Bug details

InDesign CC 2018 crashes when copying a text box

I just downloaded ID CC 2018 and every time I copy and paste a text box, whether inside the same document or a different one, the entire program crashes.

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Kate Hagan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hello All,

We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

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  • Matt commented  ·   ·  Flag as inappropriate

    I've had this issue on and off recently.

    Copy multiple text boxes and a couple of images, then – BOOM!
    Whole program crashes.
    Reopen program, repeat steps – BOOM!
    Whole program crashes.
    Reopen program, save and close file *just in case* – BOOM!
    Whole program crashes.
    Reopen program, save as a new file *just in case* – BOOM!
    Whole program crashes.
    Delete latent alias file, open last saved version (see step above), copy images and text – BOOM!
    Whole program crashes.
    Wonders why Adobe has monopoly on market.

    Indesign CC 2018 13.1
    Mac OS 10.13.6

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have the Indesign CC 13.1 update 2018 and this is still happening (crashes when i attempt to copy highlighted text.

    I have reinstalled it
    I have trashed Prefs
    I have restarted my machine.

  • Monica Singh commented  ·   ·  Flag as inappropriate

    Hi Kate,

    InDesign is out with new release, fixing multiple stability related issues.
    Please try that update and share your feedback regarding this issue.

    Thanks
    Monica Singh
    InDesign Team

  • Monica Singh commented  ·   ·  Flag as inappropriate

    Thanks Kate for the information!! Please share InDesign document and the crash report also because by following the steps in video I am not able to reproduce this issue locally..

    That would be really helpful..

  • Kate Hagan commented  ·   ·  Flag as inappropriate

    BTW, this is happening on both of my computers. Specs below:

    1. MacBook Pro Retina with macOS High Sierra, version 10.13
    2. iMac - just purchased a week ago, running on latest OS and version

  • Kate Hagan commented  ·   ·  Flag as inappropriate

    I am trying to copy the entire text box, not the text inside of the box. The text is not inside of a table. I am not using the eyedropper tool for this.

    A secondary instance of ID crashing unexpectedly occurred today as well. I have attached a video link below:

    Link:https://www.dropbox.com/sh/smyg0kp57xz0st9/AAD12MK51sHDfKBj9wJ_UeGma?dl=0

    Please let me know if you are not able to access this video. I need to be able to use ID 2018 now. Has this also been reported by any other users?

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