6469 results found

1. Defining a stroke beginning with a gap does not work

   If you define a stroke you can set the length of the first stroke to zero. But as you can see in the screenshot there is still some stroke visible.

   Best solution: Make a "zero stroke" possible, a stroke which starts with a gap.

   Second best solution: Change the minimum in the "length"-field to something > 0.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the issue

   -InDesign Team

2. Publish Online feature has issues when viewed in iOS 13

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

   We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

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   12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest InDesign version - InDesign 2023.

   
   

   --

   Adobe InDesign team

3. Cmd-O or Cmd-N doesn't work after InDesign starts up.

   This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

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   26 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

4. Reveal in Finder on NAS Server not working

   When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
   Revel in Finder command works fine if the .indd file is stored locally.

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   17 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

5. Multiple listings of same font in Find Font menu

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no double listing)

   I process large volumes of files; this is not an isolated incident nor a corrupted file. Packaging results in InDesign only grabbing the single correct font file, so that isn't broken. This behavior with Find Font is seemingly new to CC2019 (I'm working on 14.0.2). The multiple listing of same font, variation of font name when fonts enabled/disabled, and Find Font showing fonts missing that aren't because of what seems to be a name issue in Find Font. Has something changed in the way that InDesign reads fonts/accesses Document fonts folders?

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no… more

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

6. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

   InDesign 14.0 on Windows 10 x64

   I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

   Expected result:
   The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

   Actual result:
   In InDesign 14.0, clicking a document-installed font from the font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame font stays the same.

   Steps to reproduce:
   1. Create a new document in InDesign.
   2. Create a new text frame with the word "Test." Save and then close.
   3. In the same location as your new document, create a "Document fonts" folder. Copy an OTF or TTF font file into this folder. In my case, I copied "Sacremento-Regular.ttf" into this folder.
   4. Reopen the new InDesign document you saved in step 2.
   5. Select the text in the text frame. Note the current font (most likely Minion Pro).
   6. From the type list, select the document-installed font you copied into the "Document fonts" folder.
   7. Note the "Click 'Activate' button to activate fonts" error message, and that the font for the text frame has remained the same.

   InDesign 14.0 on Windows 10 x64

   I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

   Expected result:
   The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

   Actual result:
   In InDesign 14.0, clicking a document-installed… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

7. Can't delete InDesign color swatch

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out and unselectable.

   We have tried renaming the swatch, creating an identical swatch in Illustrator, placing and deleting both .ai and .eps files and merging the swatch with other swatches.

   This issue is also present in other legacy files with different swatches.

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out… more

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   8 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know… more

8. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

9. InDesign performance issue: Hangs when exporting to PDF

   1. Latest Indesign CC, Windows 10
   2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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   32 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

10. Indents not holding after page break

    1. InDesign CC 2018, though I logged this bug for 2017 as well. It may also have existed as far back as CS6. I had hoped it would be fixed in this release.
    2. Create a paragraph style that has a left indent and set text in that paragraph style. Set enough text to flow onto a second page.
    3. The text should retain the left indent after the page break.
    4. Sometimes, the first line of text after the page break does not retain the indent.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    The fix for this issue is now available in InDesign’s latest version, id 14.0.3.
    Please update your InDesign to try out the fix.

    Note:
    If you open a file which already has this issue, in the new version, you may continue to see the issue.
    To resolve such cases, you may SAVE AS the file or do a force text re-composition as the workaround

    However, all the new files created in the new version will not have this issue anymore.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

11. No Redraws on Object Highlight

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is highlighted.
    7. Select the menu item "Layout > Next Page."

    The document should navigate to the next page, but it doesn't. Although the scrollbar or page panel indicates navigation, the display remains frozen without redrawing.

    Furthermore, even when the mouse is moved away from the object (MouseExit), the object remains highlighted and can be challenging to unhighlight.

    This feature, highlighting objects using "Text tool + Cmd key + MouseEnter," has been present in InDesign since its early versions. However, this issue surfaced in version 18 (2023) specifically when using CPU Preview, despite no problems in version 17 (2022).

    ---

    There are similar issues with other functions.

    Steps to Reproduce

    In addition to the prerequisites mentioned above, turn on "Highlight Object Under Selection Tool" in "Preferences > Interface." Then, highlight an object with the Selection Tool and press the keyboard shortcut for "Layout > Next Page" (shift+page down).

    The document should move to the next page, but it does not. Similarity to the above bug.

    "Highlight Object Under Selection Tool" is a feature introduced in CS5.5. Turning this off can prevent the issue from occurring.

    However, even when this is turned off, the object highlight with "Text Tool + Cmd Key + MouseEnter" does not turn off. It might be a completely separate function. To avoid confusion, I explained these two separately.

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is… more
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12. Copy and Paste from Share for Review Comments panel not working

    You used to be able to copy/paste directly from the REVIEW panel COMMENT when you receive feedback. Now it won't allow you to copy what someone has reviewed and suggested as replacement text. This is very important as it makes it much more efficient to copy it from within InDesign rather than swapping between screens to do it from the browser. Please can you fix this! Thank you!

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has got fixed in InDesign 2024 19.2 Release.

    --

    Adobe InDesign team

13. PDF/X-1a運用において、危険度が高い「画像の配置方法」を発見しましたので報告させていただきます。

    Indesign （15.1.3）（16.4）（17.3）などで以下の現象を確認できます。
    表を作成し、「セルをグラフィックセルに変換」という機能を使用せずに、空のままのセル内に画像を配置します。
    配置方法は、何も選択していない状態で「ファイル」、「配置」、画像を選択して「開く」、配置先のセルをクリックといったものです。
    この配置方法でドキュメントを作成し、「プリント」より出力して確認したところ何の問題もありません。
    印刷会社へ渡すためのPDF/X-1aを「書き出し」より出力します。
    期待する結果としては、「プリント」からの出力結果と同等のPDFが作成されることです。
    実結果は、Illustratorのドロップシャドウが黒ベタに、同ぼかし効果が無効に、Photoshopのレイヤマスクが黒ベタになったPDFが作成されてしまいます。
    以上です。

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

14. Load DTD throws error in InDesign 2022 (17.0)

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't always occur. I am typically able to get around the issue by scrolling around the document or clicking on text boxes, then simply running the tool again. It's unclear what could be causing this different behavior each time the tool is run.

    This also affects document.loadDtd in the scripting object model.

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue was fixed in InDesign 17.2

    Please update to this version or later to get the fix.

    
    

    --

    InDesign team

15. InDesign is not correctly role mapping all paragraph styles to tags, when creating an accessible tagged interactive PDF

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names are displaying as the tags that I have created. But this is not happening. I am finding that some of the tags are role mapping correctly, while several other tags are appearing incorrectly role-mapped with their original paragraph style names in place instead of the tags that I had assigned to them in InDesign.

    There seems to be no logic to this. This role mapping problem is occurring on every document I export as a tagged interactive PDF, no matter the size (i.e. from a small 12pp booklet to a large 125pp brochure). The only common characteristic is that the initial pages of the PDF have the tags correctly role mapped, but then as the document progresses some of the tags start to break down with their tags not appearing and instead their original paragraph style names are displayed. I have tried exporting the PDF from my another Mac and I get the same result.

    Today I have discovered something interesting: if I export just a few pages at a time then the role mapping is working correctly. The problem seems to occur when I export the full document – InDesign does not seem to be able to export all the information correctly en masse.

    Note: I have updated to InDesign 15.1.2 today and the problem is still occurring.

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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16. InDesign freezes while working with "Scale Tool"

    When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.

    InDesign 15.1.1 on macOS Mojave 10.14.6

    HELP!

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    16 votes

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    21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’re reviewing this issue.

    —
    Adobe InDesign team

17. Very Slow Performance

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

    I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

    I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

    Manuel

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

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    16 votes

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    5 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

19. Relink from CC Libraries Sorting

    When Relinking assets in InDesign using "Relink from CC Libraries", the CC Libraries panel that shows isn't capable of having its sort order (date modified vs alphabetically) changed nor is it able to show Groups - please fix so it has the same view functionality as the regular CC Libraries Panel.

    16 votes

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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20. [macOS] soft return converted to hard return in InDesign Tagged Text

    Affected version:
    14.0.3 [macOS]

    Steps to reproduce:
    In a New document, make a new text container.
    Enter this sample text:
    “line1 \n line2 \r line3 \n line4”
    where \n = shift+return
    and \r = return
    “line1{{shift+return}}line2{{return}}line3{{shift+return}}line4”
    Set space before or space after to 0.125”
    Export as Adobe InDesign Tagged Text, Unicode format.
    Import result using File > Place

    Expected result
    Soft returns and hard returns

    Actual result
    Hard returns only (soft returns converted)

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  amaarora responded

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this article for more information: https://www.oreilly.com/library/view/mac-os-x/0596004605/ch01s06.html
    A same analogy is found in excel when saved as a text file

    Thanks

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this… more