1337 results found

1. OpenType features bug, missing glyphs on PDF export and convert to outlines

   I've run into a bug when converting text to outlines, and PDF export, relating to OpenType Features.

   I have a font, Chartwell, that has worked perfectly in InDesign for 13+ years. I recently received this bug report from a customer, but am able to recreate it on my end.

   In InDesign’s UI, everything still seems to work correctly. However, when exporting a PDF or converting the text to outlines, some glyphs disappear completely. (See image)

   The font uses complex Discretionary Ligatures to pull off substituting pie chart shapes. The issue doesn't appear for all discretionary ligatures, but something about this specific feature code is triggering something in InDesign? I’ve done some debugging, but can’t find the exact thing that is triggering it, although it may be related to changing text colors breaking context in a substitution.

   I believe the issue in InDesign, since this hasn’t been an issue in the past, doesn’t show up in Illustrator, and only happens on PDF export and creating outlines. I also believe I’m following the OpenType Feature spec correctly. (See second image for a simplified example of the feature code)

   I've created a simplified example InDesign file and OTF that shows the issue. I’m happy to send this over or talk directly to engineers, or help debug this further. Thanks

   More about the font in question: https://www.vectrotype.com/chartwell

   I've run into a bug when converting text to outlines, and PDF export, relating to OpenType Features.

   I have a font, Chartwell, that has worked perfectly in InDesign for 13+ years. I recently received this bug report from a customer, but am able to recreate it on my end.

   In InDesign’s UI, everything still seems to work correctly. However, when exporting a PDF or converting the text to outlines, some glyphs disappear completely. (See image)

   The font uses complex Discretionary Ligatures to pull off substituting pie chart shapes. The issue doesn't appear for all discretionary ligatures, but something about this… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Spellcheck marking correctly spelled words as incorrect

   Using the most current version of CC ID
   I always have dynamic spelling turned on, and my dictionary is set to English USA, however, some files appear to have flagged correctly spelled words as incorrect, while other files appear to be normal. Screenshot examples, 'Dark' and 'Inspiration'.

   The issue seemed to come on randomly
   Saving as IDML does not fix the issue, nor does restarting the program

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern

   Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern. Unicode pattern is U+##1a. Here are some of those characters:

   U+011a
   U+021a
   U+031a
   U+041a
   U+051a
   U+061a
   U+071a
   U+081a

   You could try the attached test file for placement in to an InDesign document. Unicode of the character following the footnote marker is : U+011a

   This happen when file format of the file is either RTF or DOC. Its not a issue with DOCX.

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue
   We are reviewing the bug

4. Type on a path on a master page does not appear on a resulting Data Merge PDF beyond the first record

   Please read this post that accurately describes the issue: https://forums.adobe.com/thread/2437061
   I've attached a file so the fault can be replicated

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   5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign 2019 version.
   Closing this thread.

   —
   Adobe InDesign team

5. Disable cross-references

   InDesign is far too slow when you have too many cross-references in a single document - and by too many I mean not many at all (I have 30 in one of mine, and the document grinds to a halt all the time). Whilst opening every single document that is references helps a bit, this is far from a satisfactory solution. At a minimum it should be possible to disable cross-references whenever you want, to avoid the performance hit. It would also be a good idea to fix the cross-references issue completely, so that cross-references are not constantly being updated all the time.

   InDesign is far too slow when you have too many cross-references in a single document - and by too many I mean not many at all (I have 30 in one of mine, and the document grinds to a halt all the time). Whilst opening every single document that is references helps a bit, this is far from a satisfactory solution. At a minimum it should be possible to disable cross-references whenever you want, to avoid the performance hit. It would also be a good idea to fix the cross-references issue completely, so that cross-references are not constantly being updated… more

   8 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. Crash when exporting

   Every time I try to export my document to a PDF InDesign 12.1 crashes. I've quit and restarted the software, and restarted my computer. I have no pending updates. I'm not sure why the program crashes every time I try to export. I've tried to go around the issue by packaging the file, exporting directly to PDF, or getting a PDF from a "print" operation, but nothing seems to work. It crashes every time.

   6 votes

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. version 17.0 while launching shows blank black screen

   Screen gets stuck on black screen and no option comes up.

   InDesign version 16.0 works fine.
   Tried reinstalling the app but shows same issue.

   3 votes

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   1 comment  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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8. Importing PDF comments slow down the UI, making impossible any edit.

   1. Indesign 18.0 (Issue appeared in 17.3)
   2. Import a PDF with comments.
   3. Ability to work and move on the page with no issue.
   4. Big lag and stutter, making impossible any edit.
   5. A video of the issue, the project file and the PDF with comments

   It's not possible to upload the test file here, so here's wetransfer :
   https://we.tl/t-aDCX1oCiAl

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   2 votes

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   0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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9. Number list auto-numbering issues

   We found one of the critical issues for auto-number list. We don't know how number removed automatically.

   It will be visible if we made any changes in particular para, ex: we change any style and revert back to list style. Please check and fix such issues to avoid content loss during typesetting process.

   I've attached screen shot and InDesign file for your better under standing. Refer page 18.

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   4 votes

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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10. Fit spread in window view only works 10% of the time. Please fix issue. I just updated InDesign to 17.4 and no fix.

    Fit spread in window does not work. Shortcut nor dropdown. Please fix!

    3 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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11. Find Format and Change Format option unavailable in Find/Change-文字種変換

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like InDesign 2021.

    1. Actual result We can't set Find Format and Change Format options in "文字種変換" in Find/Change window. Test file, screenshot, video or GIF capturing the issue (optional)

    Japanese.
    1.問題を再現する手順
    1.検索と置換ウィンドウを開きます。
    2.「文字種変換」を選択し、「検索形式」をクリックして、「検索する属性を指定」ボタンをクリックします。
    3.選択したスタイルが検索形式のエリアに表示されず、適用できません。ただし、再度「検索する属性を指定」ボタンをクリックすると、前の手順で選択したスタイルが表示されます。
    4.「置換形式」のスタイルも利用できません。

    2.期待される結果
    InDesign2021と同様に、選択したスタイルが「検索形式」エリアに正しく表示され、検索対象として正しく機能する。また、「置換形式」も同様に設定できて正しく置換が行える。

    3.実際の結果
    「検索と置換」ウィンドウの「文字種変換」で「フォーマットの検索」および「フォーマットの変更」オプションを設定することはできません。

    Please refer below,
    https://community.adobe.com/t5/indesignフォーラム/文字種変換で検索形式の指定ができません/m-p/11695809

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like… more

    20 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

12. Error(#18, #22, #23, #33, #39, #40) while trying to publish your documents using Publish Online in InDesign

    Hi,
    I work on InDesign 16.1 on macOS Big Sur 11.2.1.
    Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
    Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you suggest? It's my working tool and I really need a quick solution. Many thanks in advance for your help.

    Hi,
    I work on InDesign 16.1 on macOS Big Sur 11.2.1.
    Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
    Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you… more

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    8 votes

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    7 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    While trying to publish your documents using Publish Online in InDesign, you get the following error.

    An error occurred while uploading your document. Please try again.

    To resolve this issue, try the solution corresponding to the Error code in the table available on Troubleshoot Publish Online errors.

    —

    Adobe InDesign team

13. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

    Indesign CC 2023 version 18.0 Files open as “Read Only”
    As soon as updated, some files have started to open “Read Only” (RO)
    My OS: Windows 10 Pro 10.0.19044 or 21H2
    PC Desktop
    I am working remotely through a VPN to a server IP address
    I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
    Older version files open up as “converted” ok
    I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
    If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
    This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
    I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
    If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
    I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
    I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
    It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

    Indesign CC 2023 version 18.0 Files open as “Read Only”
    As soon as updated, some files have started to open “Read Only” (RO)
    My OS: Windows 10 Pro 10.0.19044 or 21H2
    PC Desktop
    I am working remotely through a VPN to a server IP address
    I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that… more

    25 votes

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    13 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been resolved in the latest version of InDesign - InDesign 18.4

    Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

    
    

    --

    Adobe InDesign team

14. spinning beach ball when clicking into text box

    When clicking on a text box to edit text or move box, spinning beach ball delays response by 5 seconds to over a minute. Happens with text tool or select tools. Only way to solve this issue is to work offline. My internet is fine. I use many other apps besides indd and do not have delay issues. Never had a problem prior to the integration of Typekit in most recent versions. MacOS 10.14.3.
    Attached are some screen grabs showing recent freezes. Spinning beach ball is not visible, but that's what I am seeing. Thank you for your attention.

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    6 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. Persistent Cursor and Functionality Issues in Adobe InDesign After macOS Sequoia 15.1.1 Update

    Description of the Issue:

    I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

    Issues encountered:

    Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
    Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
    Frames on the page shift a few millimeters upon clicking, seemingly on their own.
    Stroke color for objects cannot be selected or modified.
    The selection tool lags and causes objects to move slightly to the left when selected.
    Fonts cannot be changed from the toolbar – clicking the dropdown does nothing.
    These issues are highly disruptive and make it impossible to work efficiently. No other changes have been made to my system aside from the macOS update, so I suspect it is the root cause of the problems.

    I would appreciate guidance on resolving these issues as soon as possible.

    Description of the Issue:

    I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

    Issues encountered:

    Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
    Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
    Frames on the page shift a few millimeters upon clicking, seemingly on their own.
    Stroke color for objects cannot… more

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    3 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. InDesign publish online broken links and missing objects

    Have major problem with publish online, missing objects and links with question marks showing. This comes after 8 months working on this document with no issues at all. Really need this sorting by Adobe as I have to deliver project at end of this month latest.
    Here's how it appears
    https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746
    If you look at attached image, that's how it appears within InDesign

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    33 votes

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    37 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix has been deployed on the Production.

17. cannot package files 10.13.6

    InDesign CC 2018/ 10.13.6

    Cannot package files. Ongoing issue.

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    2 votes

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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18. InDesign Window Keeps Moving

    I keep running into issues with my InDesign application window moving around. The window continually resizes itself slightly or moves to the side of the monitor (cutting off access to some of the tools) when I haven't tried to resize it. This isn't a 'once in a while' issue; it's happening consistently, multiple times a session.

    I'm running Indesign 2024 on a MacBook Pro with Apple M2 Pro Chip and macOS Ventura 13.5.1.

    The issue also persists on my laptop monitor and when connected to external monitors (I run one 4K colour-accurate monitor and one standard 1080p monitor).

    It would be fantastic to have my application stay in the same place so I could focus on designing, and I haven't found any suggestions for fixes!

    I keep running into issues with my InDesign application window moving around. The window continually resizes itself slightly or moves to the side of the monitor (cutting off access to some of the tools) when I haven't tried to resize it. This isn't a 'once in a while' issue; it's happening consistently, multiple times a session.

    I'm running Indesign 2024 on a MacBook Pro with Apple M2 Pro Chip and macOS Ventura 13.5.1.

    The issue also persists on my laptop monitor and when connected to external monitors (I run one 4K colour-accurate monitor and one standard 1080p monitor).

    … more

    4 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Hi Stephanie,

    
    

    We're investigating this issue. Could you share a screen recording of the issue? If yes, please put it in a shared drive and share the link with us so that we can understand the issue better.

    
    

    Thanks,

    Adobe InDesign team

19. Pages panel doesn't show scroll wheel

    The scroll wheel on the pages panel is not showing up and my pages are all off to the right side. Restarting indesign does not fix this issue and restarting the computer also does not fix this issue.

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    2 votes

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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20. Files change to 'Read Only' when I click on 'Save'

    When I have updated to 16.2.1 x64 of InDesign I am experiencing an issue where files are becoming 'read only' once I have clicked save manually. I then have to re-save the document as a new filename and then go back and delete the original. It is happening when I am using Dropbox. I have experienced this using Dropbox at home and in work and has only started to happen once I have clicked 'save' manually with the latest version of InDesign

    7 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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