Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign performance issue : slow opening, saving, exporting files

    InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

    40 votes

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    9 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  2. png transparent background showing black

    Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.

    40 votes

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    77 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is available in the InDesign PreRelease build(v17.0.0.82) and above.
    Please check if the issue now stands resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)
    Please apply to the InDesign PreRelease in case you don’t have access to InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.


    Adobe InDesign team

  3. Filetype is the same as CC 2018

    InDesign CC 2019 (14.0.0.130) for Mac
    Filetype is the same as CC 2018. Each version has been given a unique Filetype. The only exception is v6.0.0–6.0.3 (CS4), but it was fixed as a bug in 6.0.4. I also expect it to be fixed as a bug of 14.0.0 as well.

    38 votes

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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    This has been done to preclude any new entries for CFBundleTypeOSTypes. The previous release, CC2018 had CFBundleTypeOSType as IDdD but for the new release, we have not created the new OSType entry as IDdE rather kept the previos entry intact.

    Apple had deprecated any entries of the form of CFBundleType from 10.5 and now recommends using a UTType(Uniform Type Identifier) entry instead of creating CFBundleType entries. We might choose creating UTTypes in the future. However, for now we have stopped creating separate CFBundleTypes for the new releases.
    It would helpful to know from you as to how you use these entries in your workflows so that we can suggest you an alternative.

    You may reach out to abkaushi@adobe.com.

  4. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes

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    54 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  5. CEPHtmlEngine Helper

    macOS Catalina 10.15.5. and InDesign. 15.1.1.

    Massive problem with CEPHtmlEngine Helper. After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. It is no fun to work with a system that runs crazy.
    Why? Solution needed.

    37 votes

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    46 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Thumb nail of indesign saved files not appearing after 2019 to 2020 update

    Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

    note -
    -Files still open as normal.
    -Even if I save them in 2020 formate still no icons
    -Other adobe programs since update show Icons.

    37 votes

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    34 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. Khmer script justification is broken

    With the CC version, having World-Ready Composer enabled, Khmer script justification is still broken. I tried to use the text with and without ZWSP, and it's all the same. There was a thread talking about it https://forums.adobe.com/message/5030301 but seems no any new update.

    The justification is also broken in Photoshop CC.

    35 votes

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    14 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  8. [Break in CC 2018] Text frame properties lost when copying and pasting frames across document

    I have a document that uses top justification in a text frame, and bottom justification in another text frame. When I copy these frames, with or without any other objects, into a new document (think business card imposition), the bottom justification changes to top justification, altering the layout of the document.

    I have reset my preferences, and tried the fixes described here: https://forums.adobe.com/thread/2402361 and here https://forums.adobe.com/thread/2401857

    With no success.

    Attached is a 1UP file (Original with mixed justification) and a 24UP file (with resulting error)

    35 votes

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    57 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  9. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    34 votes

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    42 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. 34 votes

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    49 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  11. Exclude color fields in book synchronization synchronized nevertheless

    I have book files and do not want to synchronize the colors. I disable this in the synchronization options.
    The colors will still be transferred/synced to all synchronized documents.
    ID CC 2018/2019/2020

    33 votes

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    2 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign performance issue: Hand tool freezes

    10.12.6 Sierra
    Hand tool freezes and no other tool can be selected. It won't unfreeze unless I shut down entire computer. This is a recurring issue.

    33 votes

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    47 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    In order to reproduce the issue we sent information to all the affected users who have either voted or commented on this thread.
    Based on the replies we got we could infer that the issue is occurring when a third party software or application is also running in parallel. Some examples of the software used include Global Auto-correct, Google Chrome,
    Moreover, when the issue occurs it seems to hamper all CC applications such as Illustrator, InDesign and Photoshop.
    A possible fix for the solution includes restarting the application or restarting the system.

    In the absence of any consistent reproducible steps, we are currently closing this thread as “not reproducible”. In case you again encounter the issue, please create a new thread mentioning the steps with which we can reproduce the issue and additional softwares, if in case any, that you are using.

    Thanks,
    InDesign Team

  13. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    32 votes

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    43 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  14. Export to PDF function crash in InDesign 15.1

    Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

    This happen even I change the type of export (small dimension, print, etc.).

    I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

    The system start to work but the application crash at 16% of the export.

    The problem seems connected with something on the file, because I try to export another project and it work perfectly.

    The file was all "green" in the preliminary checks panel.

    And I notice that the system crash also using other function,…

    32 votes

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    40 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  15. InDesign 15.1.1 English dictionary missing plural word spellings

    Since the update every plural word version is not in the dictionary. Simple, basic words like 'years' and 'days' now show as a spelling error. It was working fine before the latest update. Get it fixed - it's pointless having the spellchecker when so many basic words are missing!

    31 votes

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    29 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  16. Placed graphic displays and exports outside stroke.

    A placed graphic will show onscreen and in graphic exports like PNG and JPG outside the stroke when the stroke is aligned to the inside of the frame. InDesign 2020 and earlier. To reproduce: place a graphic, add a stroke to the frame, align stroke to inside, export the page to jpg or png. A thin portion of the image is visible outside the stroke. Obviously, this is most noticeable when the stroke is thick and white.

    31 votes

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    5 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  17. CC 2020 + Catalina makes computer really slow

    On a brand new iMac (Catalina), opening CC 2020 apps makes everything lag. When Adobe apps are not open, computer performance is fine. According to the Adobe Support Community, this issue seems pretty widespread and Adobe's suggested fixes do not help.

    31 votes

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    10 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Imported PDF comments not accurate

    1. ID 14 Mac
    2. Import PDF comments from file, including strikethroughs, replaced text, comments
    3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
    4. Faithful transfer of all edits to ID file (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)
    31 votes

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    11 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. Color Settings Not Sticking

    Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

    As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

    I have reinstalled the app.
    I have wiped all settings.
    I have cleared the Adobe Color Cache folder.

    31 votes

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    47 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  20. Indesign performance issue : Slow work of Indesign when editing text with large footnotes

    I'd like to report a bug. Please follow the scenario below:

    1. In a single column with lots of text in it, make two columns for a fragment of text

    2. In text within the two-column setup, make a footnote. Add several lines of text to the footnote

    3. Turn on the "Span Footnotes Across Columns" feature so that footnote ends up in the same group with the footnotes at the bottom of the page rather than below the two-column fragment

    4. Expected behaviour: normal editing can be performed after these manipulations

    5. Observed behaviour: any text editing after turning on the "Span Footnotes Across…

    30 votes

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    24 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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