7339 results found

1. image damaged or incompatible

   "Error encountered while reading JPEG image. Image might be damaged or incompatible. Resave the image with a different setting and try again."
   I have a set of at least 100 JPEGs that work perfectly fine with any other program, but won't load in Indesign

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   6 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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2. Share for Review SYNC Broken

   I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".

   So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"

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   6 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve released an update to InDesign – 15.1.2

   Please update to this latest version and see if the issues you were facing earlier have got resolved.

   Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

   —
   Adobe InDesign team

3. Slow performance - spinning wheel - AdobeFnt22.lst

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

4. Slow & stuttering performance since using 4K monitor

   Hi

   I've recently upgraded to a Dell UP2720Q 4K monitor.
   Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

   When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

   The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

   I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

   1. Version of Adobe InDesign, InCopy or InDesign Server :
      Indesign 15.0.2 on a MAC PRO 2013 macOS 10.15.4

   2. Steps to reproduce the issues:
      Using a 4K monitor (Dell UP2720Q)

   3. Expected result:
      Normal performance

   4. Actual result:
      Slow & stuttering performance

   ps; My colleugue has the same DELL Monitor, using it on a Imac 2019. But he has no problems.

   Hi

   I've recently upgraded to a Dell UP2720Q 4K monitor.
   Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

   When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

   The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

   I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

   1. Version of Adobe InDesign,… more

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. InDesign 2020 15.0.1 CEP panel size bug on Windows HiDPI with scaling > 100%

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel should retain the correct size, independent of the Windows display scaling.

   • Actual result:

   Panel becomes very large and unusable on Windows 10 with HiDPI display and scaling > 100%

   • Test file etc...

   I've written up a short post with sample code, sample ZXP and screenshots on my blog:

   https://coppieters.nz/?p=333

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the bug

   -InDesign Team

6. Data Merge not populating correctly when placeholder curse overflow

   When using Data-Merge with an .txt/.csv and using export as pdf, indesign (still) merge the fields wrong (only use the first data-entry), if the placeholder and not the data curse an frame-overflow.

   Detailed description:
   You have a textframe with enough space to place the string "888", but not enough space to place "8888".
   You have a .csv table with a colum named "number" and values from "1" to "999".
   You select the file with data-merge and get a placeholder "<<number>>" and replace the "888" with it. Now you got a frame overflow.
   You select preview, and all values (1 - 999) shows up fine without any overflow.
   You try to export as pdf.

   You aspect: a pdf-file containing 999 pages with numbers from 1 to 999.
   You get: a pdf-file containing 999 pages all with the value 1. :-(

   Work arounds:
   1.) making the text-frame bigger, until the placeholder fits.
   2.) let data-merge generate a merged indd-file.

   Both work-arounds are no solutions! I often work with layouts where u can't choose option 1, small tickets for example. Solution 2 is a real nightmare if u work with graphics and many data-entrys.

   When using Data-Merge with an .txt/.csv and using export as pdf, indesign (still) merge the fields wrong (only use the first data-entry), if the placeholder and not the data curse an frame-overflow.

   Detailed description:
   You have a textframe with enough space to place the string "888", but not enough space to place "8888".
   You have a .csv table with a colum named "number" and values from "1" to "999".
   You select the file with data-merge and get a placeholder "<<number>>" and replace the "888" with it. Now you got a frame overflow.
   You select preview, and all values (1 -… more

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   9 comments  ·  Others  ·  Delete…  ·  Admin →
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7. Duplicating pages moves content

   It seems duplicating pages in Indesign 2019 or 2020 moves content around the page. This is the first time I have experienced this after opening an old file, saving it as a new file and then trying to duplicate a page. The fix I found for this is to UNTICK 'Adjust layout' in the 'Layout/Margins and Columns' dialogue box and then try duplicating the page again. This time the content should not move. Definitely an adjust layout bug.

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   4 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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8. Adobe Fonts not activating

   When I need to activate a font from Adobe Fonts directly from Find Font context menu inside InDesign, it keeps loading indefinitely but never actually activates.

   The only solution is going to Adobe Fonts web page and activate it there.

   Screenshot attached.

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. inDesign 2020 removed the zoom view box from the top menu bar

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or out by one factor, whereas the zoom view box at the top menu bar would let you instantly jump the view in our out by 3 or 4 "sizes."Count me as a most unhappy user who will stay with inDesign 2109.

   By the way... inDesign 2020's menu bar is now empty to the right of "help." So what was gained taking this highly useful feature away? And why not give users the option to have that zoom view menu feature in one of the pre-sets like "Essentials Classics"? I will grumble once more about my unhappiness at the loss of this important feature and the hubris of Adobe engineers to drop such a valuable element of this software.

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or… more

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   12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

   To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

   Meanwhile, we are reviewing this request.

   —
   Adobe InDesign team

10. Burmese font rendering error

    InDesign CC 15
    WorldScript doesn't compose Burmese Unicode characters correctly, shifting the location of some characters and not positioning some accents correctly, do you have a plan to fix this as it has been like it for a long time? Other languages like Lao and Khmer have been fixed over time, but not Burmese.

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    10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

11. insert Previous or Next page number does not work

    insert Previous or Next page number does not work. I want to have folios of "Pages 1 and 2" where I need to have the next page#. Inserting a marker (previous page or Next page results in the current page number.

    Mac version 14.03

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    10 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The proper way to use this feature has been explained. It works like this:

    The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

    The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
    When you do that, on Page 11 you will see “Continued on Page 80” and on Page 80 you will see “Continued from Page 11”. And this remains dynamic in the sense that if you add or delete pages in the magazine, the Page Number in Continued on/Continued from changes automatically based on where the article continues on and where it is continued from.

    We hope now you’d understand why this feature is designed the way it is.

    Please use the feature as described above and let us know if it does not work for you.

    —
    Adobe InDesign team

    The proper way to use this feature has been explained. It works like this:

    The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

    The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
    When you do… more

12. Disappearing footnotes on export

    Since updating to the latest major release of InDesign (14), we have been experiencing issues in one of our templates where footnotes have been disappearing from chapters (documents) in a Book when exporting the Book as a PDF.

    This was not an issue in previous versions of InDesign and the template has not changed.

    Is this perhaps a bug?

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We are reviewing the bug

    -InDesign Team

13. Weight remains on text when exported to pdf even if changed to zero.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to pdf just fine. However if you saved the document with the stroke weight added, and then re-opened and changed the weight to zero, then when you export to pdf it will have a stroke weight still added (around .2, same as above).

    So once you have saved a document with the stroke weight added, then no matter what you do the document will not print without the added weight.

    If ANYBODY has any idea how to fix this then PLEASE let me know :) I was on chat for 4 hours but no luck. I'm really not trying to redo this 600 page book.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to… more

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -Aman

14. Conditional text is not applied correctly after line break in IDMLs

    If Unconditional text follows a line break where another Paragraph Style is applied with Conditional text, making an IDML out of the document will change the Unconditional text to Conditional.

    Please see example screenshots.

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    2 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue, we are looking into it

    -Aman

15. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

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    9 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

16. Arabic Diacritics move to unwanted places if you use an Index Marker in the same line

    1. Adobe InDesign CC 14.0 (Middle Eastern version -- English يدعم العربية)

    2. a. Type this Arabic text: شَيْء غريب

    3. b. Create new Index entry for the second word: غريب

    4. The Diacritics should stay as they were.

    5. Diacritic of the second letter (يْ) goes somewhere else.

    • 

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

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    8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

    —
    Adobe InDesign team

18. Extension option missing

    Extension option is missing in Window menu. So, i can't the see my added extensions.

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19. InDesign performance issue: Slow interface

    The new document window is painfully slow. The pallets such as the background task pallet take some visible time to initialise themselves. As a whole the UI is always lagging.

    I'm on a new iMac Pro and this is completely unacceptable. It feels as though the interface is getting in the way instead of making work easier.

    12 votes

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20. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman