7494 results found

1. Links export to PDF creates "Null Alt Text" attribute in tagged PDF

   When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are remediating and will never know that the links are not "reading."

   Also, if you have a Figure which is hyperlinked the proper structure for that in a 508 compliant PDF is to place the Figure tag inside the Link tag and assign alternative text to the Figure tag not the link tag. Now with the null text Link tags, THIS will produce a "nested link" error from the Acrobat Checker. The nested alternative text for the Figure will not be read. Unfortunately, many people attempting to make 508 PDFs are unaware of what "null alt text" is and will have a devil of a time trying to resolve the error.

   So, instead of making PDF remediation easier with this new feature in ID you have made things worse!

   Ideally if no alternative text is entered in Indesign there should be no Alt text attribute of any kind in the Link Tag in the PDF.

   I've attached several files so you can see what this looks like in the Tags panel, but to truly understand it you should try to "read" the attached PDF using a screen reader like Jaws or NVDA.

   When an ID 15 file with hyperlinks is exported to Tagged PDF, unless you assign alternative text to the Links in ID, the Link tags will have a "null text" attribute which prevents the content of the Link tag from being read by a screen reader. This is a problem for several reasons. Not everyone chooses to add alternative text to hyperlinks. It's a UA, but not a WCAG 2 requirement. An automated accessibility checker like Acrobat's or even PAC is not going to flag this. Most people do not do a "Jaws check" of the PDF they are… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

2. Variable Fonts don't display correct via PDF export

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable fonts (FontView etc).

   Please fix this so that PDFs which contain live type show up the same as those where Type > Convert Outlines is used. Thank you.

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable… more

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   Hi,
   This has been fixed with InDesign version 15.0.2
   Please update to the latest version to check the fix

   Thanks

3. Color theme tool pop-up window unable to be closed

   I'm running Adobe Indesign 14.0.1
   To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.

   There needs to be some way to hide or close this small window that pops up, like other toolbars that are able to be closed by clicking an X button somewhere on the pop-up, or under the window toolbar and checking and unchecking to toggle visibility.

   I'm running Adobe Indesign 14.0.1
   To recreate, select the color theme tool and click anywhere on a placed image, a small horizontal color theme menu pops up with five swatches and a few other buttons to the right of the swatches, and then never goes away. Ever. There is no option to hide or close the window and while I appreciate having a palette to pick from on my screen, I went with my own palette for this project and the color theme tool was unnecessary.

   There needs to be some way to hide or close this small window that… more

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   10 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   User is no longer facing the issue anymore with latest InDesign version.
   Closing the issue.

   —
   Adobe InDesign team

4. [ID-4217048]Bad optical kerning for superscript "4"

   When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

   This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue
   We are reviewing it

   -InDesign Team

5. Data Merge not populating fields CC2019

   I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

   This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the PDF, it will have only the placeholders, such as <<Name>> <<Address>>. This happens sporadically but frequently. I cannot say a similar problem never occurred with an earlier version of ID, but I do not remember ever having this precise problem before CC2019. To clarify – it successfully merges many of the records, but starts with a random record in the middle, not the first. Then the unpopulated records are at the end of the PDF output, and I am missing the records that should have been at the beginning. It is very strange. I cannot provide steps to reproduce the problem because it is a random ocurrence. For starters I would just like to know if anyone else has experienced this same problem. Thank you in advance.

   I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

   This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the… more

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   8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. anchor

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture) will be tagged (probably within the P tag)

   4) Actual result:

   Text field (or picture) is not tagged.

   The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

   When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture)… more

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   5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

7. Non-Printing Layers in Italics

   InDesign no longer italicizes the name of non-printing layers in the layers panel. This made a scan of which layers were printing or non-printing quick and easy.

   With the 2018 update, it seems like non-printing layer names just display as a SLIGHTLY lighter weight of the standard layer name type, making it hard to tell which layers are doing what at a glance.

   An update that clearly demarcates non-printing layers would be appreciated.

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

8. New defined Character Color in Paragraph Style not visible

   1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign CC Version 2017.1 Build 12.1.0.56
      MAC OS X Yosemite 10.10.5

   2. Steps to reproduce the issues
      Create a new Paragraph Style
      Go to Character Color tab
      Create new color with a double click in the black square
      Define some values for C/M/Y/K and click OK

   3. Expected result
      The new color shoud show up at the end of the existing color list

   4. Actual result
      The new Color don’t show up
      After changing to another tab and back the color show up

   5. Test file, screenshot, video or GIF capturing the issue (optional)
      Video (in German) > https://youtu.be/9W9BVGGpMCQ

   1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign CC Version 2017.1 Build 12.1.0.56
      MAC OS X Yosemite 10.10.5

   2. Steps to reproduce the issues
      Create a new Paragraph Style
      Go to Character Color tab
      Create new color with a double click in the black square
      Define some values for C/M/Y/K and click OK

   3. Expected result
      The new color shoud show up at the end of the existing color list

   4. Actual result
      The new Color don’t show up
      After changing to another tab and back the color show up

   5. Test file, screenshot, video or GIF capturing the issue (optional)
      Video… more

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   5 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

9. Accessible PDF: Linked Figures mistagging

   Linking an image in 2026 and exporting it as a tagged PDF generates an unpleasant Tag structure.
   The structure now is:
   <Figure>
   --<Link>
   ----OBJR
   --Content

   Tags inside of <Figure> will normally ignored by any assistive technology. So the Link will not be present to the end user.

   This is a change to InDesign 2025 and before, where the tagging was properly:
   < Link>
   --OBJR
   --<Figure>
   ----Content

   Please change toe behavior back to the way of InDesign 2025 an earlier.

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   17 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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10. Data merge not working for absolute paths on macOS

    With the latest update of 19.4, image paths no longer work for merge documents. I installed the latest update, which went back to 19.3, and have had no issues; therefore, I have isolated the issue with the update. I currently usean Excell file with an image field and the path to the image associated with each record. I have not changed anything in the file but with the new update I get the error message indicating the file is missing.

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    21 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

    You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

    Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the relative path like ./<foldername>/<filename>.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

    You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

    Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the… more

11. Bug when editing link text when changes are tracked

    There it a bug which occurs when the following takes place.

    1. Track changes is activated for a text frame in InDesign.
    2. A user adds text that will include a hyperlink.

    (See Image1.)

    1. A second user creates the hyperlink in the text.
    2. This user also then makes a change to the text that contains the hyperlink.

    (See Image2)

    1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink. Depending on how this occurs text content can also be duplicated following the original text.

    (See image3)

    Image3 shows that the default hyperlink styling (blue with underlining) now extends to the end of the original text. The hyperlink itself also extends that far.

    This will happen in any place where a change occurs in text containing a hyperlink that was originally added by another user. It is not likely to occur very often (due to the nature of the steps that need to occur in a specific order) however the results could very big problems if they are not caught.

    There it a bug which occurs when the following takes place.

    1. Track changes is activated for a text frame in InDesign.
    2. A user adds text that will include a hyperlink.

    (See Image1.)

    1. A second user creates the hyperlink in the text.
    2. This user also then makes a change to the text that contains the hyperlink.

    (See Image2)

    1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink.… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. [ID-4235479]M1 Mac Graphic Problems Continue

    As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.

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    16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

13. External Object 'lib:AdobeXMPScript' not exist!

    Try to execute the attached code in the screenshot.
    And you will this error:

    Error Number: 52
    Error String: I/O Error

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    4 comments  ·  Scripting  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in InDesign version 16.3 that was released some time back.
    Closing this issue.

    —
    Adobe InDesign team

14. [ID-4222280] GREP position marker "^" = Beginning of Paragraph (not beginning of a new line after a forced line break)

    Dear Support,

    with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
    But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

    This is not correct: A forced new line is not the beginning of a paragraph.
    The only correct way would be to consider the beginning of a paragraph (RETURN).

    Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits at the beginning of a paragraph. However, a combination with the search for a paragraph format can be disturbing here: with the lookbehind combined with a paragraph style only those places are found, where two consecutive paragraphs have the same paragraph style.

    Please correct the effect of ^ to only beginning of paragraph (and not forced line break).

    Dear Support,

    with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
    But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

    This is not correct: A forced new line is not the beginning of a paragraph.
    The only correct way would be to consider the beginning of a paragraph (RETURN).

    Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits… more

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it shortly

    -InDesign Team

15. [ID-4220612] Exporting accessible PDF – wrong BoundingBox

    InDesign Version: All

    Background:
    An accessible PDF needs for all graphics and pictures a bounding box.
    This is used by AT e.g. to set a focus to a visual impaired user.
    Using the PDF export a bounding box is defined for all linked images.

    Problem:
    Often the bounding box does not fit to the visible area.
    AT user get wrong information, in fact the file is not accessible.

    Steps to reproduce the issues:
    Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

    Expected result:
    Bounding box fits to visible area

    Actual result:
    The bounding box is bigger than the visible area, if the assets content is bigger than the area show.

    Workaround:
    You can fix this in Acrobat theoretically, but this is nor real workaround as you only edit values and dont have visual feedback.

    Attachement:
    InDesign sample files and accessible PDF with bounding box example + visible error.

    InDesign Version: All

    Background:
    An accessible PDF needs for all graphics and pictures a bounding box.
    This is used by AT e.g. to set a focus to a visual impaired user.
    Using the PDF export a bounding box is defined for all linked images.

    Problem:
    Often the bounding box does not fit to the visible area.
    AT user get wrong information, in fact the file is not accessible.

    Steps to reproduce the issues:
    Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

    Expected result:
    Bounding box fits to visible… more

    18 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The behavior that content on pasteboard is never exported as part of pdf has been with InDesign for many releases and as designed. Page limits is the printable area as per industry standards.

16. Slow Performance issue in the InDesign application

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

    I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

    I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

    Manuel

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:

    InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

    18 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to perform poorly.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.

17. [ID-4219711] Defining a stroke beginning with a gap does not work

    If you define a stroke you can set the length of the first stroke to zero. But as you can see in the screenshot there is still some stroke visible.

    Best solution: Make a "zero stroke" possible, a stroke which starts with a gap.

    Second best solution: Change the minimum in the "length"-field to something > 0.

    •  

    18 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the issue

    -InDesign Team

18. cross-references bug introduced with 2018.1 update

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I want to edit. Fortunately, it is easier to do this now that the search box is there – but it’s an extra step that requires typing the cross-reference into the search box to find it.

    Hopefully you guys will be able to fix this soon so double-clicking on a cross-reference in the panel works the way it did before. Thanks!

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I… more

    18 votes

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in ID CC2019 version.

    Please update to the latest version of InDesign available via Creative Cloud application.

    Adobe InDesign team

19. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

    •  

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    18 votes

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    24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

20. InDesign performance issue: Hangs when exporting to PDF

    1. Latest Indesign CC, Windows 10
    2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

    •  

    18 votes

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    33 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team