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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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1640 results found

  1. workspace

    After a crash, no workspaces will load properly, neither pre-existing nor created. Right now I have to move between Essentials Classic and Interactive for PDF just to try to get most of the tools - though some tool I still cannot access. There is no top bar and few tools that load, plus the files when they open are sized tiny and hiding. I have to float in window to get them to appear.

    I have tried to reset them and create a new workspace, but cannot get anything to help...

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  2. Object states button disappears after click

    In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.

    Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
    Steps to reproduce issue:
    I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
    Expected Result: Button should reappear.
    Actual Result: Button is gone after click.

    Video of ePub preview attached.

    The problem is both in the ePub preview and when published online.

    2 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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  3. will not find/change text in locked boxes. why is there an option to find/changed locked text if it does not work?

    My idea is if you have a feature in the find/change panel that ostensibly allows you to find and change text in locked layers or boxes....that it should work to change the text! Trying to change locked section heds, but the feature won't find and change them unless they are unlocked. Which. IS. Not. Helpful.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  4. primary text frames threading is not honored on document pages

    1. Adobe InDesign 15.0.1 x64 (Windows 10)
    2. Facing pages document. I create a master page that includes two text frames per page--creating a two column spread on each page. I designate the leftmost frame as the primary text frame, and then manually link it to the frame just to its right. That frame is then linked to the leftmost frame on the right side page, and that one is linked to the frame furthest to the right. So the frames are linked, from left to right: frame 1 is primary, which is linked to frame 2, then to frame…
    4 votes

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    3 comments  ·  Document/Pages  ·  Admin →
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  5. How to clear round corner options

    Recently I have set-up a corner options to drag rectangles with a specific round corner. Now I want to drag regular rectangles, with no round corners anymore. But when drag new rectangles they all have round corners.

    Note that I have already set the corner option to 0 in the Corner options panel (Object menu). But nothing changes.
    Can somebody help me ?

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  6. color swatch

    1. Adobe Indesign 2022
    2. Edit>Keyboard Shortcuts>Panel Menus>Color: Add to Swatches>Assign a hotkey. Select a color and use the hotkey to assign a color in the InDesign document, and it will 100% of the time crash the program.
    3. Expected result is to have the selected color swatch created in your swatch library.
    4. InDesign will crash/close.
    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  7. When relinking multiple files Skip causes a cancel, not a skip

    Version of Adobe InDesign, InCopy or InDesign Server
    14.0.2.324

    Steps to reproduce the issues
    1. Select multiple files in the Links panel.
    2. Click the Relink button.
    3. Click on the Skip button at the bottom of the dialogue

    Expected result
    The current file is skipped an I can continue to relink other files selected

    Actual result
    The relink process is canceled

    There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

    Test file, screenshot, video or GIF…

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  8. Modal disappearing, causing deadlock

    Sometimes the Options-Window I have to frequently use to change the baseline-grid (sic!) disappears miraculously thus disabling any input (thankfully I hit save regularly).

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  9. Indesign 16.1 for Mac – Small cap in "Comment" menu voice interface – Italian version

    Hi,
    in the window menu the Italian voice for "Comments" (in Italian "Commenti") has the "C" in lowercase, not in Upper case like other menu voices.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  10. InDesign 16.2.1 + Mojave still missing Create New Folder (cmd+shift+N) and Show Original (cmd+R)

    Adobe please fix this issue. It very frustrating that you can not create folder inside open/save window dialog with a shortcut. Every other program allows that. Am I the only one that is using keyboard shortcuts? This bug is there now for about half a year. Is it really so hard to fix this? Pleeeeeease.

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  11. Extension Manager can't be found in Mac version of Indesign 2018

    I'd noticed that OpenAsset was always opening without me installing it. I close the window, it pops back up. I don't want to use that extension, but can no longer find the extension manager to turn it off. I tried using the extension dropdown to uncheck OpenAsset, but it just reopens a few minutes later.

    1 vote

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    3 comments  ·  Others  ·  Admin →
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  12. Absurd translation of the word "spread" in Czech UI

    Please correct the absurd translation of the “spread” on the Effects window. In this context, you cannot translate it as “dvojstránky” (= two pages) but rather “rozšíření” – in InDesign CS6 the translation is correct.

    Please note that in some languages one word can have multiple meanings. For example, in Czech we have one word for month and moon. The words are not interchangeable, you can’t say “the moon of July” in English. But this is exactly how you translate the aformentioned expression!

    It is the same with the word spread in English, it has multiple meanings and cannot be…

    4 votes

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    4 comments  ·  Others  ·  Admin →
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  13. Hyperlinks to text anchors deleted when exporting to PDF and using Adobe World-Ready composers

    The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

    Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

    The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at…

    3 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  14. Export to PDF window has keyboard shortcuts ALT-e for both View and spreads but will only activate view.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    Under Review  ·  Anasuiya Gupta responded

    Hi Michael

    Thanks for reporting the issue. This is a known bug and is currently under review.

    Regards
    Anasuiya Gupta

  15. SAVE

    I’m using version 20.2 in English. I open a document, make changes and save. The SAVE AS window opens and tries to save without success. I need to save in another location and replace from the desktop. The translated window is this:
    Unable to save the document. The document may be open in other applications. Close any other applications and try again, or use Save As to save it as a new document.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  16. Fullscreen Application Frame Under Menu Bar

    When opening the program, occasionally the top bar of the interface is under the menu bar. Being as that also contains the portion of the interface used for moving the whole window, I must change my System Settings to hide the menu bar to move it back down. This also happens in a couple other CC programs as well.

    3 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  17. Mouse very slow during mail merge

    When exporting to a PDF using Indesign Mail Merge, the mouse is very slow, even if in other programs. That makes the computer unusable during export of large PDF's.

    I found that only when the Windows Task Manager is on the front, the mouse acts normal again, but when I the Task Manager loses focus, the mouse is slow again.

    We have this problem on our Windows PC's. On my Mac it works fine.

    We use the latest Indesign (15.0.1)

    9 votes

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    1 comment  ·  Others  ·  Admin →
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  18. sign out

    Trying to sign out of my personal account and log into the agency account. When I click "sign out" a window pops up and then disappears. I don't get signed out. I cleared cookies and signed out on web- no dice. Think I have to delete and reinstall software just to sign into a different login...

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  19. Control panels can't be scaled

    A couple of days ago I switched from InDesign CS 6 to InDesign CC 2019. I wanted to arrange my working area in the way I had before, but couldn't because the control panels could not be scaled as narrow as before. Because of this I can't fit all needed control panels on my second monitor.

    I have contacted support but they could not offer any solution to my problem.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  20. Share for review annotations not showing up in InDesign

    In using the new Share for Review this morning from today's update to v15.1 we did a test document that included some drawing annotations. The comments showed up as expected in InDesign but not the drawing annotations. I have tried toggling on and off the eye in the review panel and nothing happens like it does in the web browser.

    1 vote

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    Resolved For User  ·  3 comments  ·  Share for Review  ·  Admin →
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