6480 results found

1. mouse lag in indesign when photoshop window open

   Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.

   I have identified that this only happens when a photoshop window is open behind or next to the indesign window.

   Indesign 13.1
   Photoshop 19.1.2
   Mac os sierra 10.12.6

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   22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.

   Please upgrade the Apple dongle to overcome the issue.

   ---

   Adobe InDesign team

2. Display not properly refreshed

   In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue to us.
   We are currently reviewing it.
   InDesign Team

3. anchor

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture) will be tagged (probably within the P tag)

   4) Actual result:

   Text field (or picture) is not tagged.

   The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

   When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture) will… more

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   5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

4. Non-Printing Layers in Italics

   InDesign no longer italicizes the name of non-printing layers in the layers panel. This made a scan of which layers were printing or non-printing quick and easy.

   With the 2018 update, it seems like non-printing layer names just display as a SLIGHTLY lighter weight of the standard layer name type, making it hard to tell which layers are doing what at a glance.

   An update that clearly demarcates non-printing layers would be appreciated.

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

5. New defined Character Color in Paragraph Style not visible

   1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign CC Version 2017.1 Build 12.1.0.56
      MAC OS X Yosemite 10.10.5

   2. Steps to reproduce the issues
      Create a new Paragraph Style
      Go to Character Color tab
      Create new color with a double click in the black square
      Define some values for C/M/Y/K and click OK

   3. Expected result
      The new color shoud show up at the end of the existing color list

   4. Actual result
      The new Color don’t show up
      After changing to another tab and back the color show up

   5. Test file, screenshot, video or GIF capturing the issue (optional)
      Video (in German) > https://youtu.be/9W9BVGGpMCQ

   1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign CC Version 2017.1 Build 12.1.0.56
      MAC OS X Yosemite 10.10.5

   2. Steps to reproduce the issues
      Create a new Paragraph Style
      Go to Character Color tab
      Create new color with a double click in the black square
      Define some values for C/M/Y/K and click OK

   3. Expected result
      The new color shoud show up at the end of the existing color list

   4. Actual result
      The new Color don’t show up
      After changing to another tab and back the color show up

   5. Test file, screenshot, video or GIF capturing the issue (optional)
      Video… more

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   5 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Bug when editing link text when changes are tracked

   There it a bug which occurs when the following takes place.

   1. Track changes is activated for a text frame in InDesign.
   2. A user adds text that will include a hyperlink.

   (See Image1.)

   1. A second user creates the hyperlink in the text.
   2. This user also then makes a change to the text that contains the hyperlink.

   (See Image2)

   1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink. Depending on how this occurs text content can also be duplicated following the original text.

   (See image3)

   Image3 shows that the default hyperlink styling (blue with underlining) now extends to the end of the original text. The hyperlink itself also extends that far.

   This will happen in any place where a change occurs in text containing a hyperlink that was originally added by another user. It is not likely to occur very often (due to the nature of the steps that need to occur in a specific order) however the results could very big problems if they are not caught.

   There it a bug which occurs when the following takes place.

   1. Track changes is activated for a text frame in InDesign.
   2. A user adds text that will include a hyperlink.

   (See Image1.)

   1. A second user creates the hyperlink in the text.
   2. This user also then makes a change to the text that contains the hyperlink.

   (See Image2)

   1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink. Depending… more

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7. Version 18.5.1 freezes when closing a document

   When you close a document, the software freezes. It is not possible to exit, it is not possible to open a new document or click on any command in the menu. I downgraded to version 18.5 and it is fine.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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8. External Object 'lib:AdobeXMPScript' not exist!

   Try to execute the attached code in the screenshot.
   And you will this error:

   Error Number: 52
   Error String: I/O Error

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   4 comments  ·  Scripting  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue was fixed in InDesign version 16.3 that was released some time back.
   Closing this issue.

   —
   Adobe InDesign team

9. Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

   Version of Adobe InDesign: 15.1.2 / macOS 10.15.6

   Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.

   Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.

   Actual result: InDesign hangs and needs to be force quit.

   18 votes

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   14 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —
   Adobe InDesign Team

10. Exporting accessible PDF – wrong BoundingBox

    InDesign Version: All

    Background:
    An accessible PDF needs for all graphics and pictures a bounding box.
    This is used by AT e.g. to set a focus to a visual impaired user.
    Using the PDF export a bounding box is defined for all linked images.

    Problem:
    Often the bounding box does not fit to the visible area.
    AT user get wrong information, in fact the file is not accessible.

    Steps to reproduce the issues:
    Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

    Expected result:
    Bounding box fits to visible area

    Actual result:
    The bounding box is bigger than the visible area, if the assets content is bigger than the area show.

    Workaround:
    You can fix this in Acrobat theoretically, but this is nor real workaround as you only edit values and dont have visual feedback.

    Attachement:
    InDesign sample files and accessible PDF with bounding box example + visible error.

    InDesign Version: All

    Background:
    An accessible PDF needs for all graphics and pictures a bounding box.
    This is used by AT e.g. to set a focus to a visual impaired user.
    Using the PDF export a bounding box is defined for all linked images.

    Problem:
    Often the bounding box does not fit to the visible area.
    AT user get wrong information, in fact the file is not accessible.

    Steps to reproduce the issues:
    Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

    Expected result:
    Bounding box fits to visible… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review the bug shortly

    -InDesign Team

11. Error creating Review

    That I create a sharing link for review
    I get the following error.
    What could be the problem?
    Thanks

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    15 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed in the latest release of InDesign 15.1.2

    Please update to this version to get the fix.

    —
    Adobe InDesign team

12. Style Override Highlighter not highlighted when in use

    When I make some style changes in my text, the "Style Override Highlighter" marks theses changes. Great feature, no problem at all.

    But when I 1) quit InDesign and 2) start it again, the changed text is highlighted but the "Style Override Highlighter" icon [+a] is highlighted not at all.

    Solution shortcurt: Click on [+a] in character style panel, then on [+a] in paragraph style panel and it should behave the way it should. But it would be better if it'd be working the way it should.

    German InDesign 2020, Mac OSX 10.14.16

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    Closed: Not Reproducible  ·  amaarora responded

    Hi,
    Since for most of issue the issue no longer occurs, or is resolved after cleaning InDesign cache and preferences, we are closing the issue

    Thanks

13. cross-references bug introduced with 2018.1 update

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I want to edit. Fortunately, it is easier to do this now that the search box is there – but it’s an extra step that requires typing the cross-reference into the search box to find it.

    Hopefully you guys will be able to fix this soon so double-clicking on a cross-reference in the panel works the way it did before. Thanks!

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I… more

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in ID CC2019 version.

    Please update to the latest version of InDesign available via Creative Cloud application.

    Adobe InDesign team

14. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

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    21 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi all,

    We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

    Thanks

15. "Insufficient data for an image" error is shown on opening PDF in Acrobat

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

    I hope you can look into this and perhaps address it in the new InDesign version.

    Best regards,
    Mike Böger
    Moolenaar BV

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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    11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

    Please download this update from Creative Cloud Desktop app to get the fix.

    
    

    --

    Adobe InDesign team

16. InDesign 2023 (18.0) Screen not refreshing

    Half the time or more, page down/up and zoom do not refresh the screen. Attempting to select something just draws the rectangle around nothing. Finally through a variety of erratic body movements, thrashing and random gestures, ID wakes up. This is a huge step backward from v17. Productivity severely hampered.

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're looking into this issue.

    
    

    --

    Adobe InDesign team

17. "Selection" and "Direct Selection" tool icons mixed up in toolbar

    The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

    The mouse arrows themselves remain correct, as do their functions.

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    
    

    Please update to this latest version to see the change of these tool icons.

    --

    Adobe InDesign team

18. GREP search failed to match all text in a story

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A similar issues when trying to use \X+ to select all text in a story. Only some portions of the text over multiple of ~ 50000 text will be selected.

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

19. GREP position marker "^" = Beginning of Paragraph (not beginning of a new line after a forced line break)

    Dear Support,

    with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
    But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

    This is not correct: A forced new line is not the beginning of a paragraph.
    The only correct way would be to consider the beginning of a paragraph (RETURN).

    Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits at the beginning of a paragraph. However, a combination with the search for a paragraph format can be disturbing here: with the lookbehind combined with a paragraph style only those places are found, where two consecutive paragraphs have the same paragraph style.

    Please correct the effect of ^ to only beginning of paragraph (and not forced line break).

    Dear Support,

    with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
    But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

    This is not correct: A forced new line is not the beginning of a paragraph.
    The only correct way would be to consider the beginning of a paragraph (RETURN).

    Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits… more

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    17 votes

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it shortly

    -InDesign Team

20. Can't share for review

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    22 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please check if you are properly signed into your Creative Cloud account. Try signing out and signing in again, if necessary.

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    Adobe InDesign team