[ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem
Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"
indesign 14.0.1
Windows 7 version 6.1
printer : Adobe PDF
Here is the error log :
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: invalidrestore; OffendingCommand: restore ]%%
Stack:
-save-
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...
My print settings are in the text file attached to this post

We have been able to reproduce the issue and it is currently under investigation.
Customers facing similar issue, please share the document with santalwa@adobe.com
Regards
InDesign Team
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CC commented
Any Update on a resolution. It happens to me when I am trying to print separations and leave the "Trapping: Application Built-In" option on. If I turn off it will print but if I have it on it will not and gives me the error shown above.
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Jennifer Kaup commented
Whenever I try to print from Indesign this message keeps popping up.
"Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem."
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Matt commented
And....it still doesn't work. Spent over 2 hours on the phone with support specialist, they remotely attempted numerous fixes on my computer with no success. They called back today to tell me that it's an ongoing issue with Indesign CC and they have no idea when it will be resolved.
$750 annually for a program that's constantly updated, if you don't update it doesn't function correctly, they keep screwing it up so as soon as you figure one thing out they change it. This is why people pay 1/6 the cost of this nonsense set of programs for Canva. I only ever use/need Indesign, Illustrator, and once every 3 months I'll have to use Photoshop....but instead, I get inundated with bloatware and **** I don't need, want, or can use. In addition, because the craptastic stuff is cloud based the performance level SUCKS.
The answer is find a copy of the legacy version (CS3/4/5), install it, and use that for most of what you need daily. It's much, much more efficient than this nonsense.
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Hot Metal Press commented
Still broken in Indesign 18.5
Works fine in 16.01Please fix.
Thanks.
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Katy-did Kreations AKA Katy Wiseman commented
Any updates on this problem. I've been dealing with it for 3 years. I was able to work around with acrobat, but that no longer works. A fix would be great.
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Luke commented
Still not working in CC InDesign v17.0.1 or v17.4. have 1 pc that had updates disabled and using v15.1.3 and is the only one that still works with application built-in trapping.
how is it that this option has been broken for so long? theres not a single ppd i can use that makes this work. i have checked all colour settings and everything else is the same as the old version. the only difference is the indesign version > 15.1.3
please fix this issue. also does anyone on a windows pc have this working at all? i have tried 4 machines and none of them do here.
i will also add that CC no longer lets me install an older version than for the other pc's so this makes it quite difficult in an office with 4 other people trying to run the same process on a single users pc.
i need these output as a ps file in seperations for a very old dpx system. it does not accept any other format.
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Luke commented
Still not working in CC InDesign v17.0.1 or v17.4. have 1 pc that had updates disabled and using v15.1.3 and is the only one that still works with application built-in trapping.
how is it that this option has been broken for so long? theres not a single ppd i can use that makes this work. i have checked all colour settings and everything else is the same as the old version. the only difference is the indesign version > 15.1.3
please fix this issue. also does anyone on a windows pc have this working at all? i have tried 4 machines and none of them do here.
i will also add that CC no longer lets me install an older version than for the other pc's so this makes it quite difficult in an office with 4 other people trying to run the same process on a single users pc.
i need these output as a ps file in seperations for a very old dpx system. it does not accept any other format.
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Pat Even commented
I tried to do the step by step to rectify the problem, but I don't know what I am looking for. I have to send this magazine off Monday to the regular printers. I this problem going to effect it? Help??
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CC commented
Any update on this?
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CC commented
I am getting the same error. When I am trying to print certain jobs and trap setting is selected it gives me the error. (Print/Output/Trap Application Built in) I turn it off trap setting and then it lets me print. It was working in CC Indesign 16.1, but it has not worked in any newer versions that have come out afterwards. Not sure what update was made, but would you please fix it. We have called Adobe directly and the issue was supposed to be escalated, but it has been few months since we called with no resolution. Attached are images of the error and the trap setting that I am talking about.
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Anonymous commented
I had the same problem when I upgraded from 16.0.1 to 16.1, so I went back to 16.0.1 and it was fine. Then I forgot all about it, upgraded to 17.0.1 and discovered not only does the problem still exist, but now I can't even go back to 16.0.1 anymore because it's no longer available!
This happens when I print to our rip, and it also happens when I try to print separations to a PDF using Adobe PDF as the printer. So it's definitely an Adobe problem and not a problem with the rip.
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Grant McDonald commented
Trapping does not work in the latest version (17.0)
Trapping does not work in version 16
Trapping does work in version 15.So something that works in V15, stopped working in V16 and still is broken in V17.
Steps taken to replicate error : attempting to trap separations from InDesign.
I have to run two versions of indesign to do my job properly, which does not help my workflow.(windows 10, x64)
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Brenton Wiberg commented
I have the same issue. Super frustrating!
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Brian Hall commented
Same here. And it's been a problem for a number of updates now. I've gone through the entire array of Adobe's suggested solutions for the "the engine failed…" error to no avail. Reinstalled 15.1.3 and trapping works fine there, leading me to believe it's InDesign's problem, not mine. I keep waiting for new updates to rectify the issue but they never do.
It's annoying but if I need something trapped I bounce it to PDF and then output it from 15.1.3.
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KatyBWise commented
Are there any updates on this problem? I'm currently having the same issue.
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Anonymous commented
I'm having the same problem. I cannot confirm it's because of the latest update, but it wasn't happening before the last update.
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Anonymous commented
After installing the newest updated version of InDesign today whenever I attempt to print a two color job as separations with the trapping turned on I get a message stating "the engine failed to output due to an unknown error." It's kind of important to have the trapping on with tight registration print jobs.
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Bruce commented
just issued a new laptop and having the same issue - won't print to bluebeam.
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Håkan Mossberg commented
Ive got the same problem and would like to get an alert when problem is solved...
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Aman Baitha commented
Hi! Tom
Provide me the information are you working with windows or MAC.
Because I need to Guide you the troubleshoot step based on your operating system.