Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
1455 results found
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InCopy: Notes in text shifting randomly when exported as PDF.
InCopy version 18 and 19.
To recreate the issue : add a note to any point of a text paragraph in InCopy and export the document as PDF. This results in the note (yellow sticky note) shifting randomly within the PDF document.
What should happen is that the yellow sticky note should be in the area of where the note was initially anchored in InCopy, after you export it as PDF.
8 votes -
Can not paste text in inDesign
I am running InDesign CC 13.1 on osMac High Sierra, and am unable to COPY text from any web browser (Chrome, Safari, Firefox) and PASTE it into inDesign. It crashes every time. I AM able to paste the text into a Pages document and THEN copy/paste into inDesign — but all character information is gone (formatting, alignment, spacing, etc.)
5 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
CC Libraries panel crashes on right-click
Whenever right-clicking on any item in the CC Libraries panel, the panel crashes. Rebooting computer, restarting InDesign, and resetting preferences did not fix the issue.
4 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Performance GPU
Issue at hand. The latest InDesign and Illustrator have poor GPU performance. All of my fonts and graphics are "blurry" and Pixlelated. No one has called me back, and am pretty disappointed.
My case no. ADB-1524437-B1P3
5 votes -
Background Tasks panel
I'm not trying to post an idea or add something.
I merely want the Background Tasks panel to actually be useful!When a file fails to export... no reason is given! Just that it failed. WTH? How can that in any way be deemed to be a "reason" or much less... useful in finding the issue and fixing it?
A fail reason... bad font, corrupt file.
7 votes -
AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1
I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?7 votesThanks for reporting the issue to us. We are currently investigating the issue.
Adobe InDesign Team
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Ongoing performance issues with large InDesign files
We’re running into frequent slowdowns and crashes when working with large InDesign documents (lots of pages, linked assets, complex styles, long text flows). It’s happening across multiple machines, not just one setup.
At Tech Formation, we support teams that depend on InDesign for real production work, and these issues are starting to affect delivery timelines and workflows.
It would be great to know whether this is a known issue and whether there’s any workaround or logging we can enable to help diagnose it.2 votes -
avenir font glitch, HELP
Recently did Indesign update, now my Avenir font glitches across all of my documents and comes up as gibberish. Sometimes if I close Indesign and reopen it will view fine, other times it will not. Typically it will not view correctly. This is a basic system font. I cleared all fonts on my system and did a restart incase an installed font was causing the issue, it was not the issue. My co-worker is having the same issue as well on her end.
3 votes -
Key Commands not working
Sometimes when I open up an InDesign document none of my key commands work (I'm on the most up to date version of InDesign CC).
I end up having to close the file and restart the program to get them to work again. I have had instances in the past where I have 2 documents open at the same time and the key commands work in one but not the other.
Does anyone else ever have this issue?
8 votes -
Exported interactive PDF does not honour reading order.
1 – InDesign 2020 15.0
2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
3 – Images should be in the right order
4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
5 – Order should be first block of text, image (1) and then second block of text…12 votesFix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you face any problem with the updation process.
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Adobe InDesign Team -
Bugs with Whitespaces in Justification’s Composer when work with Thai language and other issues
As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
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Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit (you…2 votes -
Wrong menu selection launched from menu bar
Unlike the issue explained by another user below, my main menu bar selection opens correctly but the item selected from the main list is not launched. Instead, a random command is used. Example: choosing 'Export...' from File menu launches the Print Booklet dialog box. The problem happens randomly about every week or so. The only solution I've found is relaunching InDesign.
I'm attaching 3 videos of the problem.
7 votes -
Data missing when importing a spreadsheet (Exel) into InDesign
When I insert an excel document into my indesign document some values of some cells do not appear in Indesign document. I tried to save the excel document in an older version and that's the only way it worked.I think it's a compatibility issue. See this link that have the same problem: https://graphicdesign.stackexchange.com/questions/65160/data-missing-when-importing-a-spreadsheet-into-indesign
I need that this issue resolved to can work in editorial work design.4 votes -
Issues with epub quality on the new 2023 update
I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.
12 votesFix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.
Please update to this version of InDesign to get the fix.
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Adobe InDesign team
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Variable Fonts in inDesign show different hinting results when compared to other environments
InDesign v20.3.1 x64, Windows 11
It appears that inDesign is maybe not able to correctly variate CVT values, causing unexpected hinting results. It seems as though CVT values that are used depend on the variable font’s default style/source. A possible way to recreate the issue: Compare the same variable font built in the same way but with a different default source set for each. If Hair (weight: 100) is set as the default, then it will appear in inDesign as if the Regular (weight: 400) is maybe using the CVT values of the Hair. This is shown in the…
3 votes -
Multiple listings of same font in Find Font menu
There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.
--FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.
--FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"
--FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)
--FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no…
17 votesThe fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team -
png transparent background showing black
Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.
42 votesThe fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team -
Workspace not showing at startup (indesign 2020 v 15.0.2)
Issue with the workspace not loading or not showing at startup. Sometimes it does and sometimes it doesn't. Today i tried opening photoshop first and then after that indesign opened correctly. Adobe claimed to have this issue resolved by version 14.0.3. That means either it has never been resolved or it returned in this version.
3 votes -
Color Picker causes InDesign to Crash
Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…
8 votesIf you are still seeing this crash happening in InDesign, please do the following:
- do a screen recording
- attach a test file
- mention the OS version, InDesign version.
Put the screen recording and test file in a shared drive and share the location of the same with us.
Thanks,
Adobe InDesign team
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Save as... Open, Place... dialog panels too small
In Big Sur, the Save as... (cmd-S) Open (cmd-O) and Place... (cmd-D) dialog boxes are too small. They only offer between three and six lines of text. However, you can drag the panel out to see more folders/files, BUT, it doesn't stick. When you've closed the dialog and open it again, it has reverted to the smaller size.
Photoshop doesn't seem to suffer with this issue, but Illustrator does.
7 votes
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