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[ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

Problem: 

InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

Steps to Reproduce:

No reliable reproducible steps

Impacted workflows:

  • Switching to InDesign
  • Open/Closing of Document
  • Edit/Scroll/Copy-paste/Highlight operation on Text
  • Text disappears, illustrations disappear
  • Imported or added text turns black until a style is applied.
  • Font menu highlight not following my mouse movement
  • Text will not change fonts until I click the mouse inside or outside the text box.
  • Resize a document window, the corner flies below the screen border
  • Click or Drag of the mouse
  • Switching between tools
  • "Waiting for UXP plugins to finish up remaining tasks."

Workaround:

  • Revert to InDesign 19.5, No performance lag is observed.
  • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
  • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
  • Uninstall-Reinstall seems to resolve the issue temporarily
  • Turn off Preflight seems to resolve the issue temporarily

Note:

  1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
  2. The issue seems to be specific to the MAC devices
    • Apple MacBook Pro M1/M2/M3
    • Apple MacBook Air M1/M2/M3
    • Apple Max Studio M1/M2/M3
    • Apple Mac mini M1/i7 Intel
  3. The issue exists for both old and new documents

Additional information needed:

  1. Screenshot of Memory usage while the issue is observed
  2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
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Yvonne Hubner shared this idea  ·   ·  Report…  ·  Admin →
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Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded  · 

Hi,

Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

  1. Screenshot of Memory usage while the issue is observed
  2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"

—

Adobe InDesign Team

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  • Courtney Moore commented  ·   ·  Report

    InDesign 2025 crashes EVERY SINGLE TIME that I select "Check Spelling". This is causing an issue for my business.

  • Tony commented  ·   ·  Report

    I’m having huge issues with InDesign 2025 on Mac OS X Ventura (13.7.1).

    Hanging with a spinning beach ball after every click or action. It’s completely unusable, and I’ve reverted to InDesign 2024.

    There seems to be a belief the problem may lie with font management software? I’m using FontExplorer X. I can’t work without some form of font management.

  • Chelsea commented  ·   ·  Report

    Hi Sanyam, I'd record the screen showing you the issue but I don't want to risk installing 2025 again.

    When I installed 2025, it changed a recently downloaded folder with many 2024 InDesigns to 2025 InDesign, even though I hadn't opened them in 2025, nor had the person sending them to me. When I tried opening them with 2024 it gave me:

    "InDesign could not open "File name.indd" because it has been created in a newer version - Adobe InDesign v20. You can convert and open this file but you may lose out on content created using the features specific to the latest versions.”

    Not good, and mercifully it wasn’t wide spread to all my InDesign files. So I uninstalled 2025 and then redownloaded that specific folder and they opened as 2024 with no issues.

  • John Kary commented  ·   ·  Report

    I can give you more information. It happens on my Mac as well. It's **** annoying. I am running Sequoia 15.1 and InDesign 20. This happens with new documents as well as old ones. I'd switch back to old InDesign, but I will not be able to open my new docs. I've reset the preferences and reinstalled them. Nothing has helped. Apple claimed this was an Adobe problem. I believe they are correct.

  • Rhece Nicholas commented  ·   ·  Report

    Any fix to this yet? I use indesign full time for my job and this is a Major Issue. I can not do anything in indesign without getting the spinning rainbow of death. Legit I can not even scroll or zoom in and out. The product is basically unusable at this point. Like this is straight garbage. PLEASE FIX THIS ISSUE

    MBP 2021 | Apple M1 Pro Chip | Sequoia 15.1

  • Russell Peterson commented  ·   ·  Report

    Same thing for me as everyone else. Beach ball every time I backspace or try to make a correction or select type. It's horribly slow and unproductive.

    MacMini M2
    Sonoma 14.6.1

  • Ralph Barnett commented  ·   ·  Report

    Using ID 2025 is simply horrible! It blows my mind how we pay a premium for this software and it can be so buggy

    M2 Macbook Pro(64 gb ram) running Sequoia 15.
    Feels like I'm running a 2006 iMac.

  • Bente Øien Hauge commented  ·   ·  Report

    I have the same problem. Sonoma 14.6.1. M1. Especially with copy paste and moving elements. Text disappears, illustrations disappear, spinning ball, crash. Horrible!

  • Gary commented  ·   ·  Report

    From our side:

    Sequoia 15.0.1
    Apple MacBook Pro
    M1 Max

    Slownwess with all InDesign docs.
    Beachball at the simplest of commands
    Unworkable

  • Henriques commented  ·   ·  Report

    same for me, after each action i must wait for 3 to 10 seconds or simply switching between Acrobat an Indesign (for copy/past words
    MACOS 15.0.1 (24A348)
    Indesign 2025 20.0

  • Stefan Kraft commented  ·   ·  Report

    The latest version of InDesign is sunning extremely sluggish on MacBook Pro M1 Max running Sequoia.

    Switching to Indesign, any interaction, editing text – all causes delays or beach balls. this is after a fresh install of InDesign and cleaning all caches.

    Using an earlier InDesign works well.
    This version is causing major delays.

  • Luis Cereigido commented  ·   ·  Report

    Any action I do freezes and shows the beach ball. Mac mini 3,2 ik7. 16GB RAM. Sequoia OS. Frustrating.

  • Pekka Gaiser commented  ·   ·  Report

    On Monterey 12.4. Updated to 2025 a couple of days ago. It was fine at first but today started getting the beach ball on every move. Initially I suspected the use of a handwriting font (a normal OTF though, not one of those newfangled things with textures) but am now getting it in every document. Tried deleting presets.

  • Richard Larson commented  ·   ·  Report

    To Admin: Looks like this issue is happening regularly on nearly every click or drag of the mouse. It happens on ALL files regardless of what version they were created in - INDD 20.0 beachballs on almost every action, including opening and closing the documents.

    If you scroll through these comments many have stated what machine and what OS they are running (including me). Are you all working on this or not? This is a critical bug and needs to be fixed. Forget about the AI stuff for a hot minute and solve this issue.

  • Mark Teagles commented  ·   ·  Report

    Same problem here. Im using a brand new M1 Max running Sequoia 15.1. Problems started as soon as InDesign 2025 was installed. Almost every file I try to work on is sssooooooooooooo slow!

    Also receiving more messages from clients saying they're now unable to open PDF files that I email to them - never had any issues until I installed the new InDesign.

  • Courtney commented  ·   ·  Report

    Same issue. Here is my information:
    Mac M1 chip
    Sequoia 15.0.1
    Happens in all documents. If I restart my laptop and trash preferences it seems to temporarily be better but then as I work the issue comes back. I notice it most when I try to scroll or edit text.

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