6507 results found

1. Shortcuts and keyboard keys stop working.

   CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow keys when trying to edge a graphic or text box over. Generally, I am able to type in the file name if I am trying to save my work before I close the program, but there have been times that my keyboard is disabled there as well and I have to save over what I have open, rely on the auto-backup file, or duplicate the file in Explorer and rename it so I don't lose the original file. This has not been an issue in any other programs except InDesign and has only been in the past few weeks. The crashing since the last update has subsided, but this issue has not. I would love to know how to fix this.

   CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow… more

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   73 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

2. Variable Font not working in InDesign 2020

   We came along a severe bug within InDesign 2020 and Variable Font.

   These Blog Posts are describing it quite well:

   https://forum.glyphsapp.com/t/variable-fonts-indesign-2020-bug/13051

   and:
   https://forum.glyphsapp.com/t/variable-fontz-in-indesign/13032

   Illustrator and Photoshop do not have this bug.

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   17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021. The fix was also available in the previous version of InDesign – version 15.1.2
   Please update to either of these versions of InDesign to get the fix.

   —
   Adobe InDesign team

3. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

   InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

   Don't make me commit to the duplicate before moving an item.

   Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

   Fix this and stop breaking things!

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   30 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

4. InDesign False Ligatures Bug

   InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only workaround is a targeted GREP style to apply ligatures to only the pairs that should have them for that file. This is a long-standing problem which has been reported in forums various times and needs to be addressed. There is no sure fire way to reproduce the bug. Only thing that sometimes works is to brute force load/unload fonts until the problem occurs. It seems that once the problem occurs the first time it may then become more frequent on that computer. I know someone who has even seen the effects of this problem in printed material (i.e., in a book they were reading).

   InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only… more

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   15 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  amaarora responded

   Hi,
   We are unable to reproduce the issue in-house.

   In case you have some consistent steps to reproduce the issue from scratch, please feel free to send a mail at amaarora@adobe.com or start a new thread on this portal

   Thanks

5. skew in character style for numbered list - does not skew

   1. Adobe InDesign 14.0.2 x64
   2. Create a character style with skew i.e 10%. Create a paragraph style with a numbered list. Apply the character style to the numbered list.
   3. skewed numbers
   4. does not skew
   5. -
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   8 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   -InDesign Team

6. Id CC 2020 pdf export failure

   I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
   Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
   The same file is exported from CC2019 without any problems.
   Windows 10 with all updates.

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   45 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is available in the latest update of InDesign version 15.0.3

   Please update your InDesign application to this version to get the fix.

   —
   Adobe InDesign team

7. content aware fit and linked images problem

   Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

   Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

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   16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

   If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.

   The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Thanks,
   InDesign Team

8. When you place an object with ‘Corner Options’ and ‘Text Wrap (Wrap around object shape)’ on a frame, the text moves.

   Checked on Windows 10 Japanese version, InDesign CS5 to CC2024

   1.Create a new document
   2.Create a frame grid with the Horizontal Grid Tool
   3.Insert a few line breaks at the beginning and assign sample text
   4.Draw a rectangle with the Rectangle Tool
   5.Set the shape in Corner Options to anything other than ‘None’
   6.Set the text wrap to ‘Wrap around object shape’
   7.When the drawn rectangle is placed on the frame, it is pushed out by one character

   It’s strange that the text moves even though the rectangle is not placed on top of the text.

   Conditions for the object causing this:
   ・Corner Options (anything other than ‘None’. Whether it’s all four sides or just one)
   ・Text wrap (Wrap around object shape)

   Conditions on the frame side:
   ・Occurs in both text frames and frame grids
   ・The narrower the width, the easier it is to reproduce, but it basically moves
   ・No relation to language or composer differences

   「コーナーオプション」と「テキストの回り込み（オブジェクトのシェイプで回り込む）」のオブジェクトをフレーム上に置くと文字が動く

   Windows10　日本語版　InDesign CS5～CC2024で確認

   1.新規ドキュメントを作成
   2.横組みグリッドツールでフレームグリッドを作成
   3.先頭に数行分の改行を入れ、サンプルテキストを割り付け
   4.長方形ツールで長方形を描く
   5.コーナーオプションでシェイプを「なし」以外にする
   6.テキストの回り込みで「オブジェクトのシェイプで回り込む」
   7.描いた長方形をフレームに乗せると１文字分追い出される

   長方形を文字の上に置いた訳でもないのに文字が動いてしまうのはおかしい

   原因となるオブジェクトの条件
   ・コーナーオプション（なし以外。４辺でも１辺でも）
   ・テキストの回り込み（オブジェクトのシェイプで回り込む）

   フレーム側の条件
   ・テキストフレームでもフレームグリッドでも発生
   ・横幅が狭い方が再現されやすいが基本動く
   ・言語、コンポーザーの違いは関係なし

   Checked on Windows 10 Japanese version, InDesign CS5 to CC2024

   1.Create a new document
   2.Create a frame grid with the Horizontal Grid Tool
   3.Insert a few line breaks at the beginning and assign sample text
   4.Draw a rectangle with the Rectangle Tool
   5.Set the shape in Corner Options to anything other than ‘None’
   6.Set the text wrap to ‘Wrap around object shape’
   7.When the drawn rectangle is placed on the frame, it is pushed out by one character

   It’s strange that the text moves even though the rectangle is not placed on top of the text.

   Conditions for the object… more

   • 

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9. CC2018 exporting pixelated PDF

   Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

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   35 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

10. Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

    ---

    ACTUAL RESULT
    Very bad performance - working is NOT possible anymore

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy… more

    • 

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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

11. Underlines are drawn in the space left by "danraku jisage".

    When I use "danraku jisage " in the "mojigumi akiryou settei" , an underline is underlined in the empty space at the beginning of a line.
    Since there are no characters in the empty space, it is correct that underlines are not underlined in the same way as when indentation is used to lower the line.

    「文字組みアキ量設定」で「段落字下げ」を行ったとき、行頭の空いている部分にも下線が引かれてしまう。
    空いている部分には文字はないので、インデントで下げたときと同じように、下線は引かれないのが正しい。

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    The issue is currently under investigation.

    —

    Adobe InDesign Team

12. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

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    25 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

13. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

14. No Redraws on Object Highlight

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is highlighted.
    7. Select the menu item "Layout > Next Page."

    The document should navigate to the next page, but it doesn't. Although the scrollbar or page panel indicates navigation, the display remains frozen without redrawing.

    Furthermore, even when the mouse is moved away from the object (MouseExit), the object remains highlighted and can be challenging to unhighlight.

    This feature, highlighting objects using "Text tool + Cmd key + MouseEnter," has been present in InDesign since its early versions. However, this issue surfaced in version 18 (2023) specifically when using CPU Preview, despite no problems in version 17 (2022).

    ---

    There are similar issues with other functions.

    Steps to Reproduce

    In addition to the prerequisites mentioned above, turn on "Highlight Object Under Selection Tool" in "Preferences > Interface." Then, highlight an object with the Selection Tool and press the keyboard shortcut for "Layout > Next Page" (shift+page down).

    The document should move to the next page, but it does not. Similarity to the above bug.

    "Highlight Object Under Selection Tool" is a feature introduced in CS5.5. Turning this off can prevent the issue from occurring.

    However, even when this is turned off, the object highlight with "Text Tool + Cmd Key + MouseEnter" does not turn off. It might be a completely separate function. To avoid confusion, I explained these two separately.

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is… more
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15. problem with optical margin alignment and world-ready paragraph composer

    1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

    2. Steps to reproduce:
       (1) Open InDesign
       (2) Create a new empty document
       (3) Create a text frame that is 100 mm by 100 mm
       (4) Place Text4.txt
       (5) Go Type > Story > check Optical Margin Alignment

    3. Expected result:
       The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the same word.

    4. Actual result:
       The left margin is correctly ragged. The right margin is ragged instead of being even.

    5. Text4.jpg shows the result with the ragged right margin.

    6. Notes:
       (1) This bug occurs with the World-Ready Paragraph Composer. It does not occur with the Adobe Paragraph Composer. Switching the composer produces the expected results.
       (2) This bug is related to soft hyphens (0xAD). If these are removed from the data then the expected results are produced.

    1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

    2. Steps to reproduce:
       (1) Open InDesign
       (2) Create a new empty document
       (3) Create a text frame that is 100 mm by 100 mm
       (4) Place Text4.txt
       (5) Go Type > Story > check Optical Margin Alignment

    3. Expected result:
       The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the… more

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    9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

16. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character is lost from the original text instead of entering it.
    This is also a very dangerous behavior.

    Requests for improvement include:
    Improved to prevent hang when executing the above script,
    If possible, replace text (add a character string to the beginning of a paragraph).

    GREP検索文字列の欄に"^"だけを入力、検索ボタンをクリックすると、段落の先頭の挿入点が選択されます。しかしこれを置換には利用できません。置換結果は0個となります。
    単なるポインティングの小技にしか役に立たないと諦めていましたが、これをスクリプトから実行するとアプリケーションがハングアップします。

    こんな具合です。（実行するとレインボーカーソルが永遠に回転します。
    ご注意ください。）

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep();

    また、置換文字列の欄が"~c"（クリップボードの内容）などの場合、それが入る代わりに元のテキストから先頭の1文字が失われます。
    これも非常に危険な挙動であると言えます。

    改善の要望としては、
    上記のようなスクリプトを実行した際にハングアップしないよう改善、
    そして可能であればテキストを置換（段落の先頭に文字列を追加）できるよう改善。

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character… more

    27 votes

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

17. Different views when switching between preview and normal mode

    Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.

    Most recent MacOS and InDesign Version.

    •  

    •  

    •  

    •  

    27 votes

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    40 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to santalwa@adobe.com :
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    Workaround: Restart InDesign
    —
    Adobe InDesign Team

18. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    27 votes

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    10 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

19. Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot already).

    As I find no particular reason why the duplicate shouldn't work across two pages, I believe this is a bug, or at least an oversight.

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot… more

    27 votes

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    45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    In Backlog  ·  Nikhil Kedia responded

    Issue is still seen in 'Immediate' Live Screen Drawing mode, when pressing alt in between the drag while copying to another spread

20. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off all plug-ins
    - Turned off all preferences related to instant rendering of image, type, previews
    - Turned off pre-flight
    -Turned off type previews, variable characters, etc
    -Display is set to typical (although, it happens in FAST as well)

    Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off… more

    26 votes

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    10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

    We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team