7414 results found

1. Icon Panels do not expand correctly when Application Frame is OFF.

   Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

   ISSUE
   When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
   The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
   Attaching screenshot for reference.
   No problem when Application Frame is enabled.

   TECHNICAL INFO:
   macOS Sonoma 14.2.1 (happened in prior OS versions too) – Retina 5K, 27-inch-2019
   Adobe 2024 (19.2)

   TEMPORARY WORKAROUND
   Change preference of UI scaling to smallest.

   Recurring issue from one InDesign upgrade to the next! Found 2- and 6-year old reports of the same bug. In-between updates fix it but reoccurs with every new upgrade...

   ISSUE
   When Application Frame is disabled, panels that are on the right side of the screen don't expand towards the left as they normally would but to the right.
   The bigger the UI scaling size, the more to the right of the screen the panel expansion moves, soon disappearing altogether. Only smallest sizing allows to display properly.
   Attaching screenshot for reference.
   No problem when Application Frame is enabled.

   TECHNICAL INFO:
   macOS… more

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign 2025 version (20.1 update).

   --

   Adobe InDesign team

2. On waking Mac from sleep, open documents are grayed out on external monitor.

   If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
   Apple M1 Max, Sonoma 14.0, InDesign 19.0

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   16 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —

   Adobe InDesign Team

3. Application Window 'resizes to bottom-half of screen' after waking Mac from sleep.

   There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

   There are comments on this thread that confirm

   this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

   https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

   please, Adobe support, address this issue.

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   13 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue of Application Window getting resized after waking Mac machine from sleep has been addressed in InDesign 2024 19.2 Release.

4. The Book panel does not remember its size and location

   The Book panel is the only panel in InDesign that doesn't remember its size and position when you close and re-open it.

   Steps to reproduce:

   1. Create a new book (File > New > Book). The book panel is shown at the centre of the screen. No need to add documents to it.
   2. Move the panel to another location on the screen, and change its size in the usual way (click-drag on a corner of the panel).
   3. Save the book and close it.
   4. Re-open the book.

   Expected behaviour: the book panel is opened at the same location and at the same size as when you closed it.

   Actual behaviour: the book panel is opened at the centre of the screen at the size it was when you created it.

   The Book panel is the only panel in InDesign that doesn't remember its size and position when you close and re-open it.

   Steps to reproduce:

   1. Create a new book (File > New > Book). The book panel is shown at the centre of the screen. No need to add documents to it.
   2. Move the panel to another location on the screen, and change its size in the usual way (click-drag on a corner of the panel).
   3. Save the book and close it.
   4. Re-open the book.

   Expected behaviour: the book panel is opened at the same location and at the same… more

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Book panel is a special type of panel that is always associated with the .INDB file – unlike other panels where there is no actual association with a file on disk. The panel also shows the name of the Book file. If that INDB file is deleted, then the panel does not have any meaning.
   Only when the Book file is opened is the Book panel available. So it can’t be part of a workspace & thus its size and location also can’t be fixed as there could be multiple Book files that can be opened simultaneously.

   —
   InDesign team

5. Artifact Tagging

   InDesign now ignores it half the time when I designate an object as an artifact in the object export options panel. I run an accessibility check on the PDF and those objects come up as errors in the alternate text check, and I have to manually desginate them all as artifacts within Acrobat. I know this is a new issue, because I've been working with the same template for several years and locked down all the objects that were supposed to remain the same month to month. Never has a problem until the 2020 update.

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   -InDesign Team

6. ALT Text not appearing in group

   InDesign 2020

   Issue: I have a screenshot with alt text included (typed in the Object Export Options dialogue). I then have a simple red box (rectangle tool, no fill, 2pt stroke) highlighting a section of that screenshot. When I group those objects, and export a tagged PDF, I get an error in Acrobat stating that no alt text exists.

   Expected result: Alt text should appear.

   Actual result: No alt text is present, or the assigned alt text is not recognized and is flagged by Acrobat's accessibility checker.

   This issue did not exist with ID 2019.

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue was made available in InDesign 2022 version.

   --

   Adobe InDesign team

7. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

   InDesign CC : 2020 / 15.0.0.155
   MacOS : 10.13.6
   MS Excel : 16.30 for Mac

   We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign CC 2020 as soon as possible. An please in InDesgin CC 2019 Excel-Numbers with a sign for thousands place (e.g. 2'153) imported with a non correct sign (e.g. 2'153 imports to InDesgin CC 2019 as 2Õ153). Please verify this also.

   Many thanks in advance,

   InDesign CC : 2020 / 15.0.0.155
   MacOS : 10.13.6
   MS Excel : 16.30 for Mac

   We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign… more

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   16 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

8. PDF Hyphenation Bug when line has cross-reference, hyphenated word, and option is to create Tagged PDF

   When exporting an InDesign document to PDF, the hyphenated word is displayed incorrectly in the output PDF.

   It only happens with a line that has cross-reference object, hyphenated word, and option is to create Tagged PDF.

   InDesign 2019 (14.0.1) (MAC/PC) . Also tried it with previous versions and it has the same issue.

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

9. Align toolbar: "Use Spacing" is greyed out

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not be greyed out when two or more objects are selected.

   Acutal Result:
   "Use Spacing" in Align toolbar is greyed out.

   Screenshot is attached with my red markings.

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

10. Cursor size in working area is huge InDesign CC 2018 Win

    The ID cursor (black) when over the workspace is huge. It is normal size when hovering over the tool bars (white), but when you move over the workspace it is supersized. This occurs when working on an external monitor, but is scaled appropriately on HD Laptop Screen.

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    21 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

11. Indesign performance issue : Object movement

    Indesign is always giving me rainbow wheel even if I edit small slides.

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    8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.

    In the latest version of InDesign, Id 14.0.3
    We have fixed multiple scenarios where the movement of objects was found to be slow.

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

12. Hyperlinks between documents in a book file don't work

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

    All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the… more

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    6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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13. installed font missing

    InDesign 13.0.1 on macOS 10.12.6

    One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

    I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

    This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

    Screen shots attached.

    many thanks

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    13 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Please let us know if this issue still happens with the latest InDesign Release

    Thanks

14. Omitted page ranges are affected by sections

    Summary:
    When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

    Verification:
    Create an 8-page document (Figure 1).
    Set the start section on page 5.
    Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

    Result:
    A PDF of pages 5-6 is exported.
    When the PDF is exported again, the page range is set to “5-6” (Figure 3).

    Ideal result:
    should not be affected by the presence or absence of sections.
    A PDF with pages 1-6 is exported.
    When the PDF is exported again, the page range is populated with “1-6”.

    Note:
    In the above verification, the first page was omitted. Similarly, if the last page is omitted, such as “3-”, only the range of 3-4 pages separated by sections will be exported.
    There is no mention of such a specification in the user guide.

    Verified version and OS:
    InDesign 18.3.0.50
    macOS 14.7.6

    <にほんご>
    概要：
    先頭ページ/最終ページを省略したページ範囲を記載した際、範囲内に開始セクションがあると出力結果がセクション内のページ範囲にとどまってしまう。

    検証：
    8ページのドキュメントを作成する（図1）。
    5ページ目に開始セクションを設定する。
    PDFを書き出し（プリントも同様）でページ範囲に“-6”と入力（図2）。

    結果：
    5-6ページのPDFが書き出される。
    再度PDF書き出しを実行するとページ範囲には“5-6”が入力されている（図3）

    理想とする結果：
    セクションの有無の影響を受けないこと。
    1-6ページのPDFが書き出される。
    再度PDF書き出しを実行するとページ範囲には“1-6”が入力されている

    記：
    上記の検証では先頭ページを省略したが、同様に“3-”のように最終ページを省略した場合もセクションで区切られた範囲3-4ページしか書き出されない。
    ユーザーガイドにはこのような仕様についての記載はない。

    検証したバージョンとOS：
    InDesign 18.3.0.50
    macOS 14.7.6

    Summary:
    When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

    Verification:
    Create an 8-page document (Figure 1).
    Set the start section on page 5.
    Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

    Result:
    A PDF of pages 5-6 is exported.
    When the PDF is exported again, the page range is set to “5-6” (Figure 3).

    Ideal result:
    should not be affected by the presence or absence of sections.
    A PDF… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. Workspace is still resetting every document. Latest Update has not fixed this yet

    Workspace is resetting every time I open a new document. I received a notification from Adobe that this has been fixed. I've updated and it is not fixed.

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many bug fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

16. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

    Moving them out of alignment to accommodate one weird Adobe product issue is silly.

    Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

    Please fix this.

    https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term… more

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. InDesign crashes/freezes when closing the application

    InDesign freezes when you try to Quit the application. InDesign cannot be quit, it has to Forced Kill.

    13 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

18. GPU Performance makes colours dull/desaturated

    With GPU Performance enabled, all colours appear desaturated. In fact, it looks like colour management is simply turned off. Please note, this is not a Transparency Blend Space issue. It affects Spot, RGB and CMYK colours.

    With GPU Performance disabled, colours appear vibrant and correct. It would be great to have this issue resolved, as I certainly want to take advantage of the GPU when using InDesign.

    —

    InDesign 2023 v18.0
    MacOS Ventura 13.0
    MacBook Pro M1 Max 32GB RAM

    13 votes

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    6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This was an issue with the initial Apple's Ventura release.  

    It has been addressed in Apple's latest Ventura OS updates (13.1 or later).

    --

    Adobe InDesign team

19. Font not working after InDesign 17.2 upgrade

    The font "AlteHaasGroteskBold" worked with the previous version of InDesign. It is open in FontExplorer X Pro (7.3.0) and works in Illustrator and Photoshop (current versions).

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    13 votes

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. Adobe InDesign opening files as read-only

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached storage.

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached… more

    13 votes

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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