7467 results found

1. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
   Older version files open up as “converted” ok
   I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
   If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
   This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
   I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
   If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
   I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
   I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
   It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so… more

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   13 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been resolved in the latest version of InDesign - InDesign 18.4

   Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

   --

   Adobe InDesign team

2. [ID-4236366]Scripts using BridgeTalk do not work on M1 Macs (regardless of CC version)

   ID version: InDesign CC 2021 (16.3.2)
   OS: macOS Big Sur 11.5.2
   Processor: Apple M1

   When I try to run a script that uses BridgeTalk and works with Photoshop, it does not work.
   Also, a simple script using BridgeTalk will not work as well.
   Those scripts do work in CC 2021 on Intel Mac and macOS Big Sur 11.5.2.

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   The issue is under review.

   —

   Adobe InDesign Team

3. On Export - "Save As" name field not consistently highlighted by default

   1. 15.1.3 version
   2. Open InDesign, open file, click on a page, CMD E to export.
   3. Expect "SAVE AS" field highlighted to be able to change export name, as with previous versions.
   4. Sometimes nothing appears to be highlighted, taking hitting TAB several times to get to the "SAVE AS" field. However, sometimes it is highlighted - so this is not a consistant problem - as sometimes it does come up highlighted. It does seem that when I first open a file / export - that it is not highlighted, but after that, it does come up correctly highlighted.

   This is not a consistant problem, which is what makes it a problem. You never know if you can just type a new file name, or do you have to grab the mouse to get to the SAVE AS field, or try to TAB to the field, not really knowing how many times it takes to TAB over.

   Thank you!

   1. 15.1.3 version
   2. Open InDesign, open file, click on a page, CMD E to export.
   3. Expect "SAVE AS" field highlighted to be able to change export name, as with previous versions.
   4. Sometimes nothing appears to be highlighted, taking hitting TAB several times to get to the "SAVE AS" field. However, sometimes it is highlighted - so this is not a consistant problem - as sometimes it does come up highlighted. It does seem that when I first open a file / export - that it is not highlighted, but after that, it does come up correctly highlighted.

   This is not a… more

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   26 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hello all,

   This issue got fixed in macOS Monterey 12.1 and upgrading to this OS (or later) will help overcome this issue.

   --

   Adobe InDesign team

4. Can't share from Adobe Comp CC on the iPad (which is the whole reason I signed up for a trial)

   Sharing to InDesign causes Comp CC to Crash! The whole reason I signed up for the InDesign trial is to see how it works with Comp. Please fix or extend my trial until this has ben handled!

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   31 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

5. error encountered reading image

   1. InDesign CC 2019 (14.0)
   2. Import large clipped .psd file (~880 mb) into mechanical
   3. Image placed as requested
   4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)

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   6 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   Closing the thread based on the comments from the user.
   If you continue to face the issue. please reach out to abkaushi@adobe.com

6. [ID-4219708]export book to pdf slows the mouse respond

   Every time, when I export whole book into PDF file, my mouse starts to move with steps. Everything else is working more or less normally, but moving cursor is almost impossible.

   Cursors respond with huge lag - around 1 sec, and moves in steps, what makes impossible to use the mouse.

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   21 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review it

   -InDesign Team

7. [ID-4219717]Colors are displayed differently between pages

   InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3

   Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.

   Expected: the colors on both pages look the same.

   Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
   With color-proof turned on all pages look like page 1.

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   23 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the bug

   -InDesign Team

8. [ID-4213978]unable to change font, size, style in Script UI, alignment problem with Image on button

   Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
   Alslo image in button way OFF alignment.

   This result in uglier customized UIs than it's older versions.
   As the world population is getting older, the ability to have bigger font size and style is really needed.

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   12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue.
   We are reviewing it

   -InDesign Team

9. Multiple variables in a TOC

   While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

   This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

   This Bug is known since CS5.x.
   So please: Repair this Bug - now!

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

10. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

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    12 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

11. Type 1 font warning for no reason

    I am getting a warning that my document contains type 1 fonts (10 of them) when they do not (contains 4 OTF fonts).

    As far as I know, I have never used a type one font in any document on my current computer which is only a few weeks old ... Mac mini with t1 chip.

    InDesign version 17.0.1

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    17 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2023(v18.2.1.455). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

12. CC2020: Alternate text for hyperlinks

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

    Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

    Best, Klaas

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present… more

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    12 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

13. [ID-4216065]Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the target document suddenly start working again, meaning your not actually pasting the hyperlink, but theres some sort of link that exists between the source and target document.

    Saving target file as a new file, saving as idml, has no effect – those links are still tied to the source document.

    This in an absolute tragedy if you are working on large documents with lots of links, and needs fixing ASAP

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the… more

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    15 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We’re going to review this one shortly.

    —
    Adobe InDesign team

14. Indesign performance issue : CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with a new system and it worked before with InDesign CC 2018 without having even seen this system alert. Since i need this software for my work, i installed 2018 to keep using it. But i can't figure out what's wrong with it.

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with… more

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    22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Closing this issue.

    —
    Adobe InDesign team

15. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

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    22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

16. InDesign window in fullscreen after escaping presentation mode

    InDesign version 17.1
    When entering presentation mode (shift+w), and then escape, InDesign windows becomes fullscreen.
    It would be great to get back to same size and position.

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    Closed: Fixed  ·  14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. 15.1.2 No cursor visible in Input fields in Light/Medium Light themes

    Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible

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    20 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
    Please update InDesign 2020 to version 15.1.3 to get the fix.

    — Adobe InDesign team

18. Tab indent of RTL Numbered List does not line up

    See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
    in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
    I'm using InDesign 2020 תומך עיברית, on Windows 10

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

19. [ID-4216893]Interactive PDF go to destination not working

    Using InDesign CC 2019 14.0.1

    I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

    Go to previous page
    Go to next page
    Go to destination linking to the contents page

    The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

    When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.

    I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.

    I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.

    I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.

    We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.

    When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.

    Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)

    Using InDesign CC 2019 14.0.1

    I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

    Go to previous page
    Go to next page
    Go to destination linking to the contents page

    The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

    When exported as an interactive… more

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    23 votes

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    26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.1.0.071) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

20. Performance: Import documents / style apply

    my MacBook Pro (15-inch, 2016) is super slow when importing word documents, search and replace styles or adapting styles. Does it improve when changing to the Mojave system? Or is there a conflict with FontExplorer X Pro. Any suggestions are welcome. I'm suffering…

    23 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2026(v21.0.1.006) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team