Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
705 results found
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En Dashes turned into a Russian Cyrillic Small letter Yeru
On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).
The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change the paragraph or character styles in any way or change the type face/fonts.
The other difference between the Feb. version and yesterday's version of the document in that I had installed the CC updates to InDesign: 13.1.
This seems to be a bug.
On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).
The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change…
1 vote -
Location of link,indd & export files
INDD CC on PC win10
Working with local files and 2 LAN locations.
1) Sick of Indd updating every week and forgetting file locations.
2) the two options "Original Link folder" and "most recent Relink Folder" are meaningless.
I would like to be able to drag a job folder from the network and work on it with Indesign first looking in that local folder for its links, link folder and fonts instead of the original job folder on the LAN.
Why? - lets say I had an idea and want to test it without ruining the Main job. I make a local copy work with it, Decide that I like the result I can drop the folder on the network and tell it to overwrite the network files.
EXCEPT only the local indd file is new all the work on the links will be overwritten with the original files - because it was still linking to the network - result all the new work is lost.INDD CC on PC win10
Working with local files and 2 LAN locations.
1) Sick of Indd updating every week and forgetting file locations.
2) the two options "Original Link folder" and "most recent Relink Folder" are meaningless.
I would like to be able to drag a job folder from the network and work on it with Indesign first looking in that local folder for its links, link folder and fonts instead of the original job folder on the LAN.
Why? - lets say I had an idea and want to test it without ruining the Main job. I…1 vote -
TOC Generation or Update Crashes InDesign 2025
macOS 15.2, InDesign 20.0.1
When I generate or update a TOC there is a roughly 7 in 10 chance InDesign 2025 will crash. This happens with multiple documents and has been happening consistently with every document since the release of 20.0 in October.
- I initially thought it was because I was using ID '25 on macOS Ventura, but it's still happening with existing and new documents since updating my Mac to Sequoia.
- Additionally, the same files moved to other computers (Windows 10, for example) also crash there when generating, updating TOCs.
- Happens whether the documents in question are standalone or booked, with or without other TOCs in same document, with and without other documents opened.
- No problems with ID '22, '23, or '24 on the same computer, with the same content in new documents or with the pre-existing documents that had pre-25 file versions.
- Happens with vanilla, plain text headings (no GREP styles, no Xrefs, no text variables).
I had hoped that all those literally more than 100 automatic bug reports would have had Adobe fix the problem or reach out to me for info, but no. My own troubleshooting hasn't turned up the culprit, so I'm asking the community for help.
It literally took me a (work) week to generate the table of contents for InDesign Masterclass: Type & Tables: 2025 Edition (and actually delayed the publication of that book by more than a week) because InDesign crashed every single time, hour after hour, of trying to generate the TOC for the INDB book of 12 INDDs. If I hadn't needed to teach MathML in the book, I wouldn't have used InDesign 2025 at all, and would have reverted to '24.
For InDesign Masterclass: Text Techniques book I lost ALMOST a week with the same crashing. In the end, I built the table of contents by hand, line by line, hyperlink by hyperlink, instead of using InDesign's built-in TOC feature.
macOS 15.2, InDesign 20.0.1
When I generate or update a TOC there is a roughly 7 in 10 chance InDesign 2025 will crash. This happens with multiple documents and has been happening consistently with every document since the release of 20.0 in October.
- I initially thought it was because I was using ID '25 on macOS Ventura, but it's still happening with existing and new documents since updating my Mac to Sequoia.
- Additionally, the same files moved to other computers (Windows 10, for example) also crash there when generating, updating TOCs.
- Happens whether the documents in question are standalone or…
1 vote -
Windows 15.0.3 broke Book TOC when exporting to EPUB; works in 15.0.2
Windows 10 15.0.3 broke Book TOC when exporting to EPUB; works in 15.0.2
Not only did 15.0.3 eliminate Book > Export to EPUB option of EPUB Version 2.0.1, it changed the Table of Contents to include duplicate entries linking to every PAGE within a chapter. The Book.epub file had a separate .xhtml file for every page in the book, rather than one .xhtml file per chapter and one TOC entry per chapter. This makes the Table of Contents useless.
Reverting InDesign back to 15.0.2 fixes the problem.
Here are the parameters I used to export the EPUB:
Book Menu :
Export Book to EPUB (Reflowable)
General
Version : EPUB 2.0.1
Cover : Rasterize First Page(change later)
Navigation TOC : Multi Level(TOC Style)
TOC Style : Table of Contents Style
Content : Based on Page Layout
Text
Option : NOT Remove Forced Line Breaks
Footnotes : Placement: End of the section(Endnote)
Lists :
Bullets : Map to Unordered Lists
Numbers : Convert to Text
Object
DO Preserve Appearance from Layout(for Graphic / Media objects)
NOT Use existing Image for Graphic Objects
CSS Size : Relative to Text Flow
Layout : Align Center
Space Before : 0 Pixels
Space After : 0 Pixels
NOT Insert Page Break
NOT Ignore Object Export Settings
Conversion Settings
Format : Automatic
Resolution : 300 PPI
JPEG Format : Baseline
JPEG Quality : Maximum
HTML & CSS
Include classes in HTML
Generate CSS
Preserve Local Overrides
Include Embeddable FontsJavaScript
Metadata
Identifier : urn:uuid:5365cc97-ed5a-4e7c-b325-715c0649c355Viewing Apps
Kindle Previewer 3.39.0I have .indd and .epub files from both 15.0.3 and 15.0.2, but I'd rather not publish them to the world. I'd rather you contact me and I'll e-mail you a link to them.
Windows 10 15.0.3 broke Book TOC when exporting to EPUB; works in 15.0.2
Not only did 15.0.3 eliminate Book > Export to EPUB option of EPUB Version 2.0.1, it changed the Table of Contents to include duplicate entries linking to every PAGE within a chapter. The Book.epub file had a separate .xhtml file for every page in the book, rather than one .xhtml file per chapter and one TOC entry per chapter. This makes the Table of Contents useless.
Reverting InDesign back to 15.0.2 fixes the problem.
Here are the parameters I used to export the EPUB:
Book Menu :…1 voteThanks for reporting the issue.
We are reviewing it-InDesign Team
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Indesign is unusable
Since the last update Indesign is barely usable. It crashes 10 times a day and with no explanation. Changing fonts, placing objects, updating graphics, all seem to cause it to crash. Suitcase is also causing problems with Adobe fonts which I can't seem to resolve. This is by far the worst update to Indesign that has come out. Forget adding new features, fix the problems with the program first so it is at least usuable.
2 votes
7510 results found
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Wrong menu selection launched from menu bar
Unlike the issue explained by another user below, my main menu bar selection opens correctly but the item selected from the main list is not launched. Instead, a random command is used. Example: choosing 'Export...' from File menu launches the Print Booklet dialog box. The problem happens randomly about every week or so. The only solution I've found is relaunching InDesign.
I'm attaching 3 videos of the problem.
7 votes -
cannot place this file (xlsx). No filter for requested operation
When trying to place a xlsx file I get the error "Cannot place this file. No filter for requested operation".
I'm running the latest version of InDesign CC on a MacOS Mojave.
7 votes -
Cannot "place" MathType eps file correctly into InDesign - InvalidFont error
InDesign CC 13.1
Steps to Reproduce
1.In a ID document, use File > Place
2.Select the attached eps file, which is an eps file created by MathType
3.Place the eps fileExpected Result: The eps to place the image correctly
Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?
Clicking Yes results in only a gray box.
Cannot attach eps files in this forum
InDesign CC 13.1
Steps to Reproduce
1.In a ID document, use File > Place
2.Select the attached eps file, which is an eps file created by MathType
3.Place the eps fileExpected Result: The eps to place the image correctly
Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?
Clicking Yes results in only a gray box.
…
7 votes -
Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys
This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.
7 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Flashing screen
When trying to open Illustrator AND InDesign, the "new document" window that automatically pops up is white and just flashes on and off the screen. If I try to click out of the screen, it closes the whole program. I can't access any of my files.
7 votes -
Drop-down menu options not highlighting
Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.
7 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1
I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?7 votesThanks for reporting the issue to us. We are currently investigating the issue.
Adobe InDesign Team
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Import PDF Comments not working correctly for Tables.
PDF comment import not working accurately on tables
- ID 14 Mac
- Import PDF comments to layout including simple 2-column tables in which an entire row is marked as deleted/struck through
- Expected that the entire row would be deleted upon acceptance of edit via PDF Comments palette
- In fact Accepting edit only deletes the contents of the first cell of the row, leaving the orphaned data behind.
7 votes -
Effects not working correctly
Some of the "effects" (inner glow, outer glow, basic feather, etc.) do not work as they are supposed to. For example, I cannot get the "outer glow" effect to apply only to text, it either applies itself to the whole object or it applies a very faint glow that can hardly be seen and that no amount of adjusting will fix (yes, I know that I have to choose "text" from the drop-down menu and unclick the effect for the "object"). And, just now (11/8/2018, 1:30 pm), I was trying to apply a gradient feather to just the "fill" of a text box and it did absolutely nothing. The box is still completely full of opaque color no matter what I do. Sometimes an effect will work in one area or section of my project and not in others. I like the effects, but I sure wish they worked more consistently.
Some of the "effects" (inner glow, outer glow, basic feather, etc.) do not work as they are supposed to. For example, I cannot get the "outer glow" effect to apply only to text, it either applies itself to the whole object or it applies a very faint glow that can hardly be seen and that no amount of adjusting will fix (yes, I know that I have to choose "text" from the drop-down menu and unclick the effect for the "object"). And, just now (11/8/2018, 1:30 pm), I was trying to apply a gradient feather to just the "fill" of…
7 votes -
Background Tasks Palette too wide
The Background Tasks Palette is too wide compared to other palettes in the UI (MacOS).
I dock several palettes together to save real estate on my monitor. When I focus on most palettes, the width is 240 pixels, but the Background Tasks palette can't be made narrower than 400 pixels – a 66% increase! If there was a reason to have this palette be so wide I'd understand the limitation, but most of the relevant information in that palette would easily fit within the 240 width.7 votes -
Crashing Indesign - Google Team Drive
We are working with Google Team Drive and all Adobe programs.
But lately we experience some trouble.The screenshots say that Indesign closed itself because of error.
Hopefully someone can help us with this problem.
7 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Online Published Documents show a blank screen after clicking PDF download button.
Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.
https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents with PDF download capability ?
3. Which type of accounts are you using : Paid or Trial or something else ?
4. Please specify your Platform, OS version and Browser informationA short video depicting the issue will be very helpful
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Based-on Master Pages don't inherit Primary Text Frame
When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.
I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.
The steps to reproduce are:
1. Create a new document with Facing Pages and Primary Text Frames enabled. The A-Master spread has primary text frames on each page, threaded together.- Create a new master that is based on the A-Master. The new master spread only inherits the Primary Text Frame on the right hand page. The page on the left gets a basic text frame, and the frames are not threaded across the spread.
When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.
I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.
The steps to reproduce are:
1. Create a new document with Facing Pages…7 votesThis issue was fixed in the March 2018 (13.1) release of InDesign. Please update your InDesign version to get the fix.
You can also refer to the Release Notes which mentions the fix here: https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html
Thanks,
Adobe InDesign team -
Vector graphics randomly vanish upon transformation in high quality display mode
If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.
7 votes -
Cyan swatch when pasting text
Cyan swatch won't go away. Delete it, change default paragraph shading, starting new document, evey time I paste text from another source (NOT Indesign - Acrobat, Word, plain text) the cyan swatch keeps reappearing. PLEASE fix this. Have upgraded to latest version and still won't stop.
7 votes -
Loading saved ase swatches come in wrong order
This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for future use as its supposed to. But If I want to share that swatch library with someone else. I would want them to be able to load it... and it be in the right order.
Please explain why they are shuffling order on load.. this is a ridiculous problem to have.
macbook High seirra 10.13.3 (17D102) - Most up to dat InDesign CC
This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for…
7 votes -
alt text
Also category: Accessibility
I'm having a problem with the PDF tags when applying alt text to a group of items- a feature introduced in the most recent version of Indesign. Even though our articles panel shows separate articles, ALL of the content that comes AFTER a group tagged with alt text will have their exported tags all appear nested within that group as well, ignoring the structure set up in the Article panel. For example:
Article 1
Group with alt tag item in group Item in group more contentArticle 2
Article 2 contentWill in the exported PDF appear in the tag tree as:
Article 1 span
Figure with alt tag Item in group content container Item in group content container More content container Article 2 content containerArticle 2 span
(empty- no tags or content containers in this span)Also category: Accessibility
I'm having a problem with the PDF tags when applying alt text to a group of items- a feature introduced in the most recent version of Indesign. Even though our articles panel shows separate articles, ALL of the content that comes AFTER a group tagged with alt text will have their exported tags all appear nested within that group as well, ignoring the structure set up in the Article panel. For example:
Article 1
Group with alt tag item in group Item in group more contentArticle 2
Article 2 contentWill in the exported PDF appear…
7 votes -
Hyperlinks not detected
The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.
7 votesHi,
I tried out with various hyperlinks and the function is working fine for me.
Please try it out with the latest release and even then if you encountering the same issue,
please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.Please do mention your machine configuration like OS, Locale.
You can also send files/links directly to paawasth@adobe.com
Thanks & Regards
Payal Awasthi (InDesign Team) -
Indesign CC 2017 does not accept color management
Hello!
I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:
"Some parameters of the color settings file could not be used. The default values are used."
I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.
Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.The file that Indesign stores as a color settings file is as follows:
/ Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
(this long line is the filename !!!)The file was saved in the Settings directory under:
/ Users / username / Library / Application Support / Adobe / Color / SettingsAs already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
When opening existing files, no message box appears on "Deviation from profile or policy".I have still tried the folder writing rights repaired or re-adjusted
In addition, I have the plate still run on the first aid in the hard disk utility.
Unfortunately, the error still exists.What I have to say about this problem is that this error exists in three workplaces.
I think it's a bug in Indesign.
Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
but all with the same mistake. Unfortunately, there was nowhere a solution for it.Hello!
I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:
"Some parameters of the color settings file could not be used. The default values are…
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents?
3. Does it happen when you switch between Adobe applications in a specific order ?
4. Please specify your Platform, OS version and InDesign version.A short video depicting the issue will be very helpful.
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Presentation mode is not entering fullscreen and hiding the UI
Using InDesign on Windows 10. Recently (perhaps with the last CC update to 13.0.1 x64?) preview mode is no longer working as expected.
Whether using shift+W or via the menu, instead of full-screen document + black background (expected behaviour for Presentation mode), InDesign instead appears to be going into Preview mode, where the UI remains onscreen. The pasteboard is changing to black, however, the UI remains instead of full-screen mode.
7 votes
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