2911 results found

1. Text Shifting

   > >Hello, our team has been having an issue of text randomly shifting within the text box. The entire baseline appears to shift down whenever I type in the text box, whenever I do find/ replace text, and when pasting within the text box. The Text frame options remain the same but the text appears to shift. Sometimes only half the text shifting down. This is mainly happening with a text box that is turned sideways in banners we have on the page. This seems to happen across all documents new and old. This is on version 21.0.2> >

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2. [ID-4210967]Problem with changing the cursor to text

   > >Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.> >

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   184 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

3. text wrap issues

   > >Having text wrap issues. I tell the box to ignore text wrap but it seems to still be affected by text wrapping from other objects. OS10.14.1. InDesign 2022- please help. is this a bug?> >

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4. Indesign 2019 CC crash after relink document

   > >Every time when I try to relink a document in Indesign 2019 CC, the program crashes. I already send several crash reports to Adobe, no respond. > >Adobe could you please fix this bug asap? It is very annoying and I can not do my work properly this way. > >

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. crash Indesign CC 2020 – Mojave 10.14.6

   > >Hi,> >I have the following situation.> >Still working on Mojave 10.14.6, but using Indesign 2020. > (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)> As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.> >Description of the Indesign file:> Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.> >Situation in Indesign 2020:> unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.> >Situation in Indesign 2019:> I then created an idml-file and opened it in Indesign 2019.> >Result: Not a single crash> >

   > >Hi,> >I have the following situation.> >Still working on Mojave 10.14.6, but using Indesign 2020. > (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)> As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.> >Description of the Indesign file:> Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.> >Situation in Indesign 2020:> unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.> >Situation in Indesign… more

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

6. Caption Metadata in Text Variables

   > >InDesign version 17.3> A Metadata Caption set in Text Variables can be on a layer separate from an image. In my workflow, this is good!> >Unfortunately, InDesign treats images on layers that are turned off as if they are on, and hence a text box containing a Metadata Caption is presented with multiple images to read from and delivers the message <Multiple intersecting links>.> >I discovered this by having a square image on one layer and a 4:3 image on another layer, a layer turned off. When the text box containing the caption touched the top or bottom of the image, it worked, but when moved to the center of the image or the sides, the caption text disappeared, replaced by the message <Multiple intersecting links>. It did not matter if the text box containing the caption was on the same layer as the image or on a separate layer.> >

   > >InDesign version 17.3> A Metadata Caption set in Text Variables can be on a layer separate from an image. In my workflow, this is good!> >Unfortunately, InDesign treats images on layers that are turned off as if they are on, and hence a text box containing a Metadata Caption is presented with multiple images to read from and delivers the message <Multiple intersecting links>.> >I discovered this by having a square image on one layer and a 4:3 image on another layer, a layer turned off. When the text box containing the caption touched the… more

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7. Creating Text Box Crashes InDesign

   > >When trying to create a text box, the application immediately crashes. I've found that this only happens in the "Essentials" workspace. I am using a 2017 MacBook Air on MacOS Catalina and using InDesign version 15.0.2.> >

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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

8. Message about pasting text with endnotes shows up one paste later

   > >Pasting text with endnote(s) does not show a message. You instead get that message the next time you paste an object, even if that object is not a text box containing endnote(s).> >There is also a grammar error in the message, where the word "and" should be ", which" — and there is no period at the end of the sentence.> >This has been in the last few versions of InDesign. I am using 15.0.1 now.> >Reproduce:> - Copy text with endnote(s) to the clipboard> - Paste text into a new thread> - Text pastes properly; a new page is added for the endnote(s) (I am not commenting on THAT behavior)> - No message appears> - Copy a text box or other object(s)> - Paste> - Message appears: The text that you have pasted has endnotes and have been placed at the end of this story> >

   > >Pasting text with endnote(s) does not show a message. You instead get that message the next time you paste an object, even if that object is not a text box containing endnote(s).> >There is also a grammar error in the message, where the word "and" should be ", which" — and there is no period at the end of the sentence.> >This has been in the last few versions of InDesign. I am using 15.0.1 now.> >Reproduce:> - Copy text with endnote(s) to the clipboard> - Paste text into a new thread> -… more

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9. InDesign Effects applied directly to Text do not update when the text is changed

   > >Some effects that are applied directly to the text do not update when the text is changed. If the same effect is assigned to the text frame (object), this error does not occur. Switching to GPU Preview or GPU Acceleration on the Mac or turning off the same option has no effect on the error.> >Windows 10 mit InDesign Version 16.2.1 x64, only a time delay is noticeable.> >On Mac > Mac OS Catalina Version 10.15.7 mit InDesign 2021, 16.4> Mac OS Catalina Version 10.15.7 mit InDesign 2022, 17.0> the effect remains for the old text until you save the file and open it again.> >Mac OS Mojawe Version 10.14.6, InDesign CS6 - not CC, no Problems occur, effects are deactivated while changing text and applied new after editing.> >The attached videos show the effect.> >https://youtu.be/v5MARZYuSNM>> >https://www.youtube.com/watch?v=VUjD2OlcRmY>> >

   > >Some effects that are applied directly to the text do not update when the text is changed. If the same effect is assigned to the text frame (object), this error does not occur. Switching to GPU Preview or GPU Acceleration on the Mac or turning off the same option has no effect on the error.> >Windows 10 mit InDesign Version 16.2.1 x64, only a time delay is noticeable.> >On Mac > Mac OS Catalina Version 10.15.7 mit InDesign 2021, 16.4> Mac OS Catalina Version 10.15.7 mit InDesign 2022, 17.0> the effect remains for the old… more

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10. text lag is severe in 17.3 compared to slight lag in 17.2

    > >Mac OS 12.5, Indesign 17.3> >anything that makes text reflow: Text edits, style changes, text wrap around an object lag severely in 17.3. The more text the longer the lag. Can be multiple seconds on a single page doc up to just crashing on an edit to a 50+ page doc when reflowing text.> >I have reverted to 17.2 their is still a little lag but only a second or 2.> >The forum interfacer won't let me upload indesign format files so I cannot provide test files. Email me if you need them.> >

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11. Text cursor disappears - Mojave and InDesign CC 13.1

    > >After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.> >

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →

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    Need More Info  ·  amaarora responded

    Hi,
    Please share a sample document at amaarora@adobe.com with which the issue is reproducible along with a small video showing the steps.

    Thanks

12. The character sequence -xx'-x crashes InDesign 2021 (v 16.0) on Mac

    > >The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.> >To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "! Furthermore, there must be two or more letters before the '-x>> The Font-Family also doesn´t play a role here. We tested it with different fonts.> >Since we have a lot of documents with this letter combination, we cannot edit them in Indesign 2021 anymore. On InDesign 2020 it worked without problems.> >Tested with InDesign 2021 (German Version) on different Imacs and Macbooks with macOS Catalina 10.15.6 and Imac with Mojave macOS 10.14.> >

    > >The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.> >To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like… more

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

13. Deleting a table row containing text crashes InDesign

    > >Quite simply, deleting a table row with 3 columns and a combination of text and font awesome crashes when using right click -> delete -> row.> >I can replicate the issue every single time across multiple documents.> The current workaround for me is to delete all the content in the table row then deleting the row seems to be OK.> >Indesign: 15.0.1> Mac OS: Mojave 10.14.6 (MacBook Pro)> Note: This didn't happen on InDesign v14.0.3.> >Thanks,> Aaron> >

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

14. Hyperlink alt text is ignored in the latest version of Indesign

    > >When creating or editing a hyperlink there is an option to add alt text. If you add alt text to your link and export an accessible PDF the alt text is ignored. I have a document with a ton of hyperlinks that all need alt text which we have added but don't come through because of this bug. Now I'm forced to add them again to the PDF.> >

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →

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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    According to the ISO-32000, the Hyperlinks are NOT supposed to be populated into the Alt-Text field. They should be entered into the Contents Key (see attachment) instead.
    InDesign currently does place them in the correct place [see screenshot attached].
    While someone using Acrobat can also add them to the Alt-text field, this is technically less correct than entering into the Contents key but either will pass an Accessibility checker.

    InDesign implemented this correctly based on the above information (provided by Accessibility experts, like Dax Castro, thanks Dax).

    Closing this issue.

    —
    Adobe InDesign team

15. Switching between Cross Reference "Link To" types causes Crash

    > >InDesign 17.3 x64> Edition Windows 10 Enterprise> Version 20H2> Installed on ‎4/‎26/‎2022> OS build 19042.1706> Experience Windows Feature Experience Pack 120.2212.4170.0> Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz> Installed RAM 16.0 GB (15.7 GB usable)> > >New Hyperlink Destination: saved a Text Anchor (paragraph includes a graphic so I don't want to use the Cross Reference > Link To Paragraph option in this instance.)> >Cross-References palette hamburger > >Insert Cross-Reference...> >Change Link To from Paragraph to Text Anchor and it crashes. (I want to use Cross Reference instead of Hyperlink so it will include dynamic page number.) > > >See attached crash reports and screenshots (you'll know which goes with which by time indicated in file names).> >This is super frustrating and is hindering the project's progress. Please fix/stabilize soon.> >

    > >InDesign 17.3 x64> Edition Windows 10 Enterprise> Version 20H2> Installed on ‎4/‎26/‎2022> OS build 19042.1706> Experience Windows Feature Experience Pack 120.2212.4170.0> Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz> Installed RAM 16.0 GB (15.7 GB usable)> > >New Hyperlink Destination: saved a Text Anchor (paragraph includes a graphic so I don't want to use the Cross Reference > Link To Paragraph option in this instance.)> >Cross-References palette hamburger > >Insert Cross-Reference...> >Change Link To from Paragraph to Text Anchor and it crashes. (I want to use Cross Reference… more

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    1 vote

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16. Delete page crashes InDesign and closes

    > >I am using 2017.1 Release 12.1.0.56> When I click to delete a page from my document, ID crashes. It is only happening on one particular file. I tried creating a duplicate copy, adding additional pages and deleting multiple pages and still is crashes.> >

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Searching for GREP in long documents (hundreds of pages) = crash of ID

    > >Searching for GREP symbols like ~M or ~P in Find/Change GREP window, in long documents, makes continuous crash of ID (18.3, Win).> >

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18. InDesign online help lacks an important point (bug in help text, not in the app)

    > >You should mention in the online help text at >https://helpx.adobe.com/indesign/using/frames-objects.html#object_export_options_cc_cs6_cs5_5> that a vector object's alt text will >not> be included in the epub file unless you also set the export settings to rasterize the object. (Basically: you can't include a vector object to an epub file in a vector format. Not even it's alt text.)> >

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →

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19. InDesign 16.0.1 can't recover file from crash

    > >Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.> >InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.> >I have reset preferences, created a new workspace (instead of using previous version's saved workspace), uninstalled and reinstalled several times. > >Mostly returning to InDesign from Chrome – Version 87.0.4280.88 (Official Build) (x86_64). Or from Photoshop 22.1.> >The recovery folder has 70 files from Oct.-Dec. 2020.> >Attached are screenshots of the crash reports and the error message from InDesign. There was only one doc open and it was saved with a filename, there was no "untitled" file open.> >

    > >Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.> >InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.> >I have reset preferences, created a new workspace (instead… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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20. AI Generated Alt Text overrode existing Alt Text

    > >Newly launched 'Automatic AI Generated Alt Text' overrode all my existing custom alt text, which is incredibly frustrating. Although it's an interesting feature it it should NOT change existing alt text. And now I have to redo it because I don't see any history of what I had.> >

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    4 comments  ·  Accessibility  ·  Delete…  ·  Admin →

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