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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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201 results found

  1. Share for Review: 404 Error, I'm the owner but receive no access

    I have hundreds of share for review links that all don't work anymore, neither for me nor externals. They all end up at 404. When I open the indd, I get the message that I'm not permitted to create or update a review link because I'm not the owner — I am. I've tried logging out and back in but that didn't help. My indesign is fully up to date at version 17.3.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  2. InDesign 15.11 - Share for review: LINKS panel does not appear, even when Window shows it is active.

    Share for Review only works in Advanced platform, but controls disappear at top. Link window does not appear even when selected. Switched to Book platform and got controls back, but Share for Review comments disappeared.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  3. Share for Review - Public Recipients Still Can't Access Without Adobe Account

    I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first…

    1 vote

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    1 comment  ·  Share for Review  ·  Admin →
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  4. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.

    —
    Adobe InDesign team

  5. Public Share for Review requires Login

    Previously, I have been able to generate a public, password protected link to send to my reviewers, and they have been able to see the document without logging in. This is certainly my preferred workflow.

    When they tried to view a document today, it now requires a login. Even with the password disabled, it requires a login.

    Allowing public comments is turned on, but the login prompt appears even before the document is displayed.

    Was this intentional with the latest release?

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  6. Review: Previous feedback is no longer displayed in previous file version

    Previous feedback is no longer displayed in previous file version! This is extremely tedious when checking the files, because even if you make a copy of the file and assign a new review link to it, your colleagues cannot compare the corrections with their comments. Likewise, I cannot check whether I have received the feedback with the subsequently marked errors and thus adopted them.

    1 vote

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    1 comment  ·  Share for Review  ·  Admin →
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  7. Missing strikethrough, replace text, and highlight options on share for review web link

    We're using the public (with password) share for review option for our annual report because we didn't want one-time reviewers to have to make an account.

    I thought that's why I was only seeing the draw and thumbtack options on the online review. But after updating InDesign the options appeared today. And then they disappeared again and I can't get them to come back.

    I hope this feature can be fixed. It was so much easier to make the updates from the comments then emailed edits and scans of people markups that they PDF'd.

    We had one other…

    1 vote

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    5 comments  ·  Others  ·  Admin →
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  8. Share for Review - strikethrough text or highlight option aren't visible - InDesign V. 16.1

    Share for Review:

    Me (on OS X) and reviewers (on windows) don't see the strikethrough text or highlight option in :

    • safari v14.03
    • chrome v89
    • firefox v86.01
    • my indesign document V16.1

    It's a very high problem for me and my clients, please help us fast.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  9. 1 vote

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  10. PDF comment: need Insert Text at Cursor tool

    People who are reviewing now only can add a sticky note, , highlight text, underline text (and add a comment), strikeout text and draw. Adding text. The regular Comment toolbar also contains the Insert Text at Cursor tool. This must be added to the review features when documents are sent for review via the new Send for Review feature.

    13 votes

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  11. bug: share for review panel shows previously opened file instead of current file

    When doing an "update content", the Share for Review panel is frequently showing the previously opened file instead of the one currently being worked in, even if that previously worked on file is closed. You have to close and restart the whole InDesign program to reset the panel so its correct.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  12. Objects transformed with the Shear-Tool aren't displayed correctly in Review and with Acrobat Extension for Chrome

    In my corporate design, I use rectangles with a shear angle of 45°. However, these rectangles are displayed incorrectly in the Review and in the Chrome browser with the Acrobat extension. Such rectangles are then not displayed at an angle, but as a larger rectangle. In the two uploaded images you can see the comparison of how it is designed in Indesign and how it then looks in the Review.
    Correcting this display error is very important to me. Of course, I could also draw the slanted rectangle with the path tool. But this is very impractical because I…

    2 votes

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  13. Adobe Review: automatic adoption of text suggestions and incorrect filter behavior

    When I receive comments on replacing text or deleting text sections via Adobe Review and these are displayed in Adobe InDesign 20.0, the display switches to comments with the status clarified. After each correction, which cannot be accepted with approval but must be made manually, I have to set the filter in the control panel back to unresolved comments to work on.
    It would be desirable for a filter to only be set in the control panel when I activate it. I would also like options for inserting, replacing or deleting text to be applied with a click and not…

    1 vote

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  14. Share for review comments disappear when updating link

    I am currently working with a 102 page document that is shared with several customers. Once I make edits and I update the link, all comments from myself and the customers disappear. Even after restarting my computer, updating InDesign, signing out and signing in of Creative Cloud, the problem still persists. I am working on a MAC and InDesign version 17.2.1. This problem is only happening with one project file, and I've also tried moving all of the pages to a new document with no luck. I appreciate any help.

    2 votes

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  15. Upon adding pages Share for Review comments and pins are mapped incorrectly.

    We have a 100+ page user guide that was marked up with many comments. All of these were mapped correctly. Upon introducing 6 new pages (3 spreads) early in the document all of the comments are now mapped 3 spreads out of sync. Removing the 3 spreads did not resolve the issue and now our comments are all mapped to the wrong pages. This is strange as I really would imaging that comments are mapped to specific object ID's rather than a 'physical location'.

    5 votes

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  16. Comments in a review are stripped after I upgraded to the latest version of InDesign

    Today I updated InDesign to the latest version (20.0, Windows). A client had left some comments in an online review initiated through the previous version, and now those comments are all stripped from the document when I open it in v20.0.

    1 vote

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  17. 20 votes

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    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. Refer to Share InDesign documents for review to easily share your InDesign documents with collaborators for feedback and review. If you are still facing this issue even after updating it Contact Adobe support.

    —

    Adobe InDesign Team

  18. Share for review feature box shows up blank

    1/10 times it works, but most of the time it does not. I have tried logging in and out of my accounts and restarting my computer, but it still isn't working for me today.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  19. Share for review - Filters don't work for those who commented

    When I filter by a reviewer, I only get the edits that were posted first by that person. If they commented on someone else's edit, the filter will not pull those up.

    1 vote

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  20. Share for review comments moved after file update

    Comments are no longer in the correct position after update to INDD file.... I entered a few line returns and replaced a space with a non-breaking space after a few words, going manually through the search and replace. Going backwards with the edits doesn't help.

    1 vote

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