mouse lag in indesign when photoshop window open
Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.
I have identified that this only happens when a photoshop window is open behind or next to the indesign window.
Mac os sierra 10.12.6
We confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.
Please upgrade the Apple dongle to overcome the issue.
Adobe InDesign team
22 commentsComments are closed
Muddasar Bagwan commented
Hi I have faced the same issue thank you for the solution it worked for me when I closed Adobe illustrator then my InDesign worked well.
I was having the same issues with the mighty mouse lagging and flickering, and by me quitting out of Photoshop, the mouse issue stopped.
[Deleted User] commented
Same issue here. Interestingly it's only an issue using the mouse, I don't experience the same problem with wacom pen.
Same issues, been having for a while. I'm glad it's finally been flagged. Most of us that use InDesign work with Photoshop simultaneously, so it gets incredibly frustrating.
Mac Sierra 10.12.6
Jeroen Schuiten commented
Same issue here in Photoshop, Illustrator, and Animate CC
macOS Mojave v10.14.5
This is driving me bonkers and I see this was posting in June & nothing has been done!!
Any update on this? I have the same issue, only when photoshop is open. Stupidly and against my better judgement because of EXACTLY this kind of issue, I upgraded to CC2019. I'm on an MacBook Pro 2018 on Mojave
I’m having a similar issue. In InDesign and Illustrator, my mouse lags like I’m dragging a block of concrete with it when the cursor is over the page or artboard, but no lag when the cursor is over a tools panel. Also, this only happens when using the programs on my external monitor, not on my MacBook screen. Tried a different mouse and same issue. The lag is so bad it makes InDesign and Illustrator unusable. 07/26/19
Adobe InDesign 14.0.2
Adobe Illustrator 23.0.3
MacBook Pro (13-inch, 2017, 2.3 GHz Intel Core i5, 8 GB 2133 MHz LPDDR3, Intel Iris Plus Graphics 640 1536 MB)
Monitor: DELL S2718D
Edit: I've also deleted and reinstalled my Creative Suite to try and fix, and still have the same issue.
Peter Wise commented
Same issue here:
Minimizing Photoshop fixes it, but that's still not really a workable solution.
Denise Bowe commented
Yes, this is happening to me also, and I have a photoshop window open. When I click on my photoshop window, the mouse works great but when I switch back to InDesign it flickers, doesn't want to move and is nearly unusable again.
Mac os sierra 10.12.6
Yes - I get this issue often!! Couldn't put my finger on it. Just read here that it happens if PhotoShop is open in the background. Happens in Illustrator too. Minimising PhotoShop fixes the issue.
I'm using a brand new 2018 MacBook Pro (custom built in March 2019) with these specs so I know my Macbook is up to the task and Adobe CC 2019 Apps.
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
2.7 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 655 1536 MB
Kyle Johnson commented
Same problem on 2018 MacBook Pro. Fixes itself when I close photoshop.
I'm now having the problem with no other programs open, just indesign.
This thread started in May last year. A year later. Still not fixed. Crazy that I want to work in a suite of apps and they are not compatible with each other. I absolutely NEED to have Indesign, Photoshop and Illustrator open on my projects so I can update assets without closing them.
The problem is still there:
You don't need to close photoshop, we found out that it helps to minimize photoshop.
Ana-Irina Vescan commented
Hi! It's already 2019, with the latest Indesign update and it's impossible to work with. I am getting an extremely laggy, buggy and super-annoying cursor everytime I zoom in or move a bit quicker. I am working in parallel with Illustrator, and it appears that this lag appears everytime I use another Adobe software next to Indesign. Indesign is getting worse with every update (and don't even get me started on Illustrator), and I'm turning into a crazy person shouting at my computer. Oh, and my computer is a HP Omen desktop machine, with 32 GB of RAM, 1080Ti NVidia GPU and i7-7700K 4.2 GHz CPU and it doesn't deserve to be shouted at. So don't blame it on the machine, Adobe.
Jessica Martin commented
Same issue, working on a brand new MacBook Air; Illustrator cursor was flickering and felt (as you say above) like it was swimming through mud.
I also had InDesign and Photoshop open in the background; the second I closed Photoshop the issue went away!
While this is an issue Adobe needs to address, for me, just knowing that I could make it stop by closing Photoshop has been a life-saver. Thanks!
David Vickers commented
I'm using CC2019 and I'm having the same issue here and as soon as I close the open Photoshop window the mouse becomes as responsive as it should be.
I'm having the same problem. And suddenly. I recently changed from an iMac to a MacBook Pro. I never had this issue with the iMac. Earlier this week I didn't have this problem with it on the MacBook. Started yesterday. Closing any active Photoshop and/or Illustrator files fixes it.
Hopefully this is not an issue with the 2019 releases of CC. We haven't upgraded yet at work.
When photoshop is open my mouse is extremely laggy in InDesign and Illustrator. Makes the program unusable. The problem is fixed when I close out Photoshop. I would like to be able to have all three programs open since I use each of them at my work. I've reported this already and nothing had been done and only found one forum thread and no one has responded to them. Any ideas or help?
Ive attached a video below of the problem.
- All my apps are up to date
- My computer is up to date
MacBook Pro (13-inch, 2017)
2.5 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 640 1536 MB
Running 10.14 (18A391) Mojave