Share for Review - Public Recipients Still Can't Access Without Adobe Account
I'm using InDesign version 17.0.1. Using Share for Review, I was able to chose Public and send invitations. The recipients received the e-mail from Adobe, but if the recipient is on a computer without an Adobe account, when they click the button to access the file, it doesn't open - it will just spin for several minutes then display a File Preview Error . The instructions I have for Share for Review said that choosing Public would allow users without an Adobe account to access the file, but this does not seem to be the case. I first tested this by sending to my boss who is on the same network, but doesn't have an Adobe account - she received the error. I sent to my personal e-mail accessed through my home computer, which doesn't have an Adobe account - I received the error. I then accessed my personal e-mail through my work computer, which does have an Adobe account - it worked just fine. I don't understand why Public is working the same as Invite Only. I would really like to use Share for Review, but almost everyone who reviews my work doesn't have an Adobe account. Please help!
Sarah Bundy
shared this idea
-
Sarah Bundy
commented
Answering my own issue here... Found on https://community.adobe.com/t5/indesign-discussions/share-for-review-issue/m-p/12693830#M462152 that issue should be resolved with 17.1 update.