1787 results found

1. blacked out images with no broken links

   InDesign ver 15.0.1
   I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

   After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid black box.

   After relinking all images, they appear normal on screen again. Prior to relinking them, I did a PDF export and all images appear correct in the PDF.

   This has happened on several files recently, with no easy solution to get the images restored.

   I expect that the images that are not broken links should display correctly and only broken links should display as blurred or black boxes.

   What I'm getting is no broken links, and nearly all images displaying as black.

   InDesign ver 15.0.1
   I have a file that displayed all linked images correctly this morning. 90% of the images are linked from my desktop, which is also where the InDesign file is located. 2 of the linked images are from a network cloud server.

   After disconnecting from the server and then reopening the file, all linked files appear to have broken links. However when, checking the Links panel, only the images that were linked from the server are broken. This makes sense except that all linked images populate the document as either a gray box or a solid… more

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. InDesign crashes when adding Cross-Reference

   Adobe InDesign CC 14.0 (Macintosh)

   I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

   When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

   I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

   I created a blank doc and am able to use cross-references there with no issue, but that doc doesn't have all of the fonts and elements and other work from my main file -- which leads me to believe it's something about my file which is contributing to the issue.

   I tried saving as IDML which did not correct anything.

   Adobe InDesign CC 14.0 (Macintosh)

   I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

   When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

   I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

   I created a blank doc and am able… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. layer order

   InDesign is not honoring the layer stack. When I Select All and Create Outlines, some layers are moved to the top where they should not be. I have tried various configurations of the "... Remember Layers" options in the Layers panel, and this has no effect. This appears to be a bug.

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4. Palette management is a nightmare. What happened?

   M1 Macbook Pro connected to dual displays. Adobe user for 20+ years.

   There seems to be no hope for palettes and window positions on Mac OS. I run multiple resolutions at different times based on the displays that are in use. Adobe apps are simply unable to maintain any palette and window locations. The application window moves to half the screen. The documents become dislodged from overall application frame. Palettes "jump" when I move them.

   As a user I understand that I have a responsibility to manage my settings, but after repeatedly resetting workspaces and trying to re-arrange palettes. I simply don't have time or patience to troubleshoot the logic behind the current window management. The user experience is terrible.

   Please provide a way to maintain window and palette positions across multiple screens and resolution changes.

   Laptop display only (+ variations for previously used resolutions)
   Laptop display with external display (1) (+ variations for previously used resolutions)
   Laptop display with external display (2) (+ variations for previously used resolutions)
   Laptop display with two external displays (1 & 2) (+ variations for previously used resolutions)
   Clamshell mode with one display (+ previously used resolutions)
   Clamshell mode with two displays (+ previously used resolutions)

   Thank you

   M1 Macbook Pro connected to dual displays. Adobe user for 20+ years.

   There seems to be no hope for palettes and window positions on Mac OS. I run multiple resolutions at different times based on the displays that are in use. Adobe apps are simply unable to maintain any palette and window locations. The application window moves to half the screen. The documents become dislodged from overall application frame. Palettes "jump" when I move them.

   As a user I understand that I have a responsibility to manage my settings, but after repeatedly resetting workspaces and trying to re-arrange palettes. I… more

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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5. IDML Saving Stuck at 95% in InDesign 2022 - v 17.0.1x64 - Windows 10 Pro x64

   Idml Export Stuck at 95% for Indesign file (604) pages mostly text , i tried many times and resave the file in different indd file name and location, and still stuck in 95% when saving to IDML, even in exporting to IDML or Packaging the Project, the problem is the same

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   3 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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6. Images or graphics disappear (Mac M1; Sonoma 14.5) (ID V19.4)

   Hi, It
   This Problem happen >> InDesign performance issue: Text disappears while editing <<
   I'm unable to copy images or certain objects.
   Images or graphics disappear, and I can't click or select them, even though they're still visible in the layer panel.
   I've tried using the "Alternate" function, but the image still disappeared.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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7. convert footnotes

   Just a small thing..
   When InDesign convert footnotes to endnotes I need to click 'Done' twice. the first window should be closed automatically

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8. InDesign and Acrobat accessibility conflict

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I have added the content I want to be read in Articles and put them in the correct order
   4. I have created tags and assigned all the content correctly
   5. I have reordered the ‘Structure’ to be in the reading order too

   Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

   1. Image: 2 Interactive PDF with options selected.png
      This image shows I have selected Interactive PDF and selected:
      ‘Create tagged PDF’
      ‘Use structure for Tab Order’

   2. Image: 3 Initial PDF review - incorrect content order.png
      You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

   You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

   1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
      You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

   2. 5 Initial PDF review - tag h1 splitting.png
      The tag order doesn’t match the structure setup in InDesign
      Also there is another bug when reading H1 tags on multiple lines.

   You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

   1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

   The same thing needs to be done for the other multi layered heading tags.

   I hope this is clear enough to understand.

   Adobe InDesign version: 2019 CC

   We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

   Quick summary:

   H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
   The Structure and Article order does not transfer to the PDF

   To explain the issue clearly I have numbered the images in the process order.

   1. Image: 1 InDesign Accessibility setup.png
   2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
   3. I… more

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   10 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue is fixed in the latest release of InDesign – version 16.0

   —
   Adobe InDesign team

9. sharing

   keep the option to remove the share button as long as it not working.
   It is the 4th major update it it still does not work at all!!!!!

   you also removed the option to remove the button

   also, the window pops up with black screen creating hangs to Indesign

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   0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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10. I want to see the page number !!

    Page view window
    The last line does not show the page number.
    it is been a long time but it until hasn't
    plz....

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11. Variable font changes to Italic when a custom axis value is set, without user input. Also, the Italic axis cannot be controlled.

    This may be related to a somewhat similar Illustrator bug:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46249144-variable-font-changes

    Summary:
    1. Variable fonts that have separate but related roman/italic font files are handled badly by InDesign (and Illustrator). In InDesign, if you set a custom axis value such as Weight or Optical Size, the font changes to Italic immediately. This issue occurs in fonts such as Roboto Serif and Apple SF Pro, which are well-tested, popular, and important by many measures. It also occurs in fonts that have internal data that is known to be good, at least as far as FontBakery testing shows. It doesn’t occur in single-font-file variable fonts such as Acumin or Inter, which have built-in "slnt" axes.
    2. As a secondary but related issue, there should actually be an Italic slider or toggle for a variable font, if that axis is specified in the font’s STAT table.

    Version of InDesign: 18.2.1 (latest as of May 25, 2023). Also tested in latest prerelease, v18.4.

    Steps:
    1. Set some type with a font like Roboto Serif [variable].
    2. Open the variable font axes panel, and change an axis like Weight. The font will change to its Italic version, without user input. There is no clear way to change it back to Upright, without selecting a named instance like "SemiBold" – but that largely defeats the purpose of the font being variable.

    Expected result:
    A variable font should be able to have a custom weight value, without snapping to Italic. Likewise, there should actually be an Italic slider or toggle, if that axis is specified in the font’s STAT table.

    Actual result:
    It is impossible to set an upright variable font with a custom weight.

    Test fonts:
    https://fonts.google.com/specimen/Roboto+Serif?query=roboto+serif

    This may be related to a somewhat similar Illustrator bug:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46249144-variable-font-changes

    Summary:
    1. Variable fonts that have separate but related roman/italic font files are handled badly by InDesign (and Illustrator). In InDesign, if you set a custom axis value such as Weight or Optical Size, the font changes to Italic immediately. This issue occurs in fonts such as Roboto Serif and Apple SF Pro, which are well-tested, popular, and important by many measures. It also occurs in fonts that have internal data that is known to be good, at least as far as FontBakery testing shows. It doesn’t occur… more

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    6 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. ID crashes when call method "createHyperlinkQRCode" on Rectangle from "afterOpen" event handler

    ID 18.1 Windows 10

    I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

    The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

    In this case, InDesign crashes with an error
    <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

    Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with the cursor to the place of inserting the QR code, and this creates an unnecessary waste of time.

    If the script is called from the script panel, it works without errors, which indicates that there are no errors in the script.

    I tried the following layouts (they cause the same error and crash InDesign):
    (1) Preferred option. Call the QR code creation method directly in the "afterOpen" event handler.
    (2) I extended the Rectangle object with an additional method that is called in the "afterOpen" event handler.
    (3) I made a separate script that can be run manually. It works if I run it manually. And crashes if I call this script in the "afterOpen" event handler using doScript().

    ID 18.1 Windows 10

    I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

    The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

    In this case, InDesign crashes with an error
    <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

    Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with… more

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    1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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13. InDesign 2026 (v 21.01) Won't lock "Constrain Proportions"

    When resizing an object, Indesign 2026 won't retain the selection 'Constrain proportions for width and height' when clicked from the properties window.

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    1 comment  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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14. library panels display

    the background color of the library panels in Indesign and Illustrator take on the same color of the interface (as from the latest version of indesign CC 16.1) As I have the dark interface selected, the icons and other assets are almost invisible. There is no way to change it, switching to the light interface is the only thing that helps.

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15. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

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    8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

    —
    Adobe InDesign team

16. Open Type unavailable

    I have the most recent upgrade to CC InDesign. A new problem just came up. Properties panel shows no problems but open type properties are not available msg appears on all newly input type, which displays at 1/10 size. I did a re-install, but it did not change. This has halted my work!

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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17. workspace

    After a crash, no workspaces will load properly, neither pre-existing nor created. Right now I have to move between Essentials Classic and Interactive for PDF just to try to get most of the tools - though some tool I still cannot access. There is no top bar and few tools that load, plus the files when they open are sized tiny and hiding. I have to float in window to get them to appear.

    I have tried to reset them and create a new workspace, but cannot get anything to help...

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    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. Clicking document-installed font from font list gives error to "activate font" and doesn't change font.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a document-installed font from the font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame font stays the same.

    Steps to reproduce:
    1. Create a new document in InDesign.
    2. Create a new text frame with the word "Test." Save and then close.
    3. In the same location as your new document, create a "Document fonts" folder. Copy an OTF or TTF font file into this folder. In my case, I copied "Sacremento-Regular.ttf" into this folder.
    4. Reopen the new InDesign document you saved in step 2.
    5. Select the text in the text frame. Note the current font (most likely Minion Pro).
    6. From the type list, select the document-installed font you copied into the "Document fonts" folder.
    7. Note the "Click 'Activate' button to activate fonts" error message, and that the font for the text frame has remained the same.

    InDesign 14.0 on Windows 10 x64

    I just upgraded to InDesign 14.0, and there appears to be a bug when clicking a document-installed font from the font list. The font list gives an error message to "Click 'Activate' button to activate fonts" and the text frame keeps the existing font, instead of changing to the new font.

    Expected result:
    The expected result would be the same behavior as InDesign 13.1, where you could click a document-installed font from the font list, and the text frame would update to the newly selected font.

    Actual result:
    In InDesign 14.0, clicking a… more

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    17 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

19. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    12 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman

20. WorldReady settings go missing in [Basic Paragraph] style

    Adobe InDesign (ME) 2021, 2020, CC 2019, ..., CS6
    macOS and Windows

    InDesign's WorldReady settings (Paragraph Direction, Kashidas, etc.) are being stripped from a document's [No Paragraph Style] style when opened on a machine with a missing 3rd-party plug-in (like Em Software's InCatalog). This appears to happen with any 3rd-party plug-in that adds a text attribute with a prefix that's lower than the WorldReady plug-in's prefix. While the following steps use the Middle Eastern app (English Arabic), where there's a UI to see the style's empty/blank WorldReady entries, we've confirmed that this problem affects all app variants (including English (Roman)).

    To reproduce:
    1. Install ME version of InDesign 2021 (English Arabic).
    2. Install Em Software's InCatalog plug-in (http://emsoftware.com/products/emcatalog/ ) or any plug-in that adds a text attribute with a prefix ID below that of WorldReady's 0x50f00. (The SDK's BasicTextAdornment sample will work if its kBscTAPrefixNumber is changed to something like 0x43a00.)
    3. Restart InDesign while holding down Shift-Control-Option/Alt (to ensure the session workspace's [Basic Paragraph] style is rebuilt to include the new plug-in's text attribute).
    4. Create a new document and add a text frame containing a few paragraphs using the [Basic Paragraph] style. This text should compose as right-to-left (the ME version's default direction, as specified by WorldReady's kParagraphDirAttrBoss). Create a numbered list, since that's a great way to see the problem.
    5. Save the document.
    6. Quit InDesign.
    7. Remove InCatalog (or whatever plug-in was installed in step 2).
    8. Restart InDesign.
    9. Open the document that was saved in step 5.

    Alternatively:
    1. Install ME version of InDesign 2021 (English Arabic).
    2. Restart InDesign while holding down Shift-Control-Option/Alt (to ensure a clean session workspace)
    3. Open the attached SavedWithInCat(2021ME).indd file. (Well, UserVoice won't let me upload it. Ask & I can send directly.)

    Notice that the text frame in the opened document incorrectly flows left-to-right and the numbered list's numbers wrongly show on the left rather than the right. Edit the [Basic Paragraph] style and note that the WorldReady settings in the Middle East Character Formats and Indents and Spacing panels are blank/empty. (See attached before-after screenshots.) One would expect a style to survive intact even when opened on a machine with a missing 3rd-party plug-in, but instead some of its settings may be at risk of being lost.

    We've used WorldReady as the victim here, but this problem affects any plug-in, Adobe or 3rd party, that adds a text attribute with a prefix that's higher than the missing plug-in's prefix (such as Em Software's InData).

    Details: We've isolated what looks like a long-standing problem (bug?) with the SDK's AttributeBossList::CopyInto(), where it stops the copy when it encounters an attribute whose plug-in is missing. Instead, the copy should continue after the missing plug-in's entry order to produce a complete list of non-missing attributes. Copies produced by AttributeBossList's Duplicate(), ApplyAttributes(), and its copy-constructor are all affected.

    Adobe InDesign (ME) 2021, 2020, CC 2019, ..., CS6
    macOS and Windows

    InDesign's WorldReady settings (Paragraph Direction, Kashidas, etc.) are being stripped from a document's [No Paragraph Style] style when opened on a machine with a missing 3rd-party plug-in (like Em Software's InCatalog). This appears to happen with any 3rd-party plug-in that adds a text attribute with a prefix that's lower than the WorldReady plug-in's prefix. While the following steps use the Middle Eastern app (English Arabic), where there's a UI to see the style's empty/blank WorldReady entries, we've confirmed that this problem affects all app variants (including English… more

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    15 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue.
    We’ll review this shortly.

    —
    Adobe InDesign team