1253 results found

1. Problem copying font from Acrobat Pro DC PDF (to Word and Indesign)

   [Adobe Indesign 2021 - 16.3 / Suitcase Fusion 21.3.0]

   Since the last update, I am unable to copy/paste from a PDF in Acrobat the accented characters of the French dictionary (ô, é, è, ç, à) to Word or Indesign, whatever the font is (Adobe font or personal font).

   The glyph disappear when pasted.

   The glyphs exists in the dictionary when looking at the panel in Indesign.

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2. TIFF images as assets in CC Libraries are always placed as PNG images on the document page

   1. Affected: InDesign CC all versions that are working with CC Libraries.
      Tested with InDesign CC 2018.1 and InDesign CC 2019 version 14.0.2.324 on Windows 10. InDesign versions on Mac OS X are also reported.

   2. Steps to reproduce the issue:
      Do a new CC Library.
      Add TIFF images saved from PhotoShop CC 2019 to the new library.
      Two options how you can do this that I know of:
      A. Drag the files from your file system to the open and empty library.
      B. Use Adobe Bridge CC 2019 to drag files to the open library.

   3. Expected result:
      If I want to use an image TIFF asset in my layout and place it on the page from a CC Library the placed image should show up as TIFF image with all the right properties, like the right color space, original resolution etc.pp.

   4. Actual result:
      The placed TIFF is converted to PNG, color space is always RGB, regradless of the original. Always indicating transparency. Even if the original file stored in the CC Library has no transparency at all.

   More details can be seen in this discussion at Adobe InDesign User Forum:

   Bibliotecas CC - Indesign convierte imágenes TIFF en PNG
   franp30034553 Jul 16, 2019 11:02 AM
   https://forums.adobe.com/message/11168505#11168505

   Regards,
   Uwe Laubender
   ( ACP )

   PS: We can see the same issue with Adobe Illustrator.

   PPS: Also did a bug report at Adobe Bridge Uservoice.

   https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/38165185-tiff-images-added-to-cc-library-are-considered-as

   1. Affected: InDesign CC all versions that are working with CC Libraries.
      Tested with InDesign CC 2018.1 and InDesign CC 2019 version 14.0.2.324 on Windows 10. InDesign versions on Mac OS X are also reported.

   2. Steps to reproduce the issue:
      Do a new CC Library.
      Add TIFF images saved from PhotoShop CC 2019 to the new library.
      Two options how you can do this that I know of:
      A. Drag the files from your file system to the open and empty library.
      B. Use Adobe Bridge CC 2019 to drag files to the open library.

   3. Expected result:
      If I want to… more

   2 votes

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3. InDesign Review Feature

   My coworker and I are both suddenly facing major problems with the review functionality with Adobe InDesign 16.1 (Windows). This has only been occurring for about 10 days. When the review function actually works instead of an error or just loading nonstop (only works 30% of the time now), the links often don't work in the end for other viewers to review and show up as an error. Now, when this works, the comments from the review link are not showing up where they were placed, and when we go in to implement them manually in InDesign from the weblink, the weblink automatically updates in real time and all comments shift over.

   My coworker and I are both suddenly facing major problems with the review functionality with Adobe InDesign 16.1 (Windows). This has only been occurring for about 10 days. When the review function actually works instead of an error or just loading nonstop (only works 30% of the time now), the links often don't work in the end for other viewers to review and show up as an error. Now, when this works, the comments from the review link are not showing up where they were placed, and when we go in to implement them manually in InDesign from the weblink,… more

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4. Unable to kill find missing fonts background process

   If the preferences setting to automatically find missing fonts is set, there are three major issues:

   1/ The background process never times out,
   2/ The background process severely degrades InDesign performance for everything else, and
   3/ There is no way to manually kill that background process. If we could, then issues 1 and 2 would not be such problems. If the fonts aren't found, or the internet connection is hinky, or if the Adobe servers are under heavy load or having other issues, we could just kill that background process and then either try again later or design an workaround without those missing fonts.

   The ability to kill this background process is a glaring design gap. We should be able to kill it, or at least disable it for a document (like we can disable automatic preflight).

   If the preferences setting to automatically find missing fonts is set, there are three major issues:

   1/ The background process never times out,
   2/ The background process severely degrades InDesign performance for everything else, and
   3/ There is no way to manually kill that background process. If we could, then issues 1 and 2 would not be such problems. If the fonts aren't found, or the internet connection is hinky, or if the Adobe servers are under heavy load or having other issues, we could just kill that background process and then either try again later or design an workaround… more

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5. [InDesign 2025, 20.0.1][Win11 23H2]Installed ICC Color Profiles Sometimes Become Unavailable After System Shutdown

   My Win11 has fast boot disabled, so it gets completely shut down rather than just hibernated.

   Once I shut down the computer and start it again, sometimes all installed ICC profiles disappear from View > Proof Setup > Custom... > Device to Simulate

   They reappear after deleting the following files:

   1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

   2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

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6. Keyboard Shortcuts dont work often with InDesign

   Using windows 10 - InDesign 2020

   Keyboard shortcuts often will not work, forcing me to minimize or restart the program to get them to work again. Very annoying.

   shortcuts that I am using for example( W to enter workspace mode, Ctrl-Z for undoing and even Ctrl-S to save)

   Adobe, stop adding features until you fix the issues that are present. especially ones that have been around for years or months.

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7. InDesign 18.1 x64 (Windows) - Problem with font Latino URW Regular Italic

   InDesign 18.1 x64 (Windows) - Downloaded Adobe Latino URW fonts from Adobe fonts site - The Regular Italic shows up as Italic in Windows fonts and Word, the others are OK. When placing Word document into InDesign, get missing font because InDesign does not recognize Latino URW Italic, it wants Latino URW Regular Italic. It is a font naming issue. After removing font, restarting computer, and reloading, problem persists.

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8. There does not seem to be a way to activate the Japanese Paragraph composer in the English version of InDesign

   I am an native English speaker and use InDesign primarily in English. I sometimes have projects in other languages; i actually read a fair bit of Japanese and noticed that the lines were breaking even wtih World-ready paragraph composer turned on. I then learned that InDesign has both Japanese paragraph and single-line composers, whhich appear to be accessible in PREFERENCES under Advanced Type, but this does not seem to do anything I need done with the text.

   i was told I must install the Japanese language version of InDesign to apply this feature. It would be wonderful if that would work in the one version.

   At least I can read enough Japanese to use the J-language edition, but I work in other languages i cannot read; if other languages have this issue, I hope there will be some good solutions for them, too!

   Thank you.

   I am an native English speaker and use InDesign primarily in English. I sometimes have projects in other languages; i actually read a fair bit of Japanese and noticed that the lines were breaking even wtih World-ready paragraph composer turned on. I then learned that InDesign has both Japanese paragraph and single-line composers, whhich appear to be accessible in PREFERENCES under Advanced Type, but this does not seem to do anything I need done with the text.

   i was told I must install the Japanese language version of InDesign to apply this feature. It would be wonderful if that would… more

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9. Fix the touchpad

   Just fix the touchpad please. I've already discussed it In detail on the Adobe community (https://shorturl.at/hAPZ8), but the touchpad is not working well at all. Now it's just less worse than 19.0 but still not working properly. You can't pinch to zoom, unlike Illustrator for example, and in general, it's not smooth at all. Trying to scroll through a project is a challenge; it scrolls in jumps with almost zero control over it. Centering the project on the PC is impossible without control 0.

   Win11 23H2 22635.2915

   Here's the full URL if you don't trust the shortened one: https://community.adobe.com/t5/indesign-discussions/indesign-touchpad-scrolling-and-zooming-issues/m-p/14493331

   Just fix the touchpad please. I've already discussed it In detail on the Adobe community (https://shorturl.at/hAPZ8), but the touchpad is not working well at all. Now it's just less worse than 19.0 but still not working properly. You can't pinch to zoom, unlike Illustrator for example, and in general, it's not smooth at all. Trying to scroll through a project is a challenge; it scrolls in jumps with almost zero control over it. Centering the project on the PC is impossible without control 0.

   Win11 23H2 22635.2915

   Here's the full URL if you don't trust the shortened one: … more

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10. Color Swatch Menu Closes Upon Right-Click

    1. Adobe InDesign v19.0 When I click the color swatches panel menu dropdown, the menu drops down, and I am able to edit existing swatches and I am able to add new swatches. The problem occurs when I attempt to right-click on a color or if I press the hamburger button at the top right of the panel. When I try to do either of these, the entire menu closes.
    3 votes

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

11. CC 2019 - Not all installed fonts show up in in search/font list

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be showing on the left tab, even if they are from Adobe Fonts.

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be… more

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12. Outside aligned strokes are buggy

    After outlining text, putting an outside or inside stroke on it produces odd results. It seems it aligns to the absolute outside of the object, rather than the edges like it does in other Adobe programs. I've attached an example of what adding an outside stroke to an outlined 'e' looks like in both Indesign and Ilustrator looks like. This seems to effect any object that has a section cut out.

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13. Files won't open

    Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!". If I use the "Convert File" link I get this Adobe Creative Cloud message: "Unable to convert "[file name]". You are not currently signed in to Creative Cloud. Please go to Help - Sign In and enter your Adobe ID. Restart InDesign, then try opening the codument again." I am already signed in so this is getting me nowhere to be able to open files I must access!

    Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!".… more

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14. Color Reading Completely Incorrectly

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase functionality but there is always something major broken.

    Going to spend an hour reverting back to 2018 now

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase… more

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    See if the solution posted on this thread : https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35741857-color-settings-not-sticking
    resolves the issue you’re having.

    Let us know if it works for you.

    Adobe InDesign team

15. Misplaced dots in Nastaleeq Font rendering

    I'm using Adobe Indesign 2020 for an Urdu book. Most text is in Urdu and my font of choice is Mehr Nastaleeq. The text looks fine in MS Word using the font (see attached image) but In Design is not rendering certain words correctly (see attached image).

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16. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test machine):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
       Script result (std__string): Done
    

    2) This completes quickly (typically in less than 0.1 seconds):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
       Script result (std__string): Done
    

    3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

    4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

    5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

    6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

    7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

    OTHER COMMENTS

    I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

    I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

    The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13… more

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    1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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17. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

    When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
    Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

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18. What about screenplay? Will InCopy replace Story?

    Hello everyone.

    I know that Story will be discontinued, and I noticed that the InCopy just came to play.

    I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
    If InCopy is capable to assist me on writing, I will not need to spend more money on writing

    What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I need and write the script without having to worry about format

    Can it be considered for a next update? Now, with the discontinuation of Story, there is no tool for screenwriting whatsoever. I really thought/wished/hoped that InCopy could and would take on that task

    Adobe is always so proud to be a complete production tool. It has even an ingesting and logging software... but the genesis of all that is the script
    And adobe just abandoned the birth of production... This is sad.

    Hello everyone.

    I know that Story will be discontinued, and I noticed that the InCopy just came to play.

    I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
    If InCopy is capable to assist me on writing, I will not need to spend more money on writing

    What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Adobe InDesign 15.1.2.: when I try to open a ID file, an "Open a document" alert appears.

    Fix or delete that bug.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

    Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

    Versions of Adobe InDesign:
    CS6 through CC 2018.0, Windows and macOS

    Test files and screenshot of error attached.

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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    Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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