7345 results found

1. [ID-4216893]Interactive PDF go to destination not working

   Using InDesign CC 2019 14.0.1

   I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

   Go to previous page
   Go to next page
   Go to destination linking to the contents page

   The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

   When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.

   I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.

   I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.

   I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.

   We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.

   When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.

   Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)

   Using InDesign CC 2019 14.0.1

   I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

   Go to previous page
   Go to next page
   Go to destination linking to the contents page

   The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

   When exported as an interactive… more

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   26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

   We recommend you upgrade to the latest version of InDesign 2025(v20.1.0.071) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —

   Adobe InDesign Team

2. With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

   I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page would be re-fit to the new margins. The attached screenshots show the before and after on a spread (you can see the tiny text box in the middle in the after).

   Am I missing a step here, or is this a bug?

   I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page… more

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   12 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

3. serial number changed on cc2019

   User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
   this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
   the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
   
   suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

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   8 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

4. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

   I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

   MacBook Pro (15-inch, 2017)
   MacOS High Sierra Version 10.13.3

   Please let me know what other information you need.

   I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

   MacBook Pro (15-inch, 2017)
   MacOS High Sierra Version 10.13.3

   … more

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   37 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been resolved in the latest InDesign version 15.1

   —
   Adobe InDesign team

5. InDesign palettes/panels do not expand or open when Application frame is Off

   These small panels that you can attach to the large panels would not expand now after the update to 13.0.1
   I had problems with it already 2 updates back.

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   30 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

6. Indents not holding after page break

   1. InDesign CC 2018, though I logged this bug for 2017 as well. It may also have existed as far back as CS6. I had hoped it would be fixed in this release.
   2. Create a paragraph style that has a left indent and set text in that paragraph style. Set enough text to flow onto a second page.
   3. The text should retain the left indent after the page break.
   4. Sometimes, the first line of text after the page break does not retain the indent.

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   9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   The fix for this issue is now available in InDesign’s latest version, id 14.0.3.
   Please update your InDesign to try out the fix.

   Note:
   If you open a file which already has this issue, in the new version, you may continue to see the issue.
   To resolve such cases, you may SAVE AS the file or do a force text re-composition as the workaround

   However, all the new files created in the new version will not have this issue anymore.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. Publish Online URL links breaking website functionality

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe issue -
   If I go into chrome developer tools i get the following errors:

   The key "target-densitydpi" is not supported.

   castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
   at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
   at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
   at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
   at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
   at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
   at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
   at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.

   Any advice would be greatly appreciated.

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe… more

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   FIXED  ·  16 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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8. InDesign crashes/freezes when closing the document

   InDesign freezes when you close a document. We cannot open any documents, no action can be performed in InDesign. InDesign cannot be quit, it has to Forced Kill.

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

9. [ID-4222229]Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

   Version of Adobe InDesign: 15.1.2 / macOS 10.15.6

   Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.

   Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.

   Actual result: InDesign hangs and needs to be force quit.

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   17 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

10. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
    On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
    Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
    Jump to page 3
    On the left side you can see the 2 markers followed by a paragraph symbol
    On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the left

    Expected result
    The Blank line (2 markers and paragraph symbol) should be deleted/removed

    Actual result
    Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)

    Workaround
    You can generate a merged document with Blank lines and delete/remove them with Find/Change
    Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
    Change > to nothing
    This way everything stays intact!

    Test file, screenshot, video or GIF capturing the issue (optional)
    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left… more

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    13 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest update of InDesign 2022 - version 17.3

    Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

    --

    InDesign team

    Adobe

11. [ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

    it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

    My print settings are in the text file attached to this post

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% … more

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    27 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

12. InDesign in Windows ALWAYS forgets app size and position!

    This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.

    InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who have manually resized and repositioned the "always full screen" startup settings, IMPLEMENT THIS!

    It's not hard, and all the other Adobe apps do it correctly. It makes the InDesign product manager look foolish.

    This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.

    InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who… more

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    20 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

13. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

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    16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.

    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are… more

14. [ID-4216163]Display not properly refreshed

    In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.

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    21 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

15. Error Code 0 - Often can't save as InDesign-Document

    InDesign often says that it can't save my InDesign-Document, because its damaged (error code 0) . It damage my files, so that i've to save as IDML.

    Annoying.

    Cant't reproduce the problem.
    I work local, so it can't be an connection-problem.

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    21 votes

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    26 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Update:
    Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
    In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.

    As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
    -———————————————————————————————-

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Update:
    Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
    In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.

    As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
    -———————————————————————————————-

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu… more

16. Endnotes in epub2 don't work when using split document by paragraph style

    After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

    Thanks in advance
    Gert

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    21 votes

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    19 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest update of InDesign 2022 - version 17.3

    Please update to this latest update of InDesign using Creative Cloud Desktop Application to get the fix.

    --

    InDesign team

    Adobe

17. [ID-4256546]Bug when setting an even number as the start page number in a new document.

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page number set to an even number, the document starts with “1”.
    (As long as the number set in the new document creation screen is an even number, any value will not be reflected and will become “1”).

    This phenomenon can be recovered by temporarily setting a different value in “Number & Section Option”.
    However, for users who are not aware of this behavior, it is sure to cause great confusion.
    It can also cause significant time loss in finding a solution.
    We have not been able to verify whether this bug is specific to the Japanese version, but we recognize that it is a very serious bug.
    We sincerely hope that the development team will fix it as soon as possible.

    <Japanese Comment>
    新規ドキュメント作成で開始ページ番号に偶数番号を設定すると発生する不具合

    InDesignのバージョン
    CC2025 (ver.20.0) JP

    問題の再現手順
    新規ドキュメント作成画面で、開始ページ番号に任意の偶数を設定する。

    予想される結果
    「現在のページ番号」に、設定通りの偶数ページ番号が表示される。

    実際の結果
    新規ドキュメント画面で設定した値は反映されず、「現在のページ番号」に「1」が表示される。

    添付画像のように、開始ページ番号を偶数番号に設定した新規ドキュメントに、「現在のページ番号」を挿入すると「1」から開始されます。
    （新規ドキュメント作成画面で設定した番号が偶数である限り、いかなる値であっても反映されず「1」となる）

    この現象は「ページ番号とセクションの設定」で、一時的に別の値を設定すれば回復します。
    しかしこの挙動を認識していないユーザーにとって、大きな混乱を招く原因となることは間違いありません。
    また、解決策を見つけるために大きな時間のロスを生む可能性があります。
    この不具合は日本語版固有の問題なのかは検証できていませんが、非常に深刻なバグであると認識しています。
    開発チームには早急に改善していただくよう切に希望します。

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page… more

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    Please update your InDesign application to this latest version to get the fix.

    --

    Adobe InDesign team

18. Find Format and Change Format option unavailable in Find/Change-文字種変換

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like InDesign 2021.

    1. Actual result We can't set Find Format and Change Format options in "文字種変換" in Find/Change window. Test file, screenshot, video or GIF capturing the issue (optional)

    Japanese.
    1.問題を再現する手順
    1.検索と置換ウィンドウを開きます。
    2.「文字種変換」を選択し、「検索形式」をクリックして、「検索する属性を指定」ボタンをクリックします。
    3.選択したスタイルが検索形式のエリアに表示されず、適用できません。ただし、再度「検索する属性を指定」ボタンをクリックすると、前の手順で選択したスタイルが表示されます。
    4.「置換形式」のスタイルも利用できません。

    2.期待される結果
    InDesign2021と同様に、選択したスタイルが「検索形式」エリアに正しく表示され、検索対象として正しく機能する。また、「置換形式」も同様に設定できて正しく置換が行える。

    3.実際の結果
    「検索と置換」ウィンドウの「文字種変換」で「フォーマットの検索」および「フォーマットの変更」オプションを設定することはできません。

    Please refer below,
    https://community.adobe.com/t5/indesignフォーラム/文字種変換で検索形式の指定ができません/m-p/11695809

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like InDesign… more

    20 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

19. Share for Review: Image Quality

    Can we have an option where Share > Share for Review has a high-quality view as opposed to the low-res preview (see file attached- Review (left) and Original (right)) please?

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    4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience.

    Hope this helps.

    —
    Adobe InDesign team

20. [ID-4218828]InDesign, InCopy: linked copy and image files randomly broken

    We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

    Looking for a resolution to these issues:

    InDesign: Not all image and InCopy files are automatically updating / relinking to original assets on Box. This occurs when both original and different users open the InDesign file to edit it.

    Box Drive: Writers cannot always see ICML and Assignments files on Box Drive (in the Finder) after an Art Director has exported them for the writer to work on. This typically occurs shortly after exporting the assets.

    Bridge: time to load image previews can take up to 15 minutes for some designers.

    We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

    Looking for a resolution to these issues:

    InDesign: Not all… more

    20 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team