1409 results found

1. Text Frame Otpion

   Text hops around in text box from top to bottom when moving text frame. I have seen a lot people online having the same issue. Only work around, and it's just that a work around not a fix, every time you place text you have to go to Object>Text Frame Options>Baseline Option and click "Use Custom Baseline Grid". Doing this every single time I place text is getting rather tedious. Just encountered bug today, restarted both indesign and imac, the bug stayed. About to re-install indesign all together.

   4 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Big Sur - inDesign when I switch to another program (PSD/Ai for example) it quits like a spoiled child

   Once I switched from Mojave to Big Sur inDesign will not stay running unless I leave it as the main program.
   Font issue? Mentioned because that is my main issue with Big Sur at the moment -- errr.

   1 vote

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   0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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3. M1

   I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
   And just scrolling around in InDesign gave me the rolling spin.

   After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
   But working with a bigger magazine file with 50 pages is not doable.

   I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
   I made a clean wipe of MacOs, only installed CC and Indd (and OneDrive for the files) and still same issue.

   Turning GPU OFF or ON did not change a thing.

   My old intel Windows with 6700HQ and 20GB Ram is working better in the same file.

   Btw. Photoshop worked perfectly fine and is waaay faster as the Win Laptop, as it is supposed to be.

   I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
   And just scrolling around in InDesign gave me the rolling spin.

   After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
   But working with a bigger magazine file with 50 pages is not doable.

   I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
   I made a clean wipe of MacOs, only installed CC and… more

   3 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. .idlk files not recognized/ignored when .indd files are in a Dropbox directory

   InDesign 2023 v18.00
   .idlk files are not recognized when working from a shared Dropbox folder. This issue appears to be very extensive and well documented. While I understand the many different use cases (synced/not synced, not connected to the internet, etc..) It would just make sense for InDesign to check for .idlk files within Dropbox directories and let Dropbox/Users figure out the potenetial for syncing errors and find a solution when those issues arise.

   This causes very frustrating issues for collaborative teams.

   3 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Hyperlink causing InDesign to crash

   I have an issue in a file that I'm working with where if I scroll to a certain point in the hyperlink panel, my entire InDesign program crashes. I've tried deleting all of the hyperlinks one-by-one, and I noticed that it always crashes when I reach the same point (about 2/3rds down the list).

   I think there's a hyperlink that's become an issue within the file, and whenever InDesign tries to show that specific one within the hyperlink panel, it crashes.

   2 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :
   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

   —
   Adobe InDesign Team

6. InDesign failing to start up

   I'm experiencing an issue where InDesign is repeatedly crashing during start up. The only fix I have found is unistalling and reinstalling which fixes the issue temporarily, but I am having to do this multiple times daily.

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7. Hyperlinks to text anchors deleted when exporting to PDF and using Adobe World-Ready composers

   The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

   Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

   The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at all.

   This does not seem to be a problem when Adobe Single-line Composer or Adobe Paragraph Composer are used, but this is not always a realistic solution.

   This is an issue in at least the last 2 major versions of InDesign (19.X and 20.X).

   The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

   Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

   The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at… more

   3 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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8. Hyperlinks between documents in a book file don't work

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

   All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of… more

   14 votes

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   6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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9. Persistent graphics issues

   There are STILL graphics problems in Indesign 17.2. Things disappearing off the screen that don't reappear unless you try and move them (zooming in and out doesn't work), streaks appearing across the screen.

   I am so bored of the constant bugs in this app.

   3 votes

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   8 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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10. FontExplorer Error

    Hi -

    Everything's been working great for months, but after updating to InDesign 16.3.2 recently, I started getting the error message attached and am not sure why. It's also functioning fine in my other Adobe apps.

    "Could not start FontExplorer X Pro because it could not be found or the license file is missing"

    FEX 7.2.6 (build 20687)
    InDesign plugin 3.5.6
    InDesign 16.3.2
    macOS 10.15.7 (19H1323)

    I'm not entirely sure if it's an InDesign or FEX issue, but have reported the issue to Monotype as well.

    Thanks!

    •  

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    • 

    • 

    4 votes

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    2 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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12. Changing case from caps to lowercase

    The first letter of a new paragraph has automatically changed from caps to lower case after an A level heading in my document. It only relates to this heading levels and occurs in 85% of instances in a 90 page document. I have checked the Word file and cannot find an issue there. I have not been able to replicate the issue since it has been picked up in the proof reading process. I am using the current inDesign CC version and Adobe Typekit fonts.

    •  

    2 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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13. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page… more

    • 

    5 votes

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

14. Fonts Issues with InDesign Files (18.5), file sync in OneDrive laptop keep show missing fonts.

    The same file was saved and synchronised in OneDrive. Laptop A can open it with no problem/no missing fonts, but laptop B have this missing font issue every single time it opens. Noted that 2 laptops are the same model, same spec and same version. Both has the same fonts installed as well.

    Please help.

    •  

    •  

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. History panel logs issues

    The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again from scratch. (tested in v. 20.1, but also caused issues in older versions)

    • Actions logged appear to update/condense/disappear when switching to and from the Type tool. For example, if I create a text frame, enter some text, and then apply a stroke, the “Create text frame” option is no longer visible in the history panel, nor can it be undone with undo. If I create a 2nd text frame, all the previous steps for the first text frame disappear. Because “open” remains as the first action, it appears as if no other new actions were completed, but this is entirely false. Losing the ability to undo one’s actions is a serious hindrance. Undo history should not be cleared until the document is closed. I have also noticed there is sometimes a significant lag when switching to and from the text tool, and I suspect it has something to do with this. (tested in v. 20.1, did not notice before)

    • Many actions logged are too vague to identify, especially when multiple instances of the same action occur. It would be ideal if, instead of “Typing,” one would see “Typing 123…” Link updates could include a right click option to jump to the affected link. Alternately, selecting a step could select the affected text or object, or a page number could be made visible in the panel. It would also be helpful to save a thumbnail at certain points. (in all versions I have used, current version is 20.1)

    The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again… more

    3 votes

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16. Indesign and Illustrator latest version unusable

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a newer version. NOTHING CHANGES.

    
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc. NO THIRD-PARTY APPLICATIONS INSTALLED
.

    1. For few, the issue was intermittent and is no longer reproducible. INTERMITTENT, EVERY 5 MINUTES OCCURS
.

    2. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc. NO PLUGIN INSTALLED.

    iMac (Retina 5K, 27-inch, 2020), MacOS Big Sur 11.6.7, 64Gb RAM, 1 SSD drive 2 TB, AMD Radeon Pro 5700 8 GB.

    Please don't tell me to upgrade to Apple last OS, I don't want to do it.

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a… more
    2 votes

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17. Multiple Bugs in CC17

    Display issue 1
    Random lines appeared on my screen. Baseline grid and guides were hidden as I was in Preview Mode, no explanation for these lines.

    Display issue 2
    Text doesn’t display correctly when I apply a different Paragraph Style Sheet. (It displays the text in both the original Paragraph Style and new paragraph style on top of one another, even though the new Paragraph Style is selected). I needed to deselect and reselect another paragraph of text to rectify the issue.

    Dialogue box issues
    Both videos show how I’m unable to select from the drop down menu in InDesign. In the first video I want to select the ‘Photoshop Path’ from the Clipping Path dialogue box, but am unable to do so.
    The second video show how I want to create a PDF (via File/Export) but I cannot change the PDF settings from the drop down menu.
    Needed to quit the program and restart to rectify the problem.

    Display issue 1
    Random lines appeared on my screen. Baseline grid and guides were hidden as I was in Preview Mode, no explanation for these lines.

    Display issue 2
    Text doesn’t display correctly when I apply a different Paragraph Style Sheet. (It displays the text in both the original Paragraph Style and new paragraph style on top of one another, even though the new Paragraph Style is selected). I needed to deselect and reselect another paragraph of text to rectify the issue.

    Dialogue box issues
    Both videos show how I’m unable to select from the drop down menu… more

    • 

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    2 votes

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18. [ID-4273319] InDesign 2026 shows Damaged document when opening previous version documents from Synology NAS

    InDesign 2026 says that my documents are damaged.
    All documents that are on my Synology NAS. Connected via SMB3.
    (InDesign 2025 works fine.)

    If I quit and restart InDesign 2026 - I can open one file once. Alla files after that is "damaged".
    New file created with InDesign 2026 and saved on NAS works.
    Looks like the issue is with documents from previous version that opens as "converted".
    Only happens on NAS. Not on local files.

    Workaround: Copy indd file to your local drive, open, save and upload back to its original location

    Indesign 2026

    Mac OS Tahoe.
    MacBook Pro M1 Max.

    InDesign 2026 says that my documents are damaged.
    All documents that are on my Synology NAS. Connected via SMB3.
    (InDesign 2025 works fine.)

    If I quit and restart InDesign 2026 - I can open one file once. Alla files after that is "damaged".
    New file created with InDesign 2026 and saved on NAS works.
    Looks like the issue is with documents from previous version that opens as "converted".
    Only happens on NAS. Not on local files.

    Workaround: Copy indd file to your local drive, open, save and upload back to its original location

    Indesign 2026

    Mac OS Tahoe.
    MacBook Pro… more

    4 votes

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. It is currently under investigation.

    —

    Adobe InDesign Team

19. [BUG] PDF export creating with hidden attribute

    We are an enterprise customer who haven't been able to get anywhere with the following:

    Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

    When exporting a PDF file to Mac desktop the file exports as expected.
    When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

    This is the same file, from the same computer at the same time with the only difference being the remote location.

    • Tested on two different Imac's (None apple silicon) running Ventura 13.1

    • Tested to two different SMB file shares ( Dell EMC Unity running SUSE Linux Enterprise (SLES) )

    • Confirmed issue is present on a brand newly created InDesign file.

    • PDF files created via Microsoft Word and saved to the same location do not experience this issue.

    • Confirmed no file inheritance permissions are set on the parent folder they are being dropped into.

    • Occasionally it will work as intended once and then fail to work for subsequent attempts.

    • issue is also present when opening a PDF via Adobe Acrobat V22.003.20281 and using this to save a PDF copy to the remote file location.

    Current work around:

    Export file to desktop and then copy to file share. File creates as extended.

    We are an enterprise customer who haven't been able to get anywhere with the following:

    Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

    When exporting a PDF file to Mac desktop the file exports as expected.
    When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

    This is the same file, from the same computer at the same time with the only difference being the remote location.

    • Tested on two different Imac's (None apple silicon) running Ventura 13.1

    • Tested to two… more

    2 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. Unable to Underline Numbering in List

    I have been facing an issue while trying to underline the numbering in a list.

    I am able to underline the text, but not the numbering.

    The character style is also not helping me in this case.

    2 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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