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  3. Expected result
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1337 results found

  1. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    8 votes

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    8 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  2. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    10 votes

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    15 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  3. InDesign performance issue: Hand tool freezes

    10.12.6 Sierra
    Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.

    34 votes

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    47 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Different Product  ·  amaarora responded

    Hi,
    In order to reproduce the issue we sent information to all the affected users who have either voted or commented on this thread.
    Based on the replies we got we could infer that the issue is occurring when a third party software or application is also running in parallel. Some examples of the software used include Global Auto-correct, Google Chrome,
    Moreover, when the issue occurs it seems to hamper all CC applications such as Illustrator, InDesign and Photoshop.
    A possible fix for the solution includes restarting the application or restarting the system.

    In the absence of any consistent reproducible steps, we are currently closing this thread as “not reproducible”. In case you again encounter the issue, please create a new thread mentioning the steps with which we can reproduce the issue and additional softwares, if in case any, that you are using.

    Thanks,
    InDesign Team

  4. Major System Font Issue!

    WHAT THE FONT!?!

    Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very…

    168 votes

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    231 comments  ·  Others  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

  5. PDF issue with WorkSans variable font

    I'm getting a strange issue with the WorkSans static variable font when exporting a PDF. The font is from Google Fonts -- https://fonts.google.com/specimen/Work+Sans. The weight in the attached example is WorkSans Black. A strange overlap issue is happening in the crossbar of the A. The issue only seems to be occurring in that letterform. The only way I can seem to resolve this is by converting the font to outlines in InDesign, which is not ideal.

    5 votes

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    5 comments  ·  PDF Export  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue shortly.

    -InDesign Team

  6. PDF comments importation Issue (wrong position)

    1. Indesign 16.1 Windows 10
    2. Create a text with no stroke, duplicate it and add a stroke. Export a pdf, insert comments in adobe acrobat, the import the pdf comments in Indesign.
    3. The PDF comments should be imported a their position.
    4. The PDF comments are not imported on their position on the text with a stroke.

    I have an issue when I import PDF comments :
    The issue is that comments are displaced and not aligned at their correct location in the Indd project doc that make the PDF.

    I spent some times on this, and found the reason :
    If…

    8 votes

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    3 comments  ·  PDF Comments  ·  Admin →
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  7. Font Issue InDesign 2022 (working in InDesign 2021)

    I'm having an issue with a font, which isn't recognized in Adobe InDesign 2022 but is perfectly working in InDesign 2021.

    Font Name: Mark OT
    InDesign 17.2
    macOS Monterey 12.3.1
    MacBook Pro 14" 2021

    The font is installed on my mac and available in InDesign 2021.

    Any solutions for this issue?

    8 votes

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    2 comments  ·  Text/Story/Table  ·  Admin →
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  8. Publish online - embedded videos no longer playing in Chrome

    Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.

    If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.

    This is a recent thing, last year…

    5 votes

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    2 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  9. dropbox sync font file issue

    InDesign 15.1.1 creating font sync issue with Dropbox where it repeatedly changes the AdobeFnt22.lst file again and again while Dropbox tries to sync the file folder. This causes the editing process to be exceptionally sluggish and unresponsive when attempting to edit files saved to Dropbox folders. This does not happen on files saved to local drive (e.g. desktop) only Dropbox folders, and only in the most recent update. Previously it has not been an issue.

    4 votes

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    3 comments  ·  Performance/Usability  ·  Admin →
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  10. Tabs issue

    Tabs issue - when using tab to force text to align it create a 0.

    1 vote

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    0 comments  ·  Adjust Layout  ·  Admin →
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  11. File saving issue

    When we got an software update the biggest issue in indesign is, it does not save the existing file with the new version rather it open a windows to save the file, andI hate it seriously.
    Thanks
    JOHAR GORACH
    Adobe Certified

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  12. Hebrew Font Issue in inDesign 2024

    I'm having an Issue with inDesign 2024, every single release of this version.
    The issue is a font that I have, squeezing together some letters, this issue doesn't appear in inDesign 2023, as a result I i'm stuck in that version:
    Here's an example of it the first image shows the 2024 version and the second one the 2023

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  13. Font issue inDesign 2023

    I'm getting a font issue when I use 2023. If I go back to 2022 the issues disappears. The font is loading fine in both versions. Any idea why this is happening?

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  14. Publish online doesn't work properly in chrome browser on new mobile devices (android)

    Hi there,

    We have published an interactive document with Indesign "publish online" feature. It works flawlessly in every browser, except in Chrome on some new mobiles phones with Android (not possible to go back or forward through pages or zoom). On the contrary, Interactivity and videos work properly.

    We have the last indesign version (2021. Creative suite)

    What's the problem?
    Thanks in advance

    8 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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  15. Weird replacement issue with small caps and breaks

    When text is set in small caps, the German ß ligature gets replaced by ss. When that replacement then is at the end of a line and the word needs to break and wrap around, InDesign creates missing glyphs.
    This is not an issue with the font and it is not a general issue, because Illustrator doesn't do it. It happens with true small caps and with fake ones.

    4 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  16. Colour Profile Reset Issue / Sync Adobe Indesign 16.1

    It is becoming a bit of a issue when after updating to 16.1. The colour Profile resets to this setting. Then again going to bridge to set up the original profile again. After a few hours, closing the program, it resets again.

    6 votes

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    7 comments  ·  Colors/Swatches  ·  Admin →
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  17. Color Dialog issue

    Right now, the color displayed is not the color of the item selected. The color seems to have frozen. If I attempt to use the eyedropper in the color palette selection dialog, the whole program freezes, and it is unusable.

    Second issue, If I double click to select an item in a group, indesign thinks I want to add text and automatically adds selects with cursor to start typing.

    so, two issues, color and forced type selection.

    2 votes

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  18. BUG (since CS6!): Nonbreaking Space (^S) Issue with World-Ready-Composer

    Issue:
    When using the ›World-Ready Composer‹, the character ›Nonbreaking Space‹ (^S) behaves exactly like the character ›Nonbreaking Space (Fixed Width)‹ (^s); i.e.: in justified paragraphs, its width does not adjust (like regular spaces do), but it is fixed and unchanging.
    This only occurs with the ›Adobe World-Ready Composer‹ (both ›Paragraph‹ and ›Single-line‹) and not with the regular ›Adobe Composer‹ (neither ›Paragraph‹ nor ›Single-line‹).
    It is not related to the font used, it has been tested with many different fonts.

    1. Versions with this bug, tested and confirmed by myself or colleagues:
      InDesign (Standard Version) CS6, CC2015.0
      InDesign (Middle Eastern Version)…

    12 votes

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    2 comments  ·  Text/Story/Table  ·  Admin →
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  19. Gradient Tool Issue

    Hi, I'm having an issue with the gradient tool. It's not allowing me to select any of the color swatches so I'm unable to change their color

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  20. InDesign performance issue: Text disappears while editing

    When editing a text box, the text disappears.
    I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.

    This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.

    Version 2017.1
    Build 12.1.0.56 x64
    Windows 10 x64

    149 votes

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    239 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.


    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

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