7055 results found

1. InDesign 2021 is not allowing me to open files created in previous version

   I cannot open any files created in previous version. I had to reinstall InDesign 2020 to be able to do my work. InDesign 2021 is giving me a message about damaged files, is trying to repair them but without any success. So this version needs to be fixed asap.

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. share for review is not working consistently

   If I try updating a share for review link the share for review panel freezes as shown in the attached image and nothing happens.
   I have to close and reopen the indesign file for the Share for Review to update the link, but it only works once or twice, before it begins to freeze again.

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   3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign v15.1.2 and later.

   Please update to the latest available versions and see if the issue(s) you were facing earlier has got resolved.

   Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

   —
   InDesign team

3. InDesign opens with tiny window

   For several recent versions of InDesign, and Windows, including the most recent of both (just updated InD yesterday, and this happened shortly after), I have on rare occasions had InD open as only a tiny box showing only the basic minimize/maximize/close buttons, and a window edge, positioned in the upper left corner. If I click on the maximize button, it goes to maximized, but then cannot grab outer edges to resize the box, and minimizes just goes back to almost nothing. If I then quit InD, USING FILE/QUIT, OR COMMAND-Q, then it will reopen OK. I think, maybe, this is triggered by using the x-box in the upper right corner to close the program, rather then file-quit or command-q. I try to remember to close it the 'correct' way, but since every other program I have on Windows is fine with closing the x-box, ...

   Again, problem with current and at least 2 previous full versions, and with Windows 7 Home as well as Windows 10 Pro. It can go a long time without this happening.

   For several recent versions of InDesign, and Windows, including the most recent of both (just updated InD yesterday, and this happened shortly after), I have on rare occasions had InD open as only a tiny box showing only the basic minimize/maximize/close buttons, and a window edge, positioned in the upper left corner. If I click on the maximize button, it goes to maximized, but then cannot grab outer edges to resize the box, and minimizes just goes back to almost nothing. If I then quit InD, USING FILE/QUIT, OR COMMAND-Q, then it will reopen OK. I think, maybe, this is… more

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4. Suddenly my document reverts to an earlier version

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I was before the problem happened.

   I find myself having to figure out, over and over again, what changes I've made to my document for the last ten minutes so that I can do the same thing over again. I have to save between each step!! This is not good!

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I… more

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Data Merge not populating correctly when placeholder curse overflow

   When using Data-Merge with an .txt/.csv and using export as pdf, indesign (still) merge the fields wrong (only use the first data-entry), if the placeholder and not the data curse an frame-overflow.

   Detailed description:
   You have a textframe with enough space to place the string "888", but not enough space to place "8888".
   You have a .csv table with a colum named "number" and values from "1" to "999".
   You select the file with data-merge and get a placeholder "<<number>>" and replace the "888" with it. Now you got a frame overflow.
   You select preview, and all values (1 - 999) shows up fine without any overflow.
   You try to export as pdf.

   You aspect: a pdf-file containing 999 pages with numbers from 1 to 999.
   You get: a pdf-file containing 999 pages all with the value 1. :-(

   Work arounds:
   1.) making the text-frame bigger, until the placeholder fits.
   2.) let data-merge generate a merged indd-file.

   Both work-arounds are no solutions! I often work with layouts where u can't choose option 1, small tickets for example. Solution 2 is a real nightmare if u work with graphics and many data-entrys.

   When using Data-Merge with an .txt/.csv and using export as pdf, indesign (still) merge the fields wrong (only use the first data-entry), if the placeholder and not the data curse an frame-overflow.

   Detailed description:
   You have a textframe with enough space to place the string "888", but not enough space to place "8888".
   You have a .csv table with a colum named "number" and values from "1" to "999".
   You select the file with data-merge and get a placeholder "<<number>>" and replace the "888" with it. Now you got a frame overflow.
   You select preview, and all values (1… more

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6. pages panel

   Hi, when I have the Pages panel open and add a few pages or spreads, I can't see the numbers of the final pages, they're hidden by a blank panel. Could someone please look into this or provide a workaround. Screen shot attached.

   Thanks

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7. InDesign hyperlink %0D bug

   When I cut and paste URLs from a text document into the hyperlink dialog box, I can accidentally get a carriage return included. InDesign "includes" the carriage return in the one-line dialog box field but gives no indication that it's there.

   Once I export the InDesign document to a PDF and then click on the link in the PDF, the link shows with a %0D at the end and it fails with a 404 not found.

   This is extremely annoying because InDesign gives no indication that the carriage return is there with its one-line link dialog box field.

   What should happen is InDesign should truncate control characters at the end of a URL. It should also truncate spaces at the end of a URL because we've seen %20 show up occasionally as well and that also can't easily be seen and causes the URL to fail. Have your programmers truncate any character at the end of a URL that is ASCII 20 or less and you will be golden!

   When I cut and paste URLs from a text document into the hyperlink dialog box, I can accidentally get a carriage return included. InDesign "includes" the carriage return in the one-line dialog box field but gives no indication that it's there.

   Once I export the InDesign document to a PDF and then click on the link in the PDF, the link shows with a %0D at the end and it fails with a 404 not found.

   This is extremely annoying because InDesign gives no indication that the carriage return is there with its one-line link dialog box field.

   What should… more

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8. Get the message "This file is already open by another user or application" when I try to open .indd files from the Recent section

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9. Exported interactive PDF does not honour reading order.

   1 – InDesign 2020 15.0
   2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
   3 – Images should be in the right order
   4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
   5 – Order should be first block of text, image (1) and then second block of text with an anchored image (2). Result (in second screenshot) is first block of text, second block of text and the anchored image, THEN image 1.

   1 – InDesign 2020 15.0
   2 – Have standard copy with headings and body copy with PDF export tags applied (H1, H2, P etc). Add images between sections of text. Drag elements into the Articles panel in the correct reading order and tick 'Use for Reading Order in Tagged PDF.
   3 – Images should be in the right order
   4 – Images are not in the right order. All figures are in a <Art> tag. This was not an issue in InDesign 2019.
   5 – Order should be first block of text, image (1) and then second block… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

10. Split column doesn't work correctly.

    Urgent: ID 2020 splitting multiple columns doesn't work!
    I attach screenshot showing:
    - paragraph style split column
    - screenshot with style applied in ID 2019 14.3
    - screenshot with the same style and same text in ID 2020

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    17 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

11. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve been able to reproduce the issue and it is currently under investigation.

    Customers facing a similar issue, please share the document(s) with sharewithid@adobe.com.

    —
    Adobe InDesign team

12. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

13. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

14. Multi-state objects and animated elements not working on State 1

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1 the image loads and the text animates as planned.

    Why won't the animation show when State-1 first loads? I wanted to attach the InDesign test file to show the issue but it won't allow.

    Thanks,

    Eoin

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1… more

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are looking into this.

    -Aman

15. Export jpg

    Hi!
    When I create banners in Indesign 14.0.1 I use hires images as TIF and exporting it to JPG. The final files in JPG end up with corrupt pixels. I have to place a lowres JPG in Indesign to be able to export it as a correct JPG.

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    17 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it.

    -InDesign Team

16. Master pages not updating through book synchronize feature

    1. Version of Adobe InDesign, InCopy or InDesign Server: 14.0.1 x 64
    2. Steps to reproduce the issues: a. Make changes to master page in document. b. Using flyout menu in book document, change Synchronize options to synchronize master pages c. Select synchronize from that menu option or highlight documents and choose the synchronize icon at bottom of book panel
    3. Expected result: Master pages will update to match the master pages of the Style Source document
    4. Actual result: Some master page elements are updated correctly, but others are not.
       Test file, screenshot, video or GIF capturing the issue (optional)

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    3 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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17. Arabic Diacritics move to unwanted places if you use an Index Marker in the same line

    1. Adobe InDesign CC 14.0 (Middle Eastern version -- English يدعم العربية)

    2. a. Type this Arabic text: شَيْء غريب

    3. b. Create new Index entry for the second word: غريب

    4. The Diacritics should stay as they were.

    5. Diacritic of the second letter (يْ) goes somewhere else.

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. Paragraph Return is changed into Paragraph Separator (U+2029)

    Version: Indesign CC 2018 and Incopy CC 2018

    The bug as described on https://forums.adobe.com/thread/2344905 still exists in the latest version.

    During the exporting INDD into IDML, the error below occurs.
    Certain Paragraph Return (\r) is changed into 'PARAGRAPH SEPARATOR'(U+2029) and the first sentence’s paragraph style is changed into the paragraph style of the second sentence which makes two sentences into one.
    Every time this bug occurs, we have to open the INDD file and change “U+2029” into another character such as “space” and export it again.
    Finally we found out that this error occurs when 8000th character is “Paragraph Return (\r)”.
    When 8000th character is “\r”, it is changed into “U+2029” automatically during exporting it to IDML. (it seems that it occurs every 8000th character: 8000th, 16000th …)

    This also occurs when working in Incopy CC 2018 and is a real pain when creating books.

    The expected result is a end of paragraph that's not being transformed in a character.

    Examples and files can be downloaded from https://forums.adobe.com/thread/2344905

    Version: Indesign CC 2018 and Incopy CC 2018

    The bug as described on https://forums.adobe.com/thread/2344905 still exists in the latest version.

    During the exporting INDD into IDML, the error below occurs.
    Certain Paragraph Return (\r) is changed into 'PARAGRAPH SEPARATOR'(U+2029) and the first sentence’s paragraph style is changed into the paragraph style of the second sentence which makes two sentences into one.
    Every time this bug occurs, we have to open the INDD file and change “U+2029” into another character such as “space” and export it again.
    Finally we found out that this error occurs when 8000th character is “Paragraph Return… more

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    6 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

19. Inconsistent Text Wrap across two column layout

    Text wrap is applied inconsistently from column to column, i.e. text will offset by uneven amounts in adjacent columns. This happens for all types of Text Wrap except for the Jump Wrap, which does not misalign the top two lines of text!
    The only fix I could manage was to Force All Lines to the Baseline Grid, and redraw the bottom Text Wrap line unevenly for the two columns. The images attached show first the problem and second the fix.
    I believe this started happening with the introduction of CC versions, but I'm not 100% sure of that timing.

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

20. Placed ICML files do not appear in the Assignments panel

    Placed InCopy ICML files should appear in the Assignments panel. They do not. This is under InDesign CC2018.1.

    The only step needed to reproduce this is to create an InCopy file. Save it and then place in InDesign.

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team