7259 results found

1. screen redraw errors: content disappears while editing

   While editing content (most usually, editing type), all the type disappears from the screen, so you can't see what's being edited. Scrolling up or down until the affected area is off screen, then scrolling back down fixes the problem, but it's a huge time suck to have to deal with this and all the other bugs.

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Align toolbar: "Use Spacing" is greyed out

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not be greyed out when two or more objects are selected.

   Acutal Result:
   "Use Spacing" in Align toolbar is greyed out.

   Screenshot is attached with my red markings.

   Version: Adobe InDesign cc 2019 (v 14.0)

   Steps to reproduce:
   I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
   But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

   Expected result:
   "Use Spacing" in Align toolbar should not… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. No Panels at Start

   Many times CC apps start with no panels at all or panels which won't expand when clicked.

   Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).

   Has been going on for many iterations of CC apps.

   macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1

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   8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   Hi,
   As per some recent comments on this thread, customers have confirmed that the issue is fixed.
   We are closing the thread. In case issue is encountered again, please log a new thread.

   -InDesign Team

4. Cursor size in working area is huge InDesign CC 2018 Win

   The ID cursor (black) when over the workspace is huge. It is normal size when hovering over the tool bars (white), but when you move over the workspace it is supersized. This occurs when working on an external monitor, but is scaled appropriately on HD Laptop Screen.

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   21 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the bug

   -InDesign Team

5. Indesign performance issue : Object movement

   Indesign is always giving me rainbow wheel even if I edit small slides.

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   8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.

   In the latest version of InDesign, Id 14.0.3
   We have fixed multiple scenarios where the movement of objects was found to be slow.

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Hyperlinks between documents in a book file don't work

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

   All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of the… more

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   6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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7. installed font missing

   InDesign 13.0.1 on macOS 10.12.6

   One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

   I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

   This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

   Screen shots attached.

   many thanks

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   13 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Please let us know if this issue still happens with the latest InDesign Release

   Thanks

8. Tiny bug within the German UI: GREP style sub menu is missing "aus"

   Please add the German word " aus" (more correct: a space and the word aus) after "Mehrere Zeilen" in the GREP style sub menu within the German InDesign.

   This " aus" (= "off") is missing since at least v2016!

   Screenshot 1 shows the english version, srceenshot 2 how it should look like in German(of course not in red color).

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

   —

   Adobe InDesign Team

9. Omitted page ranges are affected by sections

   Summary:
   When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

   Verification:
   Create an 8-page document (Figure 1).
   Set the start section on page 5.
   Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

   Result:
   A PDF of pages 5-6 is exported.
   When the PDF is exported again, the page range is set to “5-6” (Figure 3).

   Ideal result:
   should not be affected by the presence or absence of sections.
   A PDF with pages 1-6 is exported.
   When the PDF is exported again, the page range is populated with “1-6”.

   Note:
   In the above verification, the first page was omitted. Similarly, if the last page is omitted, such as “3-”, only the range of 3-4 pages separated by sections will be exported.
   There is no mention of such a specification in the user guide.

   Verified version and OS:
   InDesign 18.3.0.50
   macOS 14.7.6

   <にほんご>
   概要：
   先頭ページ/最終ページを省略したページ範囲を記載した際、範囲内に開始セクションがあると出力結果がセクション内のページ範囲にとどまってしまう。

   検証：
   8ページのドキュメントを作成する（図1）。
   5ページ目に開始セクションを設定する。
   PDFを書き出し（プリントも同様）でページ範囲に“-6”と入力（図2）。

   結果：
   5-6ページのPDFが書き出される。
   再度PDF書き出しを実行するとページ範囲には“5-6”が入力されている（図3）

   理想とする結果：
   セクションの有無の影響を受けないこと。
   1-6ページのPDFが書き出される。
   再度PDF書き出しを実行するとページ範囲には“1-6”が入力されている

   記：
   上記の検証では先頭ページを省略したが、同様に“3-”のように最終ページを省略した場合もセクションで区切られた範囲3-4ページしか書き出されない。
   ユーザーガイドにはこのような仕様についての記載はない。

   検証したバージョンとOS：
   InDesign 18.3.0.50
   macOS 14.7.6

   Summary:
   When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

   Verification:
   Create an 8-page document (Figure 1).
   Set the start section on page 5.
   Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

   Result:
   A PDF of pages 5-6 is exported.
   When the PDF is exported again, the page range is set to “5-6” (Figure 3).

   Ideal result:
   should not be affected by the presence or absence of sections.
   A PDF… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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10. Workspace is still resetting every document. Latest Update has not fixed this yet

    Workspace is resetting every time I open a new document. I received a notification from Adobe that this has been fixed. I've updated and it is not fixed.

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    7 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many bug fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

11. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

    Moving them out of alignment to accommodate one weird Adobe product issue is silly.

    Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

    Please fix this.

    https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long… more

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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12. InDesign crashes/freezes when closing the application

    InDesign freezes when you try to Quit the application. InDesign cannot be quit, it has to Forced Kill.

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

13. [ID-4261362] When using real endnotes in InDesign and exporting as a tagged PDF, the tag tree isn't created correctly.

    When you use real endnotes in InDesign and export as a tagged PDF, the resulting tag tree is not generated properly.
    This behavior can be reproduced for at least for InDesign 16, 17, 18.

    Result now:
    <P>
    --<Note>
    ----<Link>
    ------OBJR
    --ALL CONTENT

    Minium correct result:
    <Note>
    --<P>
    ----<Link>
    ------OBJR
    ------Endnote number
    ----Endnote content

    In addition: The placement attribute for <Note> should be "Block".

    This can only be fixed with a lot of work in the PDF.

    Best, Klaas

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

14. GPU Performance makes colours dull/desaturated

    With GPU Performance enabled, all colours appear desaturated. In fact, it looks like colour management is simply turned off. Please note, this is not a Transparency Blend Space issue. It affects Spot, RGB and CMYK colours.

    With GPU Performance disabled, colours appear vibrant and correct. It would be great to have this issue resolved, as I certainly want to take advantage of the GPU when using InDesign.

    —

    InDesign 2023 v18.0
    MacOS Ventura 13.0
    MacBook Pro M1 Max 32GB RAM

    13 votes

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    6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This was an issue with the initial Apple's Ventura release.  

    It has been addressed in Apple's latest Ventura OS updates (13.1 or later).

    
    

    --

    Adobe InDesign team

15. Font not working after InDesign 17.2 upgrade

    The font "AlteHaasGroteskBold" worked with the previous version of InDesign. It is open in FontExplorer X Pro (7.3.0) and works in Illustrator and Photoshop (current versions).

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. Adobe InDesign opening files as read-only

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached storage.

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached… more

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Color Settings change to Emulate InDesign 2.0

    Color Mode changes from whatever is set in InDesign when switching app from Adobe Photoshop to InDesign (latest versions) ... I am getting the same problem when switching from Photoshop to the latest Illustrator as well.

    Problem Occurs even when InDesign (and Illustrator) are both shut down. After launching Photoshop and then shutting Photoshop down, Color Settings in InDesign and Illustrator are both changed to "Emulate".

    PLEASE FIX IMMEDIATELY!!!! THIS IS A HUGE PROBLEM and impacts my workflow horribly as I am back-and-forth between these applications regularly.

    I have checked Bridge as well... and default is set to North American Prepress 2.

    Running:
    InDesign 16.1
    Photoshop 22.3.0
    Mac OS 10.15.7

    Color Mode changes from whatever is set in InDesign when switching app from Adobe Photoshop to InDesign (latest versions) ... I am getting the same problem when switching from Photoshop to the latest Illustrator as well.

    Problem Occurs even when InDesign (and Illustrator) are both shut down. After launching Photoshop and then shutting Photoshop down, Color Settings in InDesign and Illustrator are both changed to "Emulate".

    PLEASE FIX IMMEDIATELY!!!! THIS IS A HUGE PROBLEM and impacts my workflow horribly as I am back-and-forth between these applications regularly.

    I have checked Bridge as well... and default is set to North American… more

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is no longer happening with the latest updates of Ps, Ai, and Id.
    Closing it.

    —
    Adobe InDesign team

18. [ID-4261011] In Find/Change, search for font style (eg "Book") incorrectly selects "Regular" style text, even if "Book" style isn't present

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.
    Looks like a bug to me!
    The same problem occurs with GREP search as well.
    Also, other users reported me that it happens in CS6, CC 2017, 2019 and 2020.

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.… more

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

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    Adobe InDesign Team

19. Saving BOOK file (.indb) acts as SAVE AS

    Adobe InDesign v16.1 (12 Feb 2021 release)
    Windows 10

    This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

    When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

    Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead of simply saving the existing file as a regular Save should do.

    Adobe InDesign v16.1 (12 Feb 2021 release)
    Windows 10

    This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

    When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

    Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead… more

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    13 votes

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    4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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20. Text formatting can break backlinking endnote texts to endnote refs when exported to PDF (Print)

    Hi together,
    to explain the issue:

    Sometimes backling from endnote text to endnote reference number will not work.

    To make it work at all I found the following minimum requirements for PDF export:

    PDF Export (Print)

    Compatibility: Acrobat 5 (PDF 1.4)

    [x] Create Tagged PDF

    [x] Hyperlinks enabled

    Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

    What I found:

    If you want linking back from the endnote number at the start of the endnote text you have to be careful with formatting of that endnote number which in fact is a special character.

    WHAT WORKED:

    The endnote is using a paragraph style without any specialities. No overrides, no character styles applied:

    RESULT: No issue with linking back and forth between endnote reference number and number in the endnote text.

    Now I had the idea to format that special character, the number that starts the endnote text with a character style.

    RESULT: Linking from the endnote reference number to the endnote text worked. BACKLINKING DID NOT WORK.

    MORE DETAILS IN THIS THREAD:

    Endnotes not exporting with links to PDF
    Mr_Wonderstuff, Nov 18, 2020

    https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628582#M40545...

    https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628643#M40546...

    WHAT BROKE THE BACKLINKING:

    [1] Character style applied through a GREP Style

    [2] Character style applied directly as formatting

    [3] Properties directly applied as overrides without a character style

    WHAT FINALLY WORKED:

    [4] Character style applied as nested style through the applied paragraph style:

    Character style to 1 tabulator character

    I did not test on to eliminate other factors.

    Maybe one of the used properties are the real culprit?

    What I defined in that character style and also tried to apply as character override was:

    Character width and height: 70%

    Baseline Offset: 2 Pt

    Fill Color: "C=100 M=0 Y=0 K=0"

    Regards,
    Uwe Laubender

    ( ACP )

    All InDesign 2021 test documents and the exported PDFs. Also the used joboptions-file can be downloaded from my Dropbox account:
    https://www.dropbox.com/s/k2bwr5ljvhde4vx/201127-1-Backlinking-Endnote-Refs-and%20Endnote-Texts.zip?dl=1

    Hi together,
    to explain the issue:

    Sometimes backling from endnote text to endnote reference number will not work.

    To make it work at all I found the following minimum requirements for PDF export:

    PDF Export (Print)

    Compatibility: Acrobat 5 (PDF 1.4)

    [x] Create Tagged PDF

    [x] Hyperlinks enabled

    Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

    What I found:

    If you want linking back from the endnote number at the start of the… more

    13 votes

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    9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting the issue of backlinking not working for Endnotes with WR Composers.
    We’re going to review this shortly.

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    Adobe InDesign team