364 results found

1. InDesign Fonts folder no longer respects symlinks (2019, Mac)

   The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

   I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

   In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside a new Fonts folder.)

   One description of the method: https://glyphsapp.com/tutorials/testing-your-fonts-in-adobe-apps
   Thread where others comment on this: https://forum.glyphsapp.com/t/adobe-fonts-folder-for-indesign-cc-2019/9971

   The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

   I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

   In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

2. Create Merged Document causes Indesign to hang and crash

   1. Version of Adobe InDesign, InCopy or InDesign Server: Adobe InDesign 2021 v16.4 macOS Big Sur 11.6
   2. Steps to reproduce the issues: Select Data Source in Data Merge panel options Assign data placement field in document's master page Click "Create Merged Document..." in Data Merge panel options
   3. Expected result: InDesign should insert data from selected source document and create new pages for all records.
   4. Actual result: Source document is imported correctly, and preview in Data Merge panel displays correct data, but when I click "Create Merged Document..." in Data Merge panel options it cause Indesign to hang, the application stops responding and I need to Force Quit. Document does not merge. Screenshot uploaded.

   **The "How to Submit Crash Report" link on the Bug submission page is broken. It is missing a colon after https.
   Broken link: https//helpx.adobe.com/indesign/kb/submit-crash-reports.html

   1. Version of Adobe InDesign, InCopy or InDesign Server: Adobe InDesign 2021 v16.4 macOS Big Sur 11.6
   2. Steps to reproduce the issues: Select Data Source in Data Merge panel options Assign data placement field in document's master page Click "Create Merged Document..." in Data Merge panel options
   3. Expected result: InDesign should insert data from selected source document and create new pages for all records.
   4. Actual result: Source document is imported correctly, and preview in Data Merge panel displays correct data, but when I click "Create Merged Document..." in Data Merge panel options it cause Indesign to hang, the application stops responding… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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3. Dreamweaver and Indesign allocating all available memory

   I have an M1 iMac (8gb ram and 256 SSD) no matter how small or big the project I'm working on is, after about 10mins it takes over 90% of all available memory! Although I have adjusted to saving and quitting after every 10mins, I would love for this not to be an issue in the first place.

   Details: I open the application to work on school projects. Some projects as small as 1 spread and only text (no images) and some over 10 pages with many images. The bigger projects cap out memory around the same time as the smaller ones. I turn down display graphics and even try using CPU preview instead of GPU, this does nothing to the performance. Indesign works great with no buffers and is incredibly smooth up until the very moment the macOS brings up the dialogue screen that asks me to force quit applications to avoid computer damage.

   I have an M1 iMac (8gb ram and 256 SSD) no matter how small or big the project I'm working on is, after about 10mins it takes over 90% of all available memory! Although I have adjusted to saving and quitting after every 10mins, I would love for this not to be an issue in the first place.

   Details: I open the application to work on school projects. Some projects as small as 1 spread and only text (no images) and some over 10 pages with many images. The bigger projects cap out memory around the same time as the… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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4. InDesign CC2019 - faux bold text issue when exporting pdf.

   Only the pages with text+jpg are exported properly.
   The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

   It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export a very important work today and I have spent most of my day trying to work this out. I have downgraded to CS6 eventually, just to be sure that it would work. And it did, but hey! This is not the solution.

   Another workaround that I know of is to print your publication to pdf instead of exporting. But still. It is a huge bug and we need you to deal with it real fast.

   Only the pages with text+jpg are exported properly.
   The pages with any other image type with some transparency, i.e. psd, ai, even png, have bold text after exporting to pdf.

   It's an old issue, coming back every now and then in many InDesign editions in the past. So we all should know how to deal with it, shouldn't we? Well, here is the rub. The trick with the text placed on a separate layer on the top doesn't work anymore. Nothing works, actually. It's a major bug. A reason to downgrade to the last correct version. I needed to export… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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5. ID crashes when call method "createHyperlinkQRCode" on Rectangle from "afterOpen" event handler

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with the cursor to the place of inserting the QR code, and this creates an unnecessary waste of time.

   If the script is called from the script panel, it works without errors, which indicates that there are no errors in the script.

   I tried the following layouts (they cause the same error and crash InDesign):
   (1) Preferred option. Call the QR code creation method directly in the "afterOpen" event handler.
   (2) I extended the Rectangle object with an additional method that is called in the "afterOpen" event handler.
   (3) I made a separate script that can be run manually. It works if I run it manually. And crashes if I call this script in the "afterOpen" event handler using doScript().

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with the… more

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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6. Hyperlinks to text anchors in separate interactive pdfs not working Indesign 19.5 & 19.4.

   Bug in Indesign 19.4 & 19.5
   System: Mac Studio, M2 Ultra, Sonoma 14.6.1

   Hyperlinks to text anchors in separate interactive pdfs not working Indesign 19.5 & 19.4.
   1. create two pages with text anchors at the top. each page has two buttons, one leading the the other pdf (see files attached) each doc exported as Interactive PDF. In abode Acrobat (or any pdf reader) when you click the button it will not open the linked document.
   This feature does work in Indesign 19.3. But I would like to be able to update to the latest versions....

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7. Endnotes and multi-language layers

   InDesign CC 13.1

   As a long-time user of ID, I want to report what looks to me like a serious bug.

   Working on a multi-language book project for the first time since the endnotes feature was introduced, I noticed that when importing the second language on a separate layer (as I have been doing for many years without any problems) the endnotes are imported with correct references in the text but the notes themselves lose their numbers, showing the dreaded <?> instead.
   Trying to work around the problem using David Blatner's DTP tools' "import layers" feature gives the same result.
   It is my experience that the Introduction of the second language with its notes also jumbles up the arrangement of the notes of the first language (which were alright to begin with).

   Since we are making books in simultaneously published language editions all the time, the possibility to combine the use of both endnotes and layers is crucial. Now, in the middle of the project I had to revert to the old ways with separate files for separate languages, which is a pain as you can imagine.

   I would even settle for forgoing the assets of the endnotes function and working with "dead" endnotes—as I have been doing for so many years—in order to regain the benefit of using layers, but, unfortunately, this version of ID does not allow me to import the notes as normal text.

   Thanks for your help.

   InDesign CC 13.1

   As a long-time user of ID, I want to report what looks to me like a serious bug.

   Working on a multi-language book project for the first time since the endnotes feature was introduced, I noticed that when importing the second language on a separate layer (as I have been doing for many years without any problems) the endnotes are imported with correct references in the text but the notes themselves lose their numbers, showing the dreaded <?> instead.
   Trying to work around the problem using David Blatner's DTP tools' "import layers" feature gives the same result. … more

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8. Master Items misssing when used based on page

   Using Windows 7 or Mac OS no matter even it's in preview Indesign CC.

   I found this and very annoying to fix it manually in master page items.

   Steps Created Master Page A for body text pages
   Created master Page B: As a chapter opener. It's based on Master A. Only removed top running header.

   Now applied in pages:
   Left side page : Master Page A.
   Right side page chapter opener and applied Master Page B

   Result: Part of Running Header is disappear in Left Side Page, right side page ok as is.

   Am I missing something. Getting this kind of result from previous version of Indesign CC

   PS: When I removed based on features. Everything is ok. Even If item is within page, then also it's ok. If the items is touching the page edge or bleeding then it disappears.

   After further investigating, came to this conclusion: it only happens if used based on features in master pages and after removing editing header part. Effects on the item that bleeds. in this case Master page A.

   Refer the attachment for details.

   Using Windows 7 or Mac OS no matter even it's in preview Indesign CC.

   I found this and very annoying to fix it manually in master page items.

   Steps Created Master Page A for body text pages
   Created master Page B: As a chapter opener. It's based on Master A. Only removed top running header.

   Now applied in pages:
   Left side page : Master Page A.
   Right side page chapter opener and applied Master Page B

   Result: Part of Running Header is disappear in Left Side Page, right side page ok as is.

   Am I missing something. Getting this kind… more

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9. password protection makes it impossible to watch PDF on iOS

   There is a bug in exporting a protected PDF to iOS Adobe Acrobat Reader. If I put a password protection for printing, text editing and content coping in the PDF, the Acrobat Reader on iOS can't show the file. The app crashes or every (!) page needs between 4 and 7 minutes to show up. Within this 4-7 minutes the page is simply grey or white. If I export the same InDesign document without password protection, the iOS Adobe Reader shows it perfectly and normal. As a workaround I exported it without password protection, opened on the Mac in Acrobat Pro, added here the password for editing, printing and coping - same result, it doesn't work. All systems (macOS, iOS, iPadOS as well as the Adobe Reader) are running on most actual versions. Please fix this asap, I need to deliver this file. It may can be also a bug in the iOS Adobe Reader, because Acrobat Pro on the Mac as well as the macOS preview shows it perfectly.

   There is a bug in exporting a protected PDF to iOS Adobe Acrobat Reader. If I put a password protection for printing, text editing and content coping in the PDF, the Acrobat Reader on iOS can't show the file. The app crashes or every (!) page needs between 4 and 7 minutes to show up. Within this 4-7 minutes the page is simply grey or white. If I export the same InDesign document without password protection, the iOS Adobe Reader shows it perfectly and normal. As a workaround I exported it without password protection, opened on the Mac in Acrobat… more

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. Randomly occuring corruption in PDF export.

    Two variations of this issue. Both occur when processed by a Fiery RIP. Screen Preview and PitStop show nothing wrong.

    1) PDF starts to RIP, but partway through it fails.

    2) PDF RIPs, but (some) sections of text containing ligatures are substituted for completely wrong glyphs.

    In both cases, re-RIPing the same PDF gets the same error, but exporting a new PDF solves it. (It occasionally takes more than one attempt at re-exporting)

    We also use Xmpie to generate personalized letters, and the glyph error text issue will start at some increment of 100 records and last exactly 100 records before resolving itself and printing correctly.

    This behavior is new, staring when we updated to InDesign 19.#

    Since discovering the glyph substitution issue was only happening to blocks of text that had ligatures, I've started disabling them in our files. I've only been doing so for about a week, but so far I haven't seen that issue happen again, though the exported PDFs still occasionally fail to RIP entirely.

    Two variations of this issue. Both occur when processed by a Fiery RIP. Screen Preview and PitStop show nothing wrong.

    1) PDF starts to RIP, but partway through it fails.

    2) PDF RIPs, but (some) sections of text containing ligatures are substituted for completely wrong glyphs.

    In both cases, re-RIPing the same PDF gets the same error, but exporting a new PDF solves it. (It occasionally takes more than one attempt at re-exporting)

    We also use Xmpie to generate personalized letters, and the glyph error text issue will start at some increment of 100 records and last exactly 100 records… more

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    1 comment  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. Indesign crashes after copying text

    Indesign crashes immediately after copying text. It seems that this only happens with formatted text. If I separate the text box from the paragraph format, I can copy the text. But that is very time consuming and annoying. When I open Indesign again, it crashes immediately. And when I finally managed to open the file again and click on "Paragraph format" in the sidebar, Indesign freezes. The bug has occurred since the last 2-3 versions of Indesign and I hope that the bug will be fixed with every new one. Unfortunately, this did not happen.

    Indesign 15.0.2
    MacOS: 10.15.3

    3 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. Colours not previewing when changing Paragraph rules and text colours

    When changing the colour of text or paragraph rules in my document, the colours are not changing on the page - they are still showing as white, even though both rules and titles have been changed to orange.

    If I drag the text block off the page to the bleed/slug area, the correct colour change can be seen. When I export the pages to PDF the colour is also showing up correctly, yet I can’t see them when working in the document. See screen shot below.

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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13. Share for Review breaks when INDD files are duplicated for versioning

    Everyone I know who uses InDesign duplicates files regularly to create various versions of documents. Share for Review seems to have a major problem with this. When I create multiple versions of a document by duplicating an original, InDesign cannot seem to differentiate between the various versions, even if they have different names and are completely separate files. The only solution seems to be if you have only one document open at a time and break the link to start over. It's maddening, as I have 9 versions of important documents that I need to share for review, and when I try to share, it thinks they are all the same file. This makes no sense.

    Everyone I know who uses InDesign duplicates files regularly to create various versions of documents. Share for Review seems to have a major problem with this. When I create multiple versions of a document by duplicating an original, InDesign cannot seem to differentiate between the various versions, even if they have different names and are completely separate files. The only solution seems to be if you have only one document open at a time and break the link to start over. It's maddening, as I have 9 versions of important documents that I need to share for review, and when… more

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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14. [ID 17.2.20] Import xlsx spreadsheet: formatted numbers are truncated

    MacOS 10.15.7 (19H1824) French localization
    InDesign 17.2.0.20 (17200)
    Excel 16.58 (16.58.22021501)

    When importing an Excel sheet as a table, every number is truncated before the first thousand separator (which is a space in French).
    1 457 will be imported as 1
    21 457 >> 21
    (21 457) >> (21
    -210 457 >> -210
    621 457 >> 621
    and so on…

    After a lot of tests on several configurations and discussions on the Adobe forum, I can say that the issue will only occur on French macOS systems, starting with Catalina. No matters what version of InDesign is used (15.0 thru 17.2).

    MacOS 10.15.7 (19H1824) French localization
    InDesign 17.2.0.20 (17200)
    Excel 16.58 (16.58.22021501)

    When importing an Excel sheet as a table, every number is truncated before the first thousand separator (which is a space in French).
    1 457 will be imported as 1
    21 457 >> 21
    (21 457) >> (21
    -210 457 >> -210
    621 457 >> 621
    and so on…

    After a lot of tests on several configurations and discussions on the Adobe forum, I can say that the issue will only occur on French macOS systems, starting with Catalina. No matters what version of InDesign is used (15.0 thru… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. InDesign version 16.1. Hyperlinks interactivity function not working properly.

    When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

    Steps to recreate the issue:
    1. Set up document
    2. Set up multiple hyperlinks (mine are objects rather than text)
    3. Preview in interactivity panel and/or publish online

    Expected Result: Links should be in the document. Links should appear as clickable when hovered over.

    Actual Result: Some links do not appear (randomly). This happens no matter what you do to try and change it. Even if you try adding various other links to the selected object, or adding the same link that works in other objects...some objects refuse to translate as hyperlinks in the published version.

    I'm pretty sure this is a new issue, although I have tried reinstalling old versions of the software and the problem reoccurs. So have updated to the newest version again. Please help! Thank you

    When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

    Steps to recreate the issue:
    1. Set up document
    2. Set up multiple hyperlinks (mine are objects rather than text)
    3. Preview in interactivity panel and/or publish online

    Expected Result: Links should be… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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16. Share for Review - Public Recipients Still Can't Access Without Adobe Account

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this by sending to my boss who is on the same network, but doesn't have an Adobe account - she received the error. I sent to my personal e-mail accessed through my home computer, which doesn't have an Adobe account - I received the error. I then accessed my personal e-mail through my work computer, which does have an Adobe account - it worked just fine. I don't understand why Public is working the same as Invite Only. I would really like to use Share for Review, but almost everyone who reviews my work doesn't have an Adobe account. Please help!

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this… more

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    1 comment  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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17. em dash

    InDesign treats two words separated by an em dash as a single word when applying styles. For example, if you create a paragraph style which includes a nested style to set the first three words of the paragraph in small caps, InDesign will set the first four words in small caps if the first three words include an em dash.

    An em dash should be treated as punctuation, not a connector. Words separated by an em dash are are separate words and should be treated as such.

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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18. epub 3 footnote hyperlink character style html is broken (InDesign CC 2020 v15.0)

    epub 3 footnote hyperlink character style html is broken. When exporting to an epub 3 with footnotes that contain hyperlinks, the html output is acting strange. See the below for an example as it applies a separate span character style to each word or string.

    <a href="https://naturalhealthcourses.com/2015/06/cellular-memory-and-how-it-works/"><span class="Hyperlink">https:</span><span class="Hyperlink">/</span><span class="Hyperlink">/naturalhealthcourses</span><span class="Hyperlink">.</span><span class="Hyperlink">com</span><span class="Hyperlink">/</span><span class="Hyperlink">2015</span><span class="Hyperlink">/</span><span class="Hyperlink">06</span><span class="Hyperlink">/</span><span class="Hyperlink">cellular</span><span class="Hyperlink">-</span><span class="Hyperlink">memory</span><span class="Hyperlink">-</span><span class="Hyperlink">and</span><span class="Hyperlink">-</span><span class="Hyperlink">how</span><span class="Hyperlink">-</span><span class="Hyperlink">it</span><span class="Hyperlink">-works/</span></a>

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19. Linked in file not showing missing font error

    I have designed several booklets for a customer each targeting a specific audience. Some of these pages are the same like this back cover file which I have made using inDesign and is placed as the last page of all the booklets. When I make a print layout setting up the pages [12/1] [2/11] ... to print as a booklet I place all the pages from the indesign file for each book. This means that my print file references a design file which references a variety of pages and fliers of pdf, ai and indd types. I recently had some upgrades at work which turned off all the fonts managed on a server. Looking at the preview of my print layout file it was obvious that I was needing to activate a font, but inDesign says nothing was missing. I had to open the back cover page file itself before inDesign recognized there was a font problem. This is a very dangerous omission considering if I get in files from a client to print I might not need or want to open their single page originals, but just place them in the order needed to be printed as booklets.

    I have designed several booklets for a customer each targeting a specific audience. Some of these pages are the same like this back cover file which I have made using inDesign and is placed as the last page of all the booklets. When I make a print layout setting up the pages [12/1] [2/11] ... to print as a booklet I place all the pages from the indesign file for each book. This means that my print file references a design file which references a variety of pages and fliers of pdf, ai and indd types. I recently had some… more

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20. Document made in InDesign 2024 no longer loads in InDesign 2025

    InDesign 2025 (v20.0)

    is unable to open a document (a 400 page book in one single file) that I finished a few days before updating InDesign. It was made using version 19.5. I've tried several versions of the book: both the last work file and a finished packaged version on a separate drive. I have also tried opening an older version before the latest changes with no luck.

    There are no error messages. It just starts loading it and then after a while, doesn't anymore. The book doesn't appear in the Open Recent list either even after several attempts and restarts. This is on an iMac Pro 2017.

    Reverting to version 19.5 and the book opens just fine.

    Fortunately the book is already being printed. So I guess I won't get fired. :)

    InDesign 2025 (v20.0)

    is unable to open a document (a 400 page book in one single file) that I finished a few days before updating InDesign. It was made using version 19.5. I've tried several versions of the book: both the last work file and a finished packaged version on a separate drive. I have also tried opening an older version before the latest changes with no luck.

    There are no error messages. It just starts loading it and then after a while, doesn't anymore. The book doesn't appear in the Open Recent list either even after several attempts and… more

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    Need More Info  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

    We would require more information for the same. Are you not able to open any InDesign document created from ID19.x version in ID20.0 or is it specifically happening with only a specific document?