 2026 （and earlier, too）I was found out in CS6.

   Issue:
   When drag and duplicate any object, the duplicate destination will be the previous active layer under certain conditions.

   Reproduction procedure:
   1 Layer panel "Paste Remembers Layers" check off
   2 Unselect, and duplicate the object Activate layers other than the layers of the object
   3 Start dragging and add the option/alt key in the middle of dragging
   4 After dragging, the object is duplicated to the layer that was active in step 2

   Ideal result:
   The uplication by dragging will be duplicated to the same layer as the original regardless… more

   17 votes

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

   —

   Adobe InDesign Team

6. "Insufficient data for an image" error is shown on opening PDF in Acrobat

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

   I hope you can look into this and perhaps address it in the new InDesign version.

   Best regards,
   Mike Böger
   Moolenaar BV

   We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
   The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
   We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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   11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

   Please download this update from Creative Cloud Desktop app to get the fix.

   --

   Adobe InDesign team

7. Reading order issue when a footnote is split over to next page or column

   When a footnote split over to next page or column, the accessible PDF generated from InDesign CC 2023 has notes reading order messed up. The first note reference on the page where the portion of a note comes in from the previous page/column reads the continued note text and likewise the second note reference reads the first note and so on. Eventually the last note is read at the end regardless it's note reference. It's a serious issue because not only the reading order needs to be fixed for the last note on the page that has splitting to the next column or page but also all the notes appearing on that page where the split portion has come in will also need to be fixed manually.

   To my mind It's a critical bug that is making InDesign unusable to create accessible content and needs to be addressed on highest priority.

   When a footnote split over to next page or column, the accessible PDF generated from InDesign CC 2023 has notes reading order messed up. The first note reference on the page where the portion of a note comes in from the previous page/column reads the continued note text and likewise the second note reference reads the first note and so on. Eventually the last note is read at the end regardless it's note reference. It's a serious issue because not only the reading order needs to be fixed for the last note on the page that has splitting to the… more

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   4 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2026(v21.0.0.192). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

8. # in URLs of Hyperlinks in Hyperlinks panel is substituted with %23 when opened in browser from panel

   Hi together,
   when working with hyperlinks with URL destination an URL like:

   https://wiki.selfhtml.org/wiki/HTML/Elemente/a#Siehe_auch

   will not be transferred to the browser as is when the menu command "Go to Destination" is used or if the "green" bullet in the panel is clicked that indicates a correct and connectable hyperlink destination.

   Instead character # will be substituted with %23 like that:

   https://wiki.selfhtml.org/wiki/HTML/Elemente/a%23Siehe_auch

   The implication could be two-fold:
   [1] The browser could show an 404 error
   [2] The browser could not navigate to the named anchor and the view of the page is showing the top part of the page.

   The URL above will show error [2].
   This URL will show a 404 error:

   https://www.histaminintoleranz.ch/en/symptoms.html#zusammenfassung

   For the first error, the 404, I included screenshots and a sample InDesign document from InDesign 2023:

   Here the correct destination when the URL is copied to the browser:
   URL-CopiedToBrowser-CorrectPageView.png

   Hyperlinks panel showing the command "Go to Destination" in my German InDesign 2023:
   GoToURLinInDesign_Hyperlinks-Panel.png

   Result is this 404 error in the browser:
   GoToURLinInDesign_404-Error.png

   Test document where the hyperlink is attached to a rectangle:
   URLWith#ShowsAs%23Example-2CC-2023.indd

   FWIW: Due to restrictions of the UserVoice forum software the InDesign document could not be attached to this bug report. Instead I zipped it and tried to attach the zip file. Also this failed. So I added a *.txt to the file name:

   URLWith#ShowsAs%23Example-2CC-2023.indd.zip.txt

   Regards,
   Uwe Laubender
   ( Adobe Community Expert )

   Hi together,
   when working with hyperlinks with URL destination an URL like:

   https://wiki.selfhtml.org/wiki/HTML/Elemente/a#Siehe_auch

   will not be transferred to the browser as is when the menu command "Go to Destination" is used or if the "green" bullet in the panel is clicked that indicates a correct and connectable hyperlink destination.

   Instead character # will be substituted with %23 like that:

   https://wiki.selfhtml.org/wiki/HTML/Elemente/a%23Siehe_auch

   The implication could be two-fold:
   [1] The browser could show an 404 error
   [2] The browser could not navigate to the named anchor and the view of the page is showing the top part of the page.

   The URL above… more

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   8 comments  ·  Others  ·  Delete…  ·  Admin →
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9. PDF/X-1a運用において、危険度が高い「画像の配置方法」を発見しましたので報告させていただきます。

   Indesign （15.1.3）（16.4）（17.3）などで以下の現象を確認できます。
   表を作成し、「セルをグラフィックセルに変換」という機能を使用せずに、空のままのセル内に画像を配置します。
   配置方法は、何も選択していない状態で「ファイル」、「配置」、画像を選択して「開く」、配置先のセルをクリックといったものです。
   この配置方法でドキュメントを作成し、「プリント」より出力して確認したところ何の問題もありません。
   印刷会社へ渡すためのPDF/X-1aを「書き出し」より出力します。
   期待する結果としては、「プリント」からの出力結果と同等のPDFが作成されることです。
   実結果は、Illustratorのドロップシャドウが黒ベタに、同ぼかし効果が無効に、Photoshopのレイヤマスクが黒ベタになったPDFが作成されてしまいます。
   以上です。

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —

   Adobe InDesign Team

10. "Selection" and "Direct Selection" tool icons mixed up in toolbar

    The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

    The mouse arrows themselves remain correct, as do their functions.

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    12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    Please update to this latest version to see the change of these tool icons.

    --

    Adobe InDesign team

11. update package

    Instead of making a new package every time it would be really handy to be able to update an existing package.
    proposed Use Case/action:
    a new menu item: Update Package… > Show package in Finder/Windows Explorer > Only the items that are not in the existing package will be added (the items in the package that are not used will be kept in the updated package)
    Thank you

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    4 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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12. GREP search failed to match all text in a story

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A similar issues when trying to use \X+ to select all text in a story. Only some portions of the text over multiple of ~ 50000 text will be selected.

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

13. InDesign is not correctly role mapping all paragraph styles to tags, when creating an accessible tagged interactive PDF

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names are displaying as the tags that I have created. But this is not happening. I am finding that some of the tags are role mapping correctly, while several other tags are appearing incorrectly role-mapped with their original paragraph style names in place instead of the tags that I had assigned to them in InDesign.

    There seems to be no logic to this. This role mapping problem is occurring on every document I export as a tagged interactive PDF, no matter the size (i.e. from a small 12pp booklet to a large 125pp brochure). The only common characteristic is that the initial pages of the PDF have the tags correctly role mapped, but then as the document progresses some of the tags start to break down with their tags not appearing and instead their original paragraph style names are displayed. I have tried exporting the PDF from my another Mac and I get the same result.

    Today I have discovered something interesting: if I export just a few pages at a time then the role mapping is working correctly. The problem seems to occur when I export the full document – InDesign does not seem to be able to export all the information correctly en masse.

    Note: I have updated to InDesign 15.1.2 today and the problem is still occurring.

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. Relink from CC Libraries Sorting

    When Relinking assets in InDesign using "Relink from CC Libraries", the CC Libraries panel that shows isn't capable of having its sort order (date modified vs alphabetically) changed nor is it able to show Groups - please fix so it has the same view functionality as the regular CC Libraries Panel.

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    9 comments  ·  Others  ·  Delete…  ·  Admin →
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15. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a file to another person using Adobe Fonts, who unbeknownst to them, substitutes the font, then packages and returns the file, and now the font is missing from the new package when returned. This is a huge licensing issue at the very least.

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a… more

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    Closed: Not Reproducible  ·  1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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16. Publish Online feature has issues when viewed in iOS 13

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

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    12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest InDesign version - InDesign 2023.

    --

    Adobe InDesign team

17. Cmd-O or Cmd-N doesn't work after InDesign starts up.

    This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

    17 votes

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    26 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

18. Reveal in Finder on NAS Server not working

    When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
    Revel in Finder command works fine if the .indd file is stored locally.

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    17 votes

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    17 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team

19. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no double listing)

    I process large volumes of files; this is not an isolated incident nor a corrupted file. Packaging results in InDesign only grabbing the single correct font file, so that isn't broken. This behavior with Find Font is seemingly new to CC2019 (I'm working on 14.0.2). The multiple listing of same font, variation of font name when fonts enabled/disabled, and Find Font showing fonts missing that aren't because of what seems to be a name issue in Find Font. Has something changed in the way that InDesign reads fonts/accesses Document fonts folders?

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no… more

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    17 votes

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    12 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

20. shift doesn't work at all

    I updated the version yesterday.... shift doesn't work any more!

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    -
    Sanyam Talwar
    InDesign Team