7510 results found

1. Can't delete InDesign color swatch

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out and unselectable.

   We have tried renaming the swatch, creating an identical swatch in Illustrator, placing and deleting both .ai and .eps files and merging the swatch with other swatches.

   This issue is also present in other legacy files with different swatches.

   Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

   1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

   2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

   3) We expect the unused swatch to be deleted.

   4) Trash can icon in Swatches panel is grayed out… more

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   8 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   -————-
   Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
   It was found that the issue is no longer reproducible for them, hence we are closing the thread.
   If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

   ===========

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know… more

2. Deleting an odd number of pages causes the text frame derived from the primary text frame to double

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with the automatic text chain that was in QuarkXPress in mind, but the automatic text chain in QX did not cause duplication when odd number of pages were increased or decreased.

   ページを奇数枚削除した場合、プライマリーテキストフレーム由来のテキストフレームが二重化する

   1.　親ページで、左右ページともにプライマリーテキストフレームを指定しておく。（figure1)
   2.　ページを奇数枚削除する。このとき、親ページの再適用が行われる。
   3.　テキストフレームが二重化する。（figure2）

   偶数枚のページの削除（もしくは追加）では、この挙動にはならない。
   奇数枚のページの削除／追加でも、二重化しないようにしてほしい。
   具体的には、プライマリーテキストフレームが指定されているテキストフレームのテキストチェーンが保持されるようにしてほしい。（figure3）

   参考：
   プライマリテキストチェーンは、QuarkXPressにあった自動テキストチェーンを意識して追加された機能だと思っているが、QXの自動テキストチェーンでは、奇数枚のページの増減で二重化が起きることはなかった。

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe for allowing very easy downgrades. EXCELLENT.

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe… more

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Sanyam Talwar

4. [ID-4258210][MAC]Screen flickering occurs while moving objects in InDesign 2025(v20.X), no issues with InDesign 2024(v19.X)

   Impact

   Screen flickering occurs while moving objects in InDesign 2025(v20.X)

   Steps to Reproduce the issue:

   • Launch InDesign on MAC.
   • Create a new file and add some objects.
   • Attempt to move the objects.

   Workaround

   • Turn ON GPU Performance
   • Downgrade to InDesign 2024

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   11 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

5. "GREP Load Find with selected text" is incomplete on macOS

   version: any OS: any macOS
   Edit menu > Keyboard Shortcuts > Text and Tables > “GREP Load Find with selected text” also “GREP Load Find and Find Next instance”

   If the selected text contains meta characters that are escaped with a backslash, such as "End of Paragraph" (\r) or tab characters (\t), they are all captured as ¥r and ¥t.
   I’m forced to retype the ¥ into a \ before starting the search.
   On Windows, it works without retyping.

   “Forced line break" (\n) is not a problem as a function, but the display is corrupted, which makes me uneasy.

   It is a pity because it is a very useful function.

   〈にほんご〉
   正規表現 選択したテキストを検索文字列に読み込み がmacOSで不完全

   バージョン：どれでも　　macOS：どれでも
   編集メニュー > キーボードショートカット > テキストと表 > 「正規表現 選択したテキストを検索文字列に読み込み」 および「正規表現 検索文字列に読み込み後次を検索」について

   選択テキストに「段落の終わり」（\r）やタブ文字（\t）など、バックスラッシュでエスケープするメタ文字がある場合、すべて¥r, ¥tとして取り込まれる。
   検索を開始する前に¥をバックスラッシュ\ に入力し直す必要に駆られている。
   Windowsでは再入力を必要とせず動作した。

   「強制改行」（\n）は機能としては問題ないが、表示が崩れており不安である。

   とても便利な機能なだけに残念でならない。

   version: any OS: any macOS
   Edit menu > Keyboard Shortcuts > Text and Tables > “GREP Load Find with selected text” also “GREP Load Find and Find Next instance”

   If the selected text contains meta characters that are escaped with a backslash, such as "End of Paragraph" (\r) or tab characters (\t), they are all captured as ¥r and ¥t.
   I’m forced to retype the ¥ into a \ before starting the search.
   On Windows, it works without retyping.

   “Forced line break" (\n) is not a problem as a function, but the display is corrupted, which makes me uneasy.

   It… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. 2024 lag

   InDesign 2024 is lagging a lot—there's a delay in response when clicking onto a text or content box to edit the content. Even moving from page to page (at typical or fast display) there's a lag.

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Graphics glitches galore on M1 MacBook Air + external 4K monitor

   InDesign 17 on an M1 MacBook Air with Big Sur is barely usable with an external 4K monitor. There are graphic artifacts everywhere, especially near the margins/edge of boxes which makes it hard to know if anything is aligned properly. Everything looks okay on the laptop's built-in display but is distorted on the external.

   Also, when scrolling, the screen updates sporadically and usually does the Windows 95-looking stuck window effect.

   If I turn off the GPU it looks better when working statically but when scrolling it is even worse.

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   16 votes

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   20 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign v. 17.1

   Please update your copy of InDesign to this version to get the fix.

   --

   Adobe InDesign team

8. Load DTD throws error in InDesign 2022 (17.0)

   When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

   Error text:
   .
   Line 941, Column: 18

   In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

   <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

   Even using the same DTD in the same file, this issue doesn't always occur. I am typically able to get around the issue by scrolling around the document or clicking on text boxes, then simply running the tool again. It's unclear what could be causing this different behavior each time the tool is run.

   This also affects document.loadDtd in the scripting object model.

   When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

   Error text:
   .
   Line 941, Column: 18

   In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

   <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

   Even using the same DTD in the same file, this issue doesn't… more

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue was fixed in InDesign 17.2

   Please update to this version or later to get the fix.

   --

   InDesign team

9. loading TOC-styles between various Indesign-files

   InDesign version 16.4

   When loading a newly created TOC-style from one InDesign-file to an other file, it copies more than just the possible TOC-styles. I loaded the TOC-styles of an InDesign-file with a smaller font and spacing and the load copied these other settings as well.
   It seems that the 'Load TOC-styles' loads all available styles, including Paragraph- and Character-styles.
   The selection-list that is available when loading Paragraph-styles and/or Character-styles is also missing.
   This makes it impossible to load TOC-styles between different InDesign-files which use the same Paragraph-style names.

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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10. [ID-4261147] Hyperlinks with alt text added in the accessibility section, the alt text disappears when you save the file as an .idml

    Hyperlinks with alt text added in the accessibility section get lost when saving to .idml.

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    1 comment  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

11. [ID-4260994]The filter in the review panel is automatically changing to "resolved"

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting, etc.

    I'm also finding that comments are taking a few minutes to get from the web into indesign as i keep seeing the little wheel turning a lot.

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,… more

    16 votes

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    10 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

12. InDesign freezes while working with "Scale Tool"

    When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.

    InDesign 15.1.1 on macOS Mojave 10.14.6

    HELP!

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    21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’re reviewing this issue.

    —
    Adobe InDesign team

13. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

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    5 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

14. [macOS] soft return converted to hard return in InDesign Tagged Text

    Affected version:
    14.0.3 [macOS]

    Steps to reproduce:
    In a New document, make a new text container.
    Enter this sample text:
    “line1 \n line2 \r line3 \n line4”
    where \n = shift+return
    and \r = return
    “line1{{shift+return}}line2{{return}}line3{{shift+return}}line4”
    Set space before or space after to 0.125”
    Export as Adobe InDesign Tagged Text, Unicode format.
    Import result using File > Place

    Expected result
    Soft returns and hard returns

    Actual result
    Hard returns only (soft returns converted)

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  amaarora responded

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this article for more information: https://www.oreilly.com/library/view/mac-os-x/0596004605/ch01s06.html
    A same analogy is found in excel when saved as a text file

    Thanks

    Hi,
    Thanks for your patience all this while. We investigated on this issue and below are our findings. The problem with this bug is related to ages old standards difference between different operating systems.
    On Mac (OS X and later) there is only one way to identify line end i.e by using a single character LF, while on Windows (and DOS before it) uses a pair of CR and LF characters to terminate lines.
    Hence when writing them down to any text file these characters are written as such.
    Windows, can therefore dedicate LF to understand soft return separately while Mac cannot do any
    such thing. Because of this when we read it back from the text file the LF character is interpreted as line break (or new para) on Mac and soft return on Windows.

    These files require conversion when moved from one OS to another

    Consider this… more

15. Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign. When you tab to or select another check box, or when you save the selection in the PDF, the appearance of the check box reverts to a default generic check mark.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is not selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign and remains as such.

    This degrades the purpose of using the highlighted fields, which is to call attention to fields that need to be filled.

    When the check boxes are created in Acrobat, it makes no difference in appearance or behavior if the “Show border hover color for fields” is selected or not. They always appear as the checkbox style you have chosen to use. They do not revert to a generic check mark.

    This is the way that custom check boxes created in InDesign should behave. Thus, they would allow the use of a highlighted field without the appearance of the “selected” custom graphic changing to an unwanted generic graphic.

    Please refer to the InDesign Forums message at this link for examples:

    https://forums.adobe.com/message/11063952#11063952

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears… more

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

16. [ID-4214723]Unable to package files - program freezes creating IDML

    Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.

    Windows 10 - 1809 17763.437

    16 votes

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    19 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    Thanks

17. Preserve Image Dimensions when Relinking and "Auto-fit" options do not seem to work.

    I am using Indesign 14.0

    When I relink files, Indesign changes the scale and placement of images automatically, regardless of whether the preserve image dimensions option in the file handling box is checked or unchecked, and whether the "auto-fit" button in the tool menu is checked or uncheked.

    Preferences > File Handling > "Preserve Image Dimensions when Relinking"

    16 votes

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    10 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Please describe the issue in more detail.
    What is the state of “Preserve Image Dimensions When Relinking” in Preferences – is it checked or unchecked? What is the state of “Auto-Fit” – is it checked or unchecked?

    —
    Adobe InDesign team

18. lag selecting text

    InDesign 14.0.1

    1. Switch to InDesign from another program
    2. Select either Selection Tool or Direct Select tool
    3. Double click on the text to place a cursor among the text
    4. Double click again to select a word

    Expected result: quick action from step to step

    Actual result: a few seconds of lag

    16 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. import pdf comments

    1. ID 14 Mac
    2. Copy text out of a comment to paste into layout
    3. Would expect that the cursor could be used to select all or part of an imported PDF comment
    4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch back to ID to paste.

    1. ID 14 Mac
    2. Copy text out of a comment to paste into layout
    3. Would expect that the cursor could be used to select all or part of an imported PDF comment
    4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch… more

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    16 votes

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    5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

20. InDesign Corrupt files

    InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a file that keeps causing InDesign to crash. It scans the file. It finds that their is some markup code in a text box on page 23 out of 122 that is throwing an error. This text box is removed, maybe even a red box is put in its place so I know what has been taken out.

    InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a… more

    •  

    16 votes

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    22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

    Thanks,
    Adobe InDesign team"