Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
1747 results found
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2021 variable font repeatedly unavailable causing InDesign to freeze
In InDesign (version 17.0.1), I am using Acumin Variable, which initially shows up with no issues. However, InDesign begins freezing and minutes later, a pop up notification says the variable font is unavailable. This has been on-going and other designers I collaborate with are experiencing the same problem with this font.
3 votes -
MathML Rendering Error
In InDesign v21.0, the updated Maths Expressions Panel automatically inserts mathvariant="normal" into the root <math> element after I edit an equation using the new panel. This behaviour does not occur until the equation is edited in version 21.0, but once it happens, the MathML rendering is altered incorrectly.
Issue Details
When I open and edit an existing MathML equation in the new Maths Expressions Panel (v21.0), InDesign injects mathvariant="normal" into the <math> tag upon saving.
This overrides the default MathML behaviour and forces all <mi> elements to render upright (normal) instead of italic.• Manually deleting the attribute does…
2 votesHi,
Thank you for reporting the issue. It is currently under investigation.
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Adobe InDesign Team
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Start freeze
When I start InDesign 2019 a pop-up appears that's white. After a while the Adobe logo appears and the loading icon. But that's it. No other menu entries are active
If I close the pop-up the programm closees1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
incopy
I am using InCopy v. 20.0 with DropBox. When I open a document, changes that other teammates have made to items in the Assignments panel have not automatically updated like they used to. This is a new issue with the most recent update. Prior to the update, when I opened a file, any changes by myself or other people have updated automatically, but now I have to manually update each one in the Assignments panel. Is there a fix or a setting change that can address this?
1 vote -
Id CC 2020 pdf export failure
I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
The same file is exported from CC2019 without any problems.
Windows 10 with all updates.30 votesThe fix for this issue is available in the latest update of InDesign version 15.0.3
Please update your InDesign application to this version to get the fix.
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Adobe InDesign team -
[ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy
VERSIONS
Windows 7, CC 2015.4 and CC 2017.0
Windows 10, CC 2015.4 and CC 2017.0
macOS 10.12, CC 2015.4
even CS6 versions are affected...
STEPS TO REPRODUCE
1. Create an InDesign document with several pages
2. Define the text frame options with two columns
3. Link all frames and fill with placeholder text
4. Create a new paragraph style with the option "span columns" (e.g. title)
5. Define several parts of the layout with the new paragraph style
6. Edit some text near the paragraph style
--> the performance while typing is very very bad!!!
EXPECTED RESULT
InDesign…29 votesHello All,
Thank you for reporting the issue to us.
We have been able to improve the performance with span columns but it is till work in progress.Please upgrade your InDesign application to the latest version to try out the incremental fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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CC Libraries content icon with spinning wheel
I have a 3GB CC Library full of adverts for a magazine. Whenever I drag a new advert over to the CC Libraries panel, it will add the new artwork, but then its icon will show a blank square with four spinning squares inside. This has occurred ever since ID v15. I'm currently using v15.0.2.
2 votes -
Black horizontal lines appear on screen when scrolling
When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width…
6 votes -
V 20.0 Bugs
Text box content disappearing. Only will reappear after box is moved or typed in. Some content may appear and some will not be visible until box is moved again. This happens often when typing or deleting text.
Also, now I only have 2 undos. History only shows two items.
Just updated to 20.0 and these issues occurred right after. Please fix!3 votesWe will need more info on this, is this happening with all documents or with some specfic documents.
Does this happen after creating or opening documents or both?
What are the steps you have performed which are not there in History?
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toolbar missing
The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.
1 vote -
InDesign-window "Missing Links in document" does not appear when Microsoft DFS-Links not available
SITUATION
We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
We use InDesign CC2019 (latest Version)All out file-shares are mounted on client computers with Microsoft DFS-Links.
- Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".- New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW
Both fileservers hold "their" (Active Directory based) DFS-structure.
Of course, all users open their files on the new fileserver, shares…
2 votes -
toolbar missing
The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.
1 vote -
thumbnail publish online
Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.
I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For…
4 votes -
SAVE
I’m using version 20.2 in English. I open a document, make changes and save. The SAVE AS window opens and tries to save without success. I need to save in another location and replace from the desktop. The translated window is this:
Unable to save the document. The document may be open in other applications. Close any other applications and try again, or use Save As to save it as a new document.2 votes -
Export to HTML5 - options cannot be accessed
In the new Indesign there is this HTML5 export advertised. So I gave a try. But it is quite unfinished. I attached a screenshot - a dialog appears on the top of the export options panel, due to this the export options cannot be accessed. Closing the top dialog automatically starts the export process. Clicking "Cancel" cancels the main dialog as well.
2 votes -
toolbar missing
The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.
1 vote -
Linked Images Disappearing/ InDesign Files Opening as Read-Only
Good morning!
After my computer updated to Monterey 12.3.1, the linked images in InDesign files (indd) turn black or static or with colored stripes like bad reception on an old TV. The link panel did not show a broken link but I had to manually relink all the files. I've tried reinstalling InDesign and going back to an earlier version of InDesign. All to no avail.
A second problem that occurred is that InDesign files would only open as read only. When I tried to resave it said that someone had them checked out or I didn't have permissions to…
5 votes -
InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application
Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.
It will open OK from the Creative Cloud Desktop App.
Event viewer log is generated showing the following:
Faulting application name: InDesign.exe, version 13.1.0.76
Faulting module name: PMRuntime.dll, version 5.0.0.1911.
Version: InDesign CC 2018, 13.1.076
Also occurs with version 12.1.0.56
Windows OS: Windows 10, version 1803 (Build 17134.165)2.
Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the…20 votesHello All,
Thank you for patience while we were investigating into the root cause of the issue.
During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.Please find below steps to whitelist the application:
1. From the Enforce console select System > Agents >Application Monitoring.
2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
4. Click on save and verify the application in the list of monitoring activities is unchecked.
5. After making… -
share for review not working
So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.
1 voteTry the following solutions:
SOLUTION 1
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1. Close InDesign.
2. Bring up Creative Cloud Desktop (CCD) and Sign out.
3. Launch InDesign and Sign in here (not from the CCD).
4. Create a new document.
5. Open Share for Review panel.SOLUTION 2
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1) Close InDesign.
2) Close Creative Cloud desktop app.
3) Navigate to the OOBE folder located here:
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
4) Delete the opm.db file.
5) Launch Creative Cloud desktop app.
6) Launch InDesignPlease let us know if the above solutions work for you.
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Adobe InDesign team -
change date (Ändringsdatum) in window when open och import a picture is missing
InDesign 19.1
MacOS Sonoma
In Finder you can choose to sort with the choice Change date, but when you work in InDesign and open or want to import a picture you can‘t sort the list after Change date (Ändringsdatum) anymore.
I wan‘t the choice to use change date to come back.1 vote
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