1455 results found

1. Non Breaking Space is smaller than regular space when text is full justified with Adobe World ready Paragraph Composer

   1. Adobe InDesign Middle Eastern Version, 2019-2020

   Non Breaking Space is smaller than regular space when text is full justified with Adobe World ready Paragraph Composer

   1. Steps to reproduce the issues
      2.1 Create a paragraph with some lines
      2.2. Define it with: Paragraph pannel>Justification>Composer>Adobe World Ready Paragraph Composer
      2.3 Full justify the Paragraph and change one space to non breaking space.

   2. Expected result
      Non breaking space should be the same width like all the spaces in the same line.

   3. Actual result
      Non Breaking Space is smaller than regular space in the same line

   4. Test file, screenshot, video or GIF capturing the issue (optional)

   There is no workaround unless the document is not in Hebrew and then you can choose the Adobe paragraph Composer instead of the World ready Paragraph composer.

   1. Adobe InDesign Middle Eastern Version, 2019-2020

   Non Breaking Space is smaller than regular space when text is full justified with Adobe World ready Paragraph Composer

   1. Steps to reproduce the issues
      2.1 Create a paragraph with some lines
      2.2. Define it with: Paragraph pannel>Justification>Composer>Adobe World Ready Paragraph Composer
      2.3 Full justify the Paragraph and change one space to non breaking space.

   2. Expected result
      Non breaking space should be the same width like all the spaces in the same line.

   3. Actual result
      Non Breaking Space is smaller than regular space in the same line

   4. Test file, screenshot, video or GIF capturing… more

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Import XLSX spreadsheet to an InDesign table: the "-1" problem

   There is a bug by adding linked xlsx-files to InDesign when the cell in Excel contains a formula which returns text. There is no issue with numbers.
   InDesign Vers. 15.1.1 / Windows 10

   3 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. InDesign CC UI scaling problem on multiple monitors with different resolutions

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

   Extra notes:
   Please see my thread on forum with image previews –
   https://forums.adobe.com/message/10305558#

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to… more

   9 votes

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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4. Google File Stream Images taking a long time to update in Indesign

   Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

   When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

   I have contacted Adobe support and apple support and neither is claiming responsibility for the issue. Abobe has says that it's not able to verify network sharing as it can be unstable.

   All I know is that I've NEVER had this issue before and have had it since the day my computer and apps were updated.

   Please help?

   Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

   When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

   I have contacted Adobe support and apple support and neither is… more

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   4 votes

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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5. Table borders, strokes, artifacted in InDesign problem

   InDesign ver. 16.1 (2021): Table borders and strokes created on a separate layer and artifacted in InDesign are not tagged as artifacts when converted to PDF.
   Close to a hundred "Path Object" errors flagged by the PAC 3 Accessibility Checker which we are required to use. The problem is none of these borders and strokes can be accessed in Acrobat with the Reading Order tool and therefore cannot be marqueed as artifacts. They are simply “not available” in Acrobat, yet PAC 3 flags them as “Path Object Not Tagged” errors.
   ~ Replacing tables with paragraph borders (on single layer) in InDesign results in same issue in Acrobat - paragraph borders are tagged as errors by PAC 3 and cannot be accessed.
   ~ Removing all Table Borders, Row Strokes and Column Strokes in InDesign Table Options does not help. PAC 3 still flags "non-existent" Row Strokes/borders as “Path Object Not Tagged” errors.

   InDesign ver. 16.1 (2021): Table borders and strokes created on a separate layer and artifacted in InDesign are not tagged as artifacts when converted to PDF.
   Close to a hundred "Path Object" errors flagged by the PAC 3 Accessibility Checker which we are required to use. The problem is none of these borders and strokes can be accessed in Acrobat with the Reading Order tool and therefore cannot be marqueed as artifacts. They are simply “not available” in Acrobat, yet PAC 3 flags them as “Path Object Not Tagged” errors.
   ~ Replacing tables with paragraph borders (on single layer) in… more

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. InDesign 17.0.1 exporting to Acrobat Pro DC 2021.007.20099 and opening in Full Screen mode on Monterey 12.0.1 page transitions not working.

   InDesign 17.0.1 exporting to Acrobat Pro DC 2021.007.20099 and opening in Full Screen mode on Monterey 12.0.1 page transitions not working.

   The options are still there in InDesign and Acrobat to have page transitions but they no longer function. Is this a Mac issue as, apparently, Windows users don't have this issue

   2 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Pasting objects from Illustrator extremelly slow

   Pasting objects from Illustrator is extremelly slow for me. It takes up to 10 seconds. The issue only occurs in direction. Copying graphics from Photoshop or Powerpoint to Indesign does not produce this issue. Copy paste from Indesign to Illustrator also has no issue. I have reinstal both the latest Illustrator and Indesign CC. See the video and my system performance. Clipboard settings are set to what worked recommended and what worked for me fine on a slower machine before.

   Thank you for help

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   2 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. InDesign and Acrobat accessibility conflict

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I have added the content I want to be read in Articles and put them in the correct order
   4. I have created tags and assigned all the content correctly
   5. I have reordered the ‘Structure’ to be in the reading order too

   Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

   1. Image: 2 Interactive PDF with options selected.png
      This image shows I have selected Interactive PDF and selected:
      ‘Create tagged PDF’
      ‘Use structure for Tab Order’

   2. Image: 3 Initial PDF review - incorrect content order.png
      You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

   You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

   1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
      You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

   2. 5 Initial PDF review - tag h1 splitting.png
      The tag order doesn’t match the structure setup in InDesign
      Also there is another bug when reading H1 tags on multiple lines.

   You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

   1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

   The same thing needs to be done for the other multi layered heading tags.

   I hope this is clear enough to understand.

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I… more

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   10 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue is fixed in the latest release of InDesign – version 16.0

   —
   Adobe InDesign team

9. Use Auto-Sizing and Text Wrap Frame on causes application crash

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

   This problem does not occur on Windows version.
   As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
   Therefore, it is highly possible that the problem is unique to the Japanese edition.

   Original trouble posted Adobe Community.
   (There is a other post about User Voice, but this is a different issue.)
   https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

   InDesign file is prepared separately.
   https://adobe.ly/3agg1u8

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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   10 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hi
   Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

   Please start a new thread in case you see the issue happen with InDesign 15.0.2

   Thanks

10. Memory issues

    I began putting the current prerelease build (release candidate for InDesign 2022) through its paces on Monday. For the first time in the almost full year since I have been using this M1 MacBook Pro, the fan came roaring on, and all memory was depleted. When I started force quitting applications and consulted Activity Monitor, InDesign showed stratospheric memory use.

    This doesn't happen all the time, but it seemed to degrade performance over time.

    4 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. Buttons/interactivity not working

    Buttons and interactivity not working. I'm working on a MAC, latest MacOS, latest versions of all things Adobe. On export of my document to PDF, hover states no longer show for buttons, there's a huge lag on the response from buttons, and I'm also having a bizarre issue with clicks of buttons creating a box the shape of the button that is a preview of the page its supposed to jump to. All of this worked fine for me until a few weeks ago and all of a sudden, it no longer functions. Can anybody suggest ways to troubleshoot and find a fix?

    Buttons and interactivity not working. I'm working on a MAC, latest MacOS, latest versions of all things Adobe. On export of my document to PDF, hover states no longer show for buttons, there's a huge lag on the response from buttons, and I'm also having a bizarre issue with clicks of buttons creating a box the shape of the button that is a preview of the page its supposed to jump to. All of this worked fine for me until a few weeks ago and all of a sudden, it no longer functions. Can anybody suggest ways to troubleshoot and… more

    6 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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12. Cannot copy/paste elements from 2019 to 2020 without the element becoming an image

    InDesign 2019 14.0.3 copy/paste issue into InDesign 2020 15.0.01 (and vice-versa).

    Steps to reproduce:
    1. In a 2019 InD doc, copy a text box with text inside it.
    2. Open a new document in InD 2020.
    3. Paste the text box with text inside it into 2020 InD.
    4. The text becomes an image instead of live text. Though, no links show up in the links panel.
    5. This can be reproduced if copying from 2020 into 2019. But it does not happen if copying/pasting from a 2020 doc into a 2020 doc, 2019 doc into a 2019 doc.
    6. This happens with other elements, such as boxes with strokes and no text.

    I'm not aware of this happening before or that this is a preference issue. Seems like a bug.

    InDesign 2019 14.0.3 copy/paste issue into InDesign 2020 15.0.01 (and vice-versa).

    Steps to reproduce:
    1. In a 2019 InD doc, copy a text box with text inside it.
    2. Open a new document in InD 2020.
    3. Paste the text box with text inside it into 2020 InD.
    4. The text becomes an image instead of live text. Though, no links show up in the links panel.
    5. This can be reproduced if copying from 2020 into 2019. But it does not happen if copying/pasting from a 2020 doc into a 2020 doc, 2019 doc into a 2019 doc.
    6.… more

    4 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Misplaced pin icons and shapes in Share for Review

    Pins or shapes in Share for Review are always shown with misplaced icons or shape "borders". All browsers render it similarly. In Chrome, after reloading and clearing cache through DevTools, pin icons are changed to numbers and shapes disappear (in DevTools there is some error...). Btw, in Opera for Android, there are shown numbers by default. Using InDesign 15.1.1 for Windows, tried different files on laptot/desktop with the same results.

    About a week before I used the function for the first time and everything was fine, but I'm not sure if InDesign had the latest update.

    Working example: https://assets.adobe.com/id/urn:aaid:sc:US:f5b91a94-c27e-44bd-9b09-f46e662affc8?view=published

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    5 votes

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    2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue.
    We are going to investigate this shortly.

    —
    Adobe InDesign team

14. Keyboard input problem

    Windows 10. ID 14.0.1
    This is similar to the 'missing first character' issue many of us have seen in the past. What happens, randomly, your keyboard input doesn't quite work. You can try various shortcuts and they simply will not work. You have to create (or go into) a text box, type some text.. and THEN keyboard shortcuts will suddenly work again.
    Acrobat does the same thing.
    Very annoying that when you think you've saved a file that it has NOT been saved.. you only find out when going to close a file that your 'ctrl S' did not work.

    6 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Publish Online Image Scaling Issues

    I'm running into an issue where images don't render at the correct scaling for Publish Online. See screenshots.

    The image types affected appear to be PNG and SVG images. I can fix this by re-exporting the image as a JPG but that is a massive waste of time – we use SVG images heavily to keep file sizes down. If they don't scale correctly in Publish Online, it makes the feature basically useless for us.

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    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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16. Do not tag numbered headings as a list item

    Unfortunately, the “Tagging Export” option within the paragraph style options getting ignored if the numbering options in the section “Bullets and Numbering” are set as well. Therefore, it’s not possible to use automatically numbered headings and getting a correct tagging structure. On the other hand it’s a good thing that lists are automatically tagged as a list. However, it should not override the export tag a user defined.

    Please take that accessibility issue seriously and fix it as soon as possible.

    5 votes

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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17. Master Page

    When setting up multiple 2 page spread master pages, there is an issue with graphics overlapping onto other master pages when 'Facing Pages' is switched on.

    For example - Master Page A is blank, and Master Page B has a green box along the top of the page.

    When the Master Page A is placed next to a Master Page B, the green box graphic spreads onto Master Page A as well.

    Please see the attached screen shots for clearer explanation.

    Thanks

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    5 votes

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

18. high cpu usage indesign

    I am periodically experiencing high CPU usage with InDesign 13.0 x64 on Windows 10. The CPU remains high even while not actively using InDesign and doesn't stop until I quit and relaunch the application. This issue only started happening within the past few weeks, probably after the most recent update.

    I'm attaching a screenshot from the Task Manager showing 50% CPU consumption. Please note that my laptop is quad-core. That means InDesign is fully consuming 2 CPUs (4 threads) continuously.

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. Adobe InDesign Server 2021 has stopped working

    With some documents to be (automatically) processed by Indesign Server, InDesign Server stops working - and we get the Windows message "Adobe InDesign Server 2021 has stopped working. A problem caused the program to stop working correctly. Please close the program".

    As after a while our automatic system is picking up the same (possibly questionable) document again, we end up with a system where all InDesign Server instances are hanging, and no further processing happens (until a human being goes to the server and clicks the messages away).

    The issue here is not that the possibly questionable document cannot be processed properly - the issue is that a server process is showing a dialog, as opposed to just aborting execution or even crashing fully (which we could then handle programmatically).

    Long story short: why is InDesign Server, launched from the command line, ever showing a dialog?

    With some documents to be (automatically) processed by Indesign Server, InDesign Server stops working - and we get the Windows message "Adobe InDesign Server 2021 has stopped working. A problem caused the program to stop working correctly. Please close the program".

    As after a while our automatic system is picking up the same (possibly questionable) document again, we end up with a system where all InDesign Server instances are hanging, and no further processing happens (until a human being goes to the server and clicks the messages away).

    The issue here is not that the possibly questionable document cannot be… more

    4 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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20. Upon adding pages Share for Review comments and pins are mapped incorrectly.

    We have a 100+ page user guide that was marked up with many comments. All of these were mapped correctly. Upon introducing 6 new pages (3 spreads) early in the document all of the comments are now mapped 3 spreads out of sync. Removing the 3 spreads did not resolve the issue and now our comments are all mapped to the wrong pages. This is strange as I really would imaging that comments are mapped to specific object ID's rather than a 'physical location'.

    5 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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