6469 results found

1. InDesign CC (13.0.1.) - Often can't save as InDesign-Document (error code 0)

   InDesign often says that it can't save my InDesign-Document, because its damaged (error code 0) . It damage my files, so that i've to save as IDML.

   Annoying.

   Cant't reproduce the problem.
   I work local, so it can't be an connection-problem.

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   26 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
   In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.

   As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
   -———————————————————————————————-

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   Few of our users have commented that the issue is still not fixed for them. We sincerely regret the trouble caused.
   In our attempt to eliminate the problem completely, we could identify few scenarios in the which the problem would manifest. While we acknowledge that the list of scenarios may not be exhaustive, we assure you that we are continuously working towards solving the problem completely.

   As far this thread is concerned, we are closing it for now. If you continue to face the issue, please reach out directly at sharewithid@adobe.com.
   -———————————————————————————————-

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu… more

2. InDesign palettes/panels do not expand or open when Application frame is Off

   These small panels that you can attach to the large panels would not expand now after the update to 13.0.1
   I had problems with it already 2 updates back.

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   30 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

3. Endnotes in epub2 don't work when using split document by paragraph style

   After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

   Thanks in advance
   Gert

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   19 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest update of InDesign using Creative Cloud Desktop Application to get the fix.

   
   

   --

   InDesign team

   Adobe

4. Find Format and Change Format option unavailable in Find/Change-文字種変換

   Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
   OS : macOS10.15.6

   1.Steps to reproduce the issues
   1. Open Find/Change Window.
   2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
   3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
   4. The Change Format in "文字種変換" also unavailable.

   2.Expected result
   The selected style is displayed correctly in Find Style area and is correctly apply.
   Also, the replacement style is set correctly in Change Style and replaced as well like InDesign 2021.

   1. Actual result We can't set Find Format and Change Format options in "文字種変換" in Find/Change window. Test file, screenshot, video or GIF capturing the issue (optional)

   Japanese.
   1.問題を再現する手順
   1.検索と置換ウィンドウを開きます。
   2.「文字種変換」を選択し、「検索形式」をクリックして、「検索する属性を指定」ボタンをクリックします。
   3.選択したスタイルが検索形式のエリアに表示されず、適用できません。ただし、再度「検索する属性を指定」ボタンをクリックすると、前の手順で選択したスタイルが表示されます。
   4.「置換形式」のスタイルも利用できません。

   2.期待される結果
   InDesign2021と同様に、選択したスタイルが「検索形式」エリアに正しく表示され、検索対象として正しく機能する。また、「置換形式」も同様に設定できて正しく置換が行える。

   3.実際の結果
   「検索と置換」ウィンドウの「文字種変換」で「フォーマットの検索」および「フォーマットの変更」オプションを設定することはできません。

   Please refer below,
   https://community.adobe.com/t5/indesignフォーラム/文字種変換で検索形式の指定ができません/m-p/11695809

   Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
   OS : macOS10.15.6

   1.Steps to reproduce the issues
   1. Open Find/Change Window.
   2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
   3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
   4. The Change Format in "文字種変換" also unavailable.

   2.Expected result
   The selected style is displayed correctly in Find Style area and is correctly apply.
   Also, the replacement style is set correctly in Change Style and replaced as well like InDesign… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

5. InDesign, InCopy: linked copy and image files randomly broken

   We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

   Looking for a resolution to these issues:

   InDesign: Not all image and InCopy files are automatically updating / relinking to original assets on Box. This occurs when both original and different users open the InDesign file to edit it.

   Box Drive: Writers cannot always see ICML and Assignments files on Box Drive (in the Finder) after an Art Director has exported them for the writer to work on. This typically occurs shortly after exporting the assets.

   Bridge: time to load image previews can take up to 15 minutes for some designers.

   We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

   Looking for a resolution to these issues:

   InDesign: Not all… more

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

6. ID 2020 - Indent in combination with wrap text around an image not working

   In Indesign 2020, whenever I want to wrap text next to an image, but the text also has an indent the text jumps from the supposed position.
   In Indesign 2019 this did not happen. The text was wrapped nicely next to the image, the way you should expect.

   My guess what happens here, is that the indent specs are applied not the the edge of the frame, but to the edge of the text. Which corrupts the spacing between the image and the text.

   I'm working with the latest 2020 version on iMac with Catalina

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   25 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue is addressed with a new option "Honor Text Indents in addition to Text Wrap" in Preferences > Composition dialog. This option is ON for new docs created in ID2023 and needs to be turned ON for docs created in older versions of InDesign when opened in ID2023.

   
   

   --

   Adobe InDesign team

7. Copying animations loses timing panel settings

   When copying/duplicating animations (using ANY method), the timing panel settings are completely lost. This is really bad for complicated animations. The timing panel settings should be maintained when animations are copied/pasted or duplicated in any way.

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   4 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting this issue. We’re currently reviewing it.

   —
   Adobe InDesign team

8. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

   Steps to Reproduce:
   1. Object->Make QR Code...
   2. Input strings "問題は日本語を正常に扱えるかどうか。".
   3. Result QR Code is incorrect.

   Actual Result:
   Sometimes, we got the wrong code in Japanese locale.

   Any Workarounds:
   Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
   This was coded into the InDesign try and get "image1.png".
   Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

   42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1 8 0a ce 09 78 c2 17 9c 14 11 81 a7 38 24
   63 02 5e 70 10 06 08 00 ec 11 ec 11 ec 11 ec 11

   The top has been encoded in the beginning have you because of 8-bit byte mode from the head with a "0x4". Then, the character codes are used here is UTF-8. Until "... 正常に扱" it has been encoded successfully. But it can not be decoded completely normal the next "え"(12th character) or later.
   In fact, this string is a mode change in a 35 byte. And, now, the used is "0x8" So KANJI Mode. Subsequent bytes will be the number of characters. "0xa" So 10 characters. And compressed into one character 13bit in this mode. Actual rest of the string is "えるかどうか。" 7 is the letter does not match the number of fundamental places because. The code itself will be inferred from the simple result of decoding.A byte sequence that has been obtained is decoded as SJIS but UTF-8 has over encoded as it is. The character code must perform the encoding by converting to SJIS from KANJI Mode. 7 is why this in a letter 21 bytes because it is each of the three-byte count of and 10 characters to compress the two-byte set to 13bit come out.
   A decoder is handled by SJIS because of KANJI Mode. So characters are garbled.

   KANJI Mode makes incorrect code words in InDesign and why mode change in a 35 byte?
   In case of "問題は日本語を正常に扱えるかどうか。" all characters are non-Ascii code range and all characters in SJIS code range. It must be encoded KANJI Mode if using KANJI Mod.
   However, I think it is better to encode 8bit byte mode with UTF-8 all characters.

   Please reference below:

   81 28 31 32 a0 29 ae 3a 7f da 3a 82 e0 bb 35 96
   85 24 b6 a1 26 0b 48 4a 42 8e 12 40 94 80 08 00
   ec 11

   It is correct code words in KANJI Mode with "問題は日本語を正常に扱えるかどうか。"(image3.png/Made by QR Code Maker Pro in Adobe AddOns)
   And below codes encoded in 8bit byte mode with UTF-8

   43 6e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1e 38 18 8e 38 28 be 38 18 be 38 1a 9e 38
   18 6e 38 18 be 38 08 20 ec 11 ec 11 ec 11 ec 11
   ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11

   I recommend discarding KANJI MODE. I think all characters to be encoded 8bit byte mode with UTF-8 characters is the better way.

   To Adobe, Please check ID-4170816.

   Steps to Reproduce:
   1. Object->Make QR Code...
   2. Input strings "問題は日本語を正常に扱えるかどうか。".
   3. Result QR Code is incorrect.

   Actual Result:
   Sometimes, we got the wrong code in Japanese locale.

   Any Workarounds:
   Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
   This was coded into the InDesign try and get "image1.png".
   Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

   42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
   ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
   68 9b 1 8 0a ce 09… more

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

9. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

   Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

   It will open OK from the Creative Cloud Desktop App.

   Event viewer log is generated showing the following:
   Faulting application name: InDesign.exe, version 13.1.0.76
   Faulting module name: PMRuntime.dll, version 5.0.0.191

   1.
   Version: InDesign CC 2018, 13.1.076
   Also occurs with version 12.1.0.56
   Windows OS: Windows 10, version 1803 (Build 17134.165)

   2.
   Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

   There appears to be an issue with security permissions or a compatibility issue with the latest Windows 10 build.

   Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

   It will open OK from the Creative Cloud Desktop App.

   Event viewer log is generated showing the following:
   Faulting application name: InDesign.exe, version 13.1.0.76
   Faulting module name: PMRuntime.dll, version 5.0.0.191

   1.
   Version: InDesign CC 2018, 13.1.076
   Also occurs with version 12.1.0.56
   Windows OS: Windows 10, version 1803 (Build 17134.165)

   2.
   Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

   There… more

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   23 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for patience while we were investigating into the root cause of the issue.
   During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

   Please find below steps to whitelist the application:
   1. From the Enforce console select System > Agents >Application Monitoring.
   2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
   Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
   3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
   4. Click on save and verify the application in the list of monitoring activities is unchecked.
   5. After making these changes, test the whitelisted application to see if the issue is resolved.

   Regards,
   InDesign Team

   Hello All,

   Thank you for patience while we were investigating into the root cause of the issue.
   During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

   Please find below steps to whitelist the application:
   1. From the Enforce console select System > Agents >Application Monitoring.
   2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
   Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
   3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
   4. Click on save and verify the application in the list of monitoring activities is unchecked.
   5. After making… more

10. Rollover images "stick" in Interactive PDF

    Hi, I am working on the document that contains multiple rollovers. All of them "stick" at one point or another, the images will change to "rollover" state but not to the normal state when hovering off. This is very confusing for the end-users. Please see attached pdf. I am using InDesign CC 2018.

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Thank you all for reporting the issue to us.
    We have concluded our investigation into the issue. As per our findings, the bug belongs to Acrobat and there is little that can be done at InDesign’s end.

    We have already notified the concerned team, internally and they would be working on the same.

    For now we are closing this thread for InDesign.

    -InDesign Team

11. Blank (Empty) panels in InDesign

    Effects panel is blank for the last month or two. Inconvenient.

    Indesign 2018, 13.0.1
    Mac OS 10.13.1

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    16 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue is no longer reproducible. If you are still facing this issue, you may try to quit the application, trash InDesign Cache and Preferences and check again.

    
    

    --

    Adobe InDesign team

12. Find/change: Search popup—not all options show

    Many times, I have gone to the Find/Change dialog box and not seen any options in the Search popup other than "All Documents or "Document."

    "Story," "End of Story," etc. are missing.

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The options 'Story' and 'End of Story' is shown only when the cursor is inside a text frame. Otherwise, only Document and All Documents options are shown.

    
    

    --

    Adobe InDesign team

13. Hyperlink alt text is ignored in the latest version of Indesign

    When creating or editing a hyperlink there is an option to add alt text. If you add alt text to your link and export an accessible PDF the alt text is ignored. I have a document with a ton of hyperlinks that all need alt text which we have added but don't come through because of this bug. Now I'm forced to add them again to the PDF.

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    According to the ISO-32000, the Hyperlinks are NOT supposed to be populated into the Alt-Text field. They should be entered into the Contents Key (see attachment) instead.
    InDesign currently does place them in the correct place [see screenshot attached].
    While someone using Acrobat can also add them to the Alt-text field, this is technically less correct than entering into the Contents key but either will pass an Accessibility checker.

    InDesign implemented this correctly based on the above information (provided by Accessibility experts, like Dax Castro, thanks Dax).

    Closing this issue.

    —
    Adobe InDesign team

14. Opening Text Wrap panel crashes application

    1. Indesign 2021
    2. Place image, open text wrap panel, does not open panel and crashes.
       Happens with any image and any document. Panel opens fine if pic box empty.

    OsX Mojave.

    Gone back to 2020.

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    37 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

15. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating and will never know that the links are not "reading."

    Also, if you have a Figure which is hyperlinked the proper structure for that in a 508 compliant PDF is to place the Figure tag inside the Link tag and assign alternative text to the Figure tag not the link tag. Now with the null text Link tags, THIS will produce a "nested link" error from the Acrobat Checker. The nested alternative text for the Figure will not be read. Unfortunately, many people attempting to make 508 PDFs are unaware of what "null alt text" is and will have a devil of a time trying to resolve the error.

    So, instead of making PDF remediation easier with this new feature in ID you have made things worse!

    Ideally if no alternative text is entered in Indesign there should be no Alt text attribute of any kind in the Link Tag in the PDF.

    I've attached several files so you can see what this looks like in the Tags panel, but to truly understand it you should try to "read" the attached PDF using a screen reader like Jaws or NVDA.

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

16. Variable Fonts don't display correct via PDF export

    I'm very excited to see variable fonts in InDesign, thank you!

    However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

    If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable fonts (FontView etc).

    Please fix this so that PDFs which contain live type show up the same as those where Type > Convert Outlines is used. Thank you.

    I'm very excited to see variable fonts in InDesign, thank you!

    However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

    If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable… more

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    6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi,
    This has been fixed with InDesign version 15.0.2
    Please update to the latest version to check the fix

    Thanks

17. Please change one word in the German Indesign

    The German Word "Abstände" is used two times in the paragraph style panel but with two completely different meanings.

    First use "Einzüge und Abstände" is in English "Indents and Spacing".

    Second use "Abstände" is in English "Justification".

    Please change the second one to "Blocksatz" or "Blocksatzeinstellungen" so that the German users will not be confused anymore.

    Or contact a German speaking InDesign pro user for a better translation.

    Just a small change to make a lot of (German speaking) people happy!

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    7 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

18. Color theme tool pop-up window unable to be closed

    I'm running Adobe Indesign 14.0.1
    To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.

    There needs to be some way to hide or close this small window that pops up, like other toolbars that are able to be closed by clicking an X button somewhere on the pop-up, or under the window toolbar and checking and unchecking to toggle visibility.

    I'm running Adobe Indesign 14.0.1
    To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.

    There needs to be some way to hide or close this small window that… more

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    10 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    User is no longer facing the issue anymore with latest InDesign version.
    Closing the issue.

    —
    Adobe InDesign team

19. Data Merge not populating fields CC2019

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the PDF, it will have only the placeholders, such as <<Name>> <<Address>>. This happens sporadically but frequently. I cannot say a similar problem never occurred with an earlier version of ID, but I do not remember ever having this precise problem before CC2019. To clarify – it successfully merges many of the records, but starts with a random record in the middle, not the first. Then the unpopulated records are at the end of the PDF output, and I am missing the records that should have been at the beginning. It is very strange. I cannot provide steps to reproduce the problem because it is a random ocurrence. For starters I would just like to know if anyone else has experienced this same problem. Thank you in advance.

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the… more

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

20. mouse lag in indesign when photoshop window open

    Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.

    I have identified that this only happens when a photoshop window is open behind or next to the indesign window.

    Indesign 13.1
    Photoshop 19.1.2
    Mac os sierra 10.12.6

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    22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.

    Please upgrade the Apple dongle to overcome the issue.

    ---

    Adobe InDesign team