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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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6801 results found

  1. InDesign palettes/panels do not expand or open when Application frame is Off

    These small panels that you can attach to the large panels would not expand now after the update to 13.0.1
    I had problems with it already 2 updates back.

    21 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  2. Endnotes in epub2 don't work when using split document by paragraph style

    After exporting to a reflowable epub 2.0.1, endnotes don't work when you have selected to split the epub using paragraph styles based on export label.

    Thanks in advance
    Gert

    21 votes

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  3. Find/change: Search popup—not all options show

    Many times, I have gone to the Find/Change dialog box and not seen any options in the Search popup other than "All Documents or "Document."

    "Story," "End of Story," etc. are missing.

    21 votes

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  4. InDesign crashes/freezes when closing the document

    InDesign freezes when you close a document. We cannot open any documents, no action can be performed in InDesign. InDesign cannot be quit, it has to Forced Kill.

    20 votes

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

  5. [ID-4256546]Bug when setting an even number as the start page number in a new document.

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
      CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
      Set any even number for the start page number on the Create New Document screen.

    3. Expected result
      An even page number will be displayed in Current Page Number as set.

    4. Actual resul
      The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page…

    20 votes

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    The fix for this issue is available in the InDesign PreRelease build(v20.1.0.028) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    Adobe InDesign team

  6. Find Format and Change Format option unavailable in Find/Change-文字種変換

    Version : Adobe InDesign 2021(ver.16.0.1 ja_JP)
    OS : macOS10.15.6

    1.Steps to reproduce the issues
    1. Open Find/Change Window.
    2. Select "文字種変換" and click "Specify attributes to Find" and Select Style button.
    3. The selected Style does not shown in "Find Format" area and we can't apply it. However, click the button, we can see selected Style we selected previouse step.
    4. The Change Format in "文字種変換" also unavailable.

    2.Expected result
    The selected style is displayed correctly in Find Style area and is correctly apply.
    Also, the replacement style is set correctly in Change Style and replaced as well like InDesign…

    20 votes

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  7. [ID-4222229]Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

    Version of Adobe InDesign: 15.1.2 / macOS 10.15.6

    Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.

    Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.

    Actual result: InDesign hangs and needs to be force quit.

    20 votes

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  8. [ID-4218828]InDesign, InCopy: linked copy and image files randomly broken

    We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

    Looking for a resolution to these issues:

    InDesign: Not all…

    20 votes

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  9. ID 2020 - Indent in combination with wrap text around an image not working

    In Indesign 2020, whenever I want to wrap text next to an image, but the text also has an indent the text jumps from the supposed position.
    In Indesign 2019 this did not happen. The text was wrapped nicely next to the image, the way you should expect.

    My guess what happens here, is that the indent specs are applied not the the edge of the frame, but to the edge of the text. Which corrupts the spacing between the image and the text.

    I'm working with the latest 2020 version on iMac with Catalina

    20 votes

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    This issue is addressed with a new option "Honor Text Indents in addition to Text Wrap" in Preferences > Composition dialog. This option is ON for new docs created in ID2023 and needs to be turned ON for docs created in older versions of InDesign when opened in ID2023.


    --

    Adobe InDesign team

  10. Please change one word in the German Indesign

    The German Word "Abstände" is used two times in the paragraph style panel but with two completely different meanings.

    First use "Einzüge und Abstände" is in English "Indents and Spacing".

    Second use "Abstände" is in English "Justification".

    Please change the second one to "Blocksatz" or "Blocksatzeinstellungen" so that the German users will not be confused anymore.

    Or contact a German speaking InDesign pro user for a better translation.

    Just a small change to make a lot of (German speaking) people happy!

    20 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  11. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

    Steps to Reproduce:
    1. Object->Make QR Code...
    2. Input strings "問題は日本語を正常に扱えるかどうか。".
    3. Result QR Code is incorrect.

    Actual Result:
    Sometimes, we got the wrong code in Japanese locale.

    Any Workarounds:
    Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
    This was coded into the InDesign try and get "image1.png".
    Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

    42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1 8 0a ce 09…

    20 votes

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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There…

    20 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for patience while we were investigating into the root cause of the issue.
    During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

    Please find below steps to whitelist the application:
    1. From the Enforce console select System > Agents >Application Monitoring.
    2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
    Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
    3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
    4. Click on save and verify the application in the list of monitoring activities is unchecked.
    5. After making…

  13. mouse lag in indesign when photoshop window open

    Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.

    I have identified that this only happens when a photoshop window is open behind or next to the indesign window.

    Indesign 13.1
    Photoshop 19.1.2
    Mac os sierra 10.12.6

    20 votes

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  14. Rollover images "stick" in Interactive PDF

    Hi, I am working on the document that contains multiple rollovers. All of them "stick" at one point or another, the images will change to "rollover" state but not to the normal state when hovering off. This is very confusing for the end-users. Please see attached pdf. I am using InDesign CC 2018.

    20 votes

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    8 comments  ·  PDF Export  ·  Admin →
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    Thank you all for reporting the issue to us.
    We have concluded our investigation into the issue. As per our findings, the bug belongs to Acrobat and there is little that can be done at InDesign’s end.

    We have already notified the concerned team, internally and they would be working on the same.

    For now we are closing this thread for InDesign.

    -InDesign Team

  15. 20 votes

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  16. InDesign 2023 (18.0) Screen not refreshing

    Half the time or more, page down/up and zoom do not refresh the screen. Attempting to select something just draws the rectangle around nothing. Finally through a variety of erratic body movements, thrashing and random gestures, ID wakes up. This is a huge step backward from v17. Productivity severely hampered.

    19 votes

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  17. Hyperlink alt text is ignored in the latest version of Indesign

    When creating or editing a hyperlink there is an option to add alt text. If you add alt text to your link and export an accessible PDF the alt text is ignored. I have a document with a ton of hyperlinks that all need alt text which we have added but don't come through because of this bug. Now I'm forced to add them again to the PDF.

    19 votes

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    5 comments  ·  PDF Export  ·  Admin →
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    According to the ISO-32000, the Hyperlinks are NOT supposed to be populated into the Alt-Text field. They should be entered into the Contents Key (see attachment) instead.
    InDesign currently does place them in the correct place [see screenshot attached].
    While someone using Acrobat can also add them to the Alt-text field, this is technically less correct than entering into the Contents key but either will pass an Accessibility checker.

    InDesign implemented this correctly based on the above information (provided by Accessibility experts, like Dax Castro, thanks Dax).

    Closing this issue.


    Adobe InDesign team

  18. Opening Text Wrap panel crashes application

    1. Indesign 2021
    2. Place image, open text wrap panel, does not open panel and crashes.
      Happens with any image and any document. Panel opens fine if pic box empty.

    OsX Mojave.

    Gone back to 2020.

    19 votes

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  19. 19 votes

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  20. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

    When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating…

    19 votes

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    3 comments  ·  PDF Export  ·  Admin →
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