6926 results found

1. Delete page crashes InDesign and closes

   I am using 2017.1 Release 12.1.0.56
   When I click to delete a page from my document, ID crashes. It is only happening on one particular file. I tried creating a duplicate copy, adding additional pages and deleting multiple pages and still is crashes.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. EPUB Interactivity panel resizes

   In the release version of InDesign CC 2018, when you resize the EIP panel, then close it or make it part of a workspace, it should open at the same size you left it.

   In CC 2018, it opens in the size you last left it, but immediately snaps to a very small size, forcing you to resize it EVERY time.

   This makes working with interactive features very cumbersome. Please fix! Thank you.

   6 votes

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

3. InDesign steals focus in Windows 10

   Whenever InDesign launches or performs a task such as PDF export, if the user switches to another application, InDesign will steal the focus back.

   This annoyance has been around for quite some time as outlined in this thread: https://forums.adobe.com/thread/2001514

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   No activity on this thread for the past 3 years.
   Closing the thread.

   —
   Adobe InDesign team

4. [InCopy] is very slow with some projects, even on a very fast Computer

   We often see a pretty significant drop in performance in InCopy for no apparent reason. This seems to occur on random Projects. As far as i could test there was no correlation with the number of InCopy Files or the complexity of the layout.

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Paragraph shading disappears when printing to postscript

   We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

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   3 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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6. Links from CC Library suddely missing and can't be relinked

   I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

   But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix my indd-file without starting all over and as you can imagine, this is a big problem for me.

   I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

   But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix… more

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   5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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7. Missing links in packages

   Link paths are the original paths, not the ones redirecting to the package's folder, although 'update graphic links in package' is activated.

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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8. Object Layer Options not working using Photoshop files

   I've placed the same layered photoshop files into ID three times to show how an animation works. Going to 'Object Layer Options' and clicking 'Keep Visibility Layer Overrides' is meant to keep your selected layers visible, even if the Photoshop is resaved. This no longer works. Once the link updates, all three update to look the same and forget which layers i've told it to show. Why?

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   6 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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9. Can't scroll through pages in presentation mode

   2017.1 Release, 12.1.0.56 Build
   macOS Sierra version 10.12.6

   When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Hello All,
   There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
   I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

   Are you able to scroll using clicks and arrow keys?
   Is it the case that, the issue is intermittent or only happens in a specific scenario?
   Also, let us know your machine details such its configuration, OS version and Id version

   This can help us to get to the bottom of the issue

   Thanks,
   Abhinav

10. Crash when exporting

    Every time I try to export my document to a PDF InDesign 12.1 crashes. I've quit and restarted the software, and restarted my computer. I have no pending updates. I'm not sure why the program crashes every time I try to export. I've tried to go around the issue by packaging the file, exporting directly to PDF, or getting a PDF from a "print" operation, but nothing seems to work. It crashes every time.

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. When opening two documents as tabbed one window group, ID does not auto-fit the resulting taller window onto full screen

    Make adding the additional document tab fit the resulting tabbed window into the same space the old one without tabs occupied.

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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12. InDesign Crashes when Scrolling the document

    My file continually crashes whenever I attempt to scroll down on the document.

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

13. Indesign 20.1 There is a delay in moving picture/text box

    Clicking on a text box takes about 5/6 seconds before it selects it to move it.

    5 votes

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of the issue

    e. Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    f. Screenshot of Memory usage while the issue is observed

    e. Please follow the below steps on the Macintosh

    • Open Terminal in full-screen mode
    • Drag the InDesign application on the terminal (e.g. “/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025”)
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us.

    —

    Adobe InDesign Team

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of… more

14. Can't move objects properly, they jump out of the frame InDesign V20.1

    When I want to move the frame around the page, the object jumps randomly on the side of the screen. Does not fallow the mouse. Cannot do precise layout.

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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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15. [ID-4245219]Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Issue: [Break in ID 19.0] Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Under certain conditions, the second letter after the opening letter in a word vanishes. This issue affects the appearance and natural flow of the text.

    Note: Creating this thread to track the third point mentioned in the thread: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/48955319-hebrew-text-bugs-in-indesign-2025

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    
    

    Please update your InDesign application to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

16. Multiple panel issues in the InDesign UXP plugin framework

    See description here:
    https://forums.creativeclouddeveloper.com/t/uxp-entrypoints-setup-loads-same-panel-always/8026

    5 votes

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    0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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17. InDesign 2025 / v20.0: »background task« tries to activate font all the time

    Working with the font Minion Pro InDesign 2025 wants to activate the font in the background (shown in the background tasks panel) although it IS activated.

    Closing the document does not bother InDesign. It still wants to activate the font (see screenshot 2).

    Quit & Restart helps, but it should work correctly without it.

    Mac
    Sonoma 14.7
    M3 processor

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Indesign Document Setup not holding height and width measurements typed in.

    When typing in width and height into Document Setup it does not hold the measurements and reverts to last document opened measurements.
    Indesign 20.0 Creative Cloud

    5 votes

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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19. [ID-4256404]InDesign crashes consistently on book pdf export

    InDesign 20, Mac Ventura 13.7. iMac 27in, 2017.
    Every time I try to export a Book to PDF InDesign crashes. Crash occurs even with just one idd doc in the book (with nothing in the doc besides a single page with one rectangle shape).

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    5 votes

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    4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

20. Image Path Data Merge Is Ignored

    InDesign 19.4 for Mac (Sonoma 14.5)

    After the latest update, the data merge is not longer working properly for image files. While, in some cases, the paths to the images is correctly resolved and the images are embedded, the same data file that has worked earlier this year now creates an issue, so that images are not shown after data merge.

    Instead of using the path given in the data file, InDesign now searches for the images in the folder where the data file is, ignoring the path name in the data file.

    Moving the images into this folder works as a workaround. However, resolving image paths has worked correctly in previous versions, and I would love to have the old functionality back.

    InDesign 19.4 for Mac (Sonoma 14.5)

    After the latest update, the data merge is not longer working properly for image files. While, in some cases, the paths to the images is correctly resolved and the images are embedded, the same data file that has worked earlier this year now creates an issue, so that images are not shown after data merge.

    Instead of using the path given in the data file, InDesign now searches for the images in the folder where the data file is, ignoring the path name in the data file.

    Moving the images into this folder works… more

    5 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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