1337 results found

1. Publish Online URL links breaking website functionality

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe issue -
   If I go into chrome developer tools i get the following errors:

   The key "target-densitydpi" is not supported.

   castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
   at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
   at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
   at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
   at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
   at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
   at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
   at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

   When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.

   Any advice would be greatly appreciated.

   File Created in Indesign CC 2017

   I have created a test interactive document with links to product DG012 on our company website.

   https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

   When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

   The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

   Interestingly in safari the add to cart button functions but the search field is still disabled.

   On closer inspection it seems to be an iframe … more

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   FIXED  ·  16 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. [GPU Performance issue] ID 16.2.1 introduces GPU lag and stuttering on macOS

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on a MacBook Pro with an 8-core Core i9 processor and the AMD Radeon Pro Vega 20 4 GB HBM2 workstation GPU on macOS Catalina 10.15.7 after updating InDesign.

   The same issue also occurred after updating InDesign on another MacBook Pro with a Core i9 and the AMD Radeon Pro 5600M 8 GB HBM2 workstation GPU, on a clean install of macOS Big Sur 11.4.

   GPU Performance is activated, and the Application Frame is active. Even previously, the lag in question was present when the Application Frame was not active, but the solution was to turn it on. Now, sadly it's laggy and choppy on any view. It's usable, but not ultra-smooth anymore.

   Removing preferences and reinstalling InDesign 16.2.1 does not improve performance.

   We want Adobe to make sure that each update is actually improving our quality of life, not leaving the programs slower and less performant than they were previously, causing us to waste more time writing these reports.

   These type of unexpected and unexplained issues discourage us from upgrading, and encourage us to mistrust updates, instead staying on stable versions that work for us. If issues like these are not resolved, this is what I will recommend to people in my industry.

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. PNG import issue with InDesign 16.3.1

   Hello!

   I'm having an issue with InDesign CC (16.3.1): some PNG files are imported in a green frame instead of being transparent. For example, when I import (whether with the shortcut cmd + d or not) the PNG of an image (1), it appears with a green background, while this same image only with an additional layer (2) appears with a transparent background, as it should. However, it is the same export format with the added layer displayed or hidden.

   I would like to point out that this bug only appears when importing into indesign, I don't have this problem when I import the file into Illustrator.

   I didn't have this problem before, I downgraded from 16.3.2 to 16.3.1 and still have the same problem!

   Thanks in advance for your help!

   Hello!

   I'm having an issue with InDesign CC (16.3.1): some PNG files are imported in a green frame instead of being transparent. For example, when I import (whether with the shortcut cmd + d or not) the PNG of an image (1), it appears with a green background, while this same image only with an additional layer (2) appears with a transparent background, as it should. However, it is the same export format with the added layer displayed or hidden.

   I would like to point out that this bug only appears when importing into indesign, I don't have this problem… more

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   0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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4. Permission issue when opening first time from OSX server

   Permission issue when opening first time from OSX server.
   When opening Indesign file from OSX server, it gives error message: "Cannot open the document ”Xxxx: Xxxxx: Xxxxxx: Xxxxx: Xxxxxxx.indd”. You may not have permission or the document may be open already." When trying again, the file open normally. File is not open already, permissions are ok. Other versions of InDesign opens file ok. Indesign CC2020 / macOS Big Sur 11.0.1.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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5. Objects transformed with the Shear-Tool aren't displayed correctly in Review and with Acrobat Extension for Chrome

   In my corporate design, I use rectangles with a shear angle of 45°. However, these rectangles are displayed incorrectly in the Review and in the Chrome browser with the Acrobat extension. Such rectangles are then not displayed at an angle, but as a larger rectangle. In the two uploaded images you can see the comparison of how it is designed in Indesign and how it then looks in the Review.
   Correcting this display error is very important to me. Of course, I could also draw the slanted rectangle with the path tool. But this is very impractical because I can't adjust the height and width.

   In my corporate design, I use rectangles with a shear angle of 45°. However, these rectangles are displayed incorrectly in the Review and in the Chrome browser with the Acrobat extension. Such rectangles are then not displayed at an angle, but as a larger rectangle. In the two uploaded images you can see the comparison of how it is designed in Indesign and how it then looks in the Review.
   Correcting this display error is very important to me. Of course, I could also draw the slanted rectangle with the path tool. But this is very impractical because I can't… more

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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6. Content following a list exports to HTML/EPUB as part of the last list item

   When exporting a document that includes a list to EPUB or HTML, everything after the list is exported inside the last list item. Attached screen shots show the issue.

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   20 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has got fixed in the recently released versions of InDesign, starting with InDesign 2022.

   
   

   --

   Adobe InDesign team

7. thumbnail publish online

   Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

   I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For instance scrolling quickly, page number field to jump to, or just thumbnails that don't cover their own navigation buttons.

   This issue exists in both Chrome and Safari and is not unique to my published document. I've tried with other publicly available documents and the viewer has the same issue.

   DEVICE: MacBook Pro (16-inch, 2021)
   BROWSER: Chrome, Safari

   Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.

   I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For… more

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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8. Stroke Drawing Order | Row Strokes In Front issue

   Hi everyone,

   I'm facing a problem in indesign and I assume this should be reported as a bug unless someone has a solution to it, so…

   I work with a lot of tables, and sometimes, for more lisibility, I have a insert "gutters" to table columns (actually it's white right strokes on my cells), sometimes it's just the client who wants them everywhere on tables. Anyway, there's a great feature in table styles that let me decide whether the row stroke is above the column stroke or the other way.

   it works perfectly when choosing Column Strokes In Front, every rows are "cut" by column borders, even the first and last one. But when I need the first and last rows not to be cut bye choosing Row Strokes In Front, there's still a little part of the row that is cut by my column gutter, here's an example attached to this message.

   I thought at first that it was just a displayed issue, like we often have in acrobat with tiny details, but the problem is still here when printing the table.

   Is there something I could do or it's a known problem from indesign?

   For information, I tried to change the weight of both strokes to see if it does change something, but it doesn't.

   All the best,

   Nicolas

   Hi everyone,

   I'm facing a problem in indesign and I assume this should be reported as a bug unless someone has a solution to it, so…

   I work with a lot of tables, and sometimes, for more lisibility, I have a insert "gutters" to table columns (actually it's white right strokes on my cells), sometimes it's just the client who wants them everywhere on tables. Anyway, there's a great feature in table styles that let me decide whether the row stroke is above the column stroke or the other way.

   it works perfectly when choosing Column Strokes In Front, every… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Issue with Word Breaks in Dictionaries on InDesign (last version)

   Dear Technical Support Team,

   I am writing to inform you about an issue I am experiencing with word breaks in dictionaries, primarily in UK English (the Canadian one has fewer problems), German (2006 reform with Duden activated), and Danish, which are the languages I use the most. This problem has also arisen in other languages. I always switch the dictionary according to the language of the text I am working on. I have mainly encountered these errors using InDesign, but it has also happened to me in Illustrator. Clearly, the word break functionality is not working correctly, and syllabication is not accurately assigned, so it is not being applied correctly. This issue is adversely affecting the workflow as we are forced to resort to dictionaries to verify word breaks provided by InDesign, incurring an inevitable additional time investment.

   As an example, I have listed the following words below for you to verify how the UK English dictionary does not correctly break them:

   challenges
   consequences
   entrances
   homogenous
   inhabitants
   measure
   I attach a pdf with clear examples.

   This problem is causing significant difficulties in editing and reviewing documents, as well as in ensuring their linguistic quality. It is essential that this functionality is reviewed and resolved to have confidence in these dictionaries and work efficiently and accurately.

   I appreciate your attention to this matter in advance. Please let me know if you need any additional information to effectively address this issue.

   Sincerely,
   David

   Dear Technical Support Team,

   I am writing to inform you about an issue I am experiencing with word breaks in dictionaries, primarily in UK English (the Canadian one has fewer problems), German (2006 reform with Duden activated), and Danish, which are the languages I use the most. This problem has also arisen in other languages. I always switch the dictionary according to the language of the text I am working on. I have mainly encountered these errors using InDesign, but it has also happened to me in Illustrator. Clearly, the word break functionality is not working correctly, and syllabication is… more

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10. InDesign Export Issue

    Creative Cloud InDesign shifts the colors of spot colors when generating pdf files. Only solution is to backsave as an idml file and then generate a pdf through pre-Creative Cloud InDesign application.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. Book file issue

    Using ID 17.0.01 x64 on Windows 11, when closing all files, but not the .indb file, the files disappear and and screen reverts to the opening screen. Under Window, the book file appears and when clicking on it, the book file shows up in the upper left hand corner of the screen. Not where I put it at the top of the right panel. Plus, it shows the last file closed wasn't saved in the book.
    Previously, the book file remained open, visible where I placed it, and the files were saved and showing saved.

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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12. GREP Tab Issue

    I created a GREP style to make Title Caps part of the style and I needed it to do this after a tab. That wouldn't work, but I got it work backwards.

    An unexpected side effect is that when you copy and paste from the PDF I created, it makes every letter next to "T" also capitalized. It's treating the shortcode for tab "\t" like it's trying to hone in on "T" and also like tab. It looks fine until you copy and paste.

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    0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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13. GPU preview issue

    GPU preview sometime doesn't preview correctly, need to switch to CPU preview for correct preview.

    and sometime display image like a burst artifact. need to switch to CPU preview forth and back for several times to get everything back to normal.

    MacBook Pro M4 pro 14 cores
    GPU 24 cores
    24MB total ram

    Mac OS 15.3
    indesign 20.1

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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14. Display issue in Normal View

    1) InDesign 2023 18.5.3, Sequoia 15.2, iMac Apple M1
    2) Going from Preview mode to Normal mode
    3) I expect to see my Normal mode correctly
    4) See attached files

    These are different files over 6 months. They are not supposed to have big color frames like that. Display is OK in preview, not in normal mode.
    Going back and forth between the two does not resolve this.
    I have to change page and sometimes it's ok. Sometimes I have to close the file and open it back.

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. Share for Review fails to update

    No issue creating a Share for Review. However updating an existing Share for Review results in an endlessly spinning blue circle and the link does not update.

    50 votes

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    27 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is fixed in the latest InDesign version - InDesign 2023.

    
    

    --

    Adobe InDesign team

16. Applescript Droplet: InDesign 2020 issue

    A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).

    However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.

    InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet ?!

    macOS Mojave 10.14.6
    same on MacBook Pro 2019 and MacPro 2012

    Joerg

    A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).

    However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.

    InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    As per the confirmation received from the customer the issue no longer reproducible in Id 15.0.1.
    We are closing the thread for now.

    Thank you,
    InDesign Team

17. Kerning (spacing) issue with small caps active

    There's an annoying issue with kerning (or in general with characters spacing) on characters without small caps when small caps is active on preceding characters.
    This appens randomly on a full text document but seems always with text imported from Word.
    The strange thing is that if I deactivate small caps from only a white space before the badly spaced text, the problem disappear. Likewise if I deactivate small caps from preceding word but keep it in the white space before the badly spaced text, the problem disappear again. However if I deactivate small caps from preceding text, keeping it in a white space before the badly spaced text and in a single character before, the problem still remain.
    I don't know why this appens and why only in some text, but this is annoing because it's not so evident when scrolling through a big document and it could remain on a printed book.

    There's an annoying issue with kerning (or in general with characters spacing) on characters without small caps when small caps is active on preceding characters.
    This appens randomly on a full text document but seems always with text imported from Word.
    The strange thing is that if I deactivate small caps from only a white space before the badly spaced text, the problem disappear. Likewise if I deactivate small caps from preceding word but keep it in the white space before the badly spaced text, the problem disappear again. However if I deactivate small caps from preceding text, keeping it… more

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. None Master issue

    I don't understand how the None Master works. If I create a document with no margin and no columns, then go to the A Master and add margin and columns, sometimes the None Master will delete the margins and columns, and sometimes it seems to adopt the margins and columns from the A Master.

    I would recommend that the None Master ALWAYS delete all the columns and margins so it's a blank page. Or at least consistently return to the columns and margins of the A Master, but blank would be better.

    1 vote

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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19. InDesign CC 2017.1 12.1.0.56 build links panel redraw issue

    InDesign CC 2017.1 12.1.0.56 build links panel redraw issue. My links palette will not display correctly, even after closing and reopening. Sometimes I can't really use it at all. The divider between the links list and links info moves up and down, but it's hard to read and I can't always select an image or mulitple images. Restarting the app, restarting my computer, seems to make no difference.

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    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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20. [ID-4258210][MAC]Screen flickering occurs while moving objects in InDesign 2025(v20.X), no issues with InDesign 2024(v19.X)

    Impact

    Screen flickering occurs while moving objects in InDesign 2025(v20.X)

    Steps to Reproduce the issue:

    • Launch InDesign on MAC.
    • Create a new file and add some objects.
    • Attempt to move the objects.

    Workaround

    • Turn ON GPU Performance
    • Downgrade to InDesign 2024

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    16 votes

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    11 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

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    Adobe InDesign Team