1337 results found

1. blank screen when switching displays

   When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

   Steps to Reproduce:
   1. Open a file in InDesign on a MacBook Pro.
   2. Close the MacBook lid, connect to an external monitor, and wake the computer.
   3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
   4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

   This also happens in reverse:
   • If I’m working on an external monitor, then unplug it and open the MacBook to work, the same issue occurs.
   • My MacBook is always closed when connected to an external display, and I use an external keyboard and trackpad.

   Expected Result:
   • The document area should remain visible and fully functional when switching between the MacBook’s display and an external monitor without needing to restart InDesign.

   Actual Result:
   • The document area turns black/blank, preventing any interaction with the artwork.
   • Toolbars, menus, and selection boxes remain functional, but the contents of the document are completely invisible.

   Temporary Workaround:
   • Saving the file, quitting InDesign, and reopening fixes the issue temporarily.

   Additional Info:
   • OS, external display firmware, and InDesign are all up to date and have been happening for over a year.
   • Issue persists across different external monitors.
   • Unclear if this is an Adobe or macOS issue.

   There is a thread here with other people having the same exact issue:
   https://community.adobe.com/t5/indesign-discussions/indesign-blank-window-when-switching-displays/td-p/14394779

   When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

   Steps to Reproduce:
   1. Open a file in InDesign on a MacBook Pro.
   2. Close the MacBook lid, connect to an external monitor, and wake the computer.
   3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
   4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

   … more

   2 votes

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   0 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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2. 72 DPI images not placing at 100%, scaling to 216 DPI

   This has apparently been a discussion since at least 2019 and has not yet found a solution:

   https://community.adobe.com/t5/indesign-discussions/jpg-not-placing-at-proper-dimensions/m-p/12933878/page/3#M476611

   When placing certain jpg images saved to 72 DPI, In Design frequently places them at 1/3 actual size, or down to 216 DPI. This is including if the ID document's increments/document size are set to pixels. It seems most common with jpgs saved in a standard "Save As" format from Photoshop vs. the legacy "Save for Web."

   1. Versions 14.02 to 17.1 - Edit - issue continues after update to 17.2.1.
   2. Steps to reproduce: place a jpg image saved to 72 dpi resolution
   3. Expected result - image is placed at 100% scale like other images
   4. Actual result - image is placed at 33.33% scale
   5. See images attached. These are identically sized - the one that was saved using the outdated legacy Save for Web option on Photoshop came in at 100% scale or 72 DPI. The image saved in a more standard Save As format from Photoshop comes in at 33.33% scale or 216 DPI. Export option from Photoshop yields the same result. Have also noticed this scaling issue with images provided to me from non-Photoshop sources.

   Occasionally it loads it in at 50% scale instead of 33.33%, too.

   This has apparently been a discussion since at least 2019 and has not yet found a solution:

   https://community.adobe.com/t5/indesign-discussions/jpg-not-placing-at-proper-dimensions/m-p/12933878/page/3#M476611

   When placing certain jpg images saved to 72 DPI, In Design frequently places them at 1/3 actual size, or down to 216 DPI. This is including if the ID document's increments/document size are set to pixels. It seems most common with jpgs saved in a standard "Save As" format from Photoshop vs. the legacy "Save for Web."

   1. Versions 14.02 to 17.1 - Edit - issue continues after update to 17.2.1.
   2. Steps to reproduce: place a jpg image saved to 72 dpi resolution
   3. … more

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   4 votes

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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3. Unable to Underline Numbering in List

   I have been facing an issue while trying to underline the numbering in a list.

   I am able to underline the text, but not the numbering.

   The character style is also not helping me in this case.

   2 votes

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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4. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

   Problem/Actual Result
   I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

   Steps to reproduce the issue:
   - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
   - I have tried removing any transparency from each of the .indd linkages
   - I have removed any transparency or object style on any bounding box an .indd file sits in.
   - I have tried removing any unused or empty layers in all of the .indd linkages
   - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
   - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
   
   - I have trashed all my preferences multiple times.
   - I have restarted my computer multiple times.
   - I have tested the above with multiple Indesign files and still receive the attached error messages

   Expected result:
   To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

   Version of Indesign: 18.2 on a PC

   I'm worried this error occurring as I updated my Indesign software in the last two days.

   Problem/Actual Result
   I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

   Steps to reproduce the issue:
   - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
   - I have tried removing any transparency from each of the .indd linkages
   - I have removed any transparency or object style on any bounding box an .indd file sits in.
   - I have… more

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   7 votes

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is available in the latest release of InDesign - version 18.2.1

   Please update your copy of InDesign to this latest version to get the fix.

   
   

   --

   Adobe InDesign team

5. Pdf export Doc- Blank Pages NO printing of png. Images - Latest InDesign Version

   Hi
   I believe I am not the first one to experience this terrible frustration, not being able to get a clean Pdf export doc that I send to print. One blank page is coming out of the printer instead of the one with the pics. I use Mojave 10.14.3 and the latest InDesign version. I also unchecked the PrefLight box.
   Anyone can help to sort out that issue?

   3 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. Installing InDesign 2024 still removes all preferences, shortcuts, and workspaces — even in v19.1

   Despite the previous thread about this marking the problem as being resolved, it is not — not even with the latest update 19.1 ... not for me at least. I've uninstalled and reinstalled InDesign 2024 multiple times at this point to no avail.

   This is a serious issue for professional users who have very specific settings that take time to create and are necessary for maintaining a consistent workflow between versions.

   Please resolve.

   3 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Swatches panel not displaying correctly

   My swatches panel is not displaying correctly. In order to view my current swatches, I have to extend the width of the panel. When the swatch panel is the same width as the other panels, the swatches are completely hidden. Also missing at any size are the buttons for new swatch, delete swatch, etc. These buttons appear on other panels but not swatches. Quitting InDesign and rebooting my computer did not resolve the issue.

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   3 votes

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   1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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8. Critical : can't sync fonts from Adobe

   Critical : can't sync fonts from Adobe :

   Hello, just like this guy below :

   Help! Unable to activate fonts InDesign 2019

   I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

   Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

   tried everything,

   Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

   FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

   The error message is : "unable to sync one or more fonts" (tried all the troubleshoot fixes from adobe for this message)

   But other fonts work well and do sync : Franklin URW, Bebas Neue etc.

   My colleague has no issue on his mac, but I do on my PC. We share the same adobe licence for 2 computers. I tried stopping all software firewall inside Windows.

   It's not due to our network, because my colleague uses the same network...

   I'm currently stuck with projects that can't sync fonts.

   What to do ?

   I already tried with older version of indesign, no success

   Thank you

   Critical : can't sync fonts from Adobe :

   Hello, just like this guy below :

   Help! Unable to activate fonts InDesign 2019

   I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

   Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

   tried everything,

   Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

   FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

   The error message is : "unable to sync… more

   5 votes

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   5 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve seen this issue happen when you have the same Font already installed on your machine.

   So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

   Hopefully, the problem should get resolved.

   Adobe InDesign team

9. Text box disappears, styling not displayed in real time

   I am using the latest Indesign update for M1, 16.3.2 (Big Sur 11.4)
   I am now having problems where the text box that I am styling disappears. I either have to zoom in or out, flip pages, or now go as far as closing the file and opening it, because Indesign is either not displaying the changes made, or the text disappears. Placing a cursor within text is also not accurate, and either a character to the left or right.
   These are new issues, please advise.

   11 votes

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   12 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in one of the updates to InDesign 2022 version.

   
   

   --

   Adobe InDesign team

10. variable fonts

    In a TrueType based variable font, if some nodes have implied deltas at the edge of outline, that edge can jump around as seen in the attached video. The right stem of the "n" should stay on the baseline. And it does in all other environment that I tested (Illustrator, Photoshop, Chrome, Safari …).

    I tried to attach the font but get an error that .ttf and .zip files are not allowed. Here is a link to the file in dropbox: https://www.dropbox.com/scl/fi/69ynar0ds0k44fhsuge2j/ImpliedDeltasVF.ttf?rlkey=zccl17cd67ru4oat5qlt2eb99&st=c469cifb&dl=0

    • 

    3 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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11. InDesign won't quit

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they will fix the bug in the next update. Thanks.

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they… more

    4 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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12. Paragraph/character styles font menu bug. Multiple Monitors

    InDesign CC 2020 (15.0.2)
    Operating System: macOS Catalina (10.15.4)
    MacBook Pro 2019 16 inch built in monitor (default) 3072x1920
    Samsung LC27JG52QQXEN 2560x1440 144Hz

    If I have the screens stacked as per the screen shot attached the font menu with paragraph styles is stretched off the screen top and bottom. The only way around this is to position my other screen to the side and then it works fine. The images 3 and 4 show the issue that I am having. Images 1 and 2 show the only thing that I can do to workaround the issue.

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    2 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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13. Stylistic Sets do not work alongside feature variations

    Hi there! There seems to be a bug when applying OpenType Stylistic Sets to fonts that have feature variations. This has occurred with multiple fonts produced by me and colleagues, so I have made a simplified test font that you can use to duplicate the issue.

    A summary of the issue is below, and you can find full documentation and the test files here: https://github.com/djrrb/Italic-Alternates-Test

    Version of Adobe InDesign: InDesign 16.2.1

    Steps to reproduce the issues:
    - select variable font with feature variation
    - use variable font slider or select named instance to apply feature variation
    - apply opentype stylistic set that affects same glyph as feature varation

    Expected result: Alternate glyphs from Stylistic Sets are applied to font.

    Actual result:
    - Selecting alternates from tooltip does nothing
    - Applying stylistic set to selection does nothing
    - Contextual menu says “OpenType properties are not available” even though they are

    (This seems like a distinct issue from
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43153443-variable-fonts-feature-variations-not-working but perhaps they are somehow related.)

    Many thanks!

    Hi there! There seems to be a bug when applying OpenType Stylistic Sets to fonts that have feature variations. This has occurred with multiple fonts produced by me and colleagues, so I have made a simplified test font that you can use to duplicate the issue.

    A summary of the issue is below, and you can find full documentation and the test files here: https://github.com/djrrb/Italic-Alternates-Test

    Version of Adobe InDesign: InDesign 16.2.1

    Steps to reproduce the issues:
    - select variable font with feature variation
    - use variable font slider or select named instance to apply feature variation
    - apply… more

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    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. will not open

    indesign will not open documents when I open the program. It shows open but not tabs or home page and will not open any documents. Ive restarted my computer and uninstalled/reinstalled the program and the issue is still happening.

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. hyphenation across columns persisting after deselecting option in style

    Issue happens to text that is assigned a paragraph style and located above footnotes.

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    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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16. Background Color changes to something crazy

    Background colors (that should just be white) go crazy on tables and other pages until InDesign is quit and re-opened. There's no specific action that seems to trigger the issue, and it appears intermittently. This is happening on version 16.4.0.54.

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    2 votes

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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17. Slow & stuttering performance since using 4K monitor

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign, InCopy or InDesign Server :
       Indesign 15.0.2 on a MAC PRO 2013 macOS 10.15.4

    2. Steps to reproduce the issues:
       Using a 4K monitor (Dell UP2720Q)

    3. Expected result:
       Normal performance

    4. Actual result:
       Slow & stuttering performance

    ps; My colleugue has the same DELL Monitor, using it on a Imac 2019. But he has no problems.

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign,… more

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    12 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Out of a blue, white text on colour background stopped showing in exported pdf's. InDesign 17.2

    It is the same exact document I exported into pdf 12 days prior with no issues. NOTHING has been changed other than the background colour & tracking of the paragraph style. And NO, this is NOT an overprint issue, I have read that thread through. And NO, this is NOT a version issue either, the same exact version. I could not get this report through with screenshots attached.

    And oh, this is not only a pdf-related issue, it's the same thing with exported jpg.

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    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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19. High Cpu Usage indesign 2021-2022-2023-2024 versions...

    Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

    I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

    I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.

    From the attached images, you can see the CPU usage of the 2020 version and the 2021 version. 2020 has no problems, but the 2021 version uses high processor idle.

    Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

    I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

    I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.

    From the attached images, you can see the CPU usage of the 2020 version and the 2021… more

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    4 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. PDF Save Overwrite Not Working - Says PDF is open

    InDesign 16.1 updtaed 05/05/21 Overwriting a PDF on a NAS says PDF is still open when it is not - have to quit Acrobat to overwrite a PDF or save to desktop. Seems the Read only / permissions issue of old is back.

    2 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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