InDesign freezes while working with "Scale Tool"
When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.
InDesign 15.1.1 on macOS Mojave 10.14.6
HELP!
Herman Smith
shared this idea
We’re reviewing this issue.
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Adobe InDesign team
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Craig commented
A long standing bug in a feature that is important. I'm surprised this hasn't been fixed in the 5 years since Adobe we're made aware of it.
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John McClafferty commented
Same problem - InDesign 19.1 - Sonoma 14.3
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Michael Jungnickel commented
WHAT WILL IT TAKE TO FIX THIS!?! Still freezes in 18.2.1.
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brian walters
commented
this is a consistent problem across multiple computers and multiple installs.
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Jessica Bittner
commented
Any update on this? This has been happening to me for months.
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Beat
commented
I also have this problem quite often. Just updated to Indesign 16.4 (on Big Sur 11.5) – still keeps happening.
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Anonymous
commented
It keeps happening to me too. Really bad.
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Gorm
commented
This has been a problem for many years, but Adobe obviously chooses to ignore this problem. How difficult can it be to correct such a bug?
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Leigh
commented
Still occurring with InDesign 16.1... please fix
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Rachel
commented
It happens to me too! It doesn't need any specific file, just create a new file, drag a simple rectangular shape and double click the scale tool then it is just freezed. I can't enter any number to the dialogue box, have to force quit it. Please help to fix it.
Indesign 16.0.1.109 on MacOS Catalina version:10.15.4.
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Leigh
commented
Still happening with InDesign 16.0.2... please fix
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Leigh
commented
InDesign 16.0.1 seems to be much better with the scaling tool not freezing on me (so far)
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Adriane
commented
I've had this same issue for years and it's maddening. It happens to me every other time I use the scale tool and I have to force quit and restart the program. I sometimes lose my unsaved work - this is a huge problem for me. Any updates on fixing this bug?
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Leigh
commented
Hi! This bug is still present in the new InDesign 16.0 on macOS Mojave.
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Leigh
commented
Will this be fixed in InDesign 6.0.. pretty please? I use the tool to get consistent scaling and the freezing & having to force quit has caused a lot of lost work.
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Leigh
commented
Just a heads up that the issue persists with the new 15.1.2 update (although maybe a little less often).
Please fix for good!
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Leigh
commented
Info submitted. Please let me know if you need anything else.
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Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Herman Smith
commented
This happens to me as well. Having to force quit is unacceptable and it sucks to have to redo work that is lost because of it.
InDesign 15.1 on macOS Mojave 10.14.6.
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Oscar
commented
I have the same issue. I'll also experience times when I double-click on the scale too to scale an element and I cannot type anything in the fields. I'll cancel it, double-click again and then it's okay.
And yes, it'll freeze too. InDesign does not say it's not responding in "Force Quit Applications" window.
