InDesign performance issue: Text disappears while editing
When editing a text box, the text disappears.
I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.
This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.
Version 2017.1
Build 12.1.0.56 x64
Windows 10 x64
Damien Lockner
shared this idea
Hello All,
Thank you for reporting the issue. Our investigation revealed that the problem manifests in multiple use cases.
We have fixed the issue in some of the use cases and are currently working on the remaining ones.
Please update your InDesign to the latest version, id 14.0.3 to try out the fix.
We shall update here once we have addressed all the remaining use case
We appreciate your cooperation.
-InDesign Team
53 comments
-
Anonymous
commented
I am busy with the Annual Report, after a working so ******* a 240 page document text on 139 pages just disappear, mind you i have to send a revised file to approve for printing. What the heck do i do now??
Adobe cc on Macbook 2015
-
Halvor
commented
… and it seems to be the same problem as in these bug reports:
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35543347-changes-reverting-back
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39640816-suddenly-my-document-reverts-to-an-earlier-version
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33858805-display-not-properly-refreshed
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37821325-different-views-when-switching-between-preview-and -
Halvor
commented
How long shall it take for Adobe to fix this really serious problem? Nearly one year since Adobe's last response – one whole year! What do you do over there? Please fix this bug before anything else, this is very frustrating and dangerous!
-
c
commented
I am having the same problem here, terribly frustrating, I am working on a 100+ pages document and this is costing me so much time. This is absolutely unacceptable. I am using the cmd+opt+c command (resize text box) every time I make the slightest change to a text box to be able to have the text re-appear.
August 2020, running InDesign 2020 on Catalina 10.15.6
-
Meredith Hoenes
commented
I am using InDesign 2020 and this has done this to me for the 1st time. None of the suggestions are fixing the issue. I am on a MAC - Catalina 10.15.4
-
Anonymous
commented
This is so frustrating... every time I edit a text box.
-
m
commented
Same issue here! Amazing how much progress Adobe is making their programmes buggier/harder to use/less stable! CS6 on my entry level 2010 MacBook Pro works far, far better than CC 2020 on high spec iMac..
-
SP
commented
Just to add another instance of text disappearance, this problem manifests itself entirely randomly, often without keyboard or mouse being touched on my iMac (InDesign v15.02). It's easily resolved (temporarily) by hitting cmd '-' then cmd '+' (zooming out, then back in) but is unbelievably annoying over a full working day. I hope Adobe can find a permanent solution soon.
-
Hum3
commented
This does not address my issue. The issue I have manifests itself in a blank page / text box where a footnote falls in the top line of the text – the text does not disappear, it just skips a text box leaving a blank page. If I play with the tracking it reappears in the correct text box.
-
Halvor
commented
As I posted elsewhere on another bug report for the same issue:
This very serious bug is present in both 2019 and 2020 versions, it's shocking that Adobe haven't solved it yet. I concurr with previous posters, some bugs are merely inconvenient, but this one is really dangerous. I had a very long and stressful night when I first encountered it, making me unsure of every correction I had made the last couple of days. Luckily, nothing is really lost, it seems the bug is just a screen view problem.
I've found that if you type a character and delete it again in preview mode, the correct view pops back again.Update!
I thought the edits always were displayed correctly in Normal view, but discovered just now that an old version of the text was displayed in both Normal and Preview mode, and I sent a pdf to my client full of orphans and widows!. Had to restart InDesign to get everything displayed correctly.It's a huge problem when you can't trust what you see anymore!
-
Anonymous
commented
Is there a fix for this??
-
Jamie
commented
I am having the same issue, I am working on a booklet, 56 pages and on certain pages a white box appears.
I have reset the pages. Delete and recreated from scratch however the problem is still occurring. The deadline is approaching and I really do not want to recreate these pages in illustrator and graph them into a pdf. Please help :) -
Hum3
commented
This is happening while I am working on the text itself, not just when I reopen files. This needs a fix. InDesign is a very expensive package for independent freelancers – it should at least be reliable!
-
Sabrena
commented
I am having the same issue with text disappearing after I change the font. Any reason that may be? I am using a font that I just activated in Adobe - one page it works fine but the other does disappears.
-
Anonymous
commented
This just started happening to me when I upgraded to 15.01. x 64 yesterday. Text disappears when moving an image inside the column or editing words near it. Reappears quickly, sometimes on its own or if I scroll to another page and back.
-
Penart Visuals commented
Please note: solution must be within the CS6 environment or it's useless. Some of us intend/need to remain in the NON- subscription environment for economic reasons.
-
Anonymous
commented
I face the same problem, text disappears while editing
-
Ty
commented
ABSOLUTELY USELESS AT THIS POINT. I use to brag on how awesome and reliable Adobe WAS and it has come back to absolutely DESTROY my productivity. I have filled in pages over and over and without fail for some redundant reason, practically ALL the text just simply disappears. Click on the doc, it reappears ONLY TO NOT BE THERE WHEN ATTEMPTING TO PRESERVE IT. How could this be the case with a company who is the forerunner of pdf's? I thought only video games were putting out half-finished software. Either Beta testing has become a lost art, or there is no concern for bug-ridden software and their discrepancies. Adobe? Do you use Adobe? If not, could you please tell the rest of us what software you trust with your docs so we can at least say you provided guidance which led to reliability? 7.99 a month for what again? 2years of complaints/reports and there's still no fix? Will the REAL ADOBE PLEASE STAND UP.
-
Rowena
commented
Are there any updates on when this problem will be fixed? This is insanely irritating and is killing productivity.
-
Anonymous
commented
I'm a single user running id14.0.3 and suffering from this very annoying and time-consuming issue. When is this going to be fixed?