InDesign performance issue: Text disappears while editing
When editing a text box, the text disappears.
I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.
This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.
Version 2017.1
Build 12.1.0.56 x64
Windows 10 x64
Damien Lockner
shared this idea
Hello All,
Thank you for reporting the issue. Our investigation revealed that the problem manifests in multiple use cases.
We have fixed the issue in some of the use cases and are currently working on the remaining ones.
Please update your InDesign to the latest version, id 14.0.3 to try out the fix.
We shall update here once we have addressed all the remaining use case
We appreciate your cooperation.
-InDesign Team
49 comments
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Meredith Hoenes
commented
I am using InDesign 2020 and this has done this to me for the 1st time. None of the suggestions are fixing the issue. I am on a MAC - Catalina 10.15.4
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Anonymous
commented
This is so frustrating... every time I edit a text box.
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m
commented
Same issue here! Amazing how much progress Adobe is making their programmes buggier/harder to use/less stable! CS6 on my entry level 2010 MacBook Pro works far, far better than CC 2020 on high spec iMac..
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SP
commented
Just to add another instance of text disappearance, this problem manifests itself entirely randomly, often without keyboard or mouse being touched on my iMac (InDesign v15.02). It's easily resolved (temporarily) by hitting cmd '-' then cmd '+' (zooming out, then back in) but is unbelievably annoying over a full working day. I hope Adobe can find a permanent solution soon.
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Hum3
commented
This does not address my issue. The issue I have manifests itself in a blank page / text box where a footnote falls in the top line of the text – the text does not disappear, it just skips a text box leaving a blank page. If I play with the tracking it reappears in the correct text box.
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Halvor
commented
As I posted elsewhere on another bug report for the same issue:
This very serious bug is present in both 2019 and 2020 versions, it's shocking that Adobe haven't solved it yet. I concurr with previous posters, some bugs are merely inconvenient, but this one is really dangerous. I had a very long and stressful night when I first encountered it, making me unsure of every correction I had made the last couple of days. Luckily, nothing is really lost, it seems the bug is just a screen view problem.
I've found that if you type a character and delete it again in preview mode, the correct view pops back again.Update!
I thought the edits always were displayed correctly in Normal view, but discovered just now that an old version of the text was displayed in both Normal and Preview mode, and I sent a pdf to my client full of orphans and widows!. Had to restart InDesign to get everything displayed correctly.It's a huge problem when you can't trust what you see anymore!
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Anonymous
commented
Is there a fix for this??
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Jamie
commented
I am having the same issue, I am working on a booklet, 56 pages and on certain pages a white box appears.
I have reset the pages. Delete and recreated from scratch however the problem is still occurring. The deadline is approaching and I really do not want to recreate these pages in illustrator and graph them into a pdf. Please help :) -
Hum3
commented
This is happening while I am working on the text itself, not just when I reopen files. This needs a fix. InDesign is a very expensive package for independent freelancers – it should at least be reliable!
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Sabrena
commented
I am having the same issue with text disappearing after I change the font. Any reason that may be? I am using a font that I just activated in Adobe - one page it works fine but the other does disappears.
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Anonymous
commented
This just started happening to me when I upgraded to 15.01. x 64 yesterday. Text disappears when moving an image inside the column or editing words near it. Reappears quickly, sometimes on its own or if I scroll to another page and back.
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Penart Visuals commented
Please note: solution must be within the CS6 environment or it's useless. Some of us intend/need to remain in the NON- subscription environment for economic reasons.
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Anonymous
commented
I face the same problem, text disappears while editing
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Ty
commented
ABSOLUTELY USELESS AT THIS POINT. I use to brag on how awesome and reliable Adobe WAS and it has come back to absolutely DESTROY my productivity. I have filled in pages over and over and without fail for some redundant reason, practically ALL the text just simply disappears. Click on the doc, it reappears ONLY TO NOT BE THERE WHEN ATTEMPTING TO PRESERVE IT. How could this be the case with a company who is the forerunner of pdf's? I thought only video games were putting out half-finished software. Either Beta testing has become a lost art, or there is no concern for bug-ridden software and their discrepancies. Adobe? Do you use Adobe? If not, could you please tell the rest of us what software you trust with your docs so we can at least say you provided guidance which led to reliability? 7.99 a month for what again? 2years of complaints/reports and there's still no fix? Will the REAL ADOBE PLEASE STAND UP.
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Rowena
commented
Are there any updates on when this problem will be fixed? This is insanely irritating and is killing productivity.
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Anonymous
commented
I'm a single user running id14.0.3 and suffering from this very annoying and time-consuming issue. When is this going to be fixed?
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Roger Schinkler commented
Still happening.... soooo frustrating. Slows down work
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Lisa Wallington
commented
Has this been fixed? I have a 220 Page magazine that it has just completed and it is doing it!! I a stressing out because my deadline is next week!! PLEASE FIXX NOWWW!! The below doesn't seem to work to make my text appear!
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Doug
commented
Here is a quick work around for the disappearing text problem. Open the "Story" dialogue box under the TEXT menu. Using the Optical Margin Alignment check box, toggle it each time the your text disappears and it will reappear. It's a pain in the back side still, but it's at least as quick and easy as any other fix and less obtrusive!
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Brendan
commented
Mine is doing the same, only text boxes remain with no text. Luckily I have a back up ID file which I save periodically so I can transfer all of the missing text across but this needs fixing as I'm working on a 60 page magazine and chunks of it which have already been signed off/completed keep vanishing.
Aman, I've seen your response asking for samples, the file I am using is over 40mb so I will just send you one of the pages affected, how it looked a couple of days ago and how it looks now so you can see the issue, I don't have a video of it but if I send you the ID files you will see the problem as the layers are still there in the layers panel but do not show in the document any more. I will also send them both to the email address amaarora@adobe.com above.
